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"BEST HOTEL OUT OF ALL OUR TRIP. It was so beautiful & so comfy. " More

By a verified traveller on Thu 28 Mar 2019

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Hotel Description

3.5-star hotel perfect for exploring Downey

City center stay

Within 6 miles (10 km) of this hotel, you'll find Commerce Casino and Citadel Outlets. Hawaiian Gardens Casino is within 9 miles (15 km) and California State University-Los Angeles is within 12 miles (20 km).

Business services

A restaurant and a bar/lounge are featured at this hotel. Traveling on business? Take advantage of the business center and WiFi in public areas. Self parking, a grocery/convenience store, and express check-in are also offered.

Sofa beds, WiFi

Featuring conveniences like sofa beds and dining areas, the 220 guestrooms also offer MP3 docks and flat-screen TVs with cable channels. Sitting areas, WiFi, and wired Internet are also available.

Room, 1 King Bed, Non Smoking

Bed Count 1 King Bed Maximum Occupancy 6 Max
C$153* Per night/room 20 Dec. - 21 Dec.

Suite, 2 Queen Beds, Accessible (Roll-in Shower)

Bed Count 2 Queen Beds Maximum Occupancy 6 Max

Suite, 2 Queen Beds, City View

Bed Count 2 Queen Beds Maximum Occupancy 6 Max

Suite, 2 Queen Beds, Accessible, Bathtub

Bed Count 2 Queen Beds Maximum Occupancy 6 Max

Suite, 2 Queen Beds, Accessible, Non Smoking (Mobility & Hearing, Roll-in Shower)

Bed Count 2 Queen Beds Maximum Occupancy 6 Max

Premium Suite, 1 King Bed, Non Smoking

Bed Count 1 King Bed Maximum Occupancy 4 Max

Embassy Suites by Hilton, Los Angeles - Downey ratings based on 11 Verified Reviews

Review Summary
3.5 out of 5 3.5 out of 5.0
Room cleanliness 4.0 out of 5.0
Service & staff 3.5 out of 5.0
Room comfort 2.5 out of 5.0
Hotel condition 4.0 out of 5.0

Guest reviews for Embassy Suites by Hilton, Los Angeles - Downey

Everyone (7) Family (5)
1 out of 5
This hotel Charged my card twice! When I spoke to the person in charge of billing and sent proof of being DOUBLE CHARGED they sent me an email saying the other charge could not be and they could not help me. Will never stay here again! Still trying to get my money back 😠

Posted by on 15 Jul. 2020

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4 out of 5

Posted by on 6 Jan. 2020

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5 out of 5

Posted by on 7 Dec. 2019

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5 out of 5

Posted by on 4 Dec. 2019

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5 out of 5

Posted by on 27 Oct. 2019

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2 out of 5
The bed was wet with urine, the bedroom phone wasn't working, no bottles of water.

Posted by , from Downey on 30 Aug. 2019

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4 out of 5

Posted by on 29 Jun. 2019

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Comment from Hotel Management

7 Jul. 2019 by Manager on Duty

Thank you for taking the time to rate our hotel! We hope to welcome you sometime in the near future.

1 out of 5
First the cleaning lady was very rude. They placed $120 hold on my card. I had to call and complain about the room above us they were so loud at 2:30 am. The pool was closed which is why we booked a room to celebrate my sons birthday. And we didnt even get to go swimming. I have stayed at Embassy in Valencia and they were Amazing. I will NEVER BOOK at this Embassy in Downey

Posted by on 7 Apr. 2019

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Comment from Hotel Management

11 Apr. 2019 by Manager on Duty

Thank you for taking the time to share your experience about your recent stay at our hotel. As a Hilton Honors member, you are among our most valued guests. We strive to provide gracious, engaging and caring service and sincerely appreciate your feedback and we're very sorry you were unhappy. We will take your comments under consideration as we continually work to improve our guest experience. We hope you will consider staying with us in the future.

5 out of 5
BEST HOTEL OUT OF ALL OUR TRIP. It was so beautiful & so comfy.

Posted by on 28 Mar. 2019

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Comment from Hotel Management

1 Apr. 2019 by Manager on duty

Thank you for taking the time to share your thoughts with us on your recent stay. We hope to welcome you back in the near future.

5 out of 5
The only complaint I would have about staying at Embassy Suites was the water in the pool was really cold. Staff was kind, the place is clean, and the breakfast is awesome. Will definitely stay here again.

Posted by on 27 Aug. 2018

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Comment from Hotel Management

28 Aug. 2018 by Manager

Thank you for taking a moment to share your experience. We strive to provide gracious, engaging and caring service and look forward to welcoming you back to our hotel in the not too distant future.

About the Embassy Suites by Hilton, Los Angeles - Downey

Location 8425 Firestone Blvd, Downey, CA 90241

Property Features

There's a restaurant on site. You can enjoy a drink at the bar/lounge. A free manager's reception is offered. Public spaces have WiFi and wired Internet for a fee. There's an onsite business center. The business-friendly Embassy Suites by Hilton, Los Angeles - Downey also features multilingual staff, concierge services, and complimentary newspapers in the lobby. Parking is available for a fee. This 3.5-star Downey hotel is smoke free.

  • 220 guestrooms or units
  • 8 levels
  • Built in 1985
  • Dining venue
  • Bar or lounge
  • Manager's reception (free)
  • Business facilities
  • Dry cleaning
  • Self-service laundry
  • Front desk (24 hours)
  • Express check-in
  • Express check-out
  • Staff is multilingual
  • Storage area for luggage
  • Front-desk safe
  • Concierge
  • Convenience store
  • Newspapers in lobby (free)
  • Television in lobby
  • ATM
  • Elevator
  • No smoking on site

Family Friendly Amenities

  • Family property
  • Grocery/convenience store
  • Laundry facilities
  • Separate dining area
  • Sofa bed
  • Refrigerator
  • Microwave
  • Free cribs/infant beds

Internet

Available in all rooms: WiFi (surcharge) , Wired Internet access (surcharge)

Available in some public areas: WiFi (surcharge) , Wired Internet access - surcharge

Parking

Self parking (surcharge)

Transport

  • Airport: Los Angeles Intl. Airport (LAX) (29.7 km / 18.4 mi)
  • Train station: Commerce Station (8 km / 5 mi)
  • Parking: Self parking available for a surcharge

Room Amenities

Embassy Suites by Hilton, Los Angeles - Downey offers 220 accommodations with MP3 docking stations and safes. Accommodations offer separate dining areas and include sofa beds. 32-inch flat-screen televisions come with premium cable channels and pay movies. Refrigerators, microwaves, and coffee/tea makers are provided. Bathrooms include complimentary toiletries and hair dryers. In-room wired and wireless Internet access is available for a surcharge. Business-friendly amenities include desks and complimentary weekday newspapers. Housekeeping is provided daily.

  • Dining room
  • Sitting area
  • Pull-out sofa bed
  • MP3 dock
  • In-room dining (limited hours)
  • Flat-screen television
  • Cable channels
  • Premium channels
  • Movies for purchase
  • Refrigerator
  • Microwave
  • Coffee maker
  • Cribs (free)
  • Housekeeping (daily)
  • Weekday newspapers (free)
  • Hair dryer
  • Safe
  • Toiletries (free)
  • Iron and ironing board
  • Desk
  • Climate control (air conditioning)
  • Ensuite bathroom
  • Toothbrush and toothpaste available

Food & Drink

The hotel hosts a free manager's reception on select days.

Embassy Suites by Hilton, Los Angeles - Downey has a restaurant on site.

Room service (during limited hours) is available.

Hotel Policies

Check-in

  • Check-in time starts at 4 PM
  • Check-in time ends at 11:30 PM

Special check-in instructions:

Front desk staff will greet guests on arrival.

Due to COVID-19, this property's food and beverage options may be limited pursuant to local regulations.

Front desk staff will greet guests on arrival.

Check-out

  • Check-out by noon

Payment types

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are not available.
  • Free cribs (infant beds)!

Pet Policy

  • Pets are welcome and stay free
  • Only dogs are allowed
  • Maximum 1 per room (weight limit: 35 lbs)
  • Pets cannot be left unattended
  • Restrictions apply
  • For more information, you can reach out to the property at the number on the booking confirmation

Policies

Charges for extra guests may apply and vary according to property policy.

A cash deposit, credit card, or debit card for incidental charges and government-issued photo identification may be required upon check-in.

Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges. This property accepts credit cards, debit cards, and cash. For guests' safety, the property includes a carbon monoxide detector, a smoke detector, a security system, and window guards in each accommodation. This property advises that enhanced cleaning and guest safety measures are currently in place.Disinfectant is used to clean the property; commonly-touched surfaces are cleaned with disinfectant between stays; bed sheets and towels are laundered at a temperature of at least 60°C/140°F.Personal protective equipment, including masks and gloves, will be available to guests.Social distancing measures are in place; staff at the property wear personal protective equipment; a shield is in place between staff and guests in main contact areas; periodic temperature checks are conducted on staff; temperature checks are available to guests; guests are provided with hand sanitizer; masks are required in public areas.Contactless check-in and contactless check-out are available.Individually-wrapped food options are available for breakfast, lunch, and dinner.Each guestroom is kept vacant for a minimum of 24 hours between bookings.The property affirms that it follows sanitization practices of CleanStay (Hilton) guidelines.The property affirms that it adheres to the SafeStay (AHLA - USA) sanitization guidelines.

  • No rollaway/extra beds available
  • Service animals are allowed
  • Service animals are exempt from fees/restrictions
  • Debit cards
  • Pets allowed (no fees)
  • Staffed front desk
  • Security system
  • Pets cannot be left unattended
  • Property is cleaned with disinfectant
  • Staff wears personal protective equipment
  • Protective clothing is available to guests
  • Masks are available to guests
  • Gloves are available to guests
  • Shield between guests and staff in main contact areas
  • Guests are provided with free hand sanitizer
  • Social distancing measures are in place
  • Contactless check-in is available
  • Property follows a brand or regulatory agency's sanitization guidelines CleanStay (Hilton)
  • Property confirms they are implementing enhanced cleaning measures
  • Individually-wrapped food options are available
  • Individually-wrapped food options are available for breakfast
  • Individually-wrapped food options are available for lunch
  • Individually-wrapped food options are available for dinner
  • gap period enforced between guest stays 24 hours
  • Staff temperature checks are conducted regularly
  • Temperature checks are available to guests
  • Bed sheets and towels are washed at a temperature of at least 60°C/140°F
  • Commonly-touched surfaces are cleaned with disinfectant
  • Property confirms they are implementing guest safety measures
  • Contactless check-out is available
  • Property follows sanitization practices of SafeStay (AHLA - USA)
  • Masks are compulsory at the property

Fees

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for in-room wireless Internet: USD 9.95 per night (rates may vary)
  • Fee for in-room wired Internet: USD 9.95 (rates may vary)
  • Fee for wireless Internet in public areas: USD 9.95 per night (rates may vary)
  • Fee for wired Internet in public areas: USD 25 (rates may vary)
  • Self parking fee: USD 10.00 per day
  • Pet deposit: USD 45.00 per night
  • Service animals are exempt from fees

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

Hotel Names

  • Downey Embassy Suites Hotel
  • Embassy Suites Downey
  • Embassy Suites Hilton Los Angeles Downey Hotel
  • Downey Embassy Suites
  • Embassy Suites Hilton Los Angeles Downey
  • Embassy Suites Hilton Los Angeles
  • Embassy Suites by Hilton, Los Angeles - Downey Hotel
  • Embassy Suites by Hilton, Los Angeles - Downey Downey
  • Embassy Suites by Hilton, Los Angeles - Downey Hotel Downey

You should know

  • To make arrangements for your pet, contact the property directly using the information on your booking confirmation.
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*Price based on the lowest price found within past 24 hours and based upon one night stay for two adults over the next thirty days. Prices and availability subject to change. Additional terms may apply.