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Hotel Hasna

3.0 star property
3-star hotel near Jemaa el-Fnaa

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Photo gallery for Hotel Hasna

Interior
Property entrance
Hallway
2 restaurants, breakfast, lunch, dinner served; international cuisine
Outdoor pool

Reviews

5.8 out of 10

Popular amenities

  • Pool
  • Breakfast included
  • Pet friendly
  • Free WiFi
  • Restaurant
  • Air conditioning

Explore the area

View in a map
247 Avenue Mohamed V, Guéliz, Marrakech, 40020
  • Place, Marrakech Plaza
    ‪2 min walk‬
  • Place, Carré Eden Shopping Center
    ‪8 min walk‬
  • Place, Majorelle Garden
    ‪15 min walk‬
  • Airport, Marrakech (RAK-Menara)
    ‪10 min drive‬

Room options

View all photos for Double or Twin Room

Double or Twin Room

Double or Twin Room

  • 14 sq m
  • Sleeps 2
  • 1 Double Bed OR 2 Twin Beds

View all photos for Triple Room

Triple Room

Triple Room

  • 20 sq m
  • Sleeps 3
  • 1 Double Bed and 1 Twin Bed OR 3 Twin Beds

View all photos for Quadruple Room

Rollaway beds, free WiFi, bed sheets

Quadruple Room

  • 24 sq m
  • Sleeps 4
  • 1 Double Bed and 2 Twin Beds OR 4 Twin Beds

View all photos for Single Room

Single Room

Single Room

  • 14 sq m
  • Sleeps 1
  • 1 Double Bed OR 2 Twin Beds

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About the area

Marrakech

Heart of Marrakech.At this Gueliz hotel, you'll be within a 5-minute walk of Place du 16 November and Marrakech Plaza. Grand Poste Gueliz and Harti Garden are also within half a mile (1 km).

What's nearby

  • Marrakech Plaza - 2 min walk - 0.2 km
  • Carré Eden Shopping Center - 8 min walk - 0.7 km
  • Place Bab Doukkala - 8 min walk - 0.7 km
  • Avenue Mohamed VI - 13 min walk - 1.1 km
  • Majorelle Garden - 15 min walk - 1.3 km

Getting around

  • Marrakech Central Station - 17 min walk
  • Menara Airport (RAK) - 11 min drive

Restaurants

  • ‪Mizaan - ‬2 min walk
  • ‪L'ADRESSE - ‬2 min walk
  • ‪Layali Karoun - ‬3 min walk
  • ‪L'escapade - ‬2 min walk
  • ‪Sports Lounge - ‬4 min walk

About this property

Hotel Hasna

3-star hotel near Jemaa el-Fnaa
There are 2 restaurants on site. Free breakfast is served. Public spaces have free WiFi. Hotel Hasna also features an outdoor pool, concierge services, and dry cleaning/laundry services.

Smoking is allowed in designated areas at this 3-star Marrakech hotel.

  • 50 guestrooms or units
  • 2 dining venues
  • Continental breakfast (free)
  • Dry cleaning
  • Front desk (24 hours)
  • Storage area for luggage
  • Front-desk safe
  • Concierge
  • Television in lobby
  • Bellhop
  • Elevator
  • Smoking in designated areas
Hotel Hasna offers 50 air-conditioned accommodations with complimentary toiletries. Flat-screen televisions come with cable channels.

Bathrooms include shower/tub combinations. This Marrakech hotel provides complimentary wireless Internet access. Housekeeping is provided daily.

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Property amenities

Family friendly

  • In-room refrigerator
  • Outdoor pool
  • Rollaway/extra bed (surcharge)

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • No onsite parking available
  • Street parking available

Food and drink

  • Free continental breakfast
  • 2 restaurants

Things to do

  • Outdoor pool
  • TV in common areas

Accessibility

  • Elevator

Room amenities

Entertainment

  • Flat-screen TV with cable channels

Bedroom

  • Bedsheets provided
  • Rollaway/extra bed (surcharge)

Bathroom

  • Free toiletries
  • Private bathroom
  • Shower/bathtub combination
  • Towels provided

Food and drink

  • Limited room service
  • Refrigerator

More

  • Air conditioning
  • Heating

Policies

Check-in

Check-in start time: 1:00 PM; Check-in end time: 11:00 PM
Minimum check-in age: 18

Check-out

Check-out before noon

Special check-in instructions

Front desk staff will greet guests on arrival at the property
Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

  • Pets are welcome and stay free
  • Maximum 1 (weight limit: 22 lbs per pet)

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are available for EUR 10.0 per night.
  • Cribs (infant beds) are not available.

Property payment types

Important information

Fees

Guests will be asked to pay the following charges at the property:

  • A tax is imposed by the city: EUR 1.10 per person, per night. This tax does not apply to children under 12 years of age.

We've listed all charges provided to us by the property.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Rollaway bed fee: EUR 10.0 per night

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
Guests must contact this property in advance to reserve rollaway/extra beds
This property accepts credit cards; cash is not accepted
Charges for extra guests may apply and vary according to property policy.
A cash deposit, credit card, or debit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
    This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession. No onsite parking is available. Guests must contact this property in advance to reserve rollaway/extra beds. This property accepts Visa, Mastercard, Diners Club, and JCB International. Cash is not accepted. 

Property is also known as

Hotel Hasna Marrakech
Hasna Marrakech
Hotel Hasna Hotel
Hotel Hasna Marrakech
Hotel Hasna Hotel Marrakech

Hotel Hasna Reviews

Reviews

5.8
Rating 10 - Excellent. 1 out of 34 reviews
Rating 8 - Good. 14 out of 34 reviews
Rating 6 - Okay. 6 out of 34 reviews
Rating 4 - Poor. 6 out of 34 reviews
Rating 2 - Terrible. 7 out of 34 reviews

5.8/10

Cleanliness

7.0/10

Staff & service

5.4/10

Amenities

5.8/10

Property conditions & facilities

Reviews

4/10 Poor

Verified traveller

Liked: Cleanliness
Disliked: Room comfort

50/50

Hot water was unavailable. Air conditioning remote was unavailable. Inexperienced reception team.
Stayed 1 night in Jun 2019

2/10 Terrible

Kevin

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort

DO NOT BOOK THIS HOTEL

What a joke. DO NOT STAY HERE. We booked this hotel upon arrival the hotel was under construction and was not available for us to enter. Someone came out and informed us they moved us to Hotel Hicham, I was told to find a taxi and go there. The worst experience I have ever had
Stayed 4 nights in May 2019

6/10 Okay

Verified traveller

Disliked: Amenities, property conditions & facilities
The hotel was poor, rooms dated, air conditioning was not working well. Rooms were not clean, rugs dirty, patio doors in room 401 were not accessible. No roof terrace and pool as described. Young female receptionist was unfriendly and unhelpful. Location was good. Continental breakfast was poor and basic. No snacks or drinks available and no facilities in rooms. Would not recommend
Stayed 4 nights in Apr 2019

2/10 Terrible

Verified traveller

Disliked: Cleanliness, property conditions & facilities, room comfort

Good location, needs improvement

Booked at the last minute after another booking cancelled on us and we needed a room late at night. Friendly staff, good location, however...the room was old, dated and dirty. The shower curtain stopped a foot above the shower, patches of plaster were missing from the ceiling, one of the light fittings was coming loose and the room smelled musty. The sheets looked clean but I’m not sure about the blankets and pillowcases. We faced onto a balcony and someone was staring into the room one morning while I was still in bed with the window slightly open, we think he was another guest. We travel all the time and this is one of the worst hotels we have ever stayed in due to the cleanliness and dated appearance.
Stayed 2 nights in Apr 2019

6/10 Okay

Verified traveller

Disliked: Cleanliness
The property is located in the center of the city and I like this they are kind But they need more cleaning .
Stayed 3 nights in Apr 2019

8/10 Good

Verified traveller

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The hotel was well located in the city . Easy to get around. Everyone there was kind and helpful. It’s an old building but enjoyable. Especially waking up to someone’s morning prayer.
Stayed 6 nights in Apr 2019

2/10 Terrible

Verified traveller

Travelled with group
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
I found it filthy with no effort towards cleanliness. It was difficult to identify chromeium in the bathroom; obvious dust in many places. There was confusion as to the booking, although it was eventually resolved.
Stayed 3 nights in Apr 2019

10/10 Excellent

donghyun

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Poor wifi. Other things were good.
Stayed 1 night in Feb 2019

8/10 Good

Syed al

Liked: Cleanliness, staff & service, property conditions & facilities

Good location, nice and simple

Amazing hotel Good staff Nice breakfast Very very good location Happy to stay again
Stayed 1 night in Oct 2018

8/10 Good

RABIA

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

It was ok

Everything was ok , The only thing which a bit annoying , the reception keeps asking you to be quite inside your rooms . Even you just talk on the on the phone at 8:30 pm .
Stayed 1 night in May 2018

8/10 Good

isabelle

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Hotel HASNA devient hotel MBROUK

Cela fait plusieurs années que nous venons à l'Hotel Hasna et nous n'avons jamais été déçus. Seulement cette année, nous avons découvert que l'hotel avait changer de nom : Hotel MBROUK. Ce qui ne change en rien à la qualité du service mais surpris en arrivant devant l'hotel.
Stayed 1 night in Jan 2020

2/10 Terrible

Raffaele

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Hotel vecchio con camere piccole letti scomodi, colazione continentale zero, portavano un panino vecchio scongelato una scatolina di marmellata e un mini cornetto ,caffè nero nel bidone e latte nel bidone in un ristorante spoglio e sporco.al momento di pagare la tassa di soggio9negavano la ricevuta di pagamento, perché dicevano che doveva darla hotel.com. sconsiglio questo hotel
Stayed 5 nights in Mar 2019

4/10 Poor

Michel

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Mar 2019

6/10 Okay

Gunilla

Liked: Cleanliness, room comfort
Disliked: Staff & service
Stayed 7 nights in Mar 2019

4/10 Poor

Verified traveller

Travelled with partner
Disliked: Cleanliness, property conditions & facilities
Edullinen ja hyvä sijainti. Huone oli epäsiisti ja lämmintä vettä ei tullut.
Stayed 1 night in Mar 2019

6/10 Okay

Verified traveller

Liked: Room comfort
Disliked: Property conditions & facilities
Stayed 1 night in Mar 2019

2/10 Terrible

Verified traveller

Travelled with partner
Liked: Staff & service
Disliked: Cleanliness, property conditions & facilities
L'endroit est bien situé mais tous est vieux lequipement le matériel et le petit déjeuner nul.
Stayed 3 nights in Feb 2019

8/10 Good

Michel

Liked: Staff & service
Disliked: Cleanliness, room comfort

propreté à revoir

Déjà commenté
Stayed 2 nights in Jan 2019

2/10 Terrible

Sissi

Disliked: Cleanliness, property conditions & facilities
Hôtel vieux insalubre sale. A ne pas conseiller même pour une nuit.. Salle de bains désastreuse. Salle. Des travaux à prévoir. On ne peut pas s installer dans la baignoire. De plus la robinetterie est défectueuse.. Des cheveux par terre. Ce n est pas balayé ni lavé par terre à chaque changement de client
Stayed 3 nights in Dec 2018

8/10 Good

Oleg

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Комфортный и экономичный отель

Достаточно чистые номера, уборка каждый день, приветливый персонал, в отеле имеется свой бассейн, отличное месторасположения - до площади Джемаа эль Фна 15-20 минут пешком. Минус - старая мебель, но номера теплые, что немаловажно для глубокой осени в Марокко.
Stayed 2 nights in Nov 2018

8/10 Good

Badher, LYON

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Bon personnel et bonne relation avec la clientèle Grande chambre, lit confortable sauf qu'un coup de nettoyage des robinetterie à revoir (juste un peu de saleté vu que je suis assez maniaque) mais dans l'ensemble à ce prix la c'est bien. Petit déj. normale sans grande surprise mais suffisant (beurre, confiture, pain, jus d'orange frais) 12 min à pied de la place de Marrakech sinon bcp de resto et magasins à 2 minutes
Stayed 2 nights in Nov 2018

6/10 Okay

Trille

Disliked: Room comfort

I hjerte af Marrakesh

Et lille familiehotel. Noget slidt , men rent. Personalet er venlige . Prisen er superbillige og adressen er helt perfekt . Man kan gå til alt herfra . Kæmpe fordel er at de har parkingskælder .
Stayed 1 night in Aug 2018

8/10 Good

Anne

Liked: Staff & service, property conditions & facilities, room comfort

Agreable petit hotel marocain typique

Hôtel marocain typique. Il faut donc respecter les marocains en vacances et leurs habitudes sans agresser l'agent d'accueil s'il manque du papier toilette par exemple ou la télécommande de la climatisation ... Il fera son possible pour vous contenter. La piscine est appréciable après une journée de marche dans la ville. Petit bémol, le petit déjeuner qui est une mauvaise copie d'un petit dej' français.
Stayed 1 night in Aug 2018

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities

Hôtel proche de toutes commodités.

Calme, bien situé, qualité prix très bien. Chambre un peu juste en superficie.
Stayed 2 nights in Aug 2018

2/10 Terrible

Anaïs

Disliked: Cleanliness, staff & service, property conditions & facilities
Chambres sales ou non faites, réservation des chambres non conformes a ce que j'avais réservé sur internet, personnel non accueillant...
Stayed 1 night in May 2018