"Great place except we could not cool the suite room down to where we wanted it. Maintenance brought a fan. Other than that, it was a great experienc ... " More
In suburbs
At this Westlake Village hotel, you'll be within half a mile (1 km) of Westlake Village Golf Course and 3 miles (5 km) of Gardens of The World. Also, Civic Arts Plaza is within 3 miles (5 km) and Sherwood Country Club is within 6 miles (10 km).
Business services
This hotel features 2 spa tubs, an outdoor pool, and a restaurant. Traveling on business? Take advantage of the 24-hour business center, free WiFi in public areas, and valet parking. Enjoy the 24-hour fitness center and perks like free self parking.
Free Internet, iPod docks
Boasting comforts like premium bedding and down comforters, the 262 guestrooms offer free WiFi and free wired Internet, as well as flat-screen TVs with satellite channels. IPod docks, refrigerators, and room service are also available.
29 Aug. 2020 by DBarnett - Director of Sales and Marketing
Dear Ms. Fern, I am so sorry to hear of the challenges you experienced during your stay with us. During the dog days of summer, we do our best to keep each unit performing at its best, so please accept our apologies for providing you the exceptional stay we promise all of our guests. I do hope you will give us another try the next time your travels bring you to our beautiful village.
29 Jul. 2020 by DBarnett - Director of Sales and Marketing
Dear Adri, Thank you for taking a moment to share your positive experience at Hyatt Westlake. Having completely renovated our lobby and guest rooms in 2020, we invested over $45,000 per room, which is quite a lot. The big hit in all of this is of course our massive 65" HDTVs in every guestroom. They are spoiling people for their home TVs.
24 Feb. 2020 by DBarnett - Director of Sales and Marketing
Thank you for the perfect score! Please visit us again soon.
26 Aug. 2019 by DBarnett - Director of Sales and Marketing
Thank you for the perfect score!
22 Jul. 2019 by DBarnett - Director of Sales and Marketing
We're sorry to hear your experience with the front desk left you feeling less than welcome. We strive to provide warm and welcoming service, so your comments will be shared with our department heads for training and improvement purposes. We do hope you'll consider another stay with us.
19 Mar. 2019 by Stephanie
Thank you for the great feedback!
9 Jul. 2019 by DBarnett - Director of Sales and Marketing
Thank you for the perfect score!
9 Dec. 2018 by Stephanie B.
Thank you for the great review!
9 Jul. 2019 by DBarnett - Director of Sales and Marketing
Thank you for your feedback, Maggie. We're glad you enjoyed your stay and look forward to welcoming you back sometime soon!
9 Jul. 2019 by DBarnett - Director of Sales and Marketing
Thank you for your feedback. We're glad you enjoyed the "affluent but casual" vibe that is Westlake Village. Please visit us again this fall when we will have a brand new lobby, guestrooms, and other public areas to showcase.
As a guest of Hyatt Regency Westlake, you'll find 2 spa tubs, an outdoor pool, a sauna, and a 24-hour fitness center. There's a restaurant on site, as well as a coffee shop/café and a snack bar/deli. You can enjoy a drink at the bar/lounge. A computer station is on site and WiFi is free in public spaces. You'll find a 24-hour business center on site. A terrace, multilingual staff, and a garden are also featured at the business-friendly Hyatt Regency Westlake. Free self parking is available. Smoking is allowed in designated areas at this 3.5-star Westlake Village hotel.
Available in all rooms: Free WiFi , Free wired Internet
Available in some public areas: Free WiFi
Free self parking , Valet parking (surcharge)
Hyatt Regency Westlake offers 262 accommodations with iPod docking stations and safes. Beds feature down comforters and premium bedding. 47-inch flat-screen televisions come with premium satellite channels. Refrigerators and coffee/tea makers are provided. Bathrooms include shower/tub combinations, designer toiletries, and hair dryers. Guests can surf the web using the complimentary wired and wireless Internet access. Business-friendly amenities include desks and complimentary newspapers, as well as phones; free local calls are provided (restrictions may apply). Additionally, rooms include irons/ironing boards and blackout drapes/curtains. Microwaves, in-room massages, and hypo-allergenic bedding can be requested. A nightly turndown service is provided and housekeeping is offered daily.
For a fee, guests can enjoy continental breakfast daily from 6:30 AM to 11:00 AM.
Harvest Kitchen and Bar - Overlooking the pool and garden, this restaurant specializes in American cuisine and serves breakfast, brunch, lunch, and dinner. Guests can order drinks at the bar and enjoy alfresco dining (weather permitting). A children's menu is available. Happy hour is offered.
Late night fare is available from room service (during limited hours).
Special check-in instructions:
Guests will receive an email 7 days before arrival with check-in instructions and smart lock details. Front desk staff will greet guests on arrival. An adult age 18 or older must assume all liability for the booking. It is Hyatt's practice to enter any occupied guestroom at a minimum of once within a 24-hour period, even if a guest has requested privacy. Appropriate efforts are made to provide advance notice to the registered guest before entering an occupied guestroom.
Guests will receive an email 7 days before arrival with check-in information and smart lock details. Front desk staff will greet guests on arrival. An adult age 18 or older must assume all liability for the booking. It is Hyatt's practice to enter any occupied guestroom at a minimum of once within a 24-hour period, even if a guest has requested privacy. Appropriate efforts are made to provide advance notice to the registered guest before entering an occupied guestroom.
It is Hyatt’s practice to enter any occupied guestroom at a minimum of once within a 24-hour period, even if a guest has requested privacy. Appropriate efforts are made to provide advance notice to the registered guest before entering an occupied guestroom.
Charges for extra guests may apply and vary according to property policy.
A cash deposit, credit card, or debit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
This property accepts credit cards. Cash is not accepted. For guests' safety, the property includes a carbon monoxide detector, a fire extinguisher, a smoke detector, a security system, a first aid kit, and window guards in each accommodation. This property advises that enhanced cleaning and guest safety measures are currently in place. Disinfectant is used to clean the property; commonly-touched surfaces are cleaned with disinfectant between stays; bed sheets and towels are laundered at a temperature of at least 60°C/140°F. Personal protective equipment, including masks and gloves, will be available to guests. Social distancing measures are in place; staff at the property wear personal protective equipment; a shield is in place between staff and guests in main contact areas; periodic temperature checks are conducted on staff; temperature checks are available to guests; guests are provided with hand sanitizer; cashless payment methods are available for all transactions; contactless room service is available; guests can access their rooms with a mobile device; masks are required in public areas; reservations are required for some onsite facilities. Contactless check-in and contactless check-out are available. Enhanced food service safety measures are in place. Individually-wrapped food options are available for breakfast. Each guestroom is kept vacant for a minimum of 24 hours between bookings. The property affirms that it follows sanitization practices of GBAC STAR (Hyatt) guidelines. The property affirms that it adheres to the SafeStay (AHLA - USA) sanitization guidelines.
The fees and deposits listed below will be charged at the time of service, check-in, or check-out.
This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.
This property is affiliated with the International Gay & Lesbian Travel Association (IGLTA) and welcomes lesbian, gay, bisexual, transgender, queer, intersex, and asexual (LGBTQ) guests.