See all properties

Sheraton Universal Hotel

4.0 star property
4-star hotel near Universal Studios Hollywood

Choose dates to view prices

Photo gallery for Sheraton Universal Hotel

Meeting facility
Meeting facility
Front of property - evening/night
Premium Room, 2 Queen Beds, Non Smoking, Lanai
Outdoor pool, open 8:00 AM to 10:00 PM, pool umbrellas, sun loungers

Reviews

8.8 out of 10
Excellent

Popular amenities

  • 24/7 front desk
  • Housekeeping

Explore the area

Map
333 Universal Hollywood Drive, Universal City, CA, 91608
  • Universal Studios Hollywood
    ‪7 min walk‬
  • Warner Brothers Studio
    ‪4 min drive‬
  • Hollywood Bowl
    ‪4 min drive‬
  • Burbank, CA (BUR-Hollywood Burbank)
    ‪10 min drive‬

Room options

View all photos for Traditional Room, 1 King Bed, Non Smoking (Mobility/Hearing Accessible, Tub)

Premium bedding, down comforters, in-room safe, desk

Traditional Room, 1 King Bed, Non Smoking (Mobility/Hearing Accessible, Tub)

  • 30 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Suite, 1 King Bed with Sofa bed

Suite, 1 King Bed with Sofa bed

Suite, 1 King Bed with Sofa bed

  • 43 sq m
  • Sleeps 4
  • 1 King Bed and 1 Double Sofa Bed

View all photos for Traditional Room, 2 Double Beds, Non Smoking (Mobility/Hearing Access, Roll-in Shwr)

Premium bedding, down comforters, in-room safe, desk

Traditional Room, 2 Double Beds, Non Smoking (Mobility/Hearing Access, Roll-in Shwr)

  • Sleeps 4
  • 2 Double Beds

View all photos for Traditional Room, 2 Queen Beds, Non Smoking

Premium bedding, down comforters, in-room safe, desk

Traditional Room, 2 Queen Beds, Non Smoking

  • 30 sq m
  • Sleeps 4
  • 2 Queen Beds

View all photos for Family Room, 1 King Bed with Sofa bed

Premium bedding, down comforters, in-room safe, desk

Family Room, 1 King Bed with Sofa bed

  • Sleeps 3
  • 1 King Bed and 1 Double Sofa Bed

View all photos for Traditional Room, 2 Double Beds, Non Smoking

Premium bedding, down comforters, in-room safe, desk

Traditional Room, 2 Double Beds, Non Smoking

  • 30 sq m
  • Sleeps 4
  • 2 Double Beds

View all photos for Traditional Room, 1 King Bed, Non Smoking

Premium bedding, down comforters, in-room safe, desk

Traditional Room, 1 King Bed, Non Smoking

  • 30 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Traditional Room, 1 King Bed, Non Smoking (Mobility/Hearing Access, Roll-in Shwr)

Premium bedding, down comforters, in-room safe, desk

Traditional Room, 1 King Bed, Non Smoking (Mobility/Hearing Access, Roll-in Shwr)

  • Sleeps 2
  • 1 King Bed

View all photos for Junior Suite, 1 King Bed

Junior Suite, 1 King Bed

Junior Suite, 1 King Bed

  • 49 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Premium Room, 2 Queen Beds, Non Smoking, Lanai

Premium Room, 2 Queen Beds, Non Smoking, Lanai

Premium Room, 2 Queen Beds, Non Smoking, Lanai

  • 33 sq m
  • Sleeps 4
  • 2 Queen Beds

View all photos for Suite, 1 King Bed with Sofa bed, Non Smoking

Suite, 1 King Bed with Sofa bed, Non Smoking

Suite, 1 King Bed with Sofa bed, Non Smoking

  • 56 sq m
  • Sleeps 4
  • 1 King Bed and 1 Double Sofa Bed

View all photos for Suite, 2 Double Beds

Premium bedding, down comforters, in-room safe, desk

Suite, 2 Double Beds

  • 56 sq m
  • Sleeps 6
  • 2 Double Beds

View all photos for Executive Room, 1 King Bed

Executive Room, 1 King Bed

Executive Room, 1 King Bed

  • 30 sq m
  • Sleeps 2
  • 1 King Bed

You may also like

Ad
Outdoor pool, cabanas (surcharge), sun loungers

Montrose at Beverly Hills

West Hollywood
  • Pool
  • Pet-friendly
  • Restaurant
  • Air conditioning
4.6 out of 5, Wonderful, 1,003 reviews
The price is CA $390
CA $522 total
includes taxes & fees
Jul 3 - Jul 4
Montrose at Beverly Hills

About the area

Universal City

Near the airport.A stay at this hotel places you within half a mile (1 km) of Universal Studios Hollywood and 3 miles (5 km) of Warner Brothers Studio. Also, Hollywood Bowl is within 3 miles (5 km) and Capitol Records Tower is within 6 miles (10 km).

What's nearby

  • Universal Studios Hollywood - 7 min walk - 0.6 km
  • Universal CityWalk - 10 min walk - 0.9 km
  • Warner Brothers Studio - 4 min drive - 4.5 km
  • Hollywood Bowl - 4 min drive - 4.8 km
  • Hollywood Walk of Fame - 6 min drive - 6.3 km

Getting around

  • Universal City Station - 8 min walk
  • Downtown Burbank Station - 10 min drive
  • Hollywood Burbank Airport (BUR) - 24 min drive

Restaurants

  • ‪The Wizarding World of Harry Potter - ‬18 min walk
  • ‪In-N-Out Burger - ‬15 min walk
  • ‪Starbucks - ‬9 min walk
  • ‪Krusty Burger - ‬7 min walk
  • ‪Antojitos Authentic Mexican Grill - ‬9 min walk

About this property

Sheraton Universal Hotel

4-star hotel near Universal Studios Hollywood
Sheraton Universal Hotel offers its guests an outdoor pool, a hot tub, and a fitness center. Along with a restaurant, there's a snack bar/deli on site. You can enjoy a drink at the bar/lounge. WiFi is free in public spaces.

A business center and 17 meeting rooms are available. Event space at this hotel measures 32774 square feet (3045 square meters) and includes conference space. A terrace, a vending machine, and multilingual staff are also featured at the business-friendly Sheraton Universal Hotel. For a fee, parking is available.

This 4-star Universal City hotel is smoke free.

  • 461 guestrooms or units
  • 20 levels
  • 32774 sq ft of conference space
  • 3045 sq m of conference space
  • Deli
  • Poolside lounge chairs
  • Umbrellas for the pool
  • Charging station for electric cars
  • Business facilities
  • Conference space
  • Breakfast available (surcharge)
  • Dry cleaning
  • Self-service laundry
  • Front desk (24 hours)
  • Staff is multilingual
  • Storage area for luggage
  • Front-desk safe
  • Tour and ticket information
  • Concierge
  • Wedding services available
  • Terrace
  • Garden
  • Gift shop
  • Newspapers in lobby (free)
  • Television in lobby
  • ATM
  • Bellhop
  • Elevator
  • No smoking on site
  • Water dispenser
  • Bar or lounge
  • Dining venue
Sheraton Universal Hotel offers 461 air-conditioned accommodations with safes and coffee/tea makers. Beds feature down comforters and premium bedding. 43-inch LCD televisions come with premium cable channels. Bathrooms include designer toiletries, complimentary toiletries, and hair dryers.

This Universal City hotel provides complimentary wireless Internet access. Business-friendly amenities include desks, desk chairs, and phones. Hypo-allergenic bedding and change of bedsheets can be requested. Housekeeping is provided daily.

Languages

Arabic, Chinese (Mandarin), English, French, Korean, Russian, Spanish

Similar properties

Outdoor pool, a heated pool, sun loungers

Hilton Los Angeles/Universal City

  • Pool
  • Pet-friendly
  • Restaurant
  • Air conditioning
4.4 out of 5, Excellent, 2,494 reviews
The price is CA $230
CA $282 total
includes taxes & fees
Jun 29 - Jun 30
Hilton Los Angeles/Universal City

Property amenities

Family friendly

  • In-room crib
  • Laundry facilities
  • Mini-fridge
  • Outdoor pool
  • Snack bar/deli

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • Electric car charging station on site
  • Secured, covered self parking on site (USD 47 per night)
  • Secured valet parking on site (USD 55 per night; includes in/out privileges)
  • Wheelchair-accessible parking and van parking available

Food and drink

  • Daily full breakfast available 7:00 AM to 11:30 AM for a fee: USD 21 to 34 per person
  • A bar/lounge
  • A restaurant
  • Snack bar/deli

Things to do

  • Gym
  • Hot tub
  • Outdoor pool
  • TV in common areas

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Assistive listening devices
  • Elevator
  • Grab bar near toilet
  • Height-adjustable showerhead
  • Lever door handles
  • Low-height door lock
  • Low-height view port in door
  • Thin carpet in room
  • Tile flooring in room
  • Valet for wheelchair-equipped vehicles
  • Visual fire alarm
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible business center
  • Wheelchair-accessible gym
  • Wheelchair-accessible lounge
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible path to elevator
  • Wheelchair-accessible pool
  • Wheelchair-accessible public washroom
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible restaurant
  • Wheelchair-accessible van parking

Room amenities

Entertainment

  • 43-inch LCD TV with premium cable channels

Bedroom

  • Down comforter
  • Free crib
  • Hypo-allergenic bedding
  • Premium bedding

Bathroom

  • Designer toiletries
  • Hair dryer
  • Private bathroom
  • Shampoo
  • Soap
  • Toilet paper
  • Towels provided

Food and drink

  • Coffee/tea maker
  • Limited room service
  • Mini-fridge

More

  • Air conditioning
  • Connecting rooms available
  • Desk
  • Desk chair
  • Eco-friendly toiletries
  • Energy-saving switches in guestrooms
  • Heating
  • Iron/ironing board
  • Laptop workspace
  • LED lighting
  • Phone
  • Recycling
  • Safe
  • Water-efficient showers

Policies

Check-in

Check-in start time: 4:00 PM; Check-in end time: midnight

Check-out

Check-out before 11:00 AM

Special check-in instructions

An adult age 18 or older must assume all liability for the booking
Front desk staff will greet guests on arrival at the property
This property doesn't offer after-hours check-in

Access methods

Staffed front desk

Pets

  • Pets: USD 125 per accommodation, per stay
  • Maximum 1 (weight limit: 40 lbs per pet)
  • Restrictions apply
  • For more information, you can reach out to the property at the number on the booking confirmation
  • Service animals are exempt from fees

Children and extra beds

  • Children are welcome.
  • Kids stay free! Children 17 years old and younger stay free when using existing bedding.
  • Rollaway/extra beds are available for USD 30.0 per stay.
  • Free cribs (infant beds)!

Property payment types

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for full breakfast: approximately USD 21 to 34 per person
  • Covered self parking fee: USD 47 per night (in/out privileges)
  • Secured valet parking fee: USD 55 per night (in/out privileges)
  • Pet fee: USD 125 per accommodation, per stay
  • Service animals are exempt from fees
  • Rollaway bed fee: USD 30.0 per stay

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
Safety features at this property include a smoke detector
This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children; if you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room
This property affirms that it follows the cleaning and disinfection practices of Commitment to Clean (Marriott)
Charges for extra guests may apply and vary according to property policy.
A cash deposit, credit card, or debit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
    This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession. This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children. If you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room. This property accepts Visa, Mastercard, American Express, Discover, Diners Club, JCB International, and Union Pay. Cash is not accepted. For guests' safety, the property includes a smoke detector in each accommodation. This property affirms that it follows the cleaning and disinfection practices of Commitment to Clean (Marriott).

We should mention

  • Pool access available from 8:00 AM to 10:00 PM.
  • Children 17 years old and younger stay free in the same room as the parent or guardian when using existing bedding.
  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.
  • To make arrangements to bring your pet, contact the property directly at the number on your booking confirmation (please see the Fees section for related charges).
  • This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).

Property is also known as

Hotel Sheraton Universal
Hotel Universal
Sheraton Hotel Universal
Sheraton Universal
Sheraton Universal Hotel
Universal Hotel
Universal Sheraton
Universal Sheraton Hotel
Sheraton Universal Hotel Hotel
Sheraton Universal Hotel Universal City
Sheraton Universal Hotel Hotel Universal City

Sheraton Universal Hotel Reviews

Reviews

8.8

Excellent

Rating 10 - Excellent. 2387 out of 3863 reviews
Rating 8 - Good. 766 out of 3863 reviews
Rating 6 - Okay. 361 out of 3863 reviews
Rating 4 - Poor. 183 out of 3863 reviews
Rating 2 - Terrible. 166 out of 3863 reviews

9.0/10

Cleanliness

9.0/10

Staff & service

8.8/10

Amenities

8.6/10

Property conditions & facilities

8.6/10

Eco-friendliness

Reviews

10/10 Excellent

Thomasina

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I like that it is very close to Universal Studios and was very happy to learn that a shuttle is available to take me to the park!! And, I get to earn Marriott Bonvoy points! Sheraton Universal for the win!!
Stayed 1 night in Apr 2025

10/10 Excellent

Melissa

Stayed 1 night in Mar 2025

10/10 Excellent

LEONARD

Travelled with partner
Liked: Amenities
Very close to park plus has a shuttle service to park as well. Room was very nice and employees friendly and helpful.
Stayed 1 night in Mar 2025

10/10 Excellent

stephen

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Great location!

Great location and very nice hotel next door to universal studios.
Stayed 1 night in Mar 2025

10/10 Excellent

Robert

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Has a bar and quit area
Stayed 1 night in Mar 2025

6/10 Okay

Martin

Travelled with family
Liked: Cleanliness, staff & service

Good...

Its was nice but nothing special besides the location. Really I only have one negative and that would be the room. We had a room for 3, two adults and a small child. King size bed and a pullout. The issue was the chair for the desk was large. I was too big to tuck under the desk. I had to move it out of the way every time I walked back and forth from the bed to the door.
Stayed 2 nights in Mar 2025

10/10 Excellent

Stacey

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We stayed at Sheraton when we visited Universal Studios. It was a short walk to the park. Ask a staff member for the “short cut” and you will not have to walk up the whole hill. Room was clean and service was excellent. I would definitely stay there again.
Stayed 2 nights in Feb 2025

10/10 Excellent

Adareli

Stayed 2 nights in Mar 2025

8/10 Good

Joseph

Travelled with family
Liked: Cleanliness, amenities, property conditions & facilities
Overall the Hotel Room was Very Good. Clean-ish, Modern look. However there was small things that could use improvement. The coffee machine in my room was a dirty from dried up water stains, making my wife fear it would get her sick. And the head rest lamp was not working at all. I hate to seem knit picky but when the room is priced at close to $300 a night I expect the room to at least be well maintained for all visiting guests.
Stayed 2 nights in Mar 2025

6/10 Okay

Carly

Travelled with family and small children
Pull out bed was a joke. Super small and rock hard!
Stayed 3 nights in Mar 2025

8/10 Good

Treeva

Travelled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We had a great time-conveniently located to universal.
Stayed 2 nights in Mar 2025

2/10 Terrible

YANG

Travelled with family and small children
Disliked: Cleanliness
stayed at this hotel, and unfortunately, my experience was quite disappointing due to several issues with billing and overall efficiency. First, the hotel mistakenly charged me for two incorrect amounts totaling $247.03 ($102.49 $144.54). Despite contacting the front desk multiple times, the issue was not promptly resolved. It took several follow-ups and unnecessary delays to get any response. Furthermore, the overall efficiency of the staff was quite poor. Simple requests took an unusually long time to handle, and the staff seemed disorganized and lacking attention to detail. While the facilities were decent, the frustrating experience with billing errors and the lack of effective customer service overshadowed any positive aspects of my stay. I hope the management takes these concerns seriously and improves their internal processes to prevent similar issues for future guests.
Stayed 3 nights in Mar 2025

10/10 Excellent

Elosie

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in Mar 2025

10/10 Excellent

Michael

Travelled with family
Liked: Amenities
Beautiful place to stay and close to the universal park
Stayed 1 night in Mar 2025

10/10 Excellent

Cynthia, OCEANO

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Close to Universal Studios with free shuttle Rooms are clean and quiet. Good choices for breakfast at California's.
Stayed 1 night in Mar 2025

8/10 Good

Suruchi

Liked: Cleanliness, staff & service
Stayed 2 nights in Feb 2025

10/10 Excellent

Hayley

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The property was very convenient for us and our family needs and was very clean and nice
Stayed 3 nights in Mar 2025

10/10 Excellent

Alfred

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Mar 2025

6/10 Okay

Simon-Peter

Travelled with partner
Liked: Cleanliness, staff & service
Disliked: Property conditions & facilities
Stayed 3 nights in Mar 2025

10/10 Excellent

Siriwan

Liked: Cleanliness, staff & service, property conditions & facilities
Best distance to Universal studio
Stayed 2 nights in Jan 2025

6/10 Okay

codi, atascadero

Travelled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
it was within walking distance of Universal Studio but the room we got was at the very end of the hall. Next to the freeway. We heard the cars all night long. Very hard to sleep even with the TV and the fan going. The shower leaked outside the door and no hot water in the sink. The beds were very hard..
Stayed 1 night in Mar 2025

10/10 Excellent

Chadwick

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Great stay and wonderful staff

Totally awesome stay at this property. Wonderful staff including front desk personnel Oscar. Will definitely stay at this property again in the future.
Stayed 1 night in Mar 2025

10/10 Excellent

Vann

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I loved staying at this hotel because of how convenient it was to hop on the shuttle and get to Universal Studios in minutes. The room was very clean and well decorated.
Stayed 1 night in Feb 2025

10/10 Excellent

Juan

Travelled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Clientele-friendly atmosphere. The room was clean and well kept. Overall, Excellent comfort at a great price.
Stayed 2 nights in Mar 2025

10/10 Excellent

Isabella

Travelled with family, Travelled with family and small children
Liked: Cleanliness, staff & service, property conditions & facilities
Everyone was helpful and it was in the perfect location for our trip.
Stayed 3 nights in Mar 2025