The room smelled like scented insecticide, then I saw small roaches on yhe floor. I should have took pictures but didnt think about it. I was given a room in the back far corner so maybe that room was neglected or usually used for homeless people.
The rental property had several significant issues. The Room had an off putting smell to it as you walked in the shower head was broken, there were cockroaches in the restroom, and the refrigerator was unusable. WiFi was also down. Crucially, the booking process did not mention a required deposit, but the worker demanded the deposit cash, which I had to obtain from a bank due to a malfunctioning ATM on-site. The worker was also rude as he tossed the tv control and key card at me.
I rarely give bad reviews but this was probably the worst. I would love to support small business but this place was not worth the money. RUN!!!! there are other places that are way cleaner and nicer and cheaper. Such a money-grabbing place but doesn't maintain their rooms well. The pictures are from 10 years ago, light bulbs aren't working, ventilation was dirty and sheets had cigarette burns, the shower curtains have molds!! Both expedia and this place pushed me around when I requested for a refund, I initially booked a 2 night stay but had to use just one night, they insisted on charging me 2 nights but on the app says I have the possibility to get a refund before 6pm on the 1st night of my stay. When I spoke to staff they told me I should have requested the day before which I did but they didn't honor(according to expedia customer support) at all. Idk how this place is getting 10/10 reviews, when it's clearly falsely advertised with the pictures here. I still want my refund, especially for services I haven't received or used well!! RUN!!!! book another place besides this!!!
This was worst experience I have ever had in a motel the staff was awful could care less about you and were have asleep in a room in the back - the room was terrible with no cover in the bed bleach was used in the cleaning and it over powered the room lights failed to work the furniture was destroyed the peep hole has toilet paper in it the door had holes in the bottom covered with masking tape - I asked for a new room they said no . I asked for a refund they said no it was a new low I. Customer service avoid this place at all cost