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DoubleTree by Hilton Hotel Los Angeles Downtown

4-star property
120 S Los Angeles Street, Los Angeles, CA 1-855-887-0424
3.9 out of 5
Good!
See all 18 travelocity Reviews

"This property needs some maintenance. The bed, sheets, and towels were clean. All of the bathroom and room amenities were old and only “mostly” clean. ... " More

By a verified traveller on Mon 15 Jan 2024

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Hotel Description

4-star hotel near Crypto.com Arena

City center stay

Your stay at this Downtown Los Angeles hotel places you within 3 miles (5 km) of Crypto.com Arena and Los Angeles Convention Center. Also, Dodger Stadium is within 3 miles (5 km) and University of Southern California is within 6 miles (10 km).

Business services

This hotel features a restaurant, a gym, and a bar/lounge. Traveling on business? Take advantage of the 24-hour business center, express check-out, and valet parking. Self parking, a garden, and a picnic area are also offered.

King, Room, 1 King Bed

Bed Count 1 King Bed Maximum Occupancy 2 Max
CA $219* Per night/room 21 Apr. - 22 Apr.

Suite, 1 King Bed, Garden View

Bed Count 1 King Bed Maximum Occupancy 4 Max

Room, 1 King Bed, Garden View

Bed Count 1 King Bed Maximum Occupancy 2 Max

Room, 1 King Bed, Refrigerator

Bed Count 1 King Bed Maximum Occupancy 2 Max

Room, 2 Queen Beds, Garden View

Bed Count 2 Queen Beds Maximum Occupancy 4 Max

Room, 2 Queen Beds

Bed Count 2 Queen Beds Maximum Occupancy 4 Max

DoubleTree by Hilton Hotel Los Angeles Downtown ratings based on 18 Verified Reviews

Review Summary
3.9 out of 5 4.0 out of 5.0
Room cleanliness 4.0 out of 5.0
Service & staff 4.0 out of 5.0
Room comfort 0.0 out of 5.0
Hotel condition 3.5 out of 5.0

Guest reviews for DoubleTree by Hilton Hotel Los Angeles Downtown

Everyone (11) Couples (2) Family (3)
3 out of 5
This property needs some maintenance. The bed, sheets, and towels were clean. All of the bathroom and room amenities were old and only “mostly” clean. No hot water, however the staff was kind and helpful. The Garden area is nice.

Posted by on 15 Jan. 2024

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Comment from Hotel Management

16 Jan. 2024 by Customer Service

Asia, we appreciate your constructive feedback. It's pleasing to hear that you found your bed and linen spotless, and our team members attentive. We also acknowledge your concerns regarding our amenities and a small inconvenience with the water temperature, rest assured, we're continually working on improving our facilities for guest satisfaction. It's good to know you enjoyed our lovely garden area. We certainly hope you'll give us another opportunity to better your experience in the future.

5 out of 5

Posted by on 18 Nov. 2023

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Comment from Hotel Management

9 Dec. 2023 by Customer Service

Juan, thank you for choosing the DoubleTree By Hilton Los Angeles Downtown for your stay and for sharing your positive rating. It's fantastic to know that your overall experience was outstanding and we look forward to welcoming you back for another memorable visit. Safe travels!

5 out of 5
We had a great time with Little Tokyo in walking distance.

Posted by , from TWENTNINE PALMS on 4 Oct. 2023

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Comment from Hotel Management

5 Oct. 2023 by Customer Service

Michael, it's wonderful to know you had an enjoyable experience at the DoubleTree by Hilton Los Angeles Downtown. The close proximity to Little Tokyo certainly adds a unique convenience to your stay. We hope to have the pleasure of welcoming you back soon.

3 out of 5
There was a protest going on outdide our hotel and we would be woken up at 6 am every morning cause of the protest. Shower drain was plugged so drsined slow and Ac was barley working

Posted by , from Elko on 8 Aug. 2023

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Comment from Hotel Management

9 Aug. 2023 by Customer Service

Hello Joe.Thanks for sharing your recent experience. It seems that the external events and some in-room attributes may have affected your stay. Please note that while we cannot control certain outside factors, we should assure you that our team is focused on creating a comfortable environment indoors. Your remarks regarding the AC and bathroom facilities have been noted and appropriate actions will be taken. We value your feedback and hope for the opportunity to serve you better in the future.

1 out of 5
They are on strike and they start at 5:00 am and wake you up to much noice all day long.

Posted by on 5 Aug. 2023

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Comment from Hotel Management

6 Aug. 2023 by Customer Service

Rafael, it's unfortunate to hear about your recent experience with us. We acknowledge your feedback regarding the noise disturbances and understand the inconvenience it must have caused during your rest hours. We trust measures are in place to mitigate any potential unrest while maintaining an optimal guest experience. Your feedback is much appreciated and helps us improve.

5 out of 5
Alright

Posted by on 5 Jul. 2023

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Comment from Hotel Management

6 Jul. 2023 by Customer Service

Thank you for the excellent rating, Michael!Our goal is to go above and beyond to ensure our guests have a memorable experience at DoubleTree By Hilton Los Angeles Downtown! We look forward to hosting you again soon.

2 out of 5

Posted by on 21 Jun. 2023

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Comment from Hotel Management

23 Jun. 2023 by Customer Service

We appreciate you sharing your concerns with us, Jason.We regret to hear that you were dissatisfied with your recent visit. We hope you'll give us another opportunity to provide you with the quality service in which we pride ourselves.

5 out of 5

Posted by on 7 May 2023

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Comment from Hotel Management

27 May 2023 by Customer Service

Thank you for the wonderful rating, Derek!It's fantastic you enjoyed your time at DoubleTree By Hilton Los Angeles Downtown so much! We look forward to hosting you again soon for another amazing experience! Have a fantastic day!

1 out of 5

Posted by on 9 Apr. 2023

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Comment from Hotel Management

29 Apr. 2023 by Customer Service

We appreciate the feedback, Sidney.It's unfortunate you had such challenges during your time with us. We regret that we couldn't provide you with a perfect experience. We do hope you give us another opportunity to demonstrate the high standard of service we're accustomed to providing.

5 out of 5

Posted by on 3 Apr. 2023

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Comment from Hotel Management

23 Apr. 2023 by Customer Service

Thank you for the wonderful rating, Makayla!It's fantastic you enjoyed your time at DoubleTree By Hilton Los Angeles Downtown so much! We look forward to hosting you again soon for another amazing experience! Have a fantastic day!

About the DoubleTree by Hilton Hotel Los Angeles Downtown

Location 120 S Los Angeles Street, Los Angeles, CA 90012

Property Features

There's a restaurant on site. You can enjoy a drink at the bar/lounge. A 24-hour business center and 14 meeting rooms are available. A computer station is on site and WiFi is available in public spaces for a fee. A fitness center, a vending machine, and multilingual staff are also featured at the business-friendly DoubleTree by Hilton Hotel Los Angeles Downtown. Limited parking is available for a fee and is offered on a first-come, first-served basis. This 4-star Los Angeles hotel is smoke free.

  • 434 guestrooms or units
  • 21 levels
  • Built in 1976
  • Charging station for electric cars
  • Business center (24 hours)
  • Breakfast available (surcharge)
  • Dry cleaning
  • Front desk (24 hours)
  • Express check-out
  • Staff is multilingual
  • Storage area for luggage
  • Front-desk safe
  • Concierge
  • Wedding services available
  • Garden
  • Outdoor picnic space
  • Gift shop
  • Television in lobby
  • ATM
  • Elevator
  • No smoking on site
  • Microwave in a common area
  • Bar or lounge
  • Dining venue

Internet

Available in all rooms: WiFi (surcharge) , Wireless internet access

Available in some public areas: WiFi (surcharge)

Parking

Self parking (surcharge) , Valet parking (surcharge) , Parking (limited spaces)

Transport

  • Train station: Los Angeles Union Station (0.9 km / 0.6 mi)
  • Metro station: Historic Broadway Station (0.4 km / 0.2 mi)
  • Parking: Valet parking and self parking available for a surcharge

Room Amenities

DoubleTree by Hilton Hotel Los Angeles Downtown offers 434 accommodations with iPod docking stations and laptop-compatible safes. Pillowtop beds feature down comforters and premium bedding. 42-inch LCD televisions come with premium satellite channels. Refrigerators and coffee/tea makers are provided. Rooms have partially open bathrooms. Bathrooms include complimentary toiletries and hair dryers. This Los Angeles hotel provides wireless Internet access (speed: 100+ Mbps (good for 1–2 people or up to 6 devices)) for a surcharge. Business-friendly amenities include desks and complimentary weekday newspapers, as well as phones; free local calls are provided (restrictions may apply). Additionally, rooms include safes and irons/ironing boards. Housekeeping is provided daily.

  • Bathrooms are partially open
  • Pillowtop beds
  • IPod dock
  • HD television
  • Satellite channels
  • Premium channels
  • Refrigerator
  • Coffee maker
  • Luxury bedding
  • Down blanket
  • Rollaway beds (surcharge)
  • Housekeeping (daily)
  • Weekday newspapers (free)
  • Local calls (free)
  • Hair dryer
  • Laptop safe
  • Toiletries (free)
  • Telephone
  • Iron and ironing board
  • Desk
  • Blackout drapes
  • Climate control (air conditioning)
  • Connecting rooms available

Food & Drink

For a fee, guests can enjoy cooked-to-order breakfast daily from 6:00 AM to 11:00 AM.

Justice Urban Tavern - This restaurant serves breakfast, lunch, and dinner. Guests can enjoy drinks at the bar.

Hotel Policies

Check-in

  • Check-in time starts at 4:00 PM
  • Minimum check-in age is: 18
  • Check-in time ends at 1:00 AM

Special check-in instructions:

An adult age 18 or older must assume all liability for the booking. If you are planning to arrive after midnight please contact the property in advance using the information on the booking confirmation. Front desk staff will greet guests on arrival.

Guests arriving after midnight must make advance arrangements by contacting the property using the information on the booking confirmation. Front desk staff will greet guests on arrival. An adult age 18 or older must assume all liability for the booking.

Check-out

  • Check-out by 11 AM

Payment types

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are available for USD 25.0 per day.
  • Cribs (infant beds) are not available.

Pet Policy

  • No pets allowed, but service animals are welcome

Policies

Charges for extra guests may apply and vary according to property policy.

A credit card for incidental charges and government-issued photo identification may be required upon check-in.

Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.

This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession. The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation. This property accepts Visa, Mastercard, American Express, Discover, Diners Club, debit cards, and cash.

For guests' safety, the property includes a smoke detector and window guards in each accommodation. Cashless payment methods are available for all transactions. Contactless check-in and contactless check-out are available. This property affirms that it follows the cleaning and disinfection practices of CleanStay (Hilton).

  • No cribs (infant beds) available
  • Parking height restrictions apply
  • Service animals are allowed
  • Service animals are exempt from fees/restrictions
  • Debit cards
  • Staffed front desk
  • Smoke detector
  • LGBTQIA friendly
  • Property is cleaned with disinfectant
  • Protective clothing is not available to guests
  • Guests are provided with free hand sanitizer
  • Contactless check-in is available
  • Property follows a brand or regulatory agency's sanitization guidelines CleanStay (Hilton)
  • Property confirms they are implementing enhanced cleaning measures
  • Bed sheets and towels are washed at a temperature of at least 60°C/140°F
  • Commonly-touched surfaces are cleaned with disinfectant
  • Property confirms they are implementing guest safety measures
  • Contactless check-out is available
  • Property does not follow sanitization practices of any association
  • Cashless transactions are available
  • Contactless food service / room service is not available
  • Reservation is not required for facilities onsite
  • Mobile key entry is not available
  • Food service has been amended for enhanced safety
  • Property does not offer onsite COVID-19 testing
  • Property does not require health documentation at check-in

Fees

Guests will be asked to pay the following charges at the property:

  • A damage deposit of USD 75 will be collected before check-in.

We've listed all charges provided to us by the property.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for cooked-to-order breakfast: approximately USD 12–24 per person
  • Fee for in-room wireless internet: USD 4.95 per day (rates may vary)
  • Fee for wireless internet in public areas: USD 4.95 per day (rates may vary)
  • Self parking fee: USD 48 per day (in/out privileges)
  • Valet parking fee: USD 54 per night (in/out privileges)
  • Early check-in is available for a fee (subject to availability)
  • Late check-out is available for a fee (subject to availability)
  • Rollaway bed fee: USD 25.0 per day

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

Hotel Names

  • DoubleTree Hilton Hotel Los Angeles Downtown
  • DoubleTree Hilton Los Angeles Downtown
  • DoubleTree Los Angeles Downtown
  • DoubleTree Los Angeles Downtown Hotel
  • Hilton DoubleTree Los Angeles Downtown
  • Hilton Hotel Los Angeles Downtown
  • Hilton Los Angeles Downtown
  • Hilton Los Angeles Downtown Hotel
  • Hotel Hilton Los Angeles Downtown
  • Los Angeles Downtown Hilton
  • DoubleTree by Hilton Hotel Los Angeles Downtown Hotel
  • DoubleTree by Hilton Hotel Los Angeles Downtown Los Angeles

You should know

  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.
  • This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).
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*Price based on the lowest price found within past 24 hours and based upon one night stay for two adults over the next thirty days. Prices and availability subject to change. Additional terms may apply.