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Palais de l'Ô

5.0 star property
Family-friendly 5-star hotel with outdoor pool

Choose dates to view prices

Photo gallery for Palais de l'Ô

Outdoor pool, pool umbrellas, sun loungers
0B | Living area
Breakfast, lunch, dinner served; international cuisine, pool views
Check-in/check-out kiosk
Combined shower/tub, deep soaking tub, free toiletries, hair dryer
Reviews
7.8

Good

Popular amenities

  • Pool
  • BarBarBar
  • SpaSpaSpa
  • 24/7 front desk24/7 front desk24/7 front desk
  • Room serviceRoom serviceRoom service
  • Parking includedParking includedParking included

Explore the area

Map
Route de Fes Km 12, Douar Oulad Jallal, commune Oulad Hassoun, Marrakech, 40000
  • Popular LocationMajorelle Gardens15 min drive
  • Popular LocationLe Jardin Secret16 min drive
  • Popular LocationJemaa el-Fnaa17 min drive
  • AirportMarrakech (RAK-Menara)31 min drive

Room options

View all photos for Unik Palace Suite

Unik Palace Suite | Living area

Unik Palace Suite

  • 60 sq m
  • Sleeps 4
  • 1 King Bed and 1 Twin Bed

View all photos for Unik Prestige Suite

Unik Prestige Suite | In-room dining

Unik Prestige Suite

  • Mountain view
  • Sleeps 4
  • 1 Double Bed

View all photos for Unik Palace Room

Premium bedding, minibar, in-room safe, desk

Unik Palace Room

  • 40 sq m
  • Sleeps 3
  • 1 Double Bed

View all photos for Unik Prestige Room

Unik Prestige Room | Living area

Unik Prestige Room

  • 34 sq m
  • Sleeps 3
  • 1 Double Bed OR 2 Twin Beds

Similar properties

Pool
Barcelo Palmeraie
Pool
Breakfast included
All-inclusive
Spa
4.2 out of 5, Very good, (210)
The price is CA $270
per night
CA $305 total
includes taxes & fees
20 Jun - 21 Jun
Barcelo Palmeraie

About the area

Marrakech

In suburbs.You'll be within 9 miles (15 km) of Majorelle Gardens and 12 miles (20 km) of Jemaa el-Fnaa with a stay here. Museum Palmeraie is within 6 miles (10 km) and Miaara Jewish Cemetery is within 9 miles (15 km).

What's nearby

  • Bahia Palace - 14 min drive
  • Majorelle Gardens - 15 min drive
  • Le Jardin Secret - 16 min drive
  • Palmeraie Palace Golf - 16 min drive
  • Jemaa el-Fnaa - 17 min drive

Getting around

  • Marrakech Central Station - 27 min drive
  • Menara Airport (RAK) - 32 min drive

Restaurants

  • Station Service Al Baraka - 8 min drive
  • Al Baraka - 7 min drive
  • Tamimt - 11 min drive
  • Resto La Palmeraie - 14 min drive
  • Coffee Smo3lih - 14 min drive

About this property

Palais de l'Ô

Family-friendly 5-star hotel with outdoor pool
Palais de l'Ô offers its guests a full-service spa, an outdoor pool, and a sauna. Along with a restaurant and a coffee shop/cafe, there's a snack bar/deli on site. You can enjoy a drink at the bar/lounge. WiFi is free in public spaces.

A children's pool, spa services, and a library are also featured at the luxury Palais de l'Ô. An area shuttle within 12 km and an airport shuttle (available 24 hours) are available for a fee. Free self parking and valet parking are available.

Smoking is allowed in designated areas at this 5-star Marrakech hotel.

  • 1 floor
  • 20 guestrooms or units
  • 3 buildings
  • Built in 2000
  • Deli
  • Supervised childcare (surcharge)
  • Childcare (surcharge)
  • Poolside lounge chairs
  • Umbrellas for the pool
  • Dry cleaning
  • Self-service laundry
  • Front desk (24 hours)
  • Express check-in
  • Express check-out
  • Staff is multilingual
  • Storage area for luggage
  • Front-desk safe
  • Tour and ticket information
  • Concierge
  • Wedding services available
  • Library
  • Terrace
  • Garden
  • Gift shop
  • Bellhop
  • Smoking in designated areas
  • Bar or lounge
  • Coffee shop
  • 1 conference room
  • Dining venue
Palais de l'Ô offers 20 accommodations, which are accessible via exterior corridors and feature minibars and safes. Beds feature premium bedding. LCD televisions come with satellite channels.

Bathrooms include shower/tub combinations with deep soaking bathtubs, bathrobes, slippers, and complimentary toiletries. Guests can surf the web using the complimentary wireless Internet access. A nightly turndown service is provided and housekeeping is offered daily. Amenities available on request include irons/ironing boards.

The onsite spa has 2 treatment rooms including rooms for couples. Services include body wraps, body scrubs, and body treatments. A variety of treatment therapies are provided, including reflexology.

Languages

Arabic, English, French, Spanish

Property amenities

Family friendly

  • Babysitting (surcharge)
  • Children's pool
  • Free cribs/infant beds
  • In-room child care (surcharge)
  • Laundry facilities
  • Outdoor pool
  • Snack bar/deli
  • Soundproofed rooms
  • Supervised childcare (surcharge)

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • Free self parking on site
  • Free valet parking on site
  • 24-hour roundtrip airport shuttle (surcharge)
  • Airport shuttle on request
  • Area shuttle (surcharge) up to 12 km
  • Train station pick-up shuttle (surcharge)

Food and drink

  • 1 restaurant and 1 coffee shop/cafe
  • 1 bar
  • Room service available

Things to do

  • Children's pool
  • Full-service spa
  • Outdoor pool
  • Sauna
  • Steam room

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • This property does not have elevators
  • Wheelchair accessible (may have limitations)

Room amenities

Entertainment

  • LCD TV
  • Satellite channels

Bedroom

  • Air conditioning (climate-controlled)
  • Free cribs/infant beds
  • Premium bedding

Bathroom

  • Bathrobes
  • Deep soaking bathtub
  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shower/tub combination
  • Towels

Food and drink

  • Minibar

More

  • Access via exterior corridors
  • Connecting rooms available
  • Desk
  • Iron/ironing board (on request)
  • Safe
  • Slippers
  • Soundproofing
  • Turndown service

Policies

Check-in

Check-in start time: 2 PM; Check-in end time: 11:00 PM
Express check-in available

Check-out

Check-out before 12:30 PM
Express check-out available

Special check-in instructions

This property offers transfers from the airport and train station (surcharges may apply); to arrange pick-up, guests must contact the property 48 hours prior to arrival, using the contact information on the booking confirmation
Front desk staff will greet guests on arrival

Access methods

Staffed front desk

Pets

  • Pets and service animals are not allowed at Palais de l'Ô

Children and extra beds

  • Children are welcome.
  • Free cribs (infant beds)!

Property payment types

Important information

Fees

Guests will be asked to pay the following charges at the property:

  • A tax is imposed by the city: MAD 39.60 per person, per night. This tax does not apply to children under 12 years of age.

We've listed all charges provided to us by the property.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Airport shuttle fee: MAD 300 per vehicle

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards, and cash
Charges for extra guests may apply and vary according to property policy.
A cash deposit, credit card, or debit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
    This property is managed by a private host, not a professional engaged in trade or business. This property accepts Visa, Mastercard, debit cards, and cash.

Property Registration Number 5665003

We should mention

  • Reservations are needed for massage services. For reservations, contact the hotel before arrival using the contact information on the booking confirmation.
  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.
  • Pets and service animals are not allowed on site.

Property is also known as

Palais de l'Ô
Palais de l'Ô Hotel
Palais de l'Ô Hotel Marrakech
Palais de l'Ô Marrakech
Palais l'Ô Hotel Marrakech
Palais l'Ô Hotel
Palais l'Ô Marrakech
Palais l'Ô
Palais de l'Ô Hotel
Palais de l'Ô Marrakech
Palais de l'Ô Hotel Marrakech

Palais de l'Ô Reviews

Reviews

7.8

Good

Rating 10 - Excellent. 75 out of 181 reviews" "
Rating 8 - Good. 54 out of 181 reviews" "
Rating 6 - Okay. 23 out of 181 reviews" "
Rating 4 - Poor. 12 out of 181 reviews" "
Rating 2 - Terrible. 17 out of 181 reviews" "

8.4/10

Cleanliness

8.4/10

Staff & service

7.4/10

Amenities

7.8/10

Property conditions & facilities

6.6/10

Eco-friendliness

Reviews

6/10 Okay

Seemant

Stayed 1 night in Oct 2023

2/10 Terrible

Max

Stayed 1 night in Apr 2023

10/10 Excellent

Jaime

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This place is a peaceful oasis. It is beautifully decorated and the staff is very friendly. Wish we could’ve stayed longer!

2/10 Terrible

Andrei

Disliked: Staff & service, room comfort
Stayed 4 nights in Dec 2022

10/10 Excellent

Christy

Liked: Staff & service, amenities, property conditions & facilities
Ambiance was amazing, they definitely deserved 💯
Stayed 2 nights in Oct 2022

2/10 Terrible

Oluwatoberu

Travelled with group
Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
AVOID THIS CATFISH OF A HOTEL AT ALL COSTS!
I am not one to write reviews o hotels good or bad but I had to speak up regarding the treatment we received at this hotel! When we arrive at the hotel, it looked nothing like the pictures. It was very outdated and clean, dirty old stained garden chair covers, and pool bed covers, the room has stunk of human faeces and the toilet and rooms were filled with flies which was disgusting. There was dust everywhere which affected my allergies a lot. When we complained regarding the smell in the rooms, and the flies. The solution was to put candles and incense, which just masked the smell, it was very choking to my nose and made the smell even worse. We did not feel comfortable staying there for the three nights we initially planned. The hotel did nothing to make us stay comfortable or alleviate the situation or move rooms. We went to speak to the staff to get a refund and leave the hotel, but the manager on the phone was a GREEDY THEIF! Even though we had the right to cancellation, and a full refund and hotel.com backed us on this, the manager still didn’t want to give us our money back and after much convincing we only paid for one night I left hotel as they were not budging. They had also wanted to upgrade us to a suites which was convenient as they I thought they did not have any rooms left in the hotel. But even the suite was still not up to standard and horrible, and we just didn’t want to stay there. Even in the reception, the curtain was ripped it was just a shambles.
Stayed 4 nights in Sep 2022

10/10 Excellent

Ronald

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Relax relax relax
Fantastic place , at times felt as though I had the place to myself. Very quiet and relaxing. It’s quite far from the centre, and I’m glad I only had 3 nights as I was solo traveler. Staff are excellent.
Pool
Inside
Pool
Stayed 3 nights in Jun 2022

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service
The property is in a very quiet location and with only 20 rooms it felt like we had the place to our selves all the time. If you are after a relaxing break and are prepared to get a taxi into the city (which is very cheap) then this is the place for you. Only issue we had is it is getting a bit tired and could do with a referb here and there, but we felt the relaxed atmosphere and friendly staff more than outweighed this. We will be going back.
Stayed 3 nights in Oct 2019

2/10 Terrible

Verified traveller

Travelled with partner
Disliked: Cleanliness, staff & service, property conditions & facilities
Shocking experience. Definitely not a 5 star hotel. More like a 2-3 star. We stayed 3 hours and booked another hotel. When we asked for a refund they refused and instead offered complimentary stay at one of their other properties which is not very helpful as we will not be returning to Morocco. I would not recommend anyone to stay there.
Stayed 5 nights in Aug 2019

10/10 Excellent

Verified traveller

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The hotel was amazing the pictures do not lie I will definitely love to come back again
Stayed 4 nights in Jun 2019