Holiday Inn Express Hotel & Suites Louisville East by IHG

2.5 star property
Hotel perfectly located for exploring Jeffersontown

Choose dates to view prices

Photo gallery for Holiday Inn Express Hotel & Suites Louisville East by IHG

Exterior
Indoor pool
Free daily buffet breakfast
Exterior
1 bedroom, down comforters, in-room safe, iron/ironing board

Reviews

9.2 out of 10
Wonderful

Popular amenities

  • Pool
  • Housekeeping
  • Gym
  • Parking included
  • 24/7 front desk

Explore the area

View in a map
1620 Alliant Ave, Louisville, KY, 40299
  • Southeast Christian Church
    ‪17 min walk‬
  • Mall St. Matthews
    ‪8 min drive‬
  • E.P. Tom Sawyer State Park
    ‪9 min drive‬
  • Louisville, KY (SDF-Louisville Intl.)
    ‪18 min drive‬

Room options

Standard Room

  • Sleeps 2
  • 1 Twin Bed

Standard Room, 2 Queen Beds

9.4 out of 10
Exceptional
(24 reviews)
  • Sleeps 4
  • 2 Queen Beds

Suite, 1 Bedroom

10.0 out of 10
Exceptional
(2 reviews)
  • Sleeps 4
  • 1 Twin Bed

Suite, 1 King Bed, Accessible Bathtub (Mobility)

  • Sleeps 4
  • 1 King Bed

Standard Room, 1 King Bed

9.2 out of 10
Wonderful
(25 reviews)
  • Sleeps 2
  • 1 King Bed

Standard Room, 2 Queen Beds, Accessible Bathtub (Mobility)

8.0 out of 10
Very good
(5 reviews)
  • Sleeps 4
  • 2 Queen Beds

Standard Room, 1 King Bed, Accessible Bathtub (Mobility)

9.2 out of 10
Wonderful
(5 reviews)
  • Sleeps 2
  • 1 King Bed

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About the area

Louisville

Jeffersontown stay.Your stay at this Jeffersontown hotel places you within 3 miles (5 km) of Southeast Christian Church and Stonefield Square Shopping Center. Hunnington Place Shopping Center and Hurstbourne Corners Shopping Center are also within 6 miles (10 km).

What's nearby

  • Southeast Christian Church - 17 min walk - 1.5 km
  • Mall St. Matthews - 8 min drive - 11.0 km
  • E.P. Tom Sawyer State Park - 9 min drive - 7.4 km
  • Oxmoor Center - 9 min drive - 12.0 km
  • Valhalla Golf Club - 9 min drive - 10.9 km

Getting around

  • Louisville Intl. Airport (SDF) - 20 min drive

Restaurants

  • ‪Chick-fil-A - ‬15 min walk
  • ‪McDonald's - ‬7 min walk
  • ‪Circle K - ‬2 min drive
  • ‪Yoki Buffet - ‬3 min walk
  • ‪Logan's Roadhouse - ‬2 min walk

About this property

Holiday Inn Express Hotel & Suites Louisville East by IHG

Hotel perfectly located for exploring Jeffersontown
Holiday Inn Express Hotel & Suites Louisville East by IHG offers its guests an indoor pool and a fitness center. Along with a restaurant, there's a snack bar/deli on site. Free breakfast is available daily. Public spaces have free WiFi and wired Internet.

Business amenities include a business center and a meeting room. Multilingual staff, gift shops/newsstands, and coffee/tea in a common area are also featured at Holiday Inn Express Hotel & Suites Louisville East by IHG. Self parking is free.

  • 82 guestrooms or units
  • 4 levels
  • Buffet breakfast (free)
  • Deli
  • Business facilities
  • Coffee in lobby
  • Dry cleaning
  • Self-service laundry
  • Front desk (24 hours)
  • Express check-in
  • Express check-out
  • Staff is multilingual
  • Front-desk safe
  • Gift shop
  • Newspapers in lobby (free)
  • ATM
  • 1 conference room
  • Dining venue
Holiday Inn Express Hotel & Suites Louisville East by IHG offers 82 accommodations with safes and complimentary newspapers. Beds feature down comforters. Premium satellite television is provided. Refrigerators, microwaves, and coffee/tea makers are provided.

This Louisville hotel provides complimentary wireless Internet access. Business-friendly amenities include phones along with free local calls (restrictions may apply). Additionally, rooms include hair dryers and irons/ironing boards. Housekeeping is provided daily.

Languages

English, Spanish

Similar properties

Property amenities

Family friendly

  • In-room crib
  • In-room microwave
  • In-room refrigerator
  • Indoor pool
  • Laundry facilities
  • Rollaway/extra bed (surcharge)
  • Snack bar/deli

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi and wired internet

Parking and transportation

  • Free self parking on site

Food and drink

  • Free buffet breakfast available daily 6:00 AM to 9:30 AM
  • A restaurant
  • Coffee and tea in common areas
  • Snack bar/deli

Things to do

  • Gym
  • Indoor pool

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Assistive listening devices
  • Braille/raised signage
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible registration desk

Room amenities

Entertainment

  • 49-inch TV with premium satellite channels

Bedroom

  • Bedsheets provided
  • Down comforter
  • Free crib
  • Rollaway/extra bed (surcharge)

Bathroom

  • Hair dryer
  • Private bathroom
  • Towels provided

Food and drink

  • Coffee/tea maker
  • Microwave
  • Refrigerator

More

  • Air conditioning (climate-controlled)
  • Connecting rooms available
  • Free daily newspapers
  • Free local calls
  • Iron/ironing board
  • Phone
  • Safe

Policies

Check-in

Check-in start time: 3 PM; Check-in end time: midnight
Express check-in available
Minimum check-in age: 21

Check-out

Check-out before 11 AM
Express check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property

Access methods

Staffed front desk

Pets

  • No pets allowed, but service animals are welcome

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are available for USD 10.0 per night.
  • Free cribs (infant beds)!

Property payment types

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Rollaway bed fee: USD 10.0 per night

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
This property affirms that it follows the cleaning and disinfection practices of Clean Promise (IHG)
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
Charges for extra guests may apply and vary according to property policy.
A cash deposit, credit card, or debit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
    This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession. This property accepts Visa, Mastercard, American Express, Discover, Diners Club, JCB International, and Carte Blanche. Cash is not accepted. This property affirms that it follows the cleaning and disinfection practices of Clean Promise (IHG).

We should mention

  • Pool access available from 10 AM to 10 PM.
  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.
  • This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).

Property is also known as

Holiday Inn Express Hotel Louisville East
Holiday Inn Express Louisville East

Holiday Inn Express Hotel & Suites Louisville East by IHG Reviews

Reviews

9.2

Wonderful

Rating 10 - Excellent. 485 out of 716 reviews
Rating 8 - Good. 162 out of 716 reviews
Rating 6 - Okay. 36 out of 716 reviews
Rating 4 - Poor. 19 out of 716 reviews
Rating 2 - Terrible. 14 out of 716 reviews

9.4/10

Cleanliness

9.4/10

Staff & service

9.2/10

Amenities

9.0/10

Property conditions & facilities

9.4/10

Eco-friendliness

Reviews

4/10 Poor

Verified traveller

Liked: Cleanliness
Disliked: Property conditions & facilities, room comfort

Air conditioner nightmare

Our bed was uncomfortable and the air conditioner had a high pitch squeal all night. It was a very unpleasant stay especially for a hotel that was rated well.
Stayed 1 night in May 2025

10/10 Excellent

Michael

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in May 2025

10/10 Excellent

Gregory

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in May 2025

10/10 Excellent

John

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great employees . Couldn't do enough for you. Friendly professional.
Stayed 3 nights in May 2025

8/10 Good

Michael

Business traveller
Liked: Staff & service
Stayed 1 night in May 2025

6/10 Okay

Bonnie

Travelled with partner
Liked: Staff & service
Was not very clean in elevator, hallways.
Stayed 1 night in Apr 2025

10/10 Excellent

Wendy

Business traveller
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
clean
Stayed 1 night in Apr 2025

10/10 Excellent

Wendy

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
clean
Stayed 1 night in Apr 2025

10/10 Excellent

Wendy

Business traveller
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
clean
Stayed 1 night in Apr 2025

10/10 Excellent

Wade

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Would stay again

The staff was super friendly and helpful and accommodated any needs we had. Our room was comfortable and mostly clean except for the Minnie Mouse juice cup and empty chip bag on the floor in between our bed and the wall. Bathroom door was a little warped at the bottom, otherwise the room was free of issues. The pool/whirlpool was very clean and refreshing and breakfast was decent.
Stayed 4 nights in Apr 2025

10/10 Excellent

Verified traveller

Travelled with group
Stayed 1 night in Apr 2025

10/10 Excellent

Sherri

Travelled with family and small children
Liked: Cleanliness, amenities, property conditions & facilities
Great area very friendly
Stayed 1 night in Apr 2025

8/10 Good

David

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Mar 2025

10/10 Excellent

Nema

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Mar 2025

6/10 Okay

Heidi

Liked: Cleanliness, staff & service
Stayed 1 night in Mar 2025

10/10 Excellent

Yolanda

Liked: Cleanliness, staff & service, property conditions & facilities
Very Clean, Staff Friendly
Stayed 3 nights in Mar 2025

8/10 Good

Tommy

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Great stay! Amenities were down however...

Once I pulled in I noticed the area was really nice with a lot of restaurants and gas stations near by! Everything looked very new and fresh! Everything about my stay was fantastic except 3 things. The biggest peeve of mine is not having the pool/hot tub open! I have seen MANY reviews of other hotels that have the same issue. It would be really nice to find a way where we knew about this before booking. I would not have stayed if I knew these amenities were out of order. The other 2 issues are really minor. The Fitness area only had 3 cardio machines. I would have liked some free weights to get a workout in. And the breakfast was good compared to most hotels, but the eggs where runny and the cinnamon rolls were a bit stale. Do not let the negatives deter you though. I really loved the stay as everything was super new! Beds were comfy. Bathroom was clean and shower was awesome! Customer Service was great as well! It's a SOLID stay for the price. I unfortunately did pay $148 instead of $128 that was advertised. To me, not a $150 hotel. Without pool I would only have paid $110-115.
Stayed 1 night in Mar 2025

10/10 Excellent

Verified traveller

Very nice hotel. Would be nice to have a night light in the bathroom. Refrigerator was noisy.
Stayed 1 night in Mar 2025

8/10 Good

Jodi

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in Mar 2025

10/10 Excellent

Grace

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Very pleased!

Facility was very nice! Clean! Breakfast was great. Staff was very professional and polite. Would definitely stay there again.
Stayed 3 nights in Mar 2025

8/10 Good

Molly

Stayed 2 nights in Mar 2025

8/10 Good

Linda

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Very friendly and clean. Room made up every day.
Stayed 3 nights in Mar 2025

10/10 Excellent

Jessica

Travelled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The staff helped us to secure a last minute room and was very friendly and knowledgeable.
Stayed 1 night in Mar 2025

6/10 Okay

Leighton

Travelled with family, Business traveller, Travelled with group
Liked: Cleanliness, property conditions & facilities
I’ve worked in hospitality my whole life. 3 stars because 1 bad employee shouldn’t equal a 1 star review even if they’re a 1 star employee. "A truly frustrating stay. From the outset, the front desk experience was abysmal. "Mary Lisa" was exceptionally rude, displaying clear annoyance at having to check guests in. Despite pre-paid rooms and a "no deposit" booking, a $20 per room deposit was demanded, My Questions to Mary were ignored, and paperwork was shoved at me. Locked soap dispenser shelf with lotion and conditioner where hand soap should have been. Asked Mary for hand soap she was rude and said it was next to the bathroom sink. I eventually found the hand soap locked in the shower dispenser shelf. I had to figure out how to switch them myself. My colleague's injury was met with a dismissive and unprofessional comment, from Mary adding insult to injury. However, the experience wasn't entirely negative. Salena and a brown-haired manager were exceptional, demonstrating genuine care and helpfulness, running circles around Mary a stark contrast to the initial encounter. The pool and hot tub were closed, a fact not communicated during booking, which was disappointing. The parking situation was equally confusing, with contradictory information provided regarding forward parking.
Stayed 1 night in Mar 2025

10/10 Excellent

Katie

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Feb 2025