"They didn’t have my reservation on file, but I had my Travelocity confirmation number so they honored my rate. They said it was an issue with Traveloc ... " More
Westmont stay
With a stay at this Westmont hotel, you'll be within 2 miles (3 km) of California State Polytechnic University, Pomona and 6 miles (10 km) of Steep Canyon Trailhead. Latino Art Museum and Western University of Health Sciences are also within 6 miles (10 km).
Business services
This hotel features a restaurant, an outdoor pool, and a bar/lounge. Traveling on business? Take advantage of the 24-hour business center and free WiFi in public areas. There's a gym on site, and laundry facilities and concierge services are also offered.
21 Feb. 2024 by Customer Service
Marisa, we regret hearing about the specified troubles with your reservation and thank you for your patience in that situation. It's also concerning to hear about the cleanliness aspect you reported, as we aim to offer our guests a comfortable and tidy setting. We have taken note of your feedback and it will be addressed appropriately. We're pleased to hear though that our team members managed the situation in a friendly manner. One small misstep does not characterize our service and we hope to have the chance to provide a better stay in the future.
18 Jan. 2023 by Customer Service
Thank you for the excellent rating, Cristal!We're so glad that you've enjoyed your stay at DoubleTree by Hilton Pomona so much. It's wonderful to know that your interactions with our staff have been so positive. We strive to provide each guest with exceptional service and we're so glad that several members of our team went above and beyond to ensure your satisfaction. We'll be sure to pass your compliments along to our team.Thanks again for taking the time to share your thoughts with us. We look forward to seeing you again soon.
5 Dec. 2022 by Customer Service
Thank you for this excellent rating, Cristal!We're always working hard to provide a high-quality experience for all of our guests so It's wonderful to hear that you had such an enjoyable stay at DoubleTree by Hilton Pomona! We'd love to host you again someday for yet another unforgettable visit.
29 Apr. 2022 by Customer Service
We appreciate that you took the time to share your feedback, Donkor. We're glad you had a pleasant stay with us despite our facilities and accommodations not exceeding your expectations. We've addressed your concerns with the appropriate members of our team so that we may improve moving forward. We hope to host you again soon so we can share a more positive experience that our guests are accustomed to.
9 Sep. 2021 by Customer Service
Thank you for the kind words, Janet! It's excellent you enjoyed your time at DoubleTree by Hilton Pomona! We pride ourselves in offering a clean and comfortable environment for all of our guests and your praise tells us we're succeeding. Thank you again for sharing your review with us! We can't wait to see you again soon for another amazing experience! Have a fantastic day!
4 Sep. 2020 by Customer Service
We appreciate the feedback, Tanya. We're happy you had a pleasant stay with us despite our services not exceeding your expectations. We'll address your concerns with the appropriate members of our team moving forward. We do hope to host you again soon for a more positive experience.
12 Mar. 2020 by Customer Service
Thank you for the great rating! We are always working very hard to provide a high-quality experience for all of our guests. It's excellent to hear that you had a lovely stay at DoubleTree by Hilton Pomona! We hope you plan on staying with us again soon! We're looking forward to your next visit! Have a splendid day!
DoubleTree by Hilton Pomona offers its guests an outdoor pool and a fitness center. Along with a restaurant, there's a snack bar/deli on site. You can enjoy a drink at the bar/lounge. Public spaces have free WiFi and wired Internet. A 24-hour business center and 5 meeting rooms are available. Event space at this hotel measures 8000 square feet (743 square meters) and includes conference space. A terrace, a vending machine, and concierge services are also featured at the business-friendly DoubleTree by Hilton Pomona. Parking is available for a fee. This 4-star Pomona hotel is smoke free.
Available in all rooms: Free WiFi , Free wired internet , High-speed internet access
Available in some public areas: Free WiFi , Free wired internet , Internet access in public areas - high speed
Self parking (surcharge)
DoubleTree by Hilton Pomona offers 132 accommodations with laptop-compatible safes and safes. Pillowtop beds feature premium bedding. LED televisions come with premium cable channels. Refrigerators, microwaves, and coffee/tea makers are provided. Bathrooms include bathtubs or showers, bathrobes, slippers, and designer toiletries. This Pomona hotel provides complimentary wired and wireless Internet access. Business-friendly amenities include desks and phones. Additionally, rooms include hair dryers and irons/ironing boards. Housekeeping is provided daily.
For a fee, guests can enjoy cooked-to-order breakfast daily from 6:30 AM to 10 AM.
VITA Los Angeles - This fine-dining restaurant specializes in Italian cuisine. Guests can enjoy drinks at the bar. Happy hour is offered.
Room service (during limited hours) is available.
Special check-in instructions:
An adult age 18 or older must assume all liability for the booking. Front desk staff will greet guests on arrival.
Front desk staff will greet guests on arrival. An adult age 18 or older must assume all liability for the booking.
Charges for extra guests may apply and vary according to property policy.
A cash deposit, credit card, or debit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession. This property accepts Visa, Mastercard, American Express, Discover, Diners Club, Union Pay, Carte Blanche, debit cards, and cash. Cashless payment methods are available for all transactions and guests can access their rooms with a mobile device. Contactless check-in and contactless check-out are available. This property affirms that it follows the cleaning and disinfection practices of CleanStay (Hilton).
The fees and deposits listed below will be charged at the time of service, check-in, or check-out.
This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.