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Pacific Palms Resort

4.0 star property
4-star luxury resort in City of Industry

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Photo gallery for Pacific Palms Resort

Exterior
Couples treatment rooms, sauna, hot tub, steam room, body treatments
Interior
Ballroom
Outdoor pool, a heated pool

Reviews

9.0 out of 10
Wonderful

Popular amenities

  • Pool
  • Free WiFi

Explore the area

View in a map
1 Industry Hills Pkwy, La Puente, CA, 91744
  • Place, Industry Hills Expo Center
    ‪6 min drive‬
  • Place, Puente Hills Mall
    ‪6 min drive‬
  • Place, Round 1 Bowling and Amusement
    ‪6 min drive‬
  • Airport, Los Angeles, CA (LAX-Los Angeles Intl.)
    ‪69 min drive‬

Room options

View all photos for Deluxe Room

Hypo-allergenic bedding, in-room safe, desk, iron/ironing board

Deluxe Room

8.6 out of 10
Excellent
(167 reviews)
  • Mountain view
  • 37 sq m
  • Sleeps 4
  • 2 Double Beds OR 1 King Bed
  • Free WiFi

View all photos for Deluxe king Room

Hypo-allergenic bedding, in-room safe, desk, iron/ironing board

Deluxe king Room

  • Sleeps 2
  • Free WiFi

View all photos for Deluxe Room

Hypo-allergenic bedding, in-room safe, desk, iron/ironing board

Deluxe Room

10.0 out of 10
Exceptional
(1 review)
  • Sleeps 4
  • Free WiFi

View all photos for Executive Room, Mountain View, Executive Level

Hypo-allergenic bedding, in-room safe, desk, iron/ironing board

Executive Room, Mountain View, Executive Level

  • Mountain view
  • 42 sq m
  • Sleeps 4
  • 2 Double Beds OR 1 King Bed
  • Free WiFi

View all photos for Executive Room, City View, Executive Level

Hypo-allergenic bedding, in-room safe, desk, iron/ironing board

Executive Room, City View, Executive Level

  • City view
  • 42 sq m
  • Sleeps 4
  • 2 Double Beds OR 1 King Bed
  • Free WiFi

View all photos for Deluxe Room, City View

Hypo-allergenic bedding, in-room safe, desk, iron/ironing board

Deluxe Room, City View

  • City view
  • 37 sq m
  • Sleeps 4
  • 2 Double Beds OR 1 King Bed
  • Free WiFi

View all photos for Deluxe Room, Mountain View

Hypo-allergenic bedding, in-room safe, desk, iron/ironing board

Deluxe Room, Mountain View

  • Mountain view
  • 37 sq m
  • Sleeps 4
  • 2 Double Beds OR 1 King Bed
  • Free WiFi

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About the area

La Puente

City of Industry stay.Your stay at this City of Industry resort places you within 3 miles (5 km) of Industry Hills Expo Center and Round 1 Bowling and Amusement. Puente Hills Mall and La Puente City Park are also within 3 miles (5 km).
View more Resorts in Los AngelesOpens in a new window

What's nearby

  • Industry Hills Expo Center - 6 min drive - 4.5 km
  • Puente Hills Mall - 6 min drive - 4.5 km
  • Round 1 Bowling and Amusement - 6 min drive - 4.5 km
  • La Puente City Park - 8 min drive - 6.0 km
  • La Puente City Hall - 9 min drive - 5.6 km

Getting around

  • Walnut Industry Station - 10 min drive
  • Los Angeles - Ontario Intl. Airport (ONT) - 50 min drive

Restaurants

  • ‪McDonald's - ‬4 min drive
  • ‪Taco Del Rio - ‬16 min walk
  • ‪Little Caesars Pizza - ‬19 min walk
  • ‪Jack in the Box - ‬3 min drive
  • ‪Del Taco - ‬4 min drive

About this property

Pacific Palms Resort

4-star luxury resort in City of Industry
Pacific Palms Resort offers its guests a full-service spa, a golf course, and an outdoor pool. There are 2 restaurants on site. You can enjoy a drink at the bar/lounge. Public spaces have free WiFi.

A business center and meeting rooms are available. Event space at this resort measures 45000 square feet (4181 square meters) and includes conference space. A health club, a hot tub, and a sauna are also featured at the luxury Pacific Palms Resort. Self parking is free.

This 4-star La Puente resort is smoke free.

  • 292 guestrooms or units
  • 11 levels
  • 2 dining venues
  • Meeting rooms
  • 45000 sq ft of conference space
  • 4181 sq m of conference space
  • Business facilities
  • Conference space
  • Breakfast available (surcharge)
  • Dry cleaning
  • Self-service laundry
  • Front desk (24 hours)
  • Express check-in
  • Express check-out
  • Staff is multilingual
  • Storage area for luggage
  • Front-desk safe
  • Concierge
  • Wedding services available
  • Gift shop
  • Television in lobby
  • ATM
  • Bellhop
  • Elevator
  • No smoking on site
  • Bar or lounge
Pacific Palms Resort offers 292 air-conditioned accommodations with safes and coffee/tea makers. Rooms open to balconies. LED televisions are featured in guestrooms. Bathrooms include shower/tub combinations, bathrobes, complimentary toiletries, and hair dryers.

Guests can surf the web using the complimentary wireless Internet access. Business-friendly amenities include desks, complimentary weekday newspapers, and phones. Microwaves, refrigerators, and hypo-allergenic bedding can be requested. Housekeeping is provided daily.

The onsite spa has massage/treatment rooms and couples treatment room(s). Services include deep-tissue massages, hot stone massages, Swedish massages, and facials. A variety of treatment therapies are provided, including aromatherapy. The spa is equipped with a sauna, a hot tub, and a steam room.

The spa is open daily. Guests under 16 years old are not allowed in the spa.

Awards and affiliations

The property is a member of Preferred Hotels & Resorts.

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Property amenities

Family friendly

  • Laundry facilities
  • Microwave on request
  • Outdoor pool
  • Refrigerator on request
  • Rollaway/extra bed (surcharge)

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • Roundtrip airport shuttle (surcharge)
  • Free self parking on site
  • Free RV/bus/truck parking on site
  • Valet parking on site (USD 14 per night)

Food and drink

  • Cooked-to-order breakfast available for a fee 7:00 AM to 11:00 AM on weekdays and 7:00 AM to 10:30 AM on weekends; USD 10 to 24.95 per person
  • 2 restaurants
  • A bar/lounge

Things to do

  • 36-hole golf course
  • Full-service spa
  • Golf
  • Golf driving range
  • Golf lessons
  • Health club
  • Heated pool
  • Hot tub
  • Outdoor pool
  • Sauna
  • TV in common areas

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Assistive listening devices
  • Elevator
  • Wheelchair accessible (may have limitations)

Room amenities

Entertainment

  • 42-inch LED TV with premium channels

Bedroom

  • Bedsheets provided
  • Hypo-allergenic bedding
  • Rollaway/extra bed (surcharge)

Bathroom

  • Bathrobes
  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shower/bathtub combination
  • Towels provided

Food and drink

  • Coffee/tea maker
  • Microwave on request
  • Refrigerator on request

More

  • Air conditioning
  • Connecting rooms available
  • Desk
  • Free weekday newspapers
  • Iron/ironing board
  • Phone
  • Safe

Policies

Check-in

Check-in start time: 4:00 PM; Check-in end time: midnight
Express check-in available

Check-out

Check-out before noon
Express check-out available

Special check-in instructions

An adult age 18 or older must assume all liability for the booking
Front desk staff will greet guests on arrival at the property
Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

  • Pets: USD 40 per pet, per night
  • Service animals are exempt from fees

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are available for USD 35.0 per day.
  • Cribs (infant beds) are not available.

Property payment types

Important information

Fees

Guests will be asked to pay the following charges at the property:

  • Deposit: USD 100 per accommodation, per night

We've listed all charges provided to us by the property.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for cooked-to-order breakfast: approximately USD 10 to 24.95 per person
  • Valet parking fee: USD 14 per night
  • Pet fee: USD 40 per pet, per night
  • Service animals are exempt from fees
  • An in-room refrigerator is available for an additional fee
  • In-room microwave fee: USD 35 per night
  • Rollaway bed fee: USD 35.0 per day

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
This property accepts credit cards and cash
Safety features at this property include a first aid kit
This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children; if you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room
Charges for extra guests may apply and vary according to property policy.
A cash deposit, credit card, or debit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
    This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession. This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children. If you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room. The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation. This property accepts Visa, Mastercard, American Express, Discover, Diners Club, JCB International, Carte Blanche, and cash.
    For guests' safety, the property includes a first aid kit in each accommodation.

We should mention

  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.

Property is also known as

Pacific Palms
Pacific Palms City Of Industry
Pacific Palms Resort
Pacific Palms Resort City Of Industry
Palms Pacific
Palms Pacific Resort
Palms Resort
Pacific Palms Resort La Puente
Pacific Palms La Puente
Resort Pacific Palms Resort La Puente
La Puente Pacific Palms Resort Resort
Resort Pacific Palms Resort
Pacific Palms
Pacific Palms Resort Resort
Pacific Palms Resort La Puente
Pacific Palms Resort Resort La Puente

Frequently asked questions

How close is Pacific Palms Resort to the airport?

Pacific Palms Resort is 15.1 mi (23-min drive) away from the Fullerton, CA (FUL-Fullerton Municipal) airport, the closest popular airport to the property.

How much does it cost to stay at Pacific Palms Resort?

As of May 27, 2026, prices found for a 1-night stay for 2 adults at Pacific Palms Resort on May 28, 2026 start from CA $276, excluding taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

Does Pacific Palms Resort have an airport shuttle?

Pacific Palms Resort offers an airport shuttle.

Does Pacific Palms Resort offer free breakfast?

Free breakfast isn’t provided at Pacific Palms Resort, but cooked-to-order breakfast is offered for a fee of between USD 10 and 24.95 per person. It's available on weekdays from 7:00 AM to 11 AM and weekends from 7 AM to 10:30 AM.

Is there a casino at Pacific Palms Resort?

No, there is no casino at this resort.

What time is check-in at Pacific Palms Resort?

Check-in start time: 4:00 PM; Check-in end time: midnight.

Is there free parking at Pacific Palms Resort?

This resort offers free self parking. Valet parking is available for USD 14 per night.

Does Pacific Palms Resort have a pool?

Pacific Palms Resort features an outdoor pool.

Does Pacific Palms Resort have a restaurant?

Yes, there are 2 restaurants on site.

Does Pacific Palms Resort have a spa?

This resort has a spa, which features facials, massages, and mani/pedis.

How close is Pacific Palms Resort to downtown La Puente?

Pacific Palms Resort is 1.3 mi away from La Puente.

Pacific Palms Resort Reviews

Reviews

9.0

Wonderful

Rating 10 - Excellent. 827 out of 1211 reviews
Rating 8 - Good. 188 out of 1211 reviews
Rating 6 - Okay. 98 out of 1211 reviews
Rating 4 - Poor. 51 out of 1211 reviews
Rating 2 - Terrible. 47 out of 1211 reviews

9.0/10

Cleanliness

9.0/10

Staff & service

8.8/10

Amenities

8.6/10

Property conditions & facilities

Reviews

8/10 Good

Damion

Stayed 1 night in Apr 2026

8/10 Good

Damion

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 1 night in Mar 2026

10/10 Excellent

Damion

Stayed 1 night in Mar 2026

4/10 Poor

James J

Business traveller
Disliked: Cleanliness, amenities, property conditions & facilities
Room very neglected, 1st coffee maker replaced was dirty, 2nd one did not work. Furniture badly chipped, carpets dirty, and the tiles in the bathroom floor chipped. No Room Service at a resort? And when i tried to pick up a carafe of coffee from the restaurant they told me they could not allow it to go to the room? Great location but sadly run down.
Stayed 3 nights in Feb 2026

10/10 Excellent

Edward

Stayed 2 nights in Feb 2026

10/10 Excellent

Manning

Stayed 1 night in Feb 2026

6/10 Okay

Kody

Disliked: Amenities
The hotel portion is outdated and the food at the restaurant was so do
Stayed 1 night in Feb 2026

10/10 Excellent

Jesus

Stayed 1 night in Feb 2026

10/10 Excellent

Esmeralda

Liked: Cleanliness, staff & service, amenities
Very satisfying with our stay…. It was beautiful, clean and peaceful. Very friendly staff
Stayed 2 nights in Feb 2026

10/10 Excellent

Ismaela

Stayed 1 night in Feb 2026

8/10 Good

Adela

Liked: Cleanliness, staff & service, amenities
The pillows were very uncomfortable
Stayed 1 night in Feb 2026

10/10 Excellent

Johanna

Stayed 2 nights in Feb 2026

10/10 Excellent

Larry

Liked: Cleanliness, amenities, property conditions & facilities
A great place to relax
Stayed 2 nights in Feb 2026

10/10 Excellent

danny, chino

Stayed 1 night in Feb 2026

10/10 Excellent

Derrick

Stayed 1 night in Feb 2026

10/10 Excellent

David

Great service as always from the hotel staff!
Stayed 4 nights in Feb 2026

10/10 Excellent

Evo

Liked: Cleanliness, staff & service, amenities
Great food, friendly staff, lovely views, quiet and enjoyable. I wish we had been given spa or restaurant credits but we enjoyed it there.
Stayed 2 nights in Feb 2026

10/10 Excellent

pandora

Stayed 1 night in Feb 2026

10/10 Excellent

paul

Stayed 1 night in Feb 2026

10/10 Excellent

Monique

Liked: Cleanliness, amenities, property conditions & facilities
Good
Stayed 1 night in Feb 2026

10/10 Excellent

Fernando

Stayed 1 night in Feb 2026

10/10 Excellent

Ana

Travelled with partner
Liked: Cleanliness, amenities, property conditions & facilities
Really clean room with a great view.
Stayed 2 nights in Feb 2026

10/10 Excellent

Jerome

Stayed 1 night in Feb 2026

6/10 Okay

Araceli

Liked: Cleanliness, staff & service
Room was good nive view, shower head was terrible old & tub flooded . Didnt report it since was staying only 1 night. No coffee place either.
Stayed 1 night in Feb 2026

10/10 Excellent

Annette, los angeles

Stayed 1 night in Feb 2026