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Riad Amssaffah

Property class: 3
3-star ski riad near Jemaa el-Fnaa

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Reviews

4.6 out of 10

Popular amenities

  • Pool
  • Spa
  • Pet friendly
  • Parking included
  • Restaurant
  • Air conditioning

Explore the area

View in a map
Bab Taghzout Diour Saboun Amssafah, Marrakech, 40000
  • Place, Marrakech Museum
    ‪2 min walk‬
  • Place, Le Jardin Secret
    ‪5 min walk‬
  • Place, Jemaa el-Fnaa
    ‪8 min walk‬
  • Airport, Marrakech (RAK-Menara)
    ‪15 min drive‬

Room options

View all photos for Comfort Double Room, Multiple Bedrooms, Accessible, Pool View

Comfort Double Room, Multiple Bedrooms, Accessible, Pool View

Comfort Double Room, Multiple Bedrooms, Accessible, Pool View

  • 20 sq m
  • Sleeps 3
  • 1 King Bed OR 3 Twin Beds

View all photos for Traditional Suite, 1 King Bed, Non Smoking, Pool View

Traditional Suite, 1 King Bed, Non Smoking, Pool View

Traditional Suite, 1 King Bed, Non Smoking, Pool View

  • 30 sq m
  • Sleeps 4
  • 1 King Bed

View all photos for Standard Double Room

Standard Double Room

Standard Double Room

  • 20 sq m
  • Sleeps 2
  • 1 King Bed and 1 Twin Bed

Comfort Triple Room

  • Sleeps 4
  • 1 King Bed and 1 Twin Bed OR 3 Twin Beds

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About the area

Marrakech

Medina stay.With a stay at this Medina riad, you'll be steps from Museum of Moroccan Elegance and House of Photography. Jemaa el-Fnaa and Ben Youssef Madrasa are also within half a mile (1 km).
View more Riads in MarrakechOpens in a new window

What's nearby

  • Ben Youssef Madrasa - 1 min walk - 0.1 km
  • Marrakech Museum - 2 min walk - 0.2 km
  • Le Jardin Secret - 5 min walk - 0.5 km
  • Souk Semmarine - 7 min walk - 0.6 km
  • Jemaa el-Fnaa - 8 min walk - 0.7 km

Getting around

  • Marrakech Central Station - 21 min drive
  • Menara Airport (RAK) - 25 min drive

Restaurants

  • ‪Chez Lamine Hadj Mustapha - ‬10 min walk
  • ‪Iraki Shawarma - ‬12 min walk
  • ‪Kesh Cup - ‬6 min walk
  • ‪Café des Épices - ‬7 min walk
  • ‪Nomad - ‬7 min walk

About this property

Riad Amssaffah

3-star ski riad near Jemaa el-Fnaa
This riad's ski shuttle (surcharge) will get you to the slopes in no time. At the end of the day, order après-ski drinks at the riad's bar.

There's a restaurant on site. Public spaces have free WiFi and wired Internet. Limited free parking is available on a first-come, first-served basis.

  • 24 guestrooms or units
  • Childcare (surcharge)
  • Terrace on the roof
  • Breakfast available (surcharge)
  • Dry cleaning
  • Self-service laundry
  • Storage area for luggage
  • Tour and ticket information
  • Concierge
  • Library
  • BBQ grill(s)
  • Newspapers for purchase
  • Bar or lounge
  • 1 conference room
  • Bar by the pool
  • Dining venue
Riad Amssaffah offers 24 accommodations with air conditioning. Rooms open to balconies or patios. Beds feature premium bedding. Cable television is provided. Bathrooms include bathtubs or showers. Refrigerators and hair dryers can be requested. Cribs/infant beds (complimentary) and rollaway/extra beds (surcharge) are also available. Housekeeping is provided daily.
Guests can pamper themselves by indulging in the onsite spa services. Services include body treatments and manicures and pedicures. The spa is equipped with Turkish bath/hammam.

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Property amenities

Family friendly

  • Babysitting (surcharge)
  • In-room crib
  • Laundry facilities
  • Outdoor pool
  • Refrigerator on request
  • Rollaway/extra bed (surcharge)

Internet

  • Available in some public areas: Free WiFi and wired internet

Parking and transportation

  • 24-hour roundtrip airport shuttle (surcharge)
  • Ski shuttle (surcharge)
  • Free self parking on site
  • Limited onsite self parking
  • Wheelchair-accessible parking available

Food and drink

  • Breakfast available for a fee: MAD 25 per person
  • A bar/lounge
  • A poolside bar
  • A restaurant

Things to do

  • Library
  • Outdoor pool

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Assistive listening devices
  • Braille/raised signage
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel

Room amenities

Entertainment

  • Cable channels

Bedroom

  • Free crib
  • Premium bedding
  • Rollaway/extra bed (surcharge)

Bathroom

  • Bathtub or shower
  • Hair dryer (on request)
  • Private bathroom

Food and drink

  • Limited room service
  • Refrigerator on request

More

  • Air conditioning
  • Desk

Policies

Check-in

Check-in time starts at 2 PM
Minimum check-in age: 18

Check-out

Check-out before noon

Special check-in instructions

This property offers transfers from the airport (surcharges may apply); guests must contact the property with arrival details before travel, using the contact information on the booking confirmation
Information provided by the property may be translated using automated translation tools

Pets

  • Pets are welcome and stay free

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are available for MAD 500.00 per night.
  • Free cribs (infant beds)!

Property payment types

Important information

Fees

Guests will be asked to pay the following charges at the property:

  • A tax is imposed by the city: MAD 34.10 per person, per night. This tax does not apply to children under 12 years of age.
  • Seasonally adjusted heating fee: MAD 50.00 per accommodation, per night

We've listed all charges provided to us by the property.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Breakfast fee: approximately MAD 25.00 per person
  • Airport shuttle fee: MAD 150.00 per person (one way)
  • Air conditioning fee: MAD 50.00 per night
  • Rollaway bed fee: MAD 500.00 per night

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards
Charges for extra guests may apply and vary according to property policy.
A cash deposit, credit card, or debit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
    This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession. This property accepts Visa, Mastercard, American Express, Discover, JCB International, and Carte Blanche.

Property is also known as

Riad Amssaffah Marrakech
Riad Amssaffah
Amssaffah Marrakech
Amssaffah
Riad Amssaffah Hotel Marrakech
Riad Amssaffah Riad
Riad Amssaffah Marrakech
Riad Amssaffah Riad Marrakech

Frequently asked questions

How close is Riad Amssaffah to the airport?

Riad Amssaffah is 5.6 mi (25-min drive) away from the Menara Airport (RAK) airport, the closest popular airport to the property.

Does Riad Amssaffah have an airport shuttle?

Riad Amssaffah offers an airport shuttle 24 hours a day, for a charge of MAD 150.00 per person, one way.

Does Riad Amssaffah offer free breakfast?

Free breakfast isn’t provided at Riad Amssaffah, but breakfast is offered for a fee of MAD 25.00 per person.

Is there a casino at Riad Amssaffah?

No, there is no casino at this riad, but Le Grand Casino de La Mamounia (5-min drive) and Casino de Marrakech (6-min drive) are nearby.

What time is check-in at Riad Amssaffah?

Check-in begins at 2 PM.

Is there free parking at Riad Amssaffah?

This riad offers free self parking.

Does Riad Amssaffah have a pool?

Riad Amssaffah features an outdoor pool.

Does Riad Amssaffah have a restaurant?

Yes, there is a restaurant on site.

Does Riad Amssaffah have a spa?

This riad doesn't have a spa, but it does offer mani/pedis, body treatments, and massages.

How close is Riad Amssaffah to downtown Marrakech?

Riad Amssaffah is 0.2 mi away from Marrakech.

Riad Amssaffah Reviews

Reviews

4.6
Rating 10 - Excellent. 7 out of 129 reviews
Rating 8 - Good. 16 out of 129 reviews
Rating 6 - Okay. 24 out of 129 reviews
Rating 4 - Poor. 33 out of 129 reviews
Rating 2 - Terrible. 49 out of 129 reviews

4.2/10

Cleanliness

4.6/10

Staff & service

4.4/10

Property conditions & facilities

Reviews

Verified review

2/10 Terrible

Verified traveller

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort

This hotel is closed.

We were left in souks in dark on arrival as this hotel is closed. Do not book it. Expedia you need to take this hotel off your site immediately.
Verified review

2/10 Terrible

Verified traveller

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort

Eine Zumutung! Nicht eine Nacht dort ausgehalten !

Alles dort dreckig und verranzt. Servicepersonal sehr unfreundlich.
Verified review

6/10 Okay

Maria

Liked: Cleanliness
Disliked: Staff & service

Convenient stay for one night

It is a really nice house in medina, next to Jemaa el-Fnaa. The riad is nice, it has a pool, a rooftop and an outstanding architecture and interior design. However, I believe it could have been much more interesting and beautiful experience. The house is really old and has a lot to offer but it felt like empty and not maintained.
Verified review

4/10 Poor

Verified traveller

Disliked: Cleanliness, property conditions & facilities, room comfort

Hotel situato nella medina

Esperienza putroppo negativa L'edificio con qualche piccola miglioramento sarebbe pefretto Detto questo Marrakech resta una valida destinazione per ogni budet
Verified review

4/10 Poor

Shazia

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort

Definitely needs an upgrade!

Well where shall I start, firstly the hotel is awful and definitely needs an upgrade but if you have a low budget then it's worth the price. Bare in mind that towels are only provided as and when and any extra need will cost you, the water is not so hot if you need a shower. The cleanliness is also very poor but the only thing good I can mention is the manager who was nice and hepful as one can be. I wouldn't go there again!
Verified review

2/10 Terrible

Zin el abedine

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort

Catastrophe

Catastrophique je me présente à la réception ils ont bienma réservation mais le riad est complet.... je suis transféré vers un autre Riad complet lui aussi et dont les prestations ne correspondent pas à ce que j ai réservé.Je termine dans une chambre en travaux rien à voir avec ma réservation
Verified review

2/10 Terrible

SVEIN

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort

Dravskittent...........

Flyttet derfra etter en natt, ville ikke latt hunden bo der engang..............
Verified review

8/10 Good

Mark

Liked: Cleanliness, staff & service, property conditions & facilities

Nice stay for the price

This riyad means you are truly embedded in the Madena. Whilst the Riad is a bit shabby and points to a more impressive past it is very beautiful. When one is reviewing it you need to look at the price. And I feel that, considering the price it proved a very pleasant place to stay to experience the city.
Verified review

6/10 Okay

joão carlos

Disliked: Room comfort

Hotel razoável!

Os espaços comuns do hotel são bons, bem arranjados e agradáveis, boa localização na Medina. O quarto pequeno, colchões desconfortáveis, casa de banho deitava mau cheiro das fossas.
Verified review

4/10 Poor

virginie

Disliked: Cleanliness, property conditions & facilities

établissement pas entretenu et sale

En point positif le prix et la réceptionniste qui malgré son extrême fatigue a répondu à nos demandes et aidé dans nos démarches. En revanche les chambres sont sales et pas entretenues, c'est vraiment dommage car ce Riad à un gros potentiel. Points négatifs : issus de secours fermés à clef, carte de crédit non accepté en réalité, saleté des lieux communs , piscine et chambres, pas de possibilité de prendre un café avant 9h du matin et petit dejeuner difficilement réapprovisionné.
Verified review

4/10 Poor

Verified traveller

Disliked: Staff & service, property conditions & facilities

Run down!

What could have been an excellent place, was run down and uncared for. The bar was empty - not even a glass in site! the people working there were totally unattentive. We have to ask for toilet roll, ask for breakfast food to be replenished. There was not a bin in the room. Our friends room had glamorous furniture but the toilet did not flush and the bucket they used to put water in it, also had a leak! Their shower did not work as well as ours did either. We had a good shower with plenty of hot water thankfully. Harry a young lad working there was our saving grace at breakfast times and he help to organise trips for us at good prices from the Riad. He was very friendly and spoke good English. However, after he left to see his family, the other people working there couldn't be bothered to get there in time for us to have breakfast at 8am on the day we left. The excuse was that they were all taking children to school. I don't think 8am is too much to ask, especially as we had paid for b & b! Location was great if you want to be in the heart and depths of the souks.
Verified review

2/10 Terrible

Verified traveller

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort

nicht zu empfehlen

Es handelt sich bei diesem Riad um ein katastrophale "Absteige". Das Personal ist unfreundlich. Die Zimmer sind einfach nur dreckig.
Verified review

2/10 Terrible

Francesco paolo

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort

UN INCUBO... SCONSIGLIATISSIMO

Il riad è collocato in un posto orribile e pericoloso, la sera era rischioso uscire per cui tutti gli ospiti cenavano alle 18 per poi tornare nel riad a non fare nulla visto che il wi-fi funziona solo all'ingresso ma non nelle camere. Le camere avranno minimo 40 anni ma l'assurdità più grande è stata dover pagare 5€ di tassa di soggiorno extra a persona per notte, un vero furto se si pensa che la reale tassa, da me pagata in altri riad, ammonta a massimo 2,50. Lo sconsiglio vivamente.
Verified review

6/10 Okay

Verified traveller

Disliked: Cleanliness, room comfort

could be a nice riad if the owners take care

The room was in used condition, few bulbs were broken as well as the venitlation in the bathroom. The whole building looks like the owner doesn't care about it anymore and doesn't try to repair or fix things. Just cleaning isn't enough.
Verified review

2/10 Terrible

gwendoline

Disliked: Cleanliness, staff & service, room comfort

PROPRE MAIS PAS ACCUEILLANT

CES UN TRES BELLE HOTEL DANS LENSEMBLE MAIS LE SERVICE LAISSE A DESIREZ ET PAS QUUN PEU A PEINE ARRIVEE PAS DE BONJOUR JUSTE VENEZ COMPLETER CE FORMULAIRE ET LE FORMULAIRE ETANT FICHE POLICE... DEPLUS LIMITES AGRESSANT ET DEMANDE UNE AVANCE ET EST MECONTANT SI ON DEMANDE LA PREUVE DE REçU LES RAMPES QUI BOUGE LES ESCALIER GLISSANT OU JE SUIS TOMBER ET FAIT MAL LE DOS PAS DROIT AU CLIMATISSEUR PORTES EXTERIEUR TOUJOURS A ATTENDRE LONGTEMPS QU4ON VIENNENT OUVRIR LA PORTE PAS DE SERVIETTE DROIT AU SERVIETTE MAIS ENDROIT BIEN PLACEE PAS LOIN DE LA PLACE JEMA DIRECTE DANS LA MEDINA
Verified review

2/10 Terrible

Verified traveller

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort

Schlechte gibt es kaum

Sehr schlecht und werde ich niemandem empfehlen Hat keiner Bewerbung verdient Zimmer und Bad nicht sauber. Beleuchtung nicht ausreichend. Kein Service ohne böse Blicke
Verified review

2/10 Terrible

Samir

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort

C'est la première fois que je mets les pieds dans

Je regrette ce voyage est de avoir choisi cet hôtel en plus ya vraiment rien à voir à Marrakech
Verified review

2/10 Terrible

nassar

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort

KEEP AWAY!! The photos on Expedia are deceptive.

When we arrived for check in the rooms were not available, although the gentleman at check-in (named khalid) decided to show us around to decided which rooms we wanted. What I saw was absolutely disgusting and beyond belief. There was a drainage leak on the first floor of the hotel. The bathrooms were unsanitary and unusable. The beds were broken at the base. The beds were not made from the night before. There was a strong aroma of damp throughout the entire Riad. There was no natural light coming into the building.
Verified review

2/10 Terrible

nassar

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort

Don't be fooled by the pics. This hotel is bad!!

When we arrived for check in the rooms were not available, although the gentleman at check-in (named khalid) decided to show us around to decided which rooms we wanted. What I saw was absolutely disgusting and beyond belief. There was a drainage leak on the first floor of the hotel. The bathrooms were unsanitary and unusable. The beds were broken at the base. The beds were not made from the night before. There was a strong aroma of damp throughout the entire Riad. There was no natural light coming into the building. Myself and my friends were forced to leave these premises as they were not even fit for a dog to stay.
Verified review

4/10 Poor

sean

Disliked: Cleanliness, property conditions & facilities, room comfort

Not fit for purpose

The building is an authentic Riad, but is just too old and not well maintained, smelled of damp & contained flooded rooms and floors.
Verified review

2/10 Terrible

Maria

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort

Descuidado , sucio .

EL hotel esta sucio y muy descuidado , l.Nunca recomendaria este hotel a nadie. La ubicacion para regresar por las noches es peligrosa...las personas que lo gestionan pasan de todo..y ademas sufrimos el robo en la habitacion de una tablet..
Verified review

4/10 Poor

Verified traveller

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort

Muy bonito pero descuidado.el personal maleducado.

Personal poco atento y aprovechado.el hotel muy sucio.
Verified review

2/10 Terrible

poco recomendab

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort

No es un sitio aconsejable

Sitio muy sucio te engaña la propietaria con impuestos.que ella pone aire acondicionado hay que pagar 5 euros tv.5e.ducha 3e.agua frio cucarachas suciedad muy peligrosa la zona
Verified review

2/10 Terrible

Verified traveller

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort

degueulasse

Les chats qui dorment sur les lits cars les chambres sont ouvertes la journée. Nous sommes restés une nuit sur les 3 payées avec des puces en cadeau. Lieux pas propre du tout
Verified review

4/10 Poor

Avu

Disliked: Cleanliness, staff & service, property conditions & facilities

Riad conposibilidades

Hay que reconocer que la Riad es muy bonita y se nota que tuvo un gran pasado. En la actualidad se está apagando como una vela por falta de gestión adecuada. Las habitaciones son austeras pero bonitas. El servicio, pésimo. Solo hablan francés y marroquí y ningún esfuerzo por intentar entender, una única excepción es la recepcionista portuguesa, la única que aporta sentido de servicio y brillo al riad. Cuando llegamos, la habitación estaba relativamente limpia, pero en los 5 días que estuvimos no la limpiaron ni una vez. Total ausencia de toallas y ni hablemos de jabón. El desayuno austero, pero bien. Acorde con el precio. Lejos de Jamaa el fna (unos 30min) que por la medina es perderse seguro mas de una vez. En resumen. Si buscas lugar con encanto lejos de turisteo bien, si buscas servicio... Mejor busca otro