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Sheraton Universal Hotel

4.0 star property
4-star hotel near Universal Studios Hollywood

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Photo gallery for Sheraton Universal Hotel

43-inch LCD TV with cable channels, TV
Property amenity
Lobby sitting area
Premium Room, 2 Queen Beds, Non Smoking, Lanai
Pool views, open select days

Reviews

8.6 out of 10
Excellent

Popular amenities

  • Housekeeping

Explore the area

View in a map
333 Universal Hollywood Drive, Universal City, CA, 91608
  • Place, Universal Studios Hollywood
    ‪7 min walk‬
  • Place, The Wizarding World of Harry Potter™
    ‪7 min walk‬
  • Place, Universal CityWalk
    ‪10 min walk‬
  • Airport, Burbank, CA (BUR-Hollywood Burbank)
    ‪11 min drive‬

Room options

View all photos for Executive Room, 1 King Bed

Premium bedding, down comforters, in-room safe, desk

Executive Room, 1 King Bed

8.6 out of 10
Excellent
(16 reviews)
  • 30 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Traditional Room, 1 King Bed, Non Smoking

Premium bedding, down comforters, in-room safe, desk

Traditional Room, 1 King Bed, Non Smoking

9.2 out of 10
Wonderful
(360 reviews)
  • 30 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Traditional Room, 2 Double Beds, Non Smoking

Premium bedding, down comforters, in-room safe, desk

Traditional Room, 2 Double Beds, Non Smoking

8.4 out of 10
Very good
(218 reviews)
  • 30 sq m
  • Sleeps 4
  • 2 Double Beds

View all photos for Traditional Room, 2 Queen Beds, Non Smoking

Premium bedding, down comforters, in-room safe, desk

Traditional Room, 2 Queen Beds, Non Smoking

8.8 out of 10
Excellent
(218 reviews)
  • 30 sq m
  • Sleeps 4
  • 2 Queen Beds

View all photos for Suite, 2 Double Beds

Premium bedding, down comforters, in-room safe, desk

Suite, 2 Double Beds

9.2 out of 10
Wonderful
(16 reviews)
  • 56 sq m
  • Sleeps 6
  • 2 Double Beds

View all photos for Suite, 1 King Bed with Sofa bed, Non Smoking

Suite, 1 King Bed with Sofa bed, Non Smoking

Suite, 1 King Bed with Sofa bed, Non Smoking

8.8 out of 10
Excellent
(9 reviews)
  • 56 sq m
  • Sleeps 4
  • 1 King Bed and 1 Double Sofa Bed

View all photos for Premium Room, 2 Queen Beds, Non Smoking, Lanai

Premium Room, 2 Queen Beds, Non Smoking, Lanai

Premium Room, 2 Queen Beds, Non Smoking, Lanai

8.4 out of 10
Very good
(160 reviews)
  • 33 sq m
  • Sleeps 4
  • 2 Queen Beds

View all photos for Junior Suite, 1 King Bed

Junior Suite, 1 King Bed

Junior Suite, 1 King Bed

9.0 out of 10
Wonderful
(8 reviews)
  • 49 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Suite, 1 King Bed with Sofa bed

Suite, 1 King Bed with Sofa bed | Living room

Suite, 1 King Bed with Sofa bed

10.0 out of 10
Exceptional
(2 reviews)
  • 43 sq m
  • Sleeps 4
  • 1 King Bed and 1 Double Sofa Bed

View all photos for Traditional Room, 1 King Bed, Non Smoking (Mobility/Hearing Accessible, Tub)

Premium bedding, down comforters, in-room safe, desk

Traditional Room, 1 King Bed, Non Smoking (Mobility/Hearing Accessible, Tub)

8.8 out of 10
Excellent
(8 reviews)
  • 30 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Family Room, 1 King Bed, Non Smoking

Premium bedding, down comforters, in-room safe, desk

Family Room, 1 King Bed, Non Smoking

8.8 out of 10
Excellent
(111 reviews)
  • Sleeps 3
  • 1 King Bed

View all photos for Traditional Room, 2 Double Beds, Non Smoking (Mobility/Hearing Access, Roll-in Shwr)

Premium bedding, down comforters, in-room safe, desk

Traditional Room, 2 Double Beds, Non Smoking (Mobility/Hearing Access, Roll-in Shwr)

8.6 out of 10
Excellent
(4 reviews)
  • Sleeps 4
  • 2 Double Beds

View all photos for Traditional Room, 1 King Bed, Non Smoking (Mobility/Hearing Access, Roll-in Shwr)

Premium bedding, down comforters, in-room safe, desk

Traditional Room, 1 King Bed, Non Smoking (Mobility/Hearing Access, Roll-in Shwr)

  • Sleeps 2
  • 1 King Bed

View all photos for Family Room, 1 King Bed, Non Smoking (Hearing Accessible)

Premium bedding, down comforters, in-room safe, desk

Family Room, 1 King Bed, Non Smoking (Hearing Accessible)

  • Sleeps 3
  • 1 King Bed

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About the area

Universal City

Near the airport.A stay at this hotel places you within half a mile (1 km) of Universal Studios Hollywood and 3 miles (5 km) of Warner Brothers Studio. Also, Hollywood Bowl is within 3 miles (5 km) and Capitol Records Tower is within 6 miles (10 km).

What's nearby

  • Universal Studios Hollywood - 7 min walk - 0.6 km
  • The Wizarding World of Harry Potter™ - 7 min walk - 0.6 km
  • Universal CityWalk - 10 min walk - 0.9 km
  • Warner Brothers Studio - 4 min drive - 4.5 km
  • Runyon Canyon Park - 4 min drive - 3.0 km

Getting around

  • Universal City Station - 8 min walk
  • Downtown Burbank Station - 10 min drive
  • Hollywood Burbank Airport (BUR) - 24 min drive

Restaurants

  • ‪In-N-Out Burger - ‬15 min walk
  • ‪Isla Nu-Bar - ‬15 min walk
  • ‪Sheraton Universal Hotel - Lobby Bar - ‬1 min walk
  • ‪Jurassic Cafe - ‬16 min walk
  • ‪Minion Café - ‬10 min walk

About this property

Sheraton Universal Hotel

4-star hotel near Universal Studios Hollywood
Sheraton Universal Hotel offers its guests an outdoor pool, a hot tub, and a fitness center. Along with a restaurant, there's a snack bar/deli on site. You can enjoy a drink at the bar/lounge. WiFi is free in public spaces.

A business center and 17 meeting rooms are available. Event space at this hotel measures 32774 square feet (3045 square meters) and includes conference space. A terrace, a vending machine, and multilingual staff are also featured at the business-friendly Sheraton Universal Hotel. For a fee, parking is available.

This 4-star Universal City hotel is smoke free.

  • 461 guestrooms or units
  • 20 levels
  • 32774 sq ft of conference space
  • 3045 sq m of conference space
  • Deli
  • Poolside lounge chairs
  • Umbrellas for the pool
  • Charging station for electric cars
  • Business facilities
  • Conference space
  • Breakfast available (surcharge)
  • Dry cleaning
  • Self-service laundry
  • Front desk (24 hours)
  • Staff is multilingual
  • Storage area for luggage
  • Front-desk safe
  • Tour and ticket information
  • Concierge
  • Wedding services available
  • Terrace
  • Garden
  • Gift shop
  • Newspapers in lobby (free)
  • Television in lobby
  • ATM
  • Bellhop
  • Elevator
  • No smoking on site
  • Water dispenser
  • Bar or lounge
  • Dining venue
Sheraton Universal Hotel offers 461 air-conditioned accommodations with safes and coffee/tea makers. Beds feature down comforters and premium bedding. 43-inch LCD televisions come with premium cable channels. Bathrooms include designer toiletries, complimentary toiletries, and hair dryers.

This Universal City hotel provides complimentary wireless Internet access. Business-friendly amenities include desks, desk chairs, and phones. Hypo-allergenic bedding and change of bedsheets can be requested. Housekeeping is provided daily.

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Property amenities

Family friendly

  • In-room crib
  • Laundry facilities
  • Mini-fridge
  • Outdoor pool
  • Snack bar/deli

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • Electric car charging station on site
  • Secured, covered self parking on site (USD 49 per night)
  • Secured valet parking on site (USD 57 per night; includes in/out privileges)
  • Wheelchair-accessible parking and van parking available

Food and drink

  • Daily full breakfast available 7:00 AM to 11:30 AM for a fee: USD 21 to 34 per person
  • A bar/lounge
  • A restaurant
  • Snack bar/deli

Things to do

  • Gym
  • Hot tub
  • Outdoor pool
  • TV in common areas

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Assistive listening devices
  • Elevator
  • Grab bar near toilet
  • Height-adjustable showerhead
  • Lever door handles
  • Low-height door lock
  • Low-height view port in door
  • Thin carpet in room
  • Tile flooring in room
  • Valet for wheelchair-equipped vehicles
  • Visual fire alarm
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible business center
  • Wheelchair-accessible gym
  • Wheelchair-accessible lounge
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible path to elevator
  • Wheelchair-accessible pool
  • Wheelchair-accessible public washroom
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible restaurant
  • Wheelchair-accessible van parking

Room amenities

Entertainment

  • 43-inch LCD TV with premium cable channels

Bedroom

  • Down comforter
  • Free crib
  • Hypo-allergenic bedding
  • Premium bedding

Bathroom

  • Designer toiletries
  • Hair dryer
  • Private bathroom
  • Shampoo
  • Soap
  • Toilet paper
  • Towels provided

Food and drink

  • Coffee/tea maker
  • Limited room service
  • Mini-fridge

More

  • Air conditioning
  • Connecting rooms available
  • Desk
  • Desk chair
  • Eco-friendly toiletries
  • Energy-saving switches in guestrooms
  • Heating
  • Iron/ironing board
  • Laptop workspace
  • LED lighting
  • Phone
  • Recycling
  • Safe
  • Water-efficient showers

Policies

Check-in

Check-in start time: 4:00 PM; Check-in end time: midnight

Check-out

Check-out before 11:00 AM

Special check-in instructions

An adult age 18 or older must assume all liability for the booking
Front desk staff will greet guests on arrival at the property
This property doesn't offer after-hours check-in

Renovations and closures

The following facilities or services will be unavailable from November 14 2025 to December 1 2025 (dates subject to change):
  • Bar/Lounge(s)

Access methods

Staffed front desk

Pets

  • Pets: USD 125 per accommodation, per stay
  • Maximum 1 (weight limit: 40 lbs per pet)
  • Restrictions apply
  • For more information, you can reach out to the property at the number on the booking confirmation
  • Service animals are exempt from fees

Children and extra beds

  • Children are welcome.
  • Kids stay free! Children 17 years old and younger stay free when using existing bedding.
  • Rollaway/extra beds are available for USD 30.0 per stay.
  • Free cribs (infant beds)!

Property payment types

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for full breakfast: approximately USD 21 to 34 per person
  • Covered self parking fee: USD 49 per night (in/out privileges)
  • Secured valet parking fee: USD 57 per night (in/out privileges)
  • Pet fee: USD 125 per accommodation, per stay
  • Service animals are exempt from fees
  • Rollaway bed fee: USD 30.0 per stay

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
Safety features at this property include a smoke detector
This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children; if you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room
This property affirms that it follows the cleaning and disinfection practices of Commitment to Clean (Marriott)
Charges for extra guests may apply and vary according to property policy.
A cash deposit, credit card, or debit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
    This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession. This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children. If you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room. This property accepts Visa, Mastercard, American Express, Discover, Diners Club, JCB International, and Union Pay. Cash is not accepted. For guests' safety, the property includes a smoke detector in each accommodation. This property affirms that it follows the cleaning and disinfection practices of Commitment to Clean (Marriott).

We should mention

  • Pool access available from 8:00 AM to 10:00 PM.
  • Children 17 years old and younger stay free in the same room as the parent or guardian when using existing bedding.
  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.
  • To make arrangements to bring your pet, contact the property directly at the number on your booking confirmation (please see the Fees section for related charges).
  • This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).

Property is also known as

Hotel Sheraton Universal
Hotel Universal
Sheraton Hotel Universal
Sheraton Universal
Sheraton Universal Hotel
Universal Hotel
Universal Sheraton
Universal Sheraton Hotel
Sheraton Universal Hotel Hotel
Sheraton Universal Hotel Universal City
Sheraton Universal Hotel Hotel Universal City

Sheraton Universal Hotel Reviews

Reviews

8.6

Excellent

Rating 10 - Excellent. 2478 out of 4001 reviews
Rating 8 - Good. 763 out of 4001 reviews
Rating 6 - Okay. 390 out of 4001 reviews
Rating 4 - Poor. 199 out of 4001 reviews
Rating 2 - Terrible. 171 out of 4001 reviews

9.0/10

Cleanliness

9.0/10

Staff & service

8.6/10

Amenities

8.6/10

Property conditions & facilities

8.6/10

Eco-friendliness

Reviews

10/10 Excellent

JOSE, houston

Travelled with family and small children
Liked: Cleanliness, amenities, property conditions & facilities
Really convenient location next to Universal Studios.
Stayed 3 nights in Jul 2025

10/10 Excellent

Carlos

Travelled with family and small children
Liked: Cleanliness, amenities, property conditions & facilities
Fast and really easy check in
Stayed 3 nights in Nov 2025

10/10 Excellent

Heidi, MANZANITA

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Our room was really nice. The bathroom and shower updated and shower had great water pressure. Staff was friendly. Love the walkability of this property to the Universal Studios park!
Stayed 2 nights in Oct 2025

10/10 Excellent

Leah M.

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Perfect location to Universal Studios. Staff was great and very accommodating. We had a good experience.
Stayed 2 nights in Sep 2025

2/10 Terrible

AMR

Travelled with family
Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort

Room not clean and hotel seems old ,

Roam was not clean and they provided us initially in a low standard room Not recommended
Stayed 2 nights in Aug 2025

10/10 Excellent

Nancy

Stayed 2 nights in Aug 2025

10/10 Excellent

Mark

Liked: Cleanliness, staff & service, property conditions & facilities
Pool was nice but smaller than I expected
Stayed 3 nights in Aug 2025

10/10 Excellent

JOSE

Liked: Cleanliness, staff & service, property conditions & facilities
O
Stayed 2 nights in Aug 2025

10/10 Excellent

Pravin

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very close to the park. Shuttle bus every 15 min
Stayed 1 night in Aug 2025

10/10 Excellent

Claire

Stayed 2 nights in Aug 2025

10/10 Excellent

Juan

Stayed 2 nights in Aug 2025

10/10 Excellent

scott

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great location, 10min walk to Universal theme park or Universal City walk or you can take their shuttle that runs every 15min. Rooms were nice and clean. Front desk is very responsive and even checks in on you through text. They have a restaurant and a late night bar, but we did not eat at either.
Stayed 3 nights in Aug 2025

10/10 Excellent

Haera

Liked: Cleanliness, staff & service, property conditions & facilities
Overall it was ni e.
Stayed 1 night in Aug 2025

10/10 Excellent

BERNARDO

Travelled with family, Travelled with family and small children
Liked: Cleanliness, property conditions & facilities
Staff not very helpfull explaining the room location, nor did they do anything to make you feel at home.
Stayed 2 nights in Aug 2025

10/10 Excellent

Allison

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We had a great time and the hotel was amazing. The only thing I had issues with was that I chose the hotel because breakfast was supposed to be included. It wasn't and for just continental breakfast it was almost $60 for two of us. We ended up eating away from the hotel because of costs.
Stayed 3 nights in Aug 2025

10/10 Excellent

Geraldine

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
It was very. It was great that we had connecting rooms so there was plenty of space. Beds were very comfortable. The Food in the restaurant was excellent!
Stayed 1 night in Aug 2025

4/10 Poor

dan

Liked: Staff & service
I didn't like the $50 a night parking and I dissatisfied with the showers very weak and not very hot
Stayed 1 night in Aug 2025

10/10 Excellent

Agustin

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very nice place to stay
Stayed 1 night in Aug 2025

10/10 Excellent

Amanda

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Super Surprised Here!

I had no expectations of this place, we actually didn't come because of Universal, just had an appointment nearby and I thought my son would enjoy this place more than a roadside hotel as it has lots to do and lots within walking. Usually when something says "family friendly" I get the ick. Honestly, what a delight. We waited in line to check in and were greeted with popsicles, everything is convenient, shuttle is great, food and bar open late, the pool, friendliness, and the best pillows on the planet. I would visit here time and again.
Stayed 1 night in Aug 2025

10/10 Excellent

Alfredo

Stayed 1 night in Aug 2025

10/10 Excellent

Douglas

Stayed 1 night in Aug 2025

10/10 Excellent

Kathleen

Liked: Cleanliness, staff & service, property conditions & facilities
Wonderful Stay here!
Stayed 3 nights in Jul 2025

6/10 Okay

Kathy

Disliked: Cleanliness
Stayed 2 nights in Apr 2025

6/10 Okay

STEVEN

Liked: Cleanliness, property conditions & facilities
Stayed 4 nights in Aug 2025

10/10 Excellent

Joseph

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Property was a 11 minute walk to Universal but Hotel also had shuttle every hour not able to walk to any local eateries but city walk was a 11 minute walk with lots of restaurants ( even Buca Di Beppo )
Stayed 4 nights in Jul 2025