Kenzi Menara Palace & Resort

5.0 star property
5-star luxury hotel near Jemaa el-Fnaa, connected to a shopping center

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Room options

View all photos for deluxe triple room

Minibar, in-room safe, desk, soundproofing

deluxe triple room

  • Garden view
  • 56 sq m
  • 1 bedroom
  • Sleeps 3
  • 1 Double Bed and 1 Twin Bed

View all photos for Premium Room, King Size Bed, Garden View

Minibar, in-room safe, desk, soundproofing

Premium Room, King Size Bed, Garden View

9.2 out of 10
Wonderful
(28 reviews)
  • Garden view
  • 55 sq m
  • Sleeps 3
  • 1 King Bed OR 1 Twin Bed

View all photos for Premium Room, King Size Bed, Pool View

Minibar, in-room safe, desk, soundproofing

Premium Room, King Size Bed, Pool View

7.2 out of 10
Good
(5 reviews)
  • 55 sq m
  • Sleeps 3
  • 1 King Bed OR 1 Twin Bed

View all photos for Premium Suite, King Size Bed, Garden View

Minibar, in-room safe, desk, soundproofing

Premium Suite, King Size Bed, Garden View

  • Garden view
  • 109 sq m
  • 1 bedroom
  • Sleeps 3
  • 1 King Bed OR 1 Twin Bed

View all photos for Premium Suite, King Size Bed, Pool View

Minibar, in-room safe, desk, soundproofing

Premium Suite, King Size Bed, Pool View

10.0 out of 10
Exceptional
(1 review)
  • Mountain view
  • 109 sq m
  • Sleeps 3
  • 1 Double Bed OR 1 King Bed

View all photos for Premium Room, Twin Beds, Garden View

Minibar, in-room safe, desk, soundproofing

Premium Room, Twin Beds, Garden View

8.6 out of 10
Excellent
(4 reviews)
  • Garden view
  • 56 sq m
  • Sleeps 1
  • 1 Twin Bed

View all photos for Premium Room, Twin Beds, Pool View

Minibar, in-room safe, desk, soundproofing

Premium Room, Twin Beds, Pool View

  • 56 sq m
  • Sleeps 1
  • 1 Twin Bed

Premium Suite, King Size Bed, Garden View

  • Sleeps 2

Premium Room, King Size Bed, Pool and Atlas mountains View

  • Sleeps 2

Premium Room, King Size Bed, Garden View

  • Sleeps 2

Premium Suite, King Size Bed, Pool and Atlas mountains View

  • Sleeps 2

View all photos for Premium Room, Twin Beds, Garden View

Minibar, in-room safe, desk, soundproofing

Premium Room, Twin Beds, Garden View

  • Sleeps 2

View all photos for Premium Room, Twin Beds, Pool and Atlas mountains View

Minibar, in-room safe, desk, soundproofing

Premium Room, Twin Beds, Pool and Atlas mountains View

  • Sleeps 2

Deluxe Triple Room

  • Sleeps 3

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About the area

Marrakech

Mechouar-Kasbah stay.With a stay at this Mechouar-Kasbah hotel, you'll be within half a mile (1 km) of Avenue Mohamed VI and 2 miles (3 km) of Agdal Gardens. Al Mazar Mall and Cinema Megarama are also within 2 miles (3 km).

What's nearby

  • Avenue Mohamed VI - 1 min walk - 0.0 km
  • Cinema Megarama - 13 min walk - 1.2 km
  • Agdal Gardens - 15 min walk - 1.3 km
  • Al Mazar Mall - 15 min walk - 1.3 km
  • Place of Youth - 5 min drive - 2.9 km

Getting around

  • Marrakech Central Station - 5 min drive
  • Menara Airport (RAK) - 9 min drive

Restaurants

  • ‪Café Tablem Marrakech - ‬19 min walk
  • ‪Bo Zin - ‬3 min drive
  • ‪Adam Park Hotel - ‬6 min walk
  • ‪Cafe Clock - ‬3 min drive
  • ‪Nouba - ‬2 min drive

About this property

Kenzi Menara Palace & Resort

5-star luxury hotel near Jemaa el-Fnaa, connected to a shopping center
Some rates at Kenzi Menara Palace & Resort are all-inclusive. These rates include onsite meals and beverages, and may include taxes and gratuities. Additional charges may apply for meals at some restaurants, special dinners and dishes, certain beverages, and other amenities.

Kenzi Menara Palace & Resort offers its guests a full-service spa, 2 outdoor swimming pools, an outdoor tennis court, and a health club. There are 3 restaurants on site, along with a snack bar/deli. You can enjoy a drink at the bar/lounge. Free breakfast is served daily. A computer station is on site and WiFi is free in public spaces.

A business center and 10 meeting rooms are available. A children's pool, a terrace, and a complimentary children's club are also featured at the luxury Kenzi Menara Palace & Resort. An airport shuttle (available 24 hours) is available for a fee. Self parking and valet parking are free.

This 5-star Marrakech hotel is smoke free.

  • 236 guestrooms or units
  • 2 levels
  • 3 dining venues
  • Built in 2008
  • Buffet breakfast (free)
  • Deli
  • Kid's club (free)
  • Supervised childcare (surcharge)
  • Childcare (surcharge)
  • Poolside lounge chairs
  • Umbrellas for the pool
  • Charging station for electric cars
  • Conference center
  • Business facilities
  • Dry cleaning
  • Self-service laundry
  • Front desk (24 hours)
  • Storage area for luggage
  • Front-desk safe
  • Tour and ticket information
  • Concierge
  • Wedding services available
  • Terrace
  • Garden
  • BBQ grill(s)
  • Outdoor picnic space
  • Gift shop
  • Beauty salon
  • Fireplace in lobby
  • Television in lobby
  • Elevator
  • No smoking on site
  • Bar or lounge
Kenzi Menara Palace & Resort offers 236 accommodations with minibars and safes. Rooms open to balconies. Accommodations offer separate sitting areas. LCD televisions come with satellite channels. Bathrooms include shower/tub combinations, spring water baths, bathrobes, and slippers.

This Marrakech hotel provides complimentary wireless Internet access, with a speed of 50+ Mbps. Business-friendly amenities include desks and phones. Additionally, rooms include complimentary bottled water and coffee/tea makers. A nightly turndown service is provided and housekeeping is offered daily.

The onsite spa has 4 treatment rooms including rooms for couples. Services include hot stone massages, facials, body wraps, and body scrubs. The spa is equipped with a sauna and a steam room.

The spa is open daily. Children under 4 years old are not allowed in the spa without adult supervision. Guests under 16 years old are not allowed in the spa.

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Property amenities

Family friendly

  • 2 outdoor pools
  • Children's games
  • Children's pool
  • Free children's club
  • In-room babysitting (surcharge)
  • In-room crib
  • Laundry facilities
  • Lifeguards on site
  • Playground
  • Snack bar/deli
  • Soundproofed rooms
  • Supervised activities for children (surcharge)

Internet

  • Available in all rooms: Free WiFi
  • In-room WiFi speed: 50+ Mbps
  • Available in some public areas: Free WiFi

Parking and transportation

  • Electric car charging station on site
  • 24-hour roundtrip airport shuttle (surcharge)
  • Free secured, uncovered self parking on site
  • Free secured, uncovered valet parking on site

Food and drink

  • Free buffet breakfast available daily 7:00 AM to 10:30 AM
  • 3 restaurants
  • A bar/lounge
  • Snack bar/deli

Things to do

  • 18-hole adjacent golf course
  • 2 outdoor pools
  • Children's pool
  • Designer stores
  • Fitness classes
  • Free children's club
  • Full-service spa
  • Health club
  • Outdoor tennis court
  • Piano
  • Playground
  • TV in common areas
  • Yoga classes

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Elevator (24 inch wide door)
  • Wheelchair-accessible path to elevator

Room amenities

Entertainment

  • LCD TV with cable/satellite channels

Bedroom

  • Bedsheets provided
  • Free crib

Bathroom

  • Bathrobes
  • Bidet
  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shampoo
  • Shower/bathtub combination
  • Slippers
  • Soap
  • Spring water bathtub
  • Toilet paper
  • Toothbrush and toothpaste
  • Towels provided

Food and drink

  • 24-hour room service
  • Coffee/tea maker
  • Free bottled water
  • Minibar

More

  • Air conditioning (climate-controlled)
  • Desk
  • Phone
  • Safe
  • Separate sitting area
  • Soundproofed rooms

Policies

Check-in

Check-in start time: 2 PM; Check-in end time: midnight
Contactless check-in available

Check-out

Check-out before noon
Contactless check-out available

Special check-in instructions

This property offers transfers from the airport (surcharges may apply); to arrange pick-up, guests must contact the property 48 hours prior to arrival, using the contact information on the booking confirmation
Front desk staff will greet guests on arrival at the property
Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

  • Pets and service animals are not allowed at Kenzi Menara Palace & Resort

Children and extra beds

  • Children are welcome.
  • Kids stay free! One child 1 year old or younger stays free when using existing bedding.
  • Rollaway/extra beds are not available.
  • Free cribs (infant beds)!

Property payment types

Important information

Fees

Guests will be asked to pay the following charges at the property:

  • A tax is imposed by the city: MAD 28.60 per person, per night. This tax does not apply to children under 12 years of age.

We've listed all charges provided to us by the property.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Airport shuttle fee: MAD 200 per vehicle (one-way, maximum occupancy 4)

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
Safety features at this property include a fire extinguisher, a smoke detector, and a security system
This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children; if you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room
Charges for extra guests may apply and vary according to property policy.
A cash deposit, credit card, or debit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
    This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession. This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children. If you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room. This property accepts Visa, Mastercard, American Express, Diners Club, and Eurocard. Cash is not accepted. For guests' safety, the property includes a fire extinguisher, a smoke detector, and a security system in each accommodation.

We should mention

  • Reservations are needed for golf tee times, massage services, and spa treatments. For reservations, contact the hotel before arrival using the contact information on the booking confirmation.
  • One child 1 year old or younger stays free in the same room as the parent or guardian when using existing bedding.
  • Pets and service animals are not allowed on site.

Property is also known as

Kenzi Menara
Kenzi Menara Palace
Kenzi Menara Palace All Inclusive
Kenzi Menara Palace All Inclusive Hotel
Kenzi Menara Palace All Inclusive Hotel Marrakech
Kenzi Menara Palace All Inclusive Marrakech
Kenzi Palace
Menara Palace
Kenzi Menara Palace Hotel Marrakech
Kenzi Menara Palace Marrakech
Kenzi Menara Palace Hotel
Kenzi Menara Palace Resort Marrakech
Kenzi Menara Palace Resort
Kenzi Menara & Marrakech
Kenzi Menara Palace & Resort Hotel
Kenzi Menara Palace & Resort Marrakech
Kenzi Menara Palace & Resort Hotel Marrakech

Kenzi Menara Palace & Resort Reviews

Reviews

8.4

Very good

Rating 10 - Excellent. 454 out of 1001 reviews
Rating 8 - Good. 335 out of 1001 reviews
Rating 6 - Okay. 119 out of 1001 reviews
Rating 4 - Poor. 57 out of 1001 reviews
Rating 2 - Terrible. 36 out of 1001 reviews

8.8/10

Cleanliness

8.2/10

Staff & service

8.2/10

Amenities

8.2/10

Property conditions & facilities

Reviews

10/10 Excellent

Nasif Babatunde

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great time.
Stayed 3 nights in Nov 2025

10/10 Excellent

David, Long Beach

Liked: Cleanliness, amenities, property conditions & facilities
Friendly staff (especially at the bar) and the food was great!
Stayed 5 nights in Nov 2025

8/10 Good

Rafey, High Wycombe

Travelled with family, Travelled with family and small children, Travelled with partner
Liked: Cleanliness, amenities, property conditions & facilities
Great hotel, clean and quality facilities! Overall the staff were very friendly and helpful. Enjoyed our stay!
Stayed 4 nights in Nov 2025

10/10 Excellent

Sarfaraz

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
I stayed with my family and a 4 year old. It was absolutely fantastic. Staff was on point very gentle and professional always smiling. From security to front staff to everyone who works there. The hotel was spotless. Lovely clean pools. Life guards always at hand. Breakfast was in abundance. Always lots to choose from. I would not hesitate to recommend anyone and family and friends. The room was hugh. Very spacious. Quite private. Everything worked in our room. Very hot water beatiful pressure. Bath and shower. Was very much nothing to fault about. A shuttle service from hotel to medina....every two hours. I will be back...when time permisses.
Stayed 4 nights in Oct 2025

4/10 Poor

Shail, Owatonna

Travelled with partner
Liked: Amenities
Disliked: Staff & service, property conditions & facilities
Not worth the price. The hotel boasts a large pool area and a "palace"- like build, but it is extremely outdated, and the staff doesn't seem to care. Does not have basic amenities like an iron available. I requested it for 3 days straight and multiple times, but the front desk always responded the same way: they would look into it and bring one. However, it never came. The buffet at the restaurant is disappointing and not worth the price. While there, I saw many guests complain about their rooms, and the staff did very little to fix the issues. The staff was not friendly or helpful. I would not recommend this hotel to any traveler, as there are many better options in Marrakech for better value.
Stayed 3 nights in Oct 2025

2/10 Terrible

Jessy

Travelled with group
Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Oct 2025

8/10 Good

Diana

Liked: Cleanliness, staff & service, property conditions & facilities
The property is beautiful , smells very nice and it is clean. The waiters are very friendly and helpful especially Hamid. Sharif from the Concierge is excellent with planning tours to visit Marrakech. He did a
Stayed 4 nights in Oct 2025

10/10 Excellent

Michele Marie

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The hotel is situated in lush gardens with a beautiful pool area. The building is lovely and room spacious and well appointed. Room was cleaned to a high standard daily. Staff are welcoming and polite. Breakfast well presented and tasty. Shuttle to centre appreciated and always on time. An enjoyable stay.
Stayed 7 nights in Sep 2025

10/10 Excellent

Megan Jane

Travelled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Amazing place, amazing staff, thank you so much for having us, couldn’t have been more friendly & welcoming
Stayed 6 nights in Sep 2025

4/10 Poor

Jacques

Business traveller
Liked: Staff & service
Food at the breakfast was not good.
Stayed 1 night in Sep 2025

10/10 Excellent

Atia

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Staff were welcoming & friendly Breakfast was delicious and had a lot of variety Bed room comfortable and large
Stayed 4 nights in Aug 2025

10/10 Excellent

Javed

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very nice property with beautiful gardens and large outdoor swimming pool. Free shuttle to Jema-al-Fna Square. The staff were all excellent and very friendly. The only negative for me was that my room was on the side of the hotel where there was music coming from a nightclub in a neighbouring property late at night. Also they could do with some soft pillows. But I would happily stay there again.
Stayed 4 nights in Aug 2025

10/10 Excellent

Mark

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

5* in every way.

The hotel was brilliant, staff were even better. Could not recommend this hotel highly enough…it is simply awesome!!!
Stayed 1 night in Aug 2025

8/10 Good

Verified traveller

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Air condition could be better. Room temperature was about 23-25 degrees. We couldn’t het temperature lower. Same problem was our friends room. Even The mechanic couldn’t get The room cooler. Anyway we slept fine because room humidity was very low. Pool area is superb! Room pillows are very big and sleeping might be a problem for some people. Room condition could be better.
Stayed 2 nights in Jul 2025

8/10 Good

Verified traveller

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Séjour reposant

Hôtel un peu excentre du centre ville mais de tout repos. Chambre spacieuse , grande piscine . Le personnel est très gentil , Kawtar et Ayoub à la réception sont très sympas . Plusieurs espaces pour se détendre avec un fond musical . J’ai surtout apprécié le calme qui y régnait .
Stayed 4 nights in Jul 2025

10/10 Excellent

Roberto

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 5 nights in Jun 2025

10/10 Excellent

Andres, Aventura

Travelled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Pool area was amazing, personel , breatfast was so good !!! Very outstanding option in Marrakesh !!
Stayed 1 night in Jun 2025

6/10 Okay

Mario

Liked: Room comfort
Disliked: Staff & service

Not so worth it

Our overall stay was OK but there are some stuff that new travellers need to know 1. If you are not all inclusive you are treated differently. 2. People are reserving chairs at the pool in the morning and only showing up at the end of the day. 3. The dinner buffet is 40 Euros/per and you have the extra for a glass of water. 4. The inside bartender can be very rude to non all inclusive members
Stayed 4 nights in Jun 2025

2/10 Terrible

Nauman

Disliked: Staff & service, room comfort

Unsatisfied Stay - Never Coming back

Unfriendly staff at reception during check in, actually quite rude. Kept asking for Iron for two days but it wasn’t provided. They kept saying that all irons are occupied with other guests. Last night AC stopped working and it took them almost one hour to shift us to another room - where internet was v v weak - almost not working. Earlier room # 268 Last night room # 146 or 147
Stayed 2 nights in Jun 2025

10/10 Excellent

Amine

Travelled with family
Liked: Staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Jun 2025

6/10 Okay

Zuber

Disliked: Staff & service
Disappointed with breakfast same every day I was there for 4 days boring. Pool was big. Not many people understand English
Stayed 4 nights in Jun 2025

10/10 Excellent

Sila

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Notre séjour au Kenzi Menara Palace était super ! Très bon accueil, le personnel est au petit soin, très gentil. L’hôtel est spacieux et très propre. Le petit déjeuner est varié. L‘extérieur est magnifique et la piscine est grande. Nous y retournons sans hésiter. Merci à Mehdi et Mouad, les deux coachs, pour votre sympathie, à bientôt !
Stayed 4 nights in Jun 2025

8/10 Good

Zawadi

Liked: Cleanliness, amenities, property conditions & facilities
Cleanest place and friendly staff and concierge person Sharif he was an amazing person
Stayed 5 nights in May 2025

8/10 Good

Zawadi

Liked: Cleanliness, property conditions & facilities
The hotel stuff were so amazing and the concierge person called Sharif was so helpful with transport and he made our trip enjoyable with his services
Stayed 2 nights in May 2025

2/10 Terrible

Mohammed

Travelled with family
Disliked: Cleanliness, amenities, property conditions & facilities
I paid for upgraded room and I got a regular room plus the room is infested with cockroaches and bugs. I moved to a different room, the air conditioner, not working and no accommodation.
Stayed 6 nights in May 2025