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Kenzi Menara Palace & Resort

5.0 star property
5-star luxury hotel near Jemaa el-Fnaa, connected to a shopping center

Choose dates to view prices

Photo gallery for Kenzi Menara Palace & Resort

2 outdoor pools, pool umbrellas, sun loungers
Building design
3 restaurants, breakfast, lunch, dinner served; Moroccan cuisine
Minibar, in-room safe, desk, soundproofing
Property grounds

Reviews

8.4 out of 10
Very good

Popular amenities

  • All-inclusive
  • Bar
  • Gym

Explore the area

Map
Av. Mohamed VI, Zone Agdal, Marrakech, 40000
  • Avenue Mohamed VI
    ‪2 min walk‬
  • Agdal Gardens
    ‪3 min drive‬
  • Jemaa el-Fnaa
    ‪4 min drive‬
  • Marrakech (RAK-Menara)
    ‪7 min drive‬

Room options

View all photos for Deluxe Single Room, Pool View

Minibar, in-room safe, desk, soundproofing

Deluxe Single Room, Pool View

  • 56 sq m
  • Sleeps 1
  • 1 Twin Bed

View all photos for Senior Suite, Pool View

Minibar, in-room safe, desk, soundproofing

Senior Suite, Pool View

  • 109 sq m
  • Mountain view
  • Sleeps 3
  • 1 Double Bed OR 1 King Bed

View all photos for Deluxe Single Room, Garden View

Minibar, in-room safe, desk, soundproofing

Deluxe Single Room, Garden View

  • 56 sq m
  • Sleeps 1
  • 1 Twin Bed

View all photos for Premium Room, King Size Bed, Pool and Atlas mountains View

Minibar, in-room safe, desk, soundproofing

Premium Room, King Size Bed, Pool and Atlas mountains View

  • 55 sq m
  • Sleeps 3
  • 1 King Bed OR 1 Twin Bed

View all photos for Senior Suite, Garden View

Minibar, in-room safe, desk, soundproofing

Senior Suite, Garden View

  • 109 sq m
  • Sleeps 3
  • 1 King Bed OR 1 Twin Bed

View all photos for Deluxe Triple Room

Minibar, in-room safe, desk, soundproofing

Deluxe Triple Room

  • 56 sq m
  • Sleeps 3
  • 1 Double Bed and 1 Twin Bed

View all photos for Premium Room, King Size Bed, Garden View

Minibar, in-room safe, desk, soundproofing

Premium Room, King Size Bed, Garden View

  • 55 sq m
  • Sleeps 3
  • 1 King Bed OR 1 Twin Bed

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About the area

Marrakech

Mechouar-Kasbah stay.With a stay at this Mechouar-Kasbah hotel, you'll be within half a mile (1 km) of Avenue Mohamed VI and 2 miles (3 km) of Agdal Gardens. Al Mazar Mall and Cinema Megarama are also within 2 miles (3 km).

What's nearby

  • Avenue Mohamed VI - 2 min walk - 0.2 km
  • Agdal Gardens - 3 min drive - 1.5 km
  • Menara Mall - 3 min drive - 3.7 km
  • Oasiria Water Park - 4 min drive - 2.6 km
  • Jemaa el-Fnaa - 4 min drive - 4.4 km

Getting around

  • Marrakech Central Station - 5 min drive
  • Menara Airport (RAK) - 9 min drive

Restaurants

  • ‪Bo Zin - ‬3 min drive
  • ‪café almasraf - ‬5 min drive
  • ‪Nouba - ‬2 min drive
  • ‪Adam Park Hotel - ‬6 min walk
  • ‪Dar Soukkar - ‬3 min drive

About this property

Kenzi Menara Palace & Resort

5-star luxury hotel near Jemaa el-Fnaa, connected to a shopping center
Some rates at Kenzi Menara Palace & Resort are all-inclusive. These rates include onsite meals and beverages, and may include taxes and gratuities. Additional charges may apply for meals at some restaurants, special dinners and dishes, certain beverages, and other amenities.

Kenzi Menara Palace & Resort offers its guests a full-service spa, 2 outdoor swimming pools, an outdoor tennis court, and a health club. There are 3 restaurants on site, along with a snack bar/deli. You can enjoy a drink at the bar/lounge. Free breakfast is served daily. A computer station is on site and WiFi is free in public spaces.

A business center and 10 meeting rooms are available. A children's pool, a terrace, and a complimentary children's club are also featured at the luxury Kenzi Menara Palace & Resort. An airport shuttle (available 24 hours) is available for a fee. Self parking and valet parking are free.

This 5-star Marrakech hotel is smoke free.

  • 236 guestrooms or units
  • 2 levels
  • 3 dining venues
  • Built in 2008
  • Buffet breakfast (free)
  • Deli
  • Kid's club (free)
  • Supervised childcare (surcharge)
  • Childcare (surcharge)
  • Poolside lounge chairs
  • Umbrellas for the pool
  • Conference center
  • Business facilities
  • Dry cleaning
  • Self-service laundry
  • Front desk (24 hours)
  • Storage area for luggage
  • Front-desk safe
  • Tour and ticket information
  • Concierge
  • Wedding services available
  • Terrace
  • Garden
  • BBQ grill(s)
  • Outdoor picnic space
  • Gift shop
  • Beauty salon
  • Fireplace in lobby
  • Television in lobby
  • Elevator
  • No smoking on site
  • Bar or lounge
Kenzi Menara Palace & Resort offers 236 accommodations with minibars and safes. Rooms open to balconies. Accommodations offer separate sitting areas. LCD televisions come with satellite channels. Bathrooms include shower/tub combinations, spring water baths, bathrobes, and slippers.

This Marrakech hotel provides complimentary wireless Internet access, with a speed of 50+ Mbps. Business-friendly amenities include desks and phones. Additionally, rooms include complimentary bottled water and coffee/tea makers. A nightly turndown service is provided and housekeeping is offered daily.

The onsite spa has 4 treatment rooms including rooms for couples. Services include hot stone massages, facials, body wraps, and body scrubs. The spa is equipped with a sauna and a steam room.

The spa is open daily. Children under 4 years old are not allowed in the spa without adult supervision. Guests under 16 years old are not allowed in the spa.

Languages

Arabic, English, French, Spanish

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Property amenities

Family friendly

  • 2 outdoor pools
  • Children's games
  • Children's pool
  • Free children's club
  • In-room babysitting (surcharge)
  • In-room crib
  • Laundry facilities
  • Lifeguards on site
  • Playground
  • Snack bar/deli
  • Soundproofed rooms
  • Supervised activities for children (surcharge)

Internet

  • Available in all rooms: Free WiFi
  • In-room WiFi speed: 50+ Mbps
  • Available in some public areas: Free WiFi

Parking and transportation

  • 24-hour roundtrip airport shuttle (surcharge)
  • Free self parking on site
  • Free valet parking on site

Food and drink

  • Free buffet breakfast available daily 7:00 AM to 10:30 AM
  • 3 restaurants
  • A bar/lounge
  • Snack bar/deli

Things to do

  • 18-hole adjacent golf course
  • 2 outdoor pools
  • Children's pool
  • Designer stores
  • Fitness classes
  • Free children's club
  • Full-service spa
  • Health club
  • Outdoor tennis court
  • Piano
  • Playground
  • TV in common areas
  • Yoga classes

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Elevator (24 inch wide door)
  • Wheelchair-accessible path to elevator

Room amenities

Entertainment

  • LCD TV with satellite channels

Bedroom

  • Bedsheets provided
  • Free crib

Bathroom

  • Bathrobes
  • Bidet
  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shampoo
  • Shower/bathtub combination
  • Slippers
  • Soap
  • Spring water bathtub
  • Toilet paper
  • Toothbrush and toothpaste
  • Towels provided

Food and drink

  • 24-hour room service
  • Coffee/tea maker
  • Free bottled water
  • Minibar

More

  • Air conditioning (climate-controlled)
  • Desk
  • Phone
  • Safe
  • Separate sitting area
  • Soundproofed rooms

Policies

Check-in

Check-in start time: 2 PM; Check-in end time: midnight
Contactless check-in available

Check-out

Check-out before noon
Contactless check-out available

Special check-in instructions

This property offers transfers from the airport (surcharges may apply); to arrange pick-up, guests must contact the property 48 hours prior to arrival, using the contact information on the booking confirmation
Front desk staff will greet guests on arrival at the property

Access methods

Staffed front desk

Pets

  • Pets and service animals are not allowed at Kenzi Menara Palace & Resort

Children and extra beds

  • Children are welcome.
  • Kids stay free! One child 1 year old or younger stays free when using existing bedding.
  • Rollaway/extra beds are not available.
  • Free cribs (infant beds)!

Property payment types

Important information

Fees

Guests will be asked to pay the following charges at the property:

  • A tax is imposed by the city: MAD 28.60 per person, per night. This tax does not apply to children under 12 years of age.

We've listed all charges provided to us by the property.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Airport shuttle fee: MAD 200 per vehicle (one-way, maximum occupancy 4)

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
Safety features at this property include a fire extinguisher, a smoke detector, and a security system
This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children; if you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room
Charges for extra guests may apply and vary according to property policy.
A cash deposit, credit card, or debit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
    This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession. This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children. If you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room. This property accepts Visa, Mastercard, American Express, Diners Club, and Eurocard. Cash is not accepted. For guests' safety, the property includes a fire extinguisher, a smoke detector, and a security system in each accommodation.

We should mention

  • Reservations are needed for golf tee times, massage services, and spa treatments. For reservations, contact the hotel before arrival using the contact information on the booking confirmation.
  • One child 1 year old or younger stays free in the same room as the parent or guardian when using existing bedding.
  • Pets and service animals are not allowed on site.

Property is also known as

Kenzi Menara
Kenzi Menara Palace
Kenzi Menara Palace All Inclusive
Kenzi Menara Palace All Inclusive Hotel
Kenzi Menara Palace All Inclusive Hotel Marrakech
Kenzi Menara Palace All Inclusive Marrakech
Kenzi Palace
Menara Palace
Kenzi Menara Palace Hotel Marrakech
Kenzi Menara Palace Marrakech
Kenzi Menara Palace Hotel
Kenzi Menara Palace Resort Marrakech
Kenzi Menara Palace Resort
Kenzi Menara & Marrakech
Kenzi Menara Palace & Resort Hotel
Kenzi Menara Palace & Resort Marrakech
Kenzi Menara Palace & Resort Hotel Marrakech

Kenzi Menara Palace & Resort Reviews

Reviews

8.4

Very good

Rating 10 - Excellent. 447 out of 1002 reviews
Rating 8 - Good. 342 out of 1002 reviews
Rating 6 - Okay. 125 out of 1002 reviews
Rating 4 - Poor. 56 out of 1002 reviews
Rating 2 - Terrible. 32 out of 1002 reviews

8.8/10

Cleanliness

8.2/10

Staff & service

8.2/10

Amenities

8.2/10

Property conditions & facilities

8.0/10

Eco-friendliness

Reviews

10/10 Excellent

Jean Francois

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Merci encore à toute l'équipe du kenzi Menara qui ont rendu notre séjour merveilleux. Nous sommes arrivé tard le soir la première nuit et la chambre que l'on nous à donné ne nous à pas plu. Le lendemain nous allons à la réception et avons expliqué notre situation ils nous ont changé de chambre et surclassé même sans aucun frais. Nous avons été ravi de l'ensemble de l'établissement en passant du Petit déjeuner qui était très copieux et varié ainsi que de la piscine extérieure géante. C'était l'anniversaire de ma femme et ils ont ramené deux gâteaux un dans la chambre et un au restaurant de l'hôtel le soir avec les musiciens qui allait avec. Nous avons vraiment l'impression d'être des clients et chaque demande est vraiment pris au sérieux, merci à vous de l'ensemble de la prestation et continuez de cette façon.
Stayed 4 nights in Mar 2025

6/10 Okay

Eddie

Travelled with partner
Liked: Cleanliness, amenities, property conditions & facilities
Disliked: Staff & service
Honestly, this resort has soooooooooooooo much potential to be nice. However, poor service and average food brings it down a lot. Firstly, I agree with previous reviews that the breakfast staff were lousy and inattentive. We didn't get a single hello, or welcome when we arrived each morning. The food was very average with very little variety - let's just say this would have been good for a 3 star resort. Moving onto the staff - there was a certain arrogance from some members at check-in that made us feel unwelcome and unable to ask simple questions. I'm not sure if this is down to a single individual (although one in particular comes to mind), or overall working culture they have at this hotel. Regardless, something needs to change. Overall, as I said before, this place has so much potential as it has such nice rooms, pools, and relaxing areas. However, sub par food and really really bad service (for a 5* resort) reminds me more of a 3 star budget resort, rather than a 5* star one.
Stayed 6 nights in Mar 2025

4/10 Poor

Morgan

Disliked: Cleanliness, staff & service
Stayed 3 nights in Feb 2025

10/10 Excellent

Amer

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
It’s nice clean close to the airport and activity
Stayed 3 nights in Feb 2025

6/10 Okay

Ian

Travelled with family
Liked: Cleanliness, property conditions & facilities
Disliked: Staff & service, room comfort
Stayed 3 nights in Feb 2025

10/10 Excellent

Elaine

Liked: Staff & service, room comfort
Stayed 1 night in Feb 2025

8/10 Good

Kevin

Liked: Cleanliness, amenities
Stayed 1 night in Jan 2025

10/10 Excellent

Ahmed

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Jan 2025

2/10 Terrible

Mostafa

Disliked: Cleanliness, staff & service, property conditions & facilities
Too expensive for this property and service. I got charge $5 for a coffee machine I never used. I’m not recommend it to anyone.
Stayed 1 night in Jan 2025

10/10 Excellent

Marra Jane

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 3 nights in Nov 2024

6/10 Okay

Lucy

Travelled with family
Liked: Cleanliness
The area was isolated so it was good that a shuttle bus was provided to transport to medina. The food wasn't great, although we only ate once at the buffet in the evening but was very expensive particularly for the quality. We also felt at times the staff were slightly pushy which was a bit uncomfortable. However the hotel was clean.
Stayed 5 nights in Dec 2024

10/10 Excellent

Ahmed

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
very convenient to my trip
Stayed 1 night in Dec 2024

10/10 Excellent

Nagashankar, Clarksburg

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 3 nights in Dec 2024

6/10 Okay

Lukas

Travelled with family and small children
Liked: Staff & service
Disliked: Property conditions & facilities
Big but a little bit old fashioned room. Breakfast has a lot of variety, but I have seen better breakfasts in Marrakech.
Stayed 1 night in Dec 2024

8/10 Good

Deborah

Travelled with partner
Liked: Cleanliness, staff & service
Disliked: Property conditions & facilities
This property was a little tired, particularly the bedroom. The shower was mouldy and needed resealing. The bathroom floor was not mopped all the time we were there. There was a disco in the hotel opposite our room which was loud. There was very little to do in the hotel in the evening. However, the food standard was excellent, but did become a little repetitive. The only short coming in the dining room was the lack of spoons for the lovely puddings. There was an amazing outdoor pool but the water was so cold no one used it, which was a shame. There was also a kiddies club, although we did not have any children with us, the children we saw could not wait to get there so I assume that it was good. The spa was excellent and we enjoyed a wonderful hamman and massage there, as a very reasonable cost.
Stayed 7 nights in Oct 2024

10/10 Excellent

Pamela

Stayed 1 night in Oct 2024

8/10 Good

Toby

Liked: Cleanliness, staff & service
Stayed 5 nights in Sep 2024

8/10 Good

Steven

Travelled with partner, Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
N/A
Stayed 2 nights in Sep 2024

6/10 Okay

Mohammed Moyaz

Travelled with partner
Liked: Staff & service
We had room 107 and the staff knew that it's very noisy from neighbouring hotel but still placed us there. On our first night having arrived tired that evening we were unable to sleep till 1am when the loud music finally stopped. Anwar very kindly upgraded us to the royal suite on first floor and there was no noise in that part.
Stayed 4 nights in Oct 2024

6/10 Okay

Aqsa

Travelled with family
Liked: Cleanliness, amenities
Disliked: Staff & service
The property itself is really nice and clean on the most part, rooms are very spacious. However what let us down was the staff and their lack of empathy and friendliness. We were made to wait until 2.30pm to check in where our documents and booking clearly listed check in was 2pm the reception staff argues the hotel policy is check in at 3pm and stated that my booking must be wrong. We had a two year old with us and he was getting fed up from waiting so long? The staff did not take this in consideration. The breakfast on day one was nothing short of a shambles there was hardly any staff around to help- dishes were empty and I had to queue for 20 mins just to get a drink. The drinks dispensers were empty and it took ages for staff to sort this, once these were filled there were not empty glasses- a number of guest complained and some even left without drinks. On the first evening I needed milk for my two year old and asked reception to assist with this It took three attempts to sort this out in the end I had to walk down to get it from reception- to my surprise we were charged 60 dirhams for a carton of milk that costs 8-10! I feel being a 5 star hotel they should have showed compassion and been a bit more helpful in situations like this or even provided it. Another issue we had was on leaving we were made to wait until the staff checked the mini bar was not used and no charges were due- i felt like the staff didn’t trust us and it made us feel belittled. Not 5 star experience
Stayed 4 nights in Sep 2024

8/10 Good

Korey

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 4 nights in Sep 2024

8/10 Good

Steven

Travelled with partner, Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 2 nights in Sep 2024

10/10 Excellent

Leigh

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 7 nights in Sep 2024

8/10 Good

John

Liked: Cleanliness, staff & service, amenities
Lovely hotel, but needs some tender loving care in the rooms. It would be nice to have a cash machine on site. Lovely staff. Would have liked a better breakfast choice, some cereal etc.
Stayed 6 nights in Sep 2024

10/10 Excellent

Karim

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Bien très bien
Stayed 3 nights in Sep 2024