As a guest of InTown Suites Extended Stay Louisville KY - Northeast, you'll find a vending machine, laundry facilities, and an elevator. The front desk is open around the clock. Free self parking is available.
Smoking is allowed in designated areas at this Louisville hotel.
They failed to honor the reservation, and informed me they're would still be a charge on my card as "I" would have to cancel the reservation (when they did not have the room available) after the time had passed that I could do so without penalty. Staff was rude and dismissive.
The room was clean, but we had to look at 3 rooms to find one that didn't smell like tobacco smoke. I think it should be stated that although the room has a refrigerator, oven and microwave, there are no dishes, bowls, eating utensils or pans. There are also no hangers. The one soap that was provided was very small and got used up before the week was up.
Two of my team members stayed here for a three week trip. Good location and friendly staff. Everything was clean and updated. Would recommend for a longer stay where a kitchen is more essential.
The manager was wonderful, an absolute angel! The staff was very friendly and curteous! Our room was clean and comfortable. The property was very clean and well maintained.
The only issues we had were that dishes and cooking pans were not provided as the listing stated, we had to buy our own, there was a heavy marajuana odor outside and while going to and from our room, and there was a steep price increase from week 1 to week 3 of our stay, about $100 more per week, even though the room price showed as being the same, fees and taxes increased steeply.
Clean rooms. Stove, microwave and fridge all functional. Ample parking. NO water pressure. Nice channel package. Had to ask to have my room cleaned/linens changed. Wash your own towels