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Pacific Palms Resort

4.0 star property
4-star luxury resort in City of Industry

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Photo gallery for Pacific Palms Resort

Exterior
View from property
Interior
2 restaurants, breakfast served
Golf

Reviews

8.8 out of 10
Excellent

Popular amenities

  • Pool
  • Hot tub
  • Free WiFi

Explore the area

View in a map
1 Industry Hills Pkwy, La Puente, CA, 91744
  • Place, Babe Zaharias Golf Course
    ‪7 min walk‬
  • Place, Industry Hills Expo Center
    ‪17 min walk‬
  • Place, La Puente City Park
    ‪9 min drive‬
  • Airport, Ontario, CA (ONT-Los Angeles - Ontario Intl.)
    ‪42 min drive‬

Room options

View all photos for Deluxe Room

Hypo-allergenic bedding, in-room safe, desk, iron/ironing board

Deluxe Room

8.6 out of 10
Excellent
(157 reviews)
  • Mountain view
  • 37 sq m
  • Sleeps 4
  • 2 Double Beds OR 1 King Bed

View all photos for Deluxe king Room

Hypo-allergenic bedding, in-room safe, desk, iron/ironing board

Deluxe king Room

  • Sleeps 2

View all photos for Deluxe Room

Hypo-allergenic bedding, in-room safe, desk, iron/ironing board

Deluxe Room

10.0 out of 10
Exceptional
(1 review)
  • Sleeps 4

View all photos for Executive Room, Mountain View, Executive Level

Hypo-allergenic bedding, in-room safe, desk, iron/ironing board

Executive Room, Mountain View, Executive Level

  • Mountain view
  • 42 sq m
  • Sleeps 4
  • 2 Double Beds OR 1 King Bed

View all photos for Executive Room, City View, Executive Level

Hypo-allergenic bedding, in-room safe, desk, iron/ironing board

Executive Room, City View, Executive Level

  • City view
  • 42 sq m
  • Sleeps 4
  • 2 Double Beds OR 1 King Bed

View all photos for Deluxe Room, City View

Hypo-allergenic bedding, in-room safe, desk, iron/ironing board

Deluxe Room, City View

  • City view
  • 37 sq m
  • Sleeps 4
  • 2 Double Beds OR 1 King Bed

View all photos for Deluxe Room, Mountain View

Hypo-allergenic bedding, in-room safe, desk, iron/ironing board

Deluxe Room, Mountain View

  • Mountain view
  • 37 sq m
  • Sleeps 4
  • 2 Double Beds OR 1 King Bed

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About the area

La Puente

City of Industry stay.Your stay at this City of Industry resort places you within 3 miles (5 km) of Industry Hills Expo Center and Round 1 Bowling and Amusement. Puente Hills Mall and La Puente City Park are also within 3 miles (5 km).
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What's nearby

  • Babe Zaharias Golf Course - 7 min walk - 0.6 km
  • Industry Hills Expo Center - 17 min walk - 1.4 km
  • La Puente City Hall - 7 min drive - 2.3 km
  • La Puente City Park - 9 min drive - 3.0 km
  • Disneyland® Resort - 42 min drive - 36.6 km

Getting around

  • Walnut Industry Station - 10 min drive
  • Los Angeles - Ontario Intl. Airport (ONT) - 50 min drive

Restaurants

  • ‪McDonald's - ‬4 min drive
  • ‪Taco Del Rio - ‬16 min walk
  • ‪Jack in the Box - ‬3 min drive
  • ‪Little Caesars Pizza - ‬19 min walk
  • ‪Carl's Jr. - ‬4 min drive

About this property

Pacific Palms Resort

4-star luxury resort in City of Industry
Pacific Palms Resort offers its guests a full-service spa, a golf course, and an outdoor pool. There are 2 restaurants on site. You can enjoy a drink at the bar/lounge. Public spaces have free WiFi.

A business center and meeting rooms are available. Event space at this resort measures 45000 square feet (4181 square meters) and includes conference space. A health club, a hot tub, and a sauna are also featured at the luxury Pacific Palms Resort. Self parking is free.

This 4-star La Puente resort is smoke free.

  • 292 guestrooms or units
  • 11 levels
  • 2 dining venues
  • Meeting rooms
  • 45000 sq ft of conference space
  • 4181 sq m of conference space
  • Business facilities
  • Conference space
  • Breakfast available (surcharge)
  • Dry cleaning
  • Self-service laundry
  • Front desk (24 hours)
  • Express check-in
  • Express check-out
  • Staff is multilingual
  • Storage area for luggage
  • Front-desk safe
  • Concierge
  • Wedding services available
  • Gift shop
  • Television in lobby
  • ATM
  • Bellhop
  • Elevator
  • No smoking on site
  • Bar or lounge
Pacific Palms Resort offers 292 air-conditioned accommodations with safes and coffee/tea makers. Rooms open to balconies. LED televisions are featured in guestrooms. Bathrooms include shower/tub combinations, bathrobes, complimentary toiletries, and hair dryers.

Guests can surf the web using the complimentary wireless Internet access. Business-friendly amenities include desks, complimentary weekday newspapers, and phones. Microwaves, refrigerators, and hypo-allergenic bedding can be requested. Housekeeping is provided daily.

The onsite spa has massage/treatment rooms and couples treatment room(s). Services include deep-tissue massages, hot stone massages, Swedish massages, and facials. A variety of treatment therapies are provided, including aromatherapy. The spa is equipped with a sauna, a hot tub, and a steam room.

The spa is open daily. Guests under 16 years old are not allowed in the spa.

Awards and affiliations

The property is a member of Preferred Hotels & Resorts.

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Property amenities

Family friendly

  • Laundry facilities
  • Microwave on request
  • Outdoor pool
  • Refrigerator on request
  • Rollaway/extra bed (surcharge)

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • Roundtrip airport shuttle (surcharge)
  • Free self parking on site
  • Free RV/bus/truck parking on site
  • Valet parking on site (USD 14 per night)

Food and drink

  • Cooked-to-order breakfast available for a fee 7:00 AM to 11:00 AM on weekdays and 7:00 AM to 10:30 AM on weekends; USD 10 to 24.95 per person
  • 2 restaurants
  • A bar/lounge

Things to do

  • 36-hole golf course
  • Full-service spa
  • Golf
  • Golf driving range
  • Golf lessons
  • Health club
  • Heated pool
  • Hot tub
  • Outdoor pool
  • Sauna
  • TV in common areas

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Assistive listening devices
  • Elevator
  • Wheelchair accessible (may have limitations)

Room amenities

Entertainment

  • 42-inch LED TV with premium channels

Bedroom

  • Bedsheets provided
  • Hypo-allergenic bedding
  • Rollaway/extra bed (surcharge)

Bathroom

  • Bathrobes
  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shower/bathtub combination
  • Towels provided

Food and drink

  • Coffee/tea maker
  • Microwave on request
  • Refrigerator on request

More

  • Air conditioning
  • Connecting rooms available
  • Desk
  • Free weekday newspapers
  • Iron/ironing board
  • Phone
  • Safe

Policies

Check-in

Check-in start time: 4:00 PM; Check-in end time: midnight
Express check-in available

Check-out

Check-out before noon
Express check-out available

Special check-in instructions

An adult age 18 or older must assume all liability for the booking
Front desk staff will greet guests on arrival at the property
Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

  • Pets: USD 40 per pet, per night
  • Service animals are exempt from fees

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are available for USD 35.0 per day.
  • Cribs (infant beds) are not available.

Property payment types

Important information

Fees

Guests will be asked to pay the following charges at the property:

  • Deposit: USD 100 per accommodation, per night

We've listed all charges provided to us by the property.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for cooked-to-order breakfast: approximately USD 10 to 24.95 per person
  • Valet parking fee: USD 14 per night
  • Pet fee: USD 40 per pet, per night
  • Service animals are exempt from fees
  • An in-room refrigerator is available for an additional fee
  • In-room microwave fee: USD 35 per night
  • Rollaway bed fee: USD 35.0 per day

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
This property accepts credit cards and cash
Safety features at this property include a first aid kit
This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children; if you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room
Charges for extra guests may apply and vary according to property policy.
A cash deposit, credit card, or debit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
    This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession. This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children. If you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room. The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation. This property accepts Visa, Mastercard, American Express, Discover, Diners Club, JCB International, Carte Blanche, and cash.
    For guests' safety, the property includes a first aid kit in each accommodation.

We should mention

  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.

Property is also known as

Pacific Palms
Pacific Palms City Of Industry
Pacific Palms Resort
Pacific Palms Resort City Of Industry
Palms Pacific
Palms Pacific Resort
Palms Resort
Pacific Palms Resort La Puente
Pacific Palms La Puente
Resort Pacific Palms Resort La Puente
La Puente Pacific Palms Resort Resort
Resort Pacific Palms Resort
Pacific Palms
Pacific Palms Resort Resort
Pacific Palms Resort La Puente
Pacific Palms Resort Resort La Puente

Pacific Palms Resort Reviews

Reviews

8.8

Excellent

Rating 10 - Excellent. 746 out of 1117 reviews
Rating 8 - Good. 180 out of 1117 reviews
Rating 6 - Okay. 99 out of 1117 reviews
Rating 4 - Poor. 48 out of 1117 reviews
Rating 2 - Terrible. 44 out of 1117 reviews

9.0/10

Cleanliness

9.0/10

Staff & service

8.8/10

Amenities

8.6/10

Property conditions & facilities

Reviews

10/10 Excellent

Guillermo

Stayed 1 night in Nov 2025

10/10 Excellent

Andres

Liked: Cleanliness, amenities, property conditions & facilities
Good service
Stayed 3 nights in Nov 2025

10/10 Excellent

VEDAT

Stayed 1 night in Nov 2025

10/10 Excellent

Kimberly, San Diego

Stayed 1 night in Sep 2025

10/10 Excellent

Kimberly, San Diego

Travelled with pets
Liked: Cleanliness, amenities, property conditions & facilities
Always the best! Love everything and everyone!
Stayed 1 night in Nov 2025

10/10 Excellent

Elena

Stayed 1 night in Nov 2025

10/10 Excellent

Alexandria

Stayed 2 nights in Nov 2025

10/10 Excellent

Bertha

Travelled with family
Liked: Cleanliness, staff & service, amenities
Staff amazingly helpful and friendly..beautiful property. Looking forward to my next visit
Stayed 2 nights in Nov 2025

6/10 Okay

Noemi, Norwalk

Liked: Cleanliness
Stayed 1 night in Oct 2025

6/10 Okay

Ge

Travelled with family
Liked: Cleanliness
Good golf course, old rooms.
Stayed 3 nights in Nov 2025

10/10 Excellent

Heyjin

Stayed 2 nights in Nov 2025

10/10 Excellent

Henry

Liked: Cleanliness, staff & service, amenities
Nice clean
Stayed 1 night in Oct 2025

10/10 Excellent

Henry

Liked: Cleanliness, staff & service, amenities
Clean
Stayed 1 night in Nov 2025

10/10 Excellent

Rachel

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
My shower wouldn’t get hot, Maintenace was in my room; less than 5 minutes! They changed the cartridge and I was on time for the e event! The bed was comfy, the Angus burger at the restaurant was Fabulous! We had a great event, the room was perfect! I had a pool view with a view of the city and mountains, it was glorious at 5:45am sunrise 🌞 Thank you, Great accommodations
Stayed 2 nights in Nov 2025

10/10 Excellent

Brandi

Stayed 2 nights in Nov 2025

10/10 Excellent

GONZALO

Travelled with family
Liked: Cleanliness, amenities, property conditions & facilities
It is very nice, clean and peaceful
Stayed 1 night in Nov 2025

10/10 Excellent

Jae hee

Stayed 1 night in Nov 2025

10/10 Excellent

Jian

Stayed 2 nights in Nov 2025

6/10 Okay

Humberto

Stayed 1 night in Nov 2025

10/10 Excellent

nataly

Stayed 1 night in Aug 2025

10/10 Excellent

nataly

Liked: Cleanliness, amenities, property conditions & facilities
Everything is always amazing
Stayed 1 night in Nov 2025

10/10 Excellent

Isabel

Travelled with family
Liked: Cleanliness, staff & service, amenities
The Spa is top notch. Very kind and professional staff who aim to please. I was so grateful to Sabrina for helping my special request for massage and spa visit. We will return soon.
Stayed 1 night in Nov 2025

10/10 Excellent

Robert

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Nov 2025

10/10 Excellent

Aaron

Stayed 1 night in Nov 2025

6/10 Okay

Brian

Stayed 1 night in Nov 2025