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MainStay Suites Louisville Jeffersontown

2.5 star property
Hotel perfectly located for exploring Jeffersontown

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MainStay Suites Louisville Jeffersontown

Photo gallery for MainStay Suites Louisville Jeffersontown

Standard Room, 1 Queen Bed, Non Smoking
Gazebo
Exterior
Desk, blackout drapes, iron/ironing board, free cribs/infant beds
Desk, blackout drapes, iron/ironing board, free cribs/infant beds

Overview of MainStay Suites Louisville Jeffersontown

Reviews
8.0

Very good

Popular amenities

  • Pet-friendlyPet-friendlyPet-friendly
  • Parking includedParking includedParking included
  • KitchenKitchenKitchen
  • LaundryLaundryLaundry
  • Free WiFiFree WiFiFree WiFi
  • GymGymGym

Explore the area

Map
11762 Commonwealth Dr, Louisville, KY, 40299
  • Popular LocationSoutheast Christian Church3 min drive
  • Popular LocationE.P. Tom Sawyer State Park10 min drive
  • Popular LocationMall St. Matthews11 min drive
  • AirportLouisville, KY (SDF-Louisville Intl.)18 min drive

Room options

Room, 1 Queen Bed, Accessible, Non Smoking (Roll-In Shower)

  • Sleeps 2
  • 1 Queen Bed

Room, 2 Double Beds, Non Smoking

  • Sleeps 4
  • 2 Double Beds

Standard Room, 1 Queen Bed, Non Smoking

  • Sleeps 2
  • 1 Queen Bed

Room, 1 Queen Bed, Non Smoking

  • Sleeps 2
  • 1 Queen Bed

Suite, 1 Queen Bed with Sofa bed, Non Smoking

  • Sleeps 4
  • 1 Queen Bed and 1 Double Sofa Bed

Suite, 1 Queen Bed with Sofa bed, Accessible, Non Smoking (Roll-In Shower)

  • Sleeps 4
  • 1 Queen Bed and 1 Double Sofa Bed

Similar properties

About the area

Louisville

Jeffersontown stay.Your stay at this Jeffersontown hotel places you within 2 miles (3 km) of Southeast Christian Church and Skyview Park. Also, Hunnington Place Shopping Center is within 3 miles (5 km) and Eastgate Shopping Center is within 6 miles (10 km).

What's nearby

  • Southeast Christian Church - 3 min drive
  • Skyview Park - 4 min drive
  • Valhalla Golf Club - 9 min drive
  • E.P. Tom Sawyer State Park - 10 min drive
  • Mall St. Matthews - 11 min drive

Getting around

  • Louisville Intl. Airport (SDF) - 18 min drive

Restaurants

  • McDonald's - 4 min walk
  • Yoki Buffet - 8 min walk
  • Cracker Barrel - 12 min walk
  • Starbucks - 4 min walk
  • Recbar - 5 min drive

About this property

MainStay Suites Louisville Jeffersontown

Hotel perfectly located for exploring Jeffersontown
WiFi is free in public spaces. There's an onsite business center. A fitness center, barbecue grills, and a vending machine are also featured at the business-friendly MainStay Suites Louisville Jeffersontown. Free self parking is available.

This Louisville hotel is smoke free.

  • 76 guestrooms or units
  • 3 levels
  • Charging station for electric cars
  • Business facilities
  • Coffee in lobby
  • Dry cleaning
  • Self-service laundry
  • Front desk (24 hours)
  • Express check-out
  • Staff is multilingual
  • Front-desk safe
  • BBQ grill(s)
  • Outdoor picnic space
  • ATM
  • Elevator
  • No smoking on site
  • Water dispenser
MainStay Suites Louisville Jeffersontown offers 76 accommodations with coffee/tea makers and hair dryers. Televisions come with premium cable channels. Kitchenettes offer full-sized refrigerators/freezers, stovetops, microwaves, and cookware/dishes/utensils. Bathrooms include shower/tub combinations.

Guests can surf the web using the complimentary wireless Internet access. Business-friendly amenities include desks and phones; free local calls are provided (restrictions may apply). Additionally, rooms include irons/ironing boards and blackout drapes/curtains. Housekeeping is provided weekly.

Languages

English, Spanish

Property amenities

Family friendly

  • Free cribs/infant beds
  • Full-sized refrigerator
  • Kitchenette
  • Laundry facilities
  • Microwave
  • Rollaway/extra beds (surcharge)

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • Free uncovered self parking on site
  • Free RV/bus/truck parking on site
  • Electric car charging station on site
  • Wheelchair-accessible parking available

Food and drink

  • Coffee/tea in common area(s)

Things to do

  • Fitness center

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Braille signage
  • Elevator
  • Handrails in stairways
  • Lever door handles
  • Stair-free path to entrance
  • Visual alarms in hallways
  • Well-lit path to entrance
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible path to elevator
  • Wheelchair-accessible public washroom
  • Wheelchair-accessible registration desk

Room amenities

Entertainment

  • Cable channels
  • Premium channels
  • TV

Bedroom

  • Air conditioning (climate-controlled)
  • Bed sheets
  • Blackout drapes/curtains
  • Free cribs/infant beds
  • Rollaway/extra beds (surcharge)

Bathroom

  • Hair dryer
  • Shampoo
  • Shower/tub combination
  • Soap
  • Toilet paper
  • Towels

Food and drink

  • Coffee/tea maker
  • Cookware/dishes/utensils
  • Dishwasher
  • Freezer
  • Ice maker
  • Kitchenette
  • Microwave
  • Paper towels
  • Refrigerator
  • Stovetop
  • Toaster

More

  • Desk
  • Free local calls
  • Iron/ironing board
  • Phone
  • Window screens

Policies

Check-in

Check-in start time: 3 PM; Check-in end time: anytime
Early check-in subject to availability
Minimum check-in age: 21

Check-out

Check-out before noon
Contactless check-out available
Late check-out subject to availability
A late check-out fee will be charged
Express check-out available

Special check-in instructions

Front desk staff will greet guests on arrival

Access methods

Staffed front desk

Pets

  • Pets: USD 10 per accommodation (varies based on length of stay), plus a one-time cleaning fee of USD 50
  • Only dogs are allowed
  • Maximum 2 (weight limit: 75 lbs per pet)
  • Restrictions apply
  • For more information, you can reach out to the property at the number on the booking confirmation
  • Service animals are exempt from fees

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are available for USD 10.0 per day.
  • Free cribs (infant beds)!

Property payment types

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Pet fee: USD 10 per accommodation (varies based on length of stay) plus USD 50 one-time cleaning fee
  • Service animals are exempt from fees
  • Late check-out is available for a fee (subject to availability)
  • Rollaway bed fee: USD 10.0 per day

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
This property accepts credit cards; cash is not accepted
Safety features at this property include window guards
Charges for extra guests may apply and vary according to property policy.
A cash deposit, credit card, or debit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
    This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession. The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation. This property accepts Visa, Mastercard, American Express, and Discover. Cash is not accepted. 
    For guests' safety, the property includes a smoke detector and window guards in each accommodation. Contactless check-out is available.

We should mention

  • To make arrangements to bring your pet, contact the property directly at the number on your booking confirmation (please see the Fees section for related charges).

Property is also known as

Hawthorn Suites Louisville
Hawthorn Suites Wyndham Jeffersontown
Hawthorn Suites Wyndham Jeffersontown Aparthotel
Hawthorn Suites Wyndham Jeffersontown Aparthotel Louisville
Hawthorn Suites Wyndham Louisville Jeffersontown
Hawthorn Suites Wyndham Louisville Jeffersontown Hotel
Hawthorn Suites Wyndham Jeffersontown Hotel
MainStay Suites Louisville Jeffersontown Hotel
MainStay Suites Louisville Jeffersontown Louisville
Hawthorn Suites by Wyndham Louisville / Jeffersontown
MainStay Suites Louisville Jeffersontown Hotel Louisville

MainStay Suites Louisville Jeffersontown Reviews

Reviews

8.0

Very good

Rating 10 - Excellent. 428 out of 1002 reviews" "
Rating 8 - Good. 322 out of 1002 reviews" "
Rating 6 - Okay. 113 out of 1002 reviews" "
Rating 4 - Poor. 73 out of 1002 reviews" "
Rating 2 - Terrible. 66 out of 1002 reviews" "

8.4/10

Cleanliness

8.6/10

Staff & service

7.4/10

Amenities

8.0/10

Property conditions & facilities

6.6/10

Eco-friendliness

Reviews

6/10 Okay

Miranda

Travelled with family
Liked: Cleanliness, staff & service
The stay was ok. The room was ok. Founds plenty of strands of hair in my bed. There was a fire alarm that went off around 2am our second night and we had to sit outside in the car for about an hour. The room cleanliness was ok, it did smell like paint. The receptionist was very nice and accommodating. The very front entrance is often occupied with smokers so walking in and out with my daughter was unappealing. Overall the stay served its purpose.
Stayed 3 nights in Apr 2024

8/10 Good

Julia, Milford

Stayed 1 night in Mar 2024

10/10 Excellent

Vinay kumar

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Good place to spend time
Stayed 2 nights in Jan 2024

8/10 Good

Keith

Travelled with family
Liked: Staff & service, amenities
I chose this hotel because they had the destination charging 2 J1772 and two Tesla chargers. There was only one parking spot that was not ICE'd, so I was able to charge, but the other three were blocked. I was lucky. The front desk staff was really nice and very helpful when I needed the sofa bedding. The room was dated, and the heating/cooling was not working correctly with the thermostat. The room was roomy and was nice, just dated. It appears that they have some long term guests and I assume those were the ones always hanging out at the entrances smoking, which was not very appealing.
Stayed 1 night in Dec 2023

6/10 Okay

Peifang F

Travelled with family
Liked: Staff & service
Unfortunately, during our stay they had water pipe repairing. We had water outage several times.
Stayed 4 nights in Dec 2023

10/10 Excellent

Charles

Liked: Staff & service, room comfort
Christmas Shopping Visit
Great visit...Loved the check-in clerk.Very friendly
Stayed 2 nights in Nov 2023

4/10 Poor

Latasha

Travelled with family
Liked: Staff & service
Disliked: Cleanliness, property conditions & facilities
Got locked out of hotel 2 time and room was a waste of money
Stayed 8 nights in Nov 2023

2/10 Terrible

ramsai

Travelled with group
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
Staff was rude over the phone and saw some spider in the room . And the was not clean when we arrived

10/10 Excellent

Brie

Travelled with family, Travelled with family and small children, Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Check-in was quick and easy and the front desk staff were funny and kind. The property and room were clean and in great shape.
Stayed 1 night in Oct 2023

2/10 Terrible

Gail

Disliked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Nov 2023