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Sheraton Universal Hotel

4.0 star property
4-star hotel near Universal Studios Hollywood

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Photo gallery for Sheraton Universal Hotel

Meeting facility
Outdoor pool, open 8:00 AM to 10:00 PM, pool umbrellas, sun loungers
Premium Room, 2 Queen Beds, Non Smoking, Lanai
Meeting facility
Pool views, open select days

Reviews

8.6 out of 10
Excellent

Popular amenities

  • 24/7 front desk
  • Housekeeping

Explore the area

Map
333 Universal Hollywood Drive, Universal City, CA, 91608
  • Universal Studios Hollywood
    ‪7 min walk‬
  • Warner Brothers Studio
    ‪4 min drive‬
  • Hollywood Bowl
    ‪4 min drive‬
  • Burbank, CA (BUR-Hollywood Burbank)
    ‪10 min drive‬

Room options

View all photos for Traditional Room, 1 King Bed, Non Smoking (Mobility/Hearing Accessible, Tub)

1 bedroom, premium bedding, down comforters, in-room safe

Traditional Room, 1 King Bed, Non Smoking (Mobility/Hearing Accessible, Tub)

8.8 out of 10
Excellent
(8 reviews)
  • 30 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Suite, 1 King Bed with Sofa bed

Suite, 1 King Bed with Sofa bed | Living room

Suite, 1 King Bed with Sofa bed

10.0 out of 10
Exceptional
(2 reviews)
  • 43 sq m
  • Sleeps 4
  • 1 King Bed and 1 Double Sofa Bed

View all photos for Traditional Room, 2 Double Beds, Non Smoking (Mobility/Hearing Access, Roll-in Shwr)

1 bedroom, premium bedding, down comforters, in-room safe

Traditional Room, 2 Double Beds, Non Smoking (Mobility/Hearing Access, Roll-in Shwr)

8.6 out of 10
Excellent
(4 reviews)
  • Sleeps 4
  • 2 Double Beds

View all photos for Traditional Room, 2 Queen Beds, Non Smoking

1 bedroom, premium bedding, down comforters, in-room safe

Traditional Room, 2 Queen Beds, Non Smoking

8.8 out of 10
Excellent
(195 reviews)
  • 30 sq m
  • Sleeps 4
  • 2 Queen Beds

View all photos for Family Room, 1 King Bed

1 bedroom, premium bedding, down comforters, in-room safe

Family Room, 1 King Bed

8.8 out of 10
Excellent
(96 reviews)
  • Sleeps 3
  • 1 King Bed

View all photos for Traditional Room, 2 Double Beds, Non Smoking

1 bedroom, premium bedding, down comforters, in-room safe

Traditional Room, 2 Double Beds, Non Smoking

8.4 out of 10
Very good
(205 reviews)
  • 30 sq m
  • Sleeps 4
  • 2 Double Beds

View all photos for Traditional Room, 1 King Bed, Non Smoking

1 bedroom, premium bedding, down comforters, in-room safe

Traditional Room, 1 King Bed, Non Smoking

9.2 out of 10
Wonderful
(335 reviews)
  • 30 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Traditional Room, 1 King Bed, Non Smoking (Mobility/Hearing Access, Roll-in Shwr)

1 bedroom, premium bedding, down comforters, in-room safe

Traditional Room, 1 King Bed, Non Smoking (Mobility/Hearing Access, Roll-in Shwr)

  • Sleeps 2
  • 1 King Bed

View all photos for Junior Suite, 1 King Bed

Junior Suite, 1 King Bed

Junior Suite, 1 King Bed

9.0 out of 10
Wonderful
(8 reviews)
  • 49 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Premium Room, 2 Queen Beds, Non Smoking, Lanai

Premium Room, 2 Queen Beds, Non Smoking, Lanai

Premium Room, 2 Queen Beds, Non Smoking, Lanai

8.4 out of 10
Very good
(149 reviews)
  • 33 sq m
  • Sleeps 4
  • 2 Queen Beds

View all photos for Suite, 1 King Bed with Sofa bed, Non Smoking

Suite, 1 King Bed with Sofa bed, Non Smoking

Suite, 1 King Bed with Sofa bed, Non Smoking

8.6 out of 10
Excellent
(8 reviews)
  • 56 sq m
  • Sleeps 4
  • 1 King Bed and 1 Double Sofa Bed

View all photos for Suite, 2 Double Beds

1 bedroom, premium bedding, down comforters, in-room safe

Suite, 2 Double Beds

9.2 out of 10
Wonderful
(15 reviews)
  • 56 sq m
  • Sleeps 6
  • 2 Double Beds

View all photos for Executive Room, 1 King Bed

1 bedroom, premium bedding, down comforters, in-room safe

Executive Room, 1 King Bed

8.6 out of 10
Excellent
(16 reviews)
  • 30 sq m
  • Sleeps 2
  • 1 King Bed

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About the area

Universal City

Near the airport.A stay at this hotel places you within half a mile (1 km) of Universal Studios Hollywood and 3 miles (5 km) of Warner Brothers Studio. Also, Hollywood Bowl is within 3 miles (5 km) and Capitol Records Tower is within 6 miles (10 km).

What's nearby

  • Universal Studios Hollywood - 7 min walk - 0.6 km
  • Warner Brothers Studio - 4 min drive - 4.5 km
  • Hollywood Bowl - 4 min drive - 4.8 km
  • Hollywood Walk of Fame - 6 min drive - 6.3 km
  • Hollywood Sign - 20 min drive - 7.8 km

Getting around

  • Universal City Station - 8 min walk
  • Downtown Burbank Station - 10 min drive
  • Hollywood Burbank Airport (BUR) - 24 min drive

Restaurants

  • ‪The Wizarding World of Harry Potter - ‬18 min walk
  • ‪In-N-Out Burger - ‬15 min walk
  • ‪Starbucks - ‬9 min walk
  • ‪Krusty Burger - ‬7 min walk
  • ‪Antojitos Authentic Mexican Grill - ‬9 min walk

About this property

Sheraton Universal Hotel

4-star hotel near Universal Studios Hollywood
Sheraton Universal Hotel offers its guests an outdoor pool, a hot tub, and a fitness center. Along with a restaurant, there's a snack bar/deli on site. You can enjoy a drink at the bar/lounge. WiFi is free in public spaces.

A business center and 17 meeting rooms are available. Event space at this hotel measures 32774 square feet (3045 square meters) and includes conference space. A terrace, a vending machine, and multilingual staff are also featured at the business-friendly Sheraton Universal Hotel. For a fee, parking is available.

This 4-star Universal City hotel is smoke free.

  • 461 guestrooms or units
  • 20 levels
  • 32774 sq ft of conference space
  • 3045 sq m of conference space
  • Deli
  • Poolside lounge chairs
  • Umbrellas for the pool
  • Charging station for electric cars
  • Business facilities
  • Conference space
  • Breakfast available (surcharge)
  • Dry cleaning
  • Self-service laundry
  • Front desk (24 hours)
  • Staff is multilingual
  • Storage area for luggage
  • Front-desk safe
  • Tour and ticket information
  • Concierge
  • Wedding services available
  • Terrace
  • Garden
  • Gift shop
  • Newspapers in lobby (free)
  • Television in lobby
  • ATM
  • Bellhop
  • Elevator
  • No smoking on site
  • Water dispenser
  • Bar or lounge
  • Dining venue
Sheraton Universal Hotel offers 461 air-conditioned accommodations with safes and coffee/tea makers. Beds feature down comforters and premium bedding. 43-inch LCD televisions come with premium cable channels. Bathrooms include designer toiletries, complimentary toiletries, and hair dryers.

This Universal City hotel provides complimentary wireless Internet access. Business-friendly amenities include desks, desk chairs, and phones. Hypo-allergenic bedding and change of bedsheets can be requested. Housekeeping is provided daily.

Languages

Arabic, Chinese (Mandarin), English, French, Korean, Russian, Spanish

Similar properties

Lobby

Hilton Los Angeles/Universal City

  • Pool
  • Pet-friendly
  • Restaurant
  • Air conditioning
4.4 out of 5, Excellent, 2,500 reviews
The price is CA $232
CA $285 total
includes taxes & fees
Jun 29 - Jun 30
Hilton Los Angeles/Universal City

Property amenities

Family friendly

  • In-room crib
  • Laundry facilities
  • Mini-fridge
  • Outdoor pool
  • Snack bar/deli

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • Electric car charging station on site
  • Secured, covered self parking on site (USD 47 per night)
  • Secured valet parking on site (USD 55 per night; includes in/out privileges)
  • Wheelchair-accessible parking and van parking available

Food and drink

  • Daily full breakfast available 7:00 AM to 11:30 AM for a fee: USD 21 to 34 per person
  • A bar/lounge
  • A restaurant
  • Snack bar/deli

Things to do

  • Gym
  • Hot tub
  • Outdoor pool
  • TV in common areas

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Assistive listening devices
  • Elevator
  • Grab bar near toilet
  • Height-adjustable showerhead
  • Lever door handles
  • Low-height door lock
  • Low-height view port in door
  • Thin carpet in room
  • Tile flooring in room
  • Valet for wheelchair-equipped vehicles
  • Visual fire alarm
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible business center
  • Wheelchair-accessible gym
  • Wheelchair-accessible lounge
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible path to elevator
  • Wheelchair-accessible pool
  • Wheelchair-accessible public washroom
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible restaurant
  • Wheelchair-accessible van parking

Room amenities

Entertainment

  • 43-inch LCD TV with premium cable channels

Bedroom

  • Down comforter
  • Free crib
  • Hypo-allergenic bedding
  • Premium bedding

Bathroom

  • Designer toiletries
  • Hair dryer
  • Private bathroom
  • Shampoo
  • Soap
  • Toilet paper
  • Towels provided

Food and drink

  • Coffee/tea maker
  • Limited room service
  • Mini-fridge

More

  • Air conditioning
  • Connecting rooms available
  • Desk
  • Desk chair
  • Eco-friendly toiletries
  • Energy-saving switches in guestrooms
  • Heating
  • Iron/ironing board
  • Laptop workspace
  • LED lighting
  • Phone
  • Recycling
  • Safe
  • Water-efficient showers

Policies

Check-in

Check-in start time: 4:00 PM; Check-in end time: midnight

Check-out

Check-out before 11:00 AM

Special check-in instructions

An adult age 18 or older must assume all liability for the booking
Front desk staff will greet guests on arrival at the property
This property doesn't offer after-hours check-in

Access methods

Staffed front desk

Pets

  • Pets: USD 125 per accommodation, per stay
  • Maximum 1 (weight limit: 40 lbs per pet)
  • Restrictions apply
  • For more information, you can reach out to the property at the number on the booking confirmation
  • Service animals are exempt from fees

Children and extra beds

  • Children are welcome.
  • Kids stay free! Children 17 years old and younger stay free when using existing bedding.
  • Rollaway/extra beds are available for USD 30.0 per stay.
  • Free cribs (infant beds)!

Property payment types

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for full breakfast: approximately USD 21 to 34 per person
  • Covered self parking fee: USD 47 per night (in/out privileges)
  • Secured valet parking fee: USD 55 per night (in/out privileges)
  • Pet fee: USD 125 per accommodation, per stay
  • Service animals are exempt from fees
  • Rollaway bed fee: USD 30.0 per stay

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
Safety features at this property include a smoke detector
This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children; if you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room
This property affirms that it follows the cleaning and disinfection practices of Commitment to Clean (Marriott)
Charges for extra guests may apply and vary according to property policy.
A cash deposit, credit card, or debit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
    This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession. This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children. If you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room. This property accepts Visa, Mastercard, American Express, Discover, Diners Club, JCB International, and Union Pay. Cash is not accepted. For guests' safety, the property includes a smoke detector in each accommodation. This property affirms that it follows the cleaning and disinfection practices of Commitment to Clean (Marriott).

We should mention

  • Pool access available from 8:00 AM to 10:00 PM.
  • Children 17 years old and younger stay free in the same room as the parent or guardian when using existing bedding.
  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.
  • To make arrangements to bring your pet, contact the property directly at the number on your booking confirmation (please see the Fees section for related charges).
  • This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).

Property is also known as

Hotel Sheraton Universal
Hotel Universal
Sheraton Hotel Universal
Sheraton Universal
Sheraton Universal Hotel
Universal Hotel
Universal Sheraton
Universal Sheraton Hotel
Sheraton Universal Hotel Hotel
Sheraton Universal Hotel Universal City
Sheraton Universal Hotel Hotel Universal City

Sheraton Universal Hotel Reviews

Reviews

8.6

Excellent

Rating 10 - Excellent. 2386 out of 3864 reviews
Rating 8 - Good. 761 out of 3864 reviews
Rating 6 - Okay. 368 out of 3864 reviews
Rating 4 - Poor. 183 out of 3864 reviews
Rating 2 - Terrible. 166 out of 3864 reviews

9.0/10

Cleanliness

9.0/10

Staff & service

8.6/10

Amenities

8.6/10

Property conditions & facilities

8.6/10

Eco-friendliness

Reviews

10/10 Excellent

Thomasina

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I like that it is very close to Universal Studios and was very happy to learn that a shuttle is available to take me to the park!! And, I get to earn Marriott Bonvoy points! Sheraton Universal for the win!!
Stayed 1 night in Apr 2025

10/10 Excellent

Melissa

Stayed 1 night in Mar 2025

10/10 Excellent

LEONARD

Travelled with partner
Liked: Amenities
Very close to park plus has a shuttle service to park as well. Room was very nice and employees friendly and helpful.
Stayed 1 night in Mar 2025

8/10 Good

Roxanne

Travelled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Room service only changed the sheets, didn’t wipe down services.
Stayed 3 nights in Mar 2025

10/10 Excellent

Donald

Stayed 2 nights in Mar 2025

10/10 Excellent

Patricia

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Mar 2025

8/10 Good

Charmaine, reseda

Liked: Cleanliness, staff & service
Overall good. But the tv remote was not working and it was an inconvenience.
Stayed 1 night in Mar 2025

10/10 Excellent

Cesar

Liked: Cleanliness, staff & service, property conditions & facilities
Jerry was the first person to greet us in reception. He was welcoming and
Stayed 1 night in Mar 2025

8/10 Good

Piyu

Stayed 1 night in Mar 2025

8/10 Good

John

Travelled with family
Liked: Cleanliness, staff & service, room comfort
Stayed 2 nights in Mar 2025

10/10 Excellent

Catherine

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We arrived at 10:30 am for a conference and they had our room ready. Amazing the whole stay was lovely. Staff go out of their way to help and a shout out to Daisaku at the consierge desk and Ryan the bellman. Couldn’t say more about the amazing service.
Stayed 1 night in Mar 2025

10/10 Excellent

Michelle

Travelled with family, Travelled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The man who checked us in was efficient and kind. He was very accomdating and made sure to give us all ghe details we needed to get around.
Stayed 1 night in Mar 2025

10/10 Excellent

Luis

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Dec 2024

10/10 Excellent

salbi

Stayed 2 nights in Mar 2025

10/10 Excellent

Roxanne

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Mar 2025

10/10 Excellent

Robert

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Mar 2025

8/10 Good

Han-Hsi Hance

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Mar 2025

10/10 Excellent

Susan

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Beautiful hotel. I would stay here again. loved the shuttle to and from Universal Studios. Made the trip very convenient.
Stayed 2 nights in Jan 2025

8/10 Good

Joy

Stayed 3 nights in Mar 2025

8/10 Good

Dario

Stayed 2 nights in Mar 2025

10/10 Excellent

Israel, Venus

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Everything was great the only issue was some noise coming from the pipes or ac it was hard to tell. You could only hear it from the bathroom
Stayed 4 nights in Mar 2025

2/10 Terrible

Bruce

Travelled with family
Disliked: Cleanliness, staff & service, property conditions & facilities
This hotel lie on there ads, you ask and book for 2 queen size and have 2 very small bed for 1 person make it impossible to sleep 3 people. Last time for sure in this one
Stayed 1 night in Mar 2025

10/10 Excellent

Vanessa

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This was a great property for my family of four. Close to Universal Studios, with a shuttle. Food was great, service was great and loved that they had different dining options. I would stay here again.
Stayed 3 nights in Mar 2025

8/10 Good

Kristie

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

World-class service and lovely stay!

We had the family suite with the king bed and the sofa bed,and my teenage daughter and I had plenty of room. The room is a little smaller than a standard hotel room, but we were comfy! It does have a mini fridge and lots of storage which was great because we had to bring our own food due to allergies. There is a round table, but no "work" space, so it was not the best working from the room for the week. We had a view of the hillside overlooking the 101 freeway and the view was AMAZING! We could hear the freeway, but it was just a quiet hum of white noise in the background. Everyone was so helpful and kind and made you feel like you actually were important, not just your money! Would 100% stay again if we are in the area!!
Stayed 3 nights in Mar 2025

8/10 Good

Yingmei

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Mar 2025