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Jumeirah Carlton Tower London

5.0 star property
Family-friendly 5-star hotel near Sloane Street

Choose dates to view prices

Photo gallery for Jumeirah Carlton Tower London

Fitness facility
Luxury Suite
Indoor pool
Meeting facility
Meeting facility

Reviews

9.6 out of 10
Exceptional

Popular amenities

  • Pool
  • Hot tub
  • Spa
  • Bar
  • Pet-friendly
  • Parking available

Explore the area

Map
On Cadogan Place, London, England, SW1X 9PY
  • Hyde Park
    ‪6 min walk‬
  • Buckingham Palace
    ‪18 min walk‬
  • Piccadilly Circus
    ‪5 min drive‬
  • London (LHR-Heathrow)
    ‪30 min drive‬

Room options

Presidential Suite

  • Sleeps 2
  • 1 King Bed

View all photos for Executive Suite, City View

Minibar, in-room safe, desk, blackout drapes

Executive Suite, City View

  • 44 sq m
  • City view
  • Sleeps 4
  • 1 King Bed

View all photos for Room, Balcony

Room, Balcony

Room, Balcony

7.0 out of 10
Good
(2 reviews)
  • 18 sq m
  • Sleeps 2
  • 1 King Bed OR 2 Twin Beds

View all photos for Superior Room

Minibar, in-room safe, desk, blackout drapes

Superior Room

  • 17 sq m
  • Sleeps 2
  • 1 King Bed OR 2 Twin Beds

View all photos for Deluxe Room

Deluxe Room

Deluxe Room

  • 23 sq m
  • Sleeps 2
  • 1 King Bed OR 2 Twin Beds

View all photos for Deluxe Suite, Balcony (Garden)

Minibar, in-room safe, desk, blackout drapes

Deluxe Suite, Balcony (Garden)

  • 39 sq m
  • Sleeps 4
  • 1 King Bed

View all photos for Luxury Suite

Minibar, in-room safe, desk, blackout drapes

Luxury Suite

  • 78 sq m
  • Sleeps 3
  • 1 King Bed

View all photos for Executive Suite

Minibar, in-room safe, desk, blackout drapes

Executive Suite

  • 48 sq m
  • Sleeps 4
  • 1 King Bed

View all photos for Standard Room

Minibar, in-room safe, desk, blackout drapes

Standard Room

10.0 out of 10
Exceptional
(1 review)
  • Sleeps 2
  • 1 Queen Bed

View all photos for Junior Suite, City View

Junior Suite, City View

Junior Suite, City View

10.0 out of 10
Exceptional
(1 review)
  • 45 sq m
  • City view
  • Sleeps 4
  • 1 King Bed OR 2 Twin Beds

View all photos for Suite (Garden)

Suite (Garden)

Suite (Garden)

  • 36 sq m
  • Sleeps 2
  • 1 King Bed OR 2 Twin Beds

View all photos for Royal Suite

Royal Suite

Royal Suite

  • Sleeps 3
  • 1 King Bed

View all photos for Junior Suite

Minibar, in-room safe, desk, blackout drapes

Junior Suite

  • 32 sq m
  • City view
  • Sleeps 3
  • 1 King Bed OR 2 Twin Beds

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About the area

London

London City Centre stay.A stay at this London City Centre hotel places you steps from Sloane Street and within a 5-minute walk of Harrods. Also, Hyde Park is within half a mile (1 km) and Buckingham Palace is within 2 miles (3 km).

What's nearby

  • Harrods - 3 min walk - 0.3 km
  • Hyde Park - 6 min walk - 0.6 km
  • Buckingham Palace - 18 min walk - 1.5 km
  • Big Ben - 4 min drive - 2.3 km
  • Piccadilly Circus - 5 min drive - 2.6 km

Getting around

  • Knightsbridge Underground Station - 6 min walk
  • London Victoria Station - 16 min walk
  • Heathrow Airport (LHR) - 40 min drive

Restaurants

  • ‪Café Kitsuné - ‬2 min walk
  • ‪Café Kitsuné at Pantechnicon - ‬2 min walk
  • ‪Harrods Café - ‬5 min walk
  • ‪Harry's Dolce Vita - ‬5 min walk
  • ‪Sumosan Twiga - ‬1 min walk

About this property

Jumeirah Carlton Tower London

Family-friendly 5-star hotel near Sloane Street
Jumeirah Carlton Tower London offers its guests a full-service spa, outdoor tennis courts, and an indoor pool. Along with a restaurant, there's a coffee shop/cafe on site. You can enjoy a drink at the bar/lounge. A computer station is on site, and both WiFi and wired Internet are free in public spaces.

A business center, meeting rooms, and limo/town car service are available. A health club, a hot tub, and a sauna are also featured at the luxury Jumeirah Carlton Tower London. Limited parking is available for a fee and is offered on a first-come, first-served basis.

This 5-star London hotel is smoke free.

  • 186 guestrooms or units
  • 16 levels
  • 2 buildings
  • Meeting rooms
  • Built in 1961
  • Childcare (surcharge)
  • Business facilities
  • Conference space
  • Breakfast available (surcharge)
  • Dry cleaning
  • Self-service laundry
  • Front desk (24 hours)
  • Express check-out
  • Staff is multilingual
  • Storage area for luggage
  • Front-desk safe
  • Car service
  • Tour and ticket information
  • Concierge
  • Wedding services available
  • Terrace
  • Beauty salon
  • Newspapers in lobby (free)
  • Elevator
  • No smoking on site
  • Bar or lounge
  • Coffee shop
  • Dining venue
Jumeirah Carlton Tower London offers 186 air-conditioned accommodations with minibars and espresso makers. Plasma televisions come with premium satellite channels and pay movies. Bathrooms include bathrobes, slippers, complimentary toiletries, and hair dryers.

This London hotel provides complimentary wired and wireless Internet access. Business-friendly amenities include desks, complimentary newspapers, and phones. Additionally, rooms include safes and complimentary bottled water. A nightly turndown service is provided and housekeeping is offered daily. Amenities available on request include irons/ironing boards.

The onsite spa has massage/treatment rooms. Services include facials, body wraps, body scrubs, and body treatments. The spa is equipped with a sauna and a hot tub. A variety of treatment therapies are provided, including aromatherapy, Ayurvedic, and thalassotherapy.

Awards and affiliations

Jumeirah Carlton Tower London is listed in the 2011 Condé Nast Traveler Gold List of the world's best places to stay.

Languages

Arabic, English, French, German, Italian, Russian, Spanish

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Property amenities

Family friendly

  • In-room babysitting (surcharge)
  • Indoor pool
  • Laundry facilities
  • Soundproofed rooms

Internet

  • Available in all rooms: Free WiFi and wired internet
  • Available in some public areas: Free WiFi and wired internet

Parking and transportation

  • Limo/town car service
  • Self parking on site (GBP 65 per day)
  • Valet parking on site (GBP 65 per day)
  • Limited onsite parking

Food and drink

  • Daily continental breakfast available 7:00 AM to 10:30 AM for a fee: GBP 42 per person
  • A bar/lounge
  • A coffee shop/cafe
  • A restaurant

Things to do

  • 2 outdoor tennis courts
  • Bicycle rentals
  • Fitness classes
  • Full-service spa
  • Health club
  • Hot tub
  • Indoor pool
  • Pilates classes
  • Sauna
  • Steam room
  • Yoga classes

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Elevator (59 inch wide door)
  • Grab bar in shower (39 inches high)
  • Magnifying mirror
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible bathroom vanity (39 inches high)
  • Wheelchair-accessible concierge desk
  • Wheelchair-accessible public washroom
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible restaurant

Room amenities

Entertainment

  • Pay movies
  • Plasma TV with premium cable/satellite channels

Bedroom

  • Bedsheets provided
  • Blackout drapes

Bathroom

  • Bathrobes
  • Children's robes
  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shampoo
  • Slippers
  • Soap
  • Toilet paper
  • Toothbrush and toothpaste (on request)
  • Towels provided

Food and drink

  • 24-hour room service
  • Coffee/tea maker
  • Cookware, dishware, and utensils
  • Electric kettle
  • Espresso maker
  • Free bottled water
  • Minibar

More

  • Air conditioning
  • Connecting rooms available
  • Desk
  • Free daily newspapers
  • Iron/ironing board on request
  • Phone
  • Safe
  • Soundproofed rooms

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: midnight

Check-out

Check-out before noon
Contactless check-out available
Express check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property
This property doesn't offer after-hours check-in

Access methods

Staffed front desk

Pets

  • Pets are welcome and stay free
  • Only dogs are allowed
  • Weight limit: 18 lbs per pet
  • Pets cannot be left unattended
  • Food and water bowls are available
  • Restrictions apply
  • For more information, you can reach out to the property at the number on the booking confirmation

Children and extra beds

  • Children are welcome.

Property payment types

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for continental breakfast: approximately GBP 42 per person
  • Self parking fee: GBP 65 per day
  • Valet parking fee: GBP 65 per day

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
Cashless transactions are available
This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children; if you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room
This property affirms that it follows the cleaning and disinfection practices of Covid 19 Updates (Jumeirah)
Charges for extra guests may apply and vary according to property policy.
A cash deposit, credit card, or debit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
    This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession. This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children. If you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room. This property accepts Visa, Mastercard, American Express, Discover, Diners Club, JCB International, Carte Blanche, and Eurocard. Cash is not accepted. Cashless payment methods are available for all transactions. This property affirms that it follows the cleaning and disinfection practices of Covid 19 Updates (Jumeirah).

We should mention

  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.
  • To make arrangements for your pet, contact the property directly using the information on your booking confirmation.

National rating

This establishment has received its official star rating from VisitEngland, the National Tourist Board for England.

Property is also known as

Carlton Jumeirah
Carlton Jumeirah Tower
Carlton Tower
Carlton Tower Jumeirah
Jumeirah Carlton
Jumeirah Carlton Tower
Jumeirah Carlton Tower Hotel
Jumeirah Carlton Tower Hotel London
Jumeirah Carlton Tower London
Jumeirah Carlton Hotel
Jumeirah Carlton London
Jumeirah Carlton Tower London, England
Jumeirah Carlton Tower
The Carlton Tower Jumeirah
Jumeirah Carlton Tower London Hotel
Jumeirah Carlton Tower London London
Jumeirah Carlton Tower London Hotel London

Jumeirah Carlton Tower London Reviews

Reviews

9.6

Exceptional

Rating 10 - Excellent. 28 out of 33 reviews
Rating 8 - Good. 3 out of 33 reviews
Rating 6 - Okay. 1 out of 33 reviews
Rating 4 - Poor. 0 out of 33 reviews
Rating 2 - Terrible. 1 out of 33 reviews

10/10

Cleanliness

9.4/10

Staff & service

9.6/10

Amenities

9.8/10

Property conditions & facilities

9.6/10

Eco-friendliness

Reviews

2/10 Terrible

Katherine, denville

Liked: Cleanliness, property conditions & facilities
Disliked: Staff & service
Issues with security and not respecting the Do Not Disturb sign. Night manager was rude and arrogant. Day manager was professional and attempted to make up for the problems, but it was too little, too late. Do not bother paying extra for the room with a 'terrace' as it is a Juliette balcony/lexge and nothing more! Absolutely not worth paying premium. Spa is nice. Salon is lovely. Breakfast in the 'restaurant' is awful/a complete waste of time. Order breakfast via room service for much better and more quantity food and way better service (with a small service fee, usually around 5-10£, nothing more). Bellhops and doormen are lovely. Location is top notch, but hotel is over priced.
Stayed 7 nights in Feb 2025

8/10 Good

Susan

Stayed 2 nights in Dec 2024

10/10 Excellent

YUNUS EMRE

Business traveller
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very good location
Stayed 3 nights in Nov 2024

6/10 Okay

Drakoulis

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities
Road works in operation late at night
Stayed 2 nights in Dec 2024

10/10 Excellent

Khalid

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Just had a simple issue with early guaranteed check-in but resolved perfectly and used the gym facility while preparing the room Amazing staff and ambiance Great quality and high standard room and services
Stayed 2 nights in Dec 2024

10/10 Excellent

Sarah, Atlanta

Stayed 1 night in Oct 2024

10/10 Excellent

Hamad

Stayed 2 nights in Oct 2024

10/10 Excellent

Erynn

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Super central
Stayed 3 nights in Oct 2024

10/10 Excellent

Iskander

Stayed 2 nights in Sep 2024

10/10 Excellent

Yvette

Liked: Cleanliness, staff & service, property conditions & facilities
Very center
Stayed 4 nights in Aug 2024

10/10 Excellent

Sarah, Atlanta

Liked: Cleanliness, staff & service, property conditions & facilities
Staff are amazing & so sweet & helpful
Stayed 4 nights in Apr 2024

10/10 Excellent

Marika

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Fabulous door staff fist class

Stayed 1 night in Mar 2024

10/10 Excellent

Abdullah

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very elegant and comfortable hotel with highest hospitable staff. Top notch service and management.
Stayed 2 nights in Nov 2023

8/10 Good

Amer

Stayed 7 nights in Oct 2023

10/10 Excellent

Robert

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The hotel is very clean and well designed (although the lifts can be a bit frustrating at times). However, the stand out feature is the service. The doormen, the reception, the concierge and the cleaning staff are all exceptionally helpful and polite, making you feel so welcome all the time.
Stayed 14 nights in Jul 2023

10/10 Excellent

Vera

Travelled with family and small children
Liked: Staff & service
Wonderful hotel in a top location. The Staff and service are fabulous. Some rooms are a bit small - esp when travelling with kids. Service is extraordinary. Excellent stay with lots to do close by- especially during a short stay.
Stayed 1 night in Apr 2023

10/10 Excellent

Yousef

Stayed 2 nights in Jan 2023

10/10 Excellent

Jon

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Amazing property with an amazing team

This is a freshly refurbished property, and they have knocked it out of the park. Service is off the scale. Sadly the steam room and hot tub were out of action, but apart from that they excelled in everything Special mentions to the staff that made the stay so special…Jonathan, Maria, Natalia and ash…these guys went above and beyond The personalised room keys are a nice touch
Stayed 1 night in Jan 2022

10/10 Excellent

Jordan

Stayed 1 night in Dec 2021

8/10 Good

Marinda

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 1 night in Nov 2021

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Hotel incrível, serviço impecável! Bem localizado! Standard room pequeno - ponto negativo!
Stayed 5 nights in May 2024

10/10 Excellent

Peter

Business traveller, Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in May 2022