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Best Western Louisville East Inn & Suites

Property class: 2.5
Louisville hotel in Jeffersontown area

Choose dates to view prices

Photo gallery for Best Western Louisville East Inn & Suites

An indoor swimming pool with clear blue water, stone flooring, and a blue metal ceiling.
A lobby with seating areas, a reception desk, and an exit sign.
A reception area with a wooden reception desk, a clock on the wall, and a door with frosted glass panels.
A hotel room with a desk, two chairs, a sofa, a TV, and a patterned carpet.
A restaurant with wooden tables and booths, a large window with a view, and a flat-screen TV mounted on the wall.

Reviews

8.0 out of 10
Very good

Popular amenities

  • Pool
  • Parking included
  • Free WiFi
  • Air conditioning
  • Gym

Explore the area

View in a map
9802 Bunsen Way, Louisville, KY, 40299
  • Place, Malibu Jack's
    ‪16 min walk‬
  • Place, Skyview Park
    ‪3 min drive‬
  • Place, Hunnington Place Shopping Center
    ‪4 min drive‬
  • Airport, Louisville, KY (SDF-Louisville Intl.)
    ‪15 min drive‬

Room options

View all photos for Standard Room, 1 King Bed, Non Smoking, Microwave

A hotel room with a bed, desk, chair, television, and a window with curtains.

Standard Room, 1 King Bed, Non Smoking, Microwave

10.0 out of 10
Exceptional
(1 review)
  • 31 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed
  • Free wired internet

View all photos for Suite, 1 King Bed, Non Smoking, Kitchen (with Sofabed)

A hotel room with a large bed, a dresser, a television, and a window with curtains.

Suite, 1 King Bed, Non Smoking, Kitchen (with Sofabed)

10.0 out of 10
Exceptional
(1 review)
  • 31 sq m
  • 1 bedroom
  • Sleeps 4
  • 1 King Bed

View all photos for Standard Room, 1 King Bed, Accessible, Bathtub

A hotel room with a bed, two bedside lamps, a nightstand, a chair, and two framed pictures on the wall.

Standard Room, 1 King Bed, Accessible, Bathtub

9.0 out of 10
Wonderful
(2 reviews)
  • 31 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed

View all photos for Standard Room, 1 King Bed, Non Smoking

A hotel room with a bed, desk, chair, television, and a window with curtains.

Standard Room, 1 King Bed, Non Smoking

8.0 out of 10
Very good
(3 reviews)
  • 31 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed

View all photos for Suite, 2 Queen Beds, Non Smoking (with Sofabed)

A hotel room with two beds, a desk, a chair, a TV, and a window with curtains.

Suite, 2 Queen Beds, Non Smoking (with Sofabed)

  • 31 sq m
  • 1 bedroom
  • Sleeps 6
  • 2 Queen Beds

View all photos for Standard Room, 2 Queen Beds, Non Smoking

A hotel room with two beds, a desk, a chair, a TV, and a window with curtains.

Standard Room, 2 Queen Beds, Non Smoking

8.8 out of 10
Excellent
(3 reviews)
  • 31 sq m
  • 1 bedroom
  • Sleeps 4
  • 2 Queen Beds

View all photos for Suite, 1 King Bed, Non Smoking (with Sofabed)

A hotel room with a bed, a desk, a chair, a TV, and a heater.

Suite, 1 King Bed, Non Smoking (with Sofabed)

8.0 out of 10
Very good
(1 review)
  • 31 sq m
  • 1 bedroom
  • Sleeps 4
  • 1 King Bed

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City Express by Marriott Louisville Southeast

Jeffersontown
  • Pool
  • Breakfast included
  • Parking included
  • Free WiFi
8.8 out of 10, Excellent, 35 reviews
The price is CA $108
CA $128 total
includes taxes & fees
Nov 16 - Nov 17
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About the area

Louisville

Jeffersontown stay.Your stay at this Jeffersontown hotel places you within 3 miles (5 km) of Hunnington Place Shopping Center and Jeffersontown Commons Shopping Center. Southeast Christian Church and Hurstborne Shopping Center are also within 3 miles (5 km).

What's nearby

  • Malibu Jack's - 16 min walk - 1.3 km
  • Townfair Shopping Center - 17 min walk - 1.5 km
  • Skyview Park - 3 min drive - 2.1 km
  • Hunnington Place Shopping Center - 4 min drive - 2.1 km
  • Kentucky Exposition Center - 16 min drive - 21.9 km

Getting around

  • Louisville Intl. Airport (SDF) - 17 min drive

Restaurants

  • ‪Raising Cane's Chicken Fingers - ‬16 min walk
  • ‪Circle K - ‬3 min drive
  • ‪McDonald's - ‬3 min drive
  • ‪Dutch Bros Coffee - ‬3 min drive
  • ‪Circle K - ‬4 min drive

About this property

Best Western Louisville East Inn & Suites

Louisville hotel in Jeffersontown area
Best Western Louisville East Inn & Suites offers its guests an indoor pool and a 24-hour fitness center. WiFi is free in public spaces. Free breakfast is served daily. There are 2 meeting rooms available. The business-friendly Best Western Louisville East Inn & Suites also features a vending machine, laundry facilities, and express check-out. Self parking is free.

This Louisville hotel is smoke free.

  • 1 building
  • 101 guestrooms or units
  • 5 levels
  • Meeting rooms
  • Full breakfast (free)
  • Self-service laundry
  • Front desk (24 hours)
  • Express check-out
  • Television in lobby
  • ATM
  • Elevator
  • No smoking on site
  • Water dispenser
Best Western Louisville East Inn & Suites offers 101 accommodations with coffee/tea makers and hair dryers. 32-inch LCD televisions come with premium cable channels. Bathrooms include shower/tub combinations and complimentary toiletries.

This Louisville hotel provides complimentary wireless Internet access. Business-friendly amenities include desks and desk chairs, as well as phones; free local calls are provided (restrictions may apply). Additionally, rooms include irons/ironing boards and blackout drapes/curtains. Housekeeping is provided daily.

Similar properties

A spacious lobby with a flat-screen TV, a reception desk, and a fire feature.
La Quinta Inn & Suites by Wyndham Louisville East
Jeffersontown
  • Pool
  • Breakfast included
  • Pet friendly
  • Parking included
3.9 out of 5, Good, 1,004 reviews
The price is CA $108
CA $127 total
includes taxes & fees
Nov 15 - Nov 16
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Property amenities

Family friendly

  • In-room microwave
  • Indoor pool
  • Laundry facilities
  • Mini-fridge

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • Free self parking on site
  • RV/bus/truck parking on site
  • Wheelchair-accessible van parking available

Food and drink

  • Free full breakfast available daily 6:30 AM to 9:30 AM

Things to do

  • 24-hour gym
  • Indoor pool
  • TV in common areas

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Elevator
  • Stair-free path to entrance
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible path to elevator
  • Wheelchair-accessible public washroom
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible van parking

Room amenities

Entertainment

  • 32-inch LCD TV with premium cable channels

Bedroom

  • Bed sheets provided
  • Blackout drapes

Bathroom

  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shower/bathtub combination
  • Towels provided

Food and drink

  • Coffee/tea maker
  • Microwave
  • Mini-fridge

More

  • Air conditioning (climate-controlled)
  • Connecting rooms available
  • Desk
  • Desk chair
  • Free local calls
  • Iron/ironing board
  • Laptop workspace
  • Phone

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: 2:30 AM
Early check-in subject to availability
Early check-in is available for a fee
Late check-in subject to availability
Minimum check-in age: 21

Check-out

Check-out before noon
Contactless check-out available
Late check-out subject to availability
A late check-out fee will be charged
Express check-out available

Special check-in instructions

Guests must contact the property in advance for check-in instructions; front desk staff will greet guests on arrival at the property
To make arrangements for check-in please contact the property ahead of time using the information on the booking confirmation
If you are planning to arrive after midnight please contact the property in advance using the information on the booking confirmation
For any questions, please contact the property using the information on the booking confirmation
Information provided by the property may be translated using automated translation tools

Renovations and closures

The following facilities are closed on Tuesday, Wednesday, Thursday, and Friday:
  • Indoor pool

Access methods

Staffed front desk

Pets

  • No pets allowed, but service animals are welcome

Children and extra beds

  • Children are welcome.
  • Cribs (infant beds) are not available.

Property payment types

  • American Express
  • Diners Club
  • Discover
  • JCB International
  • Mastercard
  • Visa

Important information

Fees

Guests will be asked to pay the following charges at the property:

  • Breakage deposit: USD 100 per stay

We've listed all charges provided to us by the property.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Early check-in is available for a fee (subject to availability)
  • Late check-out is available for a fee (subject to availability)

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
This property accepts credit cards; cash is not accepted
This property reserves the right to pre-authorize the guest's credit card prior to arrival.
Safety features at this property include a carbon monoxide detector, a fire extinguisher, a smoke detector, a security system, and a first aid kit
This property affirms that it follows the cleaning and disinfection practices of We Care Clean (Best Western)
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
Charges for extra guests may apply and vary according to property policy.
A credit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
    This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession. The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation. This property accepts Visa, Mastercard, American Express, Discover, Diners Club, JCB International, and Carte Blanche. Cash is not accepted. This property reserves the right to pre-authorize the guest's credit card prior to arrival.
    For guests' safety, the property includes a carbon monoxide detector, a fire extinguisher, a smoke detector, a security system, and a first aid kit in each accommodation. This property affirms that it follows the cleaning and disinfection practices of We Care Clean (Best Western).

We should mention

  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.

Property is also known as

Best Western Hotel Louisville East
Best Western Louisville East
Best Western Envoy Hotel Louisville
Best Western Envoy Inn And Suites
Best Western Louisville
Louisville Best Western
Best Western Louisville East Hotel
Best Western Louisville East
Louisville & Suites Louisville
Best Western Louisville East Inn Suites
Best Western Louisville East Inn & Suites Hotel

Frequently asked questions

How close is Best Western Louisville East Inn & Suites to the airport?

Best Western Louisville East Inn & Suites is 12.2 mi (17-min drive) away from the Louisville Intl. Airport (SDF) airport, the closest popular airport to the property.

How much does it cost to stay at Best Western Louisville East Inn & Suites?

As of Nov 13, 2026, prices found for a 1-night stay for 2 adults at Best Western Louisville East Inn & Suites on Nov 22, 2026 start from CA $103, excluding taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

Does Best Western Louisville East Inn & Suites have an airport shuttle?

Airport shuttle services are not available at Best Western Louisville East Inn & Suites.

Does Best Western Louisville East Inn & Suites offer free breakfast?

Best Western Louisville East Inn & Suites offers free full breakfast every day from 6:30 AM to 9:30 AM.

Is there a casino at Best Western Louisville East Inn & Suites?

No, there is no casino at this hotel.

What time is check-in at Best Western Louisville East Inn & Suites?

Check-in start time: 3:00 PM; Check-in end time: 2:30 AM. A fee applies for early check-in.

Is there free parking at Best Western Louisville East Inn & Suites?

This hotel offers free self parking.

Does Best Western Louisville East Inn & Suites have a pool?

Best Western Louisville East Inn & Suites features an indoor pool.

Does Best Western Louisville East Inn & Suites have a spa?

There are no spa services available at this hotel.

How close is Best Western Louisville East Inn & Suites to downtown Louisville?

Best Western Louisville East Inn & Suites is 10.3 mi away from Louisville.

Best Western Louisville East Inn & Suites Reviews

Reviews

8.0

Very good

Rating 10 - Excellent. 403 out of 1001 reviews
Rating 8 - Good. 323 out of 1001 reviews
Rating 6 - Okay. 128 out of 1001 reviews
Rating 4 - Poor. 76 out of 1001 reviews
Rating 2 - Terrible. 71 out of 1001 reviews

8.0/10

Cleanliness

8.6/10

Staff & service

7.6/10

Amenities

7.8/10

Property conditions & facilities

Reviews

Verified review

8/10 Good

Liked: Cleanliness, amenities, property conditions & facilities
Disliked: Staff & service
No big complaints. It was a decent room for the money. Would probably stay there again.
Stayed 2 nights in Aug 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
It was excellent,
Stayed 1 night in Jul 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Like: clean, spacious rooms, excellent breakfast spread, friendly helpful staff, nearby restaurants Dislike: in a very busy area with lots of traffic
Stayed 1 night in Jul 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Thanks I will come again
Stayed 3 nights in Jul 2026
Verified review

10/10 Excellent

Liked: Cleanliness, amenities, property conditions & facilities
Nice rooms, very clean, nice breakfast, and friendly staff.
Stayed 2 nights in Jan 2026
Verified review

8/10 Good

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The staff and room were very nice. There was a bit of a musty smell throughout the hotel and the water pressure in the bathroom was not great, but overall, it was a very nice stay. I also feel the pool closing at 9:00 pm was a little early. We were hoping it was open until at least 10:00 pm. I would stay there again.
Stayed 2 nights in Jul 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Clean room, bathroom, pool and breakfast area. Wide variety of breakfast items including protein. Reasonable room rate and located on eastern side which avoids morning traffic if heading further east or north. We WILL book here again.
Stayed 1 night in May 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities
Staff was incredible
Stayed 1 night in May 2026
Verified review

6/10 Okay

Liked: Staff & service
I’ve stayed here a few times usually good. I booked two rooms, cleanliness could’ve been better though. TV’s weren’t working, had to call front desk late at night for both to be fixed.
Stayed 1 night in Jul 2026
Verified review

6/10 Okay

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Everything is great.Thank you.
Stayed 1 night in Jun 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Amazing stay
Stayed 5 nights in Sep 2025
Verified review

4/10 Poor

Liked: Staff & service
Disliked: Cleanliness
Stayed here in 2018 don’t know what happened since then but definitely has gone down hill
Stayed 1 night in Jul 2026
Verified review

6/10 Okay

Liked: Staff & service
Disliked: Cleanliness, amenities, property conditions & facilities
Hotel is outdated, a lot of traffic, and had an odor
Stayed 1 night in Jun 2026
Verified review

6/10 Okay

Liked: Staff & service
Disliked: Amenities
The room was spacious with good daily housekeeping. Unfortunately, the common areas of the property such as the elevator, lobby, entrances etc. were pretty run down and unkempt. The front desk clerk was helpful with an early check in and the breakfast was above average for a hotel in this price point. Overall, the property could use some significant investment in regards to its aesthetic.
Stayed 3 nights in Jul 2026
Verified review

10/10 Excellent

Love it
Stayed 1 night in May 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Awesome service and great rooms breakfast was great
Stayed 1 night in Oct 2025
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Good breakfast selections. In room coffee. Convient to airport and east end . Routes into downtown are also nearby and most times easy and quick access
Stayed 4 nights in Mar 2026
Verified review

8/10 Good

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stray cats at the back entrance and the public bathroom on the lobby level could be cleaner. Breakfast was good hot and fresh desk clerk friendly. Will come again
Stayed 1 night in May 2026
Verified review

8/10 Good

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Good just needs some general maintenance attention overall
Stayed 1 night in Jul 2026
Verified review

8/10 Good

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Breakfast was as expected!
Stayed 2 nights in Mar 2026
Verified review

8/10 Good

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
It’s a nice place, but the breakfast is not a top Notch Buffet. There is only watery scrambled eggs and cheap sausage patties for hot food and not many options just Continental breakfast otherwise . That’s kind of why I stayed there cause I thought it was a top-notch breakfast with the full buffet or at least as full as some of the other best westerns I’ve been to. This one did not live up to the promise as expected.
Stayed 2 nights in Jul 2026
Verified review

6/10 Okay

Liked: Staff & service
It was clean
Stayed 1 night in May 2026
Verified review

8/10 Good

Liked: Cleanliness
Free breakfast is good. The foods and drinks were good. Coffee taste good. Parking is safe and easy.
Stayed 2 nights in Mar 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Nice clean hotel. Really nice staff. Room was comfortable. Fridge with freezer is really nice to refreeze our ice packs. Microwave. Coffee maker. Pool was clean not too cold. Breakfast was good. Eggs, bacon, sausage and gravy biscuits, fruit, toast, waffles, cereal.
Stayed 1 night in May 2026
Verified review

2/10 Terrible

Not a great place to stay
Stayed 1 night in Apr 2026