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InTown Suites Extended Stay Louisville KY - Northeast

Property class: 3
3-star hotel perfect for exploring Louisville

Choose dates to view prices

Photo gallery for InTown Suites Extended Stay Louisville KY - Northeast

Private kitchen
Room
Living area
Room
Private kitchen

Reviews

7.2 out of 10
Good

Popular amenities

  • Parking included
  • Free WiFi
  • Air conditioning
  • Laundry
  • Kitchen

Explore the area

View in a map
11405 Westport Rd, Louisville, KY, 40241
  • Place, Springhurst Towne Center Shopping Center
    ‪2 min drive‬
  • Place, KFC Yum Center
    ‪15 min drive‬
  • Place, Kentucky Exposition Center
    ‪22 min drive‬
  • Airport, Louisville, KY (SDF-Louisville Intl.)
    ‪21 min drive‬

Room options

View all photos for Traditional Room, 1 Queen Bed

Room

Traditional Room, 1 Queen Bed

7.2 out of 10
Good
(9 reviews)
  • 1 bedroom
  • Sleeps 3
  • 1 Queen Bed

View all photos for Traditional Room, 2 Double Beds

Room

Traditional Room, 2 Double Beds

  • 1 bedroom
  • Sleeps 5
  • 2 Double Beds

View all photos for Premium Room, 1 Queen Bed

Room

Premium Room, 1 Queen Bed

  • 1 bedroom
  • Sleeps 3
  • 1 Queen Bed

View all photos for Premium Room, 1 Double Bed, Accessible Bathtub

Room

Premium Room, 1 Double Bed, Accessible Bathtub

  • 1 bedroom
  • Sleeps 3
  • 1 Double Bed

View all photos for Premium Room, 2 Double Beds

Room

Premium Room, 2 Double Beds

  • 1 bedroom
  • Sleeps 5
  • 2 Double Beds

View all photos for Traditional Room, 1 Double Bed, Accessible Bathtub

Room

Traditional Room, 1 Double Bed, Accessible Bathtub

  • 1 bedroom
  • Sleeps 3
  • 1 Double Bed

View all photos for Upgraded Room, 1 Queen Bed

Room

Upgraded Room, 1 Queen Bed

  • 1 bedroom
  • Sleeps 3
  • 1 Queen Bed

View all photos for Traditional Studio Suite, 1 Queen Bed

Room

Traditional Studio Suite, 1 Queen Bed

  • 1 bedroom
  • Sleeps 3
  • 1 Queen Bed

View all photos for Upgraded Room, 2 Double Beds

Room

Upgraded Room, 2 Double Beds

  • 1 bedroom
  • Sleeps 5
  • 2 Double Beds

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About the area

Louisville

Heart of Louisville.You'll be within half a mile (1 km) of Norton Children's Medical Center and 2 miles (3 km) of Springhurst Towne Center Shopping Center with a stay here. E.P. Tom Sawyer State Park and Chamberlain Pointe Shopping Center are also within 3 miles (5 km).

What's nearby

  • Springhurst Towne Center Shopping Center - 2 min drive - 2.1 km
  • KFC Yum Center - 15 min drive - 24.7 km
  • Kentucky International Convention Center - 15 min drive - 25.4 km
  • Kentucky Exposition Center - 22 min drive - 31.7 km
  • Churchill Downs - 23 min drive - 31.0 km

Getting around

  • Louisville Intl. Airport (SDF) - 21 min drive

Restaurants

  • ‪Chick-fil-A - ‬2 min drive
  • ‪McDonald's - ‬4 min drive
  • ‪Raising Cane's Chicken Fingers - ‬2 min drive
  • ‪Lorenzo Corner Pizza & Pub - ‬8 min walk
  • ‪Penn Station East Coast Subs - ‬10 min walk

About this property

InTown Suites Extended Stay Louisville KY - Northeast

3-star hotel perfect for exploring Louisville
As a guest of InTown Suites Extended Stay Louisville KY - Northeast, you'll find a vending machine, laundry facilities, and an elevator. The front desk is open around the clock. Free self parking is available.

Smoking is allowed in designated areas at this 3-star Louisville hotel.

  • 1 building
  • 129 guestrooms or units
  • 3 levels
  • Built in 1997
  • Self-service laundry
  • Elevator
  • Smoking in designated areas
InTown Suites Extended Stay Louisville KY - Northeast offers 129 accommodations with air conditioning. 49-inch flat-screen televisions come with satellite channels. Accommodations at this 3-star hotel have kitchens or kitchenettes with refrigerators, stovetops, microwaves, and separate dining areas. Bathrooms include shower/tub combinations.

Guests can surf the web using the complimentary wireless Internet access (speed: 25+ Mbps). Business-friendly amenities include phones; local and long-distance calls are complimentary (restrictions may apply). Housekeeping is provided weekly.

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Property amenities

Family friendly

  • Dining table
  • In-room kitchen
  • In-room microwave
  • In-room refrigerator
  • Laundry facilities
  • Separate in-room dining area

Internet

  • Available in all rooms: Free WiFi
  • In-room WiFi speed: 25+ Mbps

Parking and transportation

  • Free self parking on site
  • Wheelchair-accessible parking available

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • 1 on-site accessible parking spaces
  • Elevator
  • Phone accessibility kit
  • Visual fire alarm
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible parking

Room amenities

Entertainment

  • 49-inch flat-screen TV with satellite channels

Bedroom

  • Bedsheets provided

Bathroom

  • Private bathroom
  • Shower/bathtub combination
  • Soap
  • Toilet paper
  • Towels provided

Food and drink

  • Dining table
  • Freezer
  • Kitchen
  • Microwave
  • Refrigerator
  • Separate dining area
  • Stovetop

More

  • Air conditioning
  • Free local calls
  • Free long-distance calls
  • Heating
  • Phone

Policies

Check-in

Check-in start time: 2:00 PM; Check-in end time: 6:00 PM
Minimum check-in age: 21

Check-out

Check-out before noon

Special check-in instructions

The front desk is open Monday - Saturday (11:00 AM - 6:00 PM)
Front desk staff will greet guests on arrival at the property
This property doesn't offer after-hours check-in
Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

  • No pets allowed, but service animals are welcome

Children and extra beds

  • Children are welcome.

Property payment types

  • American Express
  • Discover
  • Mastercard
  • Visa

Important information

Fees

Guests will be asked to pay the following charges at the property:

  • Deposit: USD 50 per accommodation, per stay

We've listed all charges provided to us by the property.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
This property accepts credit cards; cash is not accepted
This property reserves the right to pre-authorize the guest's credit card prior to arrival.
Safety features at this property include a carbon monoxide detector, a fire extinguisher, and a smoke detector
Charges for extra guests may apply and vary according to property policy.
A cash deposit, credit card, or debit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
    This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession. The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation. This property accepts Visa, Mastercard, American Express, and Discover. Cash is not accepted. This property reserves the right to pre-authorize the guest's credit card prior to arrival.
    For guests' safety, the property includes a carbon monoxide detector, a fire extinguisher, and a smoke detector in each accommodation.

Property is also known as

Suburban Extended Stay Hotel Louisvil
Suburban Extended Stay Louisvil
InTown Suites Extended Stay Louisville KY Northeast
InTown Suites Extended Stay Louisville KY Westport Road
InTown Suites Extended Stay Louisville KY - Northeast Hotel
InTown Suites Extended Stay Louisville KY - Northeast Louisville

Frequently asked questions

How close is InTown Suites Extended Stay Louisville KY - Northeast to the airport?

InTown Suites Extended Stay Louisville KY - Northeast is 15.5 mi (21-min drive) away from the Louisville Intl. Airport (SDF) airport, the closest popular airport to the property.

Does InTown Suites Extended Stay Louisville KY - Northeast have an airport shuttle?

Airport shuttle services are not available at InTown Suites Extended Stay Louisville KY - Northeast.

Does InTown Suites Extended Stay Louisville KY - Northeast offer free breakfast?

InTown Suites Extended Stay Louisville KY - Northeast does not offer free breakfast.

Is there a casino at InTown Suites Extended Stay Louisville KY - Northeast?

No, there is no casino at this hotel.

What time is check-in at InTown Suites Extended Stay Louisville KY - Northeast?

Check-in start time: 2:00 PM; Check-in end time: 6:00 PM.

Is there free parking at InTown Suites Extended Stay Louisville KY - Northeast?

This hotel offers free self parking.

Does InTown Suites Extended Stay Louisville KY - Northeast have a pool?

InTown Suites Extended Stay Louisville KY - Northeast does not have a pool.

Does InTown Suites Extended Stay Louisville KY - Northeast have a spa?

There are no spa services available at this hotel.

How close is InTown Suites Extended Stay Louisville KY - Northeast to downtown Louisville?

InTown Suites Extended Stay Louisville KY - Northeast is 12.1 mi away from Louisville.

InTown Suites Extended Stay Louisville KY - Northeast Reviews

Reviews

7.2

Good

Rating 10 - Excellent. 18 out of 43 reviews
Rating 8 - Good. 8 out of 43 reviews
Rating 6 - Okay. 6 out of 43 reviews
Rating 4 - Poor. 2 out of 43 reviews
Rating 2 - Terrible. 9 out of 43 reviews

7.2/10

Cleanliness

7.4/10

Staff & service

6.4/10

Amenities

7.0/10

Property conditions & facilities

Reviews

Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The location is convenient. The staff have been friendly and helpful..
Stayed 8 nights in Sep 2025
Verified review

6/10 Okay

Pricing is very confusing one week it's affordable the next week it goes up drastically and they should help people better understand that.
Stayed 7 nights in Jul 2026
Verified review

4/10 Poor

Disliked: Cleanliness, amenities
I was not impressed with this place at all. It was not nearly as nice as they advertise it to be. The Premium room might be larger but the Upgrade room was quite small. Felt very cramped in it. Would not recommend this place and would not stay again.
Stayed 7 nights in May 2026
Verified review

10/10 Excellent

Liked: Cleanliness, check-in, communication, location, listing accuracy

Scott Harris

Wonderful property, would stay there again!
Stayed 3 nights in Jun 2024
Verified review

8/10 Good

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
It was ok
Stayed 7 nights in Jan 2021
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
My family and I had a great stay. It was quiet…the neighbors were friendly with each other. It’s close to a lot of shopping, dining, package store, urgent care. This hotel does provide your towels and rags but you are on your own with pots/pans, cleaning your linen, getting more tissue etc. The staff do visit your room within the first 48hrs for things they may to note to fix or whatever (the guy was very polite and professional) Our housekeeper visit us once to change a/c unit filter and make sure everything was good. She was very kind.
Stayed 12 nights in Jul 2025
Verified review

6/10 Okay

Liked: Cleanliness, property conditions & facilities
Disliked: Amenities
The rooms were clean. Being an extended stay, I expected standard kitchen gear. There was nothing to cook with, eat on or with. No pots/pans, plates, flatware, utensils. Just a 2 burner stove. You did get 2 disposable plastic cups, 1 hotel size bar of soap, and you received 1 roll of toilet paper to last 2 people a week. They sent you home with the towels. They didn't want them back. Office hours were very short. Opening at 11am closed at 6 I think. Staff was friendly when they were there. They were repairing the stairs while we were there. There weren't any 1st floor rooms for ADA access. The elevator was more work to get to, then back to the room, then just fighting the stairs when available. It was priced low, but I did expect a little more then we received.
Stayed 7 nights in May 2026
Verified review

2/10 Terrible

Liked: Staff & service
Disliked: Cleanliness, amenities, property conditions & facilities
I booked 8 nights at InTown Suites Extended Stay Louisville KY (Northeast) but had to leave after just 3 due to fleas in the room—one was literally jumping on my 5-month-old baby's face. This was horrifying and completely unacceptable. I reported it to the front desk, but the staff offered no help or refund. The room was clearly not properly cleaned, and I’m still waiting for a resolution. I strongly advise others to avoid this property.
Stayed 8 nights in Sep 2025
Verified review

8/10 Good

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Si me gustó quedé satisfecho y en futuro vuelvo a hospedarme aqui
Stayed 7 nights in Jun 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Absolutely great company an people working here
Stayed 7 nights in Jan 2022
Verified review

8/10 Good

Liked: Cleanliness, staff & service
It was quiet, nothing fancy but it was convenient and reasonably priced. The room as are dated but they was clean and comfortable.
Stayed 7 nights in Dec 2021
Verified review

2/10 Terrible

Disliked: Staff & service, amenities
They failed to honor the reservation, and informed me they're would still be a charge on my card as "I" would have to cancel the reservation (when they did not have the room available) after the time had passed that I could do so without penalty. Staff was rude and dismissive.
Stayed 15 nights in Dec 2021
Verified review

2/10 Terrible

Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
.
Stayed 11 nights in Nov 2021
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Idk
Stayed 7 nights in Oct 2021
Verified review

8/10 Good

Liked: Cleanliness, property conditions & facilities, room comfort

Description needs clarification

The room was clean, but we had to look at 3 rooms to find one that didn't smell like tobacco smoke. I think it should be stated that although the room has a refrigerator, oven and microwave, there are no dishes, bowls, eating utensils or pans. There are also no hangers. The one soap that was provided was very small and got used up before the week was up.
Stayed 7 nights in May 2021
Verified review

2/10 Terrible

Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
Nothing, was not accepted.
Stayed 7 nights in May 2021
Verified review

8/10 Good

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Good Option For Longer Business Stays

Two of my team members stayed here for a three week trip. Good location and friendly staff. Everything was clean and updated. Would recommend for a longer stay where a kitchen is more essential.
Stayed 19 nights in Apr 2021
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Overall, a nice stay

The manager was wonderful, an absolute angel! The staff was very friendly and curteous! Our room was clean and comfortable. The property was very clean and well maintained. The only issues we had were that dishes and cooking pans were not provided as the listing stated, we had to buy our own, there was a heavy marajuana odor outside and while going to and from our room, and there was a steep price increase from week 1 to week 3 of our stay, about $100 more per week, even though the room price showed as being the same, fees and taxes increased steeply.
Stayed 7 nights in Apr 2021
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Staff was friendly and helpful. In a safe area. Near many restaurants and shopping
Stayed 14 nights in Feb 2021
Verified review

6/10 Okay

Liked: Cleanliness, property conditions & facilities
Clean rooms. Stove, microwave and fridge all functional. Ample parking. NO water pressure. Nice channel package. Had to ask to have my room cleaned/linens changed. Wash your own towels
Stayed 8 nights in Feb 2021
Verified review

10/10 Excellent

Liked: Cleanliness, amenities, property conditions & facilities
Stayed 7 nights in May 2026
Verified review

10/10 Excellent

Stayed 10 nights in Dec 2025
Verified review

10/10 Excellent

Stayed 7 nights in Jan 2026
Verified review

8/10 Good

Stayed 7 nights in Dec 2025
Verified review

10/10 Excellent

Stayed 9 nights in Nov 2024