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"Front desk was helpful for us to locate street parking upon arrival. Chairs at the lounge (arm rests) mostly have holes. We had 2 twin beds that I thi ... " More

By a verified traveller on Tue 26 Nov 2019

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Hotel Description

3-star hotel near Basilica of Our Lady of the Rosary

Heart of Lourdes

Within a 15-minute walk of the hotel, you'll find Basilica of Our Lady of the Rosary and Basilica of the Immaculate Conception. House of Sainte Bernadette and Birthplace of Bernadette - Moulin de Boly are also within half a mile (1 km).

Restaurant, bar/lounge

A restaurant and a bar/lounge are featured at this hotel. WiFi in public areas is free. A coffee shop, a snack bar/deli, and express check-in are also on offer.

Double Room

Bed Count 2 Twin Beds Maximum Occupancy 2 Max
CA $72* Per night/room 12 May - 13 May

Triple Room, 3 Single Beds

Bed Count 3 Twin Beds Maximum Occupancy 3 Max

Single Room, 1 Single Bed

Bed Count 1 Twin Bed Maximum Occupancy 1 Max

Hotel St-Etienne ratings based on 2 Verified Reviews

Review Summary
3.5 out of 5 3.5 out of 5.0
Room cleanliness 3.0 out of 5.0
Service & staff 3.0 out of 5.0
Room comfort 0.0 out of 5.0
Hotel condition 2.0 out of 5.0

Guest reviews for Hotel St-Etienne

Everyone (1) Couples (1)
4 out of 5

Posted by , from Parlin on 27 Oct. 2022

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3 out of 5
Front desk was helpful for us to locate street parking upon arrival. Chairs at the lounge (arm rests) mostly have holes. We had 2 twin beds that I think needs to be replaced already. You sink as you seat or lay down. TV size was too tiny for the room size and only 1-3 english channels, no cable . Reservations required for brkfst and dinner, hard to do as it is hard to tell if you will make it on time. Very accomodating in giving us hot water. No (small) fridge in the room Toiletries do not included shampoo Towels are more like kitchen towels, very thin and do not smell fresh. Our beds were made daily which was great. Heating source was small and did not warm the room well enough, and also took long to warm the room. It is an old building. Lady receptionist always pleasant though.

Posted by on 26 Nov. 2019

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Property Features

Along with a restaurant and a coffee shop/cafe, there's a snack bar/deli on site. You can enjoy a drink at the bar/lounge. WiFi is free in public spaces. Tour/ticket assistance, multilingual staff, and gift shops/newsstands are also featured at Hotel St-Etienne. This 3-star Lourdes hotel is smoke free.

  • 43 guestrooms or units
  • 5 levels
  • Deli
  • Breakfast available (surcharge)
  • Coffee in lobby
  • Front desk (24 hours)
  • Express check-in
  • Express check-out
  • Staff is multilingual
  • Storage area for luggage
  • Tour and ticket information
  • Gift shop
  • Newspapers in lobby (free)
  • Television in lobby
  • Onsite shopping
  • Elevator
  • No smoking on site
  • Bar or lounge
  • Dining venue

Family Friendly Amenities

  • Family property
  • Free WiFi
  • Soundproofed rooms
  • Snack bar/deli

Internet

Available in all rooms: Free WiFi

Available in some public areas: Free WiFi

Parking

Free parking nearby

Transport

  • Train station: Lourdes Station (1.3 km / 0.8 mi)

Room Amenities

Hotel St-Etienne offers 43 accommodations with complimentary toiletries and blackout drapes/curtains. Flat-screen televisions come with satellite channels. Bathrooms include showers. Guests can surf the web using the complimentary wireless Internet access. Business-friendly amenities include desks and phones. Housekeeping is offered daily and hair dryers can be requested.

  • Flat-screen television
  • Satellite channels
  • Shower
  • Housekeeping (daily)
  • Hair dryer available
  • Toiletries (free)
  • Telephone
  • Desk
  • Blackout drapes
  • Sound-insulated rooms
  • Heating
  • Ensuite bathroom
  • Wheelchair accessible

Food & Drink

For a fee, guests can enjoy continental breakfast on weekdays from 6:00 AM and 9:30 AM.

Restaurant St Etienne - This restaurant serves breakfast, lunch, and dinner. A children's menu is available. Reservations are required.

Hotel Policies

Check-in

  • Check-in time ends at anytime

Special check-in instructions:

Front desk staff will greet guests on arrival.

Front desk staff will greet guests on arrival.

Check-out

  • Check-out by 11 AM

Payment types

Children and extra beds

  • Children are welcome.
  • Kids stay free! Up to 2 children 2 years old and younger stay free when using existing bedding.
  • Cribs (infant beds) are not available.

Pet Policy

  • Pets are welcome and stay free
  • Only dogs and cats are allowed

Policies

Charges for extra guests may apply and vary according to property policy.

A cash deposit, credit card, or debit card for incidental charges and government-issued photo identification may be required upon check-in.

Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.

This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession. This property accepts Visa, Mastercard, and American Express. Contactless check-in and contactless check-out are available.

  • No cribs (infant beds) available
  • Children stay free
  • Service animals are allowed
  • Service animals are exempt from fees/restrictions
  • Number of children who can stay free - 2
  • Pets allowed (no fees)
  • Staffed front desk
  • Online Penalty Collection
  • Children stay free 2
  • Property is cleaned with disinfectant
  • Staff wears personal protective equipment
  • Protective clothing is not available to guests
  • Guests are provided with free hand sanitizer
  • Social distancing measures are in place
  • Contactless check-in is available
  • Property confirms they are implementing enhanced cleaning measures
  • Staff temperature checks are not conducted regularly
  • Temperature checks are not available to guests
  • Bed sheets and towels are washed at a temperature of at least 60°C/140°F
  • Commonly-touched surfaces are cleaned with disinfectant
  • Property confirms they are implementing guest safety measures
  • Contactless check-out is available
  • Property does not follow sanitization practices of any association

Fees

Guests will be asked to pay the following charges at the property:

  • A tax is imposed by the city: EUR 2.30 per person, per night. This tax does not apply to children under 18 years of age.

We've listed all charges provided to us by the property.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for continental breakfast: approximately EUR 5.50 per person

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

Hotel Names

  • Hotel St-Etienne
  • Hotel St-Etienne Lourdes
  • St-Etienne Lourdes
  • Saint Etienne Lourdes
  • Hotel St-Etienne Hotel
  • Hotel St-Etienne Lourdes
  • Hotel St-Etienne Hotel Lourdes

You should know

  • Onsite cash transactions can't exceed EUR 1000, due to national regulations. For more details, please contact the property using information in the booking confirmation.
  • Up to 2 children 2 years old and younger stay free in the same room as the parent or guardian when using existing bedding.

National Rating

This property has received its official star rating from the French Tourism Development Agency, ATOUT France.

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*Price based on the lowest price found within past 24 hours and based upon one night stay for two adults over the next thirty days. Prices and availability subject to change. Additional terms may apply.