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Carlton Hotel Lyon - MGallery Collection

4.0 star property
4-star luxury hotel near Bellecour Square

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Photo gallery for Carlton Hotel Lyon - MGallery Collection

Junior Suite, 1 King Bed (Republic Square view) | View from room
Room, 2 Single Beds
Steam room, Turkish bath, body treatments, body scrubs, facials
Front of property - evening/night
Lobby

Reviews

9.4 out of 10
Exceptional

Popular amenities

  • Bar
  • Spa
  • Parking available
  • Room service
  • Pet-friendly

Explore the area

Map
4 Rue De Jussieu, Lyon, Rhone, 69002
  • Bellecour Square
    ‪5 min walk‬
  • Place des Terreaux
    ‪9 min walk‬
  • Hôtel de Ville de Lyon
    ‪9 min walk‬
  • Lyon (LYS-Saint-Exupery)
    ‪28 min drive‬

Room options

View all photos for Junior Suite, 1 King Bed, View (Republic Square view)

Junior Suite, 1 King Bed (Republic Square view)

Junior Suite, 1 King Bed, View (Republic Square view)

9.8 out of 10
Exceptional
(11 reviews)
  • 40 sq m
  • City view
  • Sleeps 4
  • 1 King Bed

View all photos for Room, 1 Double Bed

Room, 1 Double Bed

Room, 1 Double Bed

9.6 out of 10
Exceptional
(19 reviews)
  • 28 sq m
  • City view
  • Sleeps 3
  • 1 Double Bed

View all photos for Room, 1 Double Bed (Cocoon)

Room, 1 Double Bed (Cocoon) | View from room

Room, 1 Double Bed (Cocoon)

9.4 out of 10
Exceptional
(13 reviews)
  • 15 sq m
  • City view
  • Sleeps 2
  • 1 Double Bed

View all photos for Room, 2 Single Beds

Room, 2 Single Beds

Room, 2 Single Beds

9.6 out of 10
Exceptional
(26 reviews)
  • 23 sq m
  • City view
  • Sleeps 2
  • 2 Twin Beds

View all photos for Room, 1 Double Bed

Room, 1 Double Bed | View from room

Room, 1 Double Bed

9.2 out of 10
Wonderful
(15 reviews)
  • 18 sq m
  • City view
  • Sleeps 2
  • 1 Double Bed

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About the area

Lyon

Central Lyon getaway .At this Lyon City Centre hotel, you'll be within a 5-minute walk of Historic Site of Lyon and Hôtel-Dieu. Place des Jacobins and Bellecour Square are also within half a mile (1 km).

What's nearby

  • Bellecour Square - 5 min walk - 0.4 km
  • Place des Terreaux - 9 min walk - 0.8 km
  • Hôtel de Ville de Lyon - 9 min walk - 0.8 km
  • Lyon National Opera - 11 min walk - 0.9 km
  • Part Dieu Mall - 18 min walk - 1.6 km

Getting around

  • Cordeliers Bourse Station - 4 min walk
  • Lyon Saint Paul Station - 14 min walk
  • Saint-Exupery Airport (LYS) - 38 min drive

Restaurants

  • ‪Five Guys Lyon République - ‬3 min walk
  • ‪Le République - ‬3 min walk
  • ‪Pimprenelle - ‬3 min walk
  • ‪Le Lafayette - ‬2 min walk
  • ‪Chez Carlo - ‬3 min walk

About this property

Carlton Hotel Lyon - MGallery Collection

4-star luxury hotel near Bellecour Square
Carlton Hotel Lyon - MGallery Collection offers its guests a full-service spa. WiFi is free in public spaces. You can enjoy a drink at the bar/lounge. Multilingual staff, tour/ticket assistance, and concierge services are also featured at the luxury Carlton Hotel Lyon - MGallery Collection. Parking is available for a fee.

This 4-star Lyon hotel is smoke free.

  • 1 building
  • 80 guestrooms or units
  • 4 levels
  • Childcare (surcharge)
  • Charging station for electric cars
  • Breakfast available (surcharge)
  • Dry cleaning
  • Self-service laundry
  • Front desk (24 hours)
  • Staff is multilingual
  • Storage area for luggage
  • Front-desk safe
  • Tour and ticket information
  • Concierge
  • Beauty salon
  • Newspapers in lobby (free)
  • Bellhop
  • Elevator
  • No smoking on site
  • Water dispenser
  • Bar or lounge
  • 1 conference room
Carlton Hotel Lyon - MGallery Collection offers 80 accommodations with minibars and safes. Televisions come with satellite channels. Bathrooms include bathrobes, complimentary toiletries, and hair dryers.

This Lyon hotel provides complimentary wireless Internet access. Business-friendly amenities include desks and phones. Additionally, rooms include complimentary bottled water and coffee/tea makers. Irons/ironing boards, change of towels, and change of bedsheets can be requested. Housekeeping is provided daily.

Guests can indulge in a pampering treatment at the hotel's full-service spa. Services include facials, body scrubs, and body treatments. The spa is equipped with a steam room and Turkish bath/hammam. The spa is open daily.

Awards and affiliations

Eco-Certified Property
This property participates in Green Key (Foundation for Environmental Education), a program that measures the property's impact on one or more of the following: environment, community, cultural-heritage, the local economy.
The property is a member of Historic Hotels of the World.

Languages

Arabic, English, French, German, Italian, Portuguese, Russian, Spanish

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includes taxes & fees
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Property amenities

Family friendly

  • Babysitting (surcharge)
  • Laundry facilities
  • Rollaway/extra bed (surcharge)
  • Soundproofed rooms

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • Electric car charging station on site
  • Height restrictions apply for onsite parking
  • Valet parking on site (EUR 37 per night)

Food and drink

  • Local cuisine breakfast available for a fee 6:30 AM to 10:30 AM on weekdays and 7:00 AM to 11:00 AM on weekends; EUR 28 per person
  • A bar/lounge

Things to do

  • Bicycle rentals
  • Full-service spa

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Assistive listening devices
  • Elevator
  • Stair-free path to entrance
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible public washroom
  • Wheelchair-accessible registration desk

Room amenities

Entertainment

  • TV with satellite channels

Bedroom

  • Bedsheets provided
  • Blackout drapes
  • Rollaway/extra bed (surcharge)

Bathroom

  • Bathrobes
  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Towels provided

Food and drink

  • 24-hour room service
  • Coffee/tea maker
  • Electric kettle
  • Free bottled water
  • Minibar

More

  • Air conditioning (climate-controlled)
  • Bulk dispensers for toiletries
  • Cleaning products are eco-friendly
  • Connecting rooms available
  • Desk
  • Eco-friendly toiletries
  • Energy-saving switches in guestrooms
  • Iron/ironing board on request
  • LED lighting
  • Phone
  • Recycling
  • Safe
  • Soundproofed rooms
  • Water-efficient showers

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: anytime
Minimum check-in age: 18

Check-out

Check-out before noon
Contactless check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property

Access methods

Staffed front desk

Pets

  • Pets: EUR 15 per pet, per day
  • Service animals are exempt from fees

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are available for EUR 30.0 per night.

Property payment types

Important information

Fees

Guests will be asked to pay the following charges at the property:

  • A tax is imposed by the city: EUR 2.50 per person, per night. This tax does not apply to children under 18 years of age.

We've listed all charges provided to us by the property.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for local cuisine breakfast: approximately EUR 28 per person
  • Valet parking fee: EUR 37 per night
  • Pet fee: EUR 15 per pet, per day
  • Service animals are exempt from fees
  • Rollaway bed fee: EUR 30.0 per night

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
This property affirms that it follows the cleaning and disinfection practices of ALLSAFE (Accor Hotels)
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
Charges for extra guests may apply and vary according to property policy.
A cash deposit, credit card, or debit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
    This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession. This property accepts Visa, Mastercard, American Express, Diners Club, JCB International, Eurocard, and Barclaycard. Cash is not accepted. This property affirms that it follows the cleaning and disinfection practices of ALLSAFE (Accor Hotels).

We should mention

  • Onsite cash transactions can't exceed EUR 1000, due to national regulations. For more details, please contact the property using information in the booking confirmation.
  • Reservations are needed for massage services and spa treatments. For reservations, contact the hotel before arrival using the contact information on the booking confirmation.
  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.

National rating

This property has received its official star rating from the French Tourism Development Agency, ATOUT France.

Property is also known as

Carlton Lyon MGallery Collection
Carlton MGallery Collection
Hotel Carlton Lyon MGallery Sofitel
Hôtel Carlton MGallery Collection
Hotel Carlton MGallery Sofitel
Carlton Lyon MGallery Sofitel
Carlton MGallery Sofitel
Hotel Carlton Lyon MGallery By Sofitel
Hotel Carlton Lyon - MGallery Hotel Collection Lyon
Hotel Carlton Lyon - MGallery Hotel Collection Hotel
Hotel Carlton Lyon - MGallery Hotel Collection Hotel Lyon

Carlton Hotel Lyon - MGallery Collection Reviews

Reviews

9.4

Exceptional

Rating 10 - Excellent. 718 out of 1000 reviews
Rating 8 - Good. 217 out of 1000 reviews
Rating 6 - Okay. 40 out of 1000 reviews
Rating 4 - Poor. 14 out of 1000 reviews
Rating 2 - Terrible. 11 out of 1000 reviews

9.6/10

Cleanliness

9.4/10

Staff & service

8.8/10

Amenities

9.2/10

Property conditions & facilities

9.2/10

Eco-friendliness

Reviews

10/10 Excellent

Ilsiar

Stayed 3 nights in Apr 2025

10/10 Excellent

Carol

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We had a great time. The hotel and staff were extremely helpful. Great dining recommendations. Beautiful room. Great area. Highly recommended!
Stayed 5 nights in Mar 2025

10/10 Excellent

Randall

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Mar 2025

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Dec 2024

10/10 Excellent

santino

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Mar 2025

4/10 Poor

Matthew

Disliked: Room comfort

Waste of my hard earned money

It was a not much different to the other hotels I’ve stayed in that cost half the price. The staff were friendly enough but I found it uninspiring. The bed was so hard we might as well have slept on the floor. Breakfast, what a rip off! The hot food was cold, the selection was good but not of a quality befitting the cost. 28€ was two to three times too expensive for what it was. In my opinion don’t waste you money.
Stayed 1 night in Mar 2025

10/10 Excellent

santino

Stayed 2 nights in Mar 2025

10/10 Excellent

ZVICA

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

GREAT LOCATION , VERY GOOD HOTEL

Stayed 4 nights in Feb 2025

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Carlton hotel

Fabulous hotel Very friendly clean Right in the middle of town This is my 3rd stay
Stayed 7 nights in Feb 2025

10/10 Excellent

Sheryl

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Very nice staff.. comfortable rooms, quiet
Stayed 2 nights in Feb 2025

10/10 Excellent

No David

Stayed 1 night in Feb 2025

10/10 Excellent

Stéphanie

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Excellent service, petit déjeuner un peu cher, mais délicieux.chambre très confortable
Stayed 1 night in Feb 2025

8/10 Good

Timothy

Liked: Cleanliness, staff & service, property conditions & facilities
Very central to everything, making it a perfect launching point to see everything in Lyon
Stayed 3 nights in Feb 2025

10/10 Excellent

Lori

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The reception and staff were excellent Rooms clean and comfortable. Enjoyed the stay thoroughly.
Stayed 2 nights in Jan 2025

10/10 Excellent

kylie

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excellent property situated in the heart of lyon. Walkable to many places as well as easy access to all forms of transport. Check in staff were amazing and shoed us some tours as well as places to dine. When i asked for an additional room the staff were able to accommodate my request and were also avle to out my daughter on same floor as me. The junior suite rm 422 is amazing with magnificent views across place de la republique up to fourviere. We were treated to couples dancing each night for a short time just below us in the square. The breakfast was superb and the service impeccable. I highly recommend this hotel and will be staying there again when next in lyon
Stayed 4 nights in Jan 2025

10/10 Excellent

Monica

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Would highly recommend

Extremely friendly and helpful check in, very nice bar staff, and room service attendants. Room was spectacular, lots of room, very comfortable bed with black out curtians and gorgeous view. Large bathtub thay my husband and I enjoyed nightly. Breakfast was good, only wished mini bar had wine in it. Great location to shops, cafes and resturants.
Stayed 3 nights in Dec 2024

10/10 Excellent

Karyn

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Dec 2024

10/10 Excellent

Dave

Stayed 5 nights in Nov 2024

8/10 Good

John

Stayed 3 nights in Dec 2024

10/10 Excellent

Dave

Stayed 2 nights in Nov 2024

10/10 Excellent

Thomas

Liked: Cleanliness, property conditions & facilities, room comfort

Elegance in Lyon

We visited during the Festival of Lights so the city was crowded. The hotel was close enough to the light displays but far enough not to hear the crowds. The staff was very attentive and friendly. The hotel was beautiful. The room was amazing with three balconies! We would come back.
Stayed 2 nights in Dec 2024

10/10 Excellent

Gill

Liked: Cleanliness, staff & service, property conditions & facilities
Amazing, loved my stay at the Carlton. Nothing was too much trouble for the staff who were friendly and very welcoming, special shout out to Lucas. Hope to be back one day. Definitely recommend this property.
Stayed 3 nights in Nov 2024

10/10 Excellent

Mina

Liked: Property conditions & facilities, room comfort
Stayed 2 nights in Nov 2024

10/10 Excellent

Carol

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 5 nights in Oct 2024

10/10 Excellent

Stephanie

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Nov 2024