Medina stay.Within a 10-minute walk of this Medina riad, you'll find Dar el Bacha Palace and Ensemble Artisanal. Le Jardin Secret and Ben Youssef Mosque are also within half a mile (1 km).
Riad O2 offers its guests a full-service spa, a spa tub, and a steam room. There's a restaurant on site. You can enjoy a drink at the bar/lounge. Free breakfast is served daily. Public spaces have free WiFi.
A rooftop terrace, spa services, and barbecue grills are also featured at the family-friendly Riad O2. An area shuttle within 8 km and an airport shuttle (available 24 hours) are available for a fee.
This 4-star Marrakech riad is smoke free.
1 building
7 guestrooms or units
2 levels
Built in 1850
Continental breakfast (free)
Supervised childcare (surcharge)
Childcare (surcharge)
Terrace on the roof
Coffee in lobby
Dry cleaning
Self-service laundry
Front desk (24 hours)
Staff is multilingual
Storage area for luggage
Front-desk safe
Tour and ticket information
Concierge
Garden
BBQ grill(s)
Outdoor picnic space
Fireplace in lobby
Bellhop
No smoking on site
Bar or lounge
Dining venue
Riad O2 offers 7 accommodations with complimentary bottled water and complimentary toiletries. Each accommodation is individually furnished and decorated. This Marrakech riad provides complimentary wireless Internet access. Rooms have partially open bathrooms. Bathrooms include bathtubs or showers. In-room massages, irons/ironing boards, and hair dryers can be requested. Housekeeping is provided daily.
Spa at Riad O2 has 1 treatment room. Services include deep-tissue massages, sports massages, facials, and body scrubs. The spa is equipped with a steam room and Turkish bath/hammam. The spa is open daily.
Languages
Arabic, English, French
Property amenities
Family friendly
Babysitting (surcharge)
In-room child care (surcharge)
Laundry facilities
Supervised childcare (surcharge)
Internet
Available in all rooms: Free WiFi
Available in some public areas: Free WiFi
Parking and transportation
Onsite parking options include a garage
Offsite parking within 3281 ft (MAD 100 per day)
24-hour roundtrip airport shuttle (surcharge)
Airport shuttle on request
Area shuttle (surcharge) up to 8 km
Train station pick-up shuttle (surcharge)
Food and drink
Free continental breakfast available daily 7 AM–11:30 AM
1 restaurant
1 bar
Room service available
Coffee/tea in common area(s)
Things to do
Full-service spa
Spa tub
Steam room
Accessibility
This property does not have elevators
Room amenities
Bedroom
Air conditioning (climate-controlled)
Bed sheets
Heating
Bathroom
2 bathrooms
Bathtub or shower
Free toiletries
Hair dryer (on request)
Towels
Food and drink
Free bottled water
More
In-room massage
Individually decorated
Individually furnished
Iron/ironing board (on request)
Policies
Check-in
Check-in start time: 3:00 PM; Check-in end time: 11:30 PM
Late check-in subject to availability
Minimum check-in age: 18
Check-out
Check-out before 11:00 AM
Special check-in instructions
This property offers transfers from the airport and train station (surcharges may apply); to arrange pick-up, guests must contact the property 24 hours prior to arrival, using the contact information on the booking confirmation
Guests will receive an email 5 days before arrival with check-in instructions; front desk staff will greet guests on arrival
To make arrangements for check-in please contact the property at least 24 hours before arrival using the information on the booking confirmation
If you are planning to arrive after 8 PM please contact the property in advance using the information on the booking confirmation
For more details, please contact the property using the information on the booking confirmation
Access methods
Staffed front desk
Pets
Pets and service animals are not allowed at Riad O2
Children and extra beds
Children are welcome.
Kids stay free! Up to 2 children 8 years old and younger stay free when using existing bedding.
Property payment types
Important information
Fees
Guests will be asked to pay the following charges at the property:
A tax is imposed by the city: MAD 23 per person, per night. This tax does not apply to children under 12 years of age.
We've listed all charges provided to us by the property.
Optional extras
The fees and deposits listed below will be charged at the time of service, check-in, or check-out.
Airport shuttle fee: MAD 275 per vehicle (one-way, maximum occupancy 7)
Nearby parking fee: MAD 100 per day (3281 ft away)
This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.
You need to know
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
This property accepts major credit cards and cash
This property reserves the right to pre-authorize the guest's credit card prior to arrival.
Cashless transactions are available
Safety features at this property include a fire extinguisher, a security system, a first aid kit, and window guards
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
Charges for extra guests may apply and vary according to property policy. A cash deposit, credit card, or debit card for incidental charges and government-issued photo identification may be required upon check-in. Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession. The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation. This property accepts major credit cards, Visa, Mastercard, Eurocard, and cash. This property reserves the right to pre-authorize the guest's credit card prior to arrival. For guests' safety, the property includes a fire extinguisher, a smoke detector, a security system, a first aid kit, and window guards in each accommodation. Cashless payment methods are available for all transactions.
This hotel will place an authorization for the full amount of the reservation for any bookings where payment for the stay will be made on site instead of at the time of booking.
We should mention
Reservations are needed for massage services and spa treatments. For reservations, contact the riad before arrival using the contact information on the booking confirmation.
Up to 2 children 8 years old and younger stay free in the same room as the parent or guardian when using existing bedding.
Registered guests are the only ones allowed to be in guestrooms.
Pets and service animals are not allowed on site.
Property is also known as
O2 Marrakech
O2 Riad
Riad O2
Riad O2 Marrakech
Riad o2 Hotel Marrakech
Riad o2 Hotel Marrakech
Riad O2 Riad
Riad O2 Marrakech
Riad O2 Riad Marrakech
Riad O2 Reviews
Reviews
8.6
Excellent
All reviews shown are from real guest experiences. Only travellers who have booked a stay with us can submit a review. We verify reviews according to our guidelines and publish all reviews, positive or negative.
Rating 10 - Excellent. 54 out of 97 reviews" "
10 - Excellent
54
Rating 8 - Good. 28 out of 97 reviews" "
8 - Good
28
Rating 6 - Okay. 7 out of 97 reviews" "
6 - Okay
7
Rating 4 - Poor. 5 out of 97 reviews" "
4 - Poor
5
Rating 2 - Terrible. 3 out of 97 reviews" "
2 - Terrible
3
8.8/10
Cleanliness
9.0/10
Staff & service
7.6/10
Amenities
8.4/10
Property conditions & facilities
6.0/10
Eco-friendliness
Reviews
10/10 Excellent
Abdoulrahman, Murfreesboro
Travelled with family, Travelled with family and small children
The place is huge and very clean. Close to almost anything you need. The showers can be better but they do the job.
The breakfast is great and the ladies who make it are amazing. highly recommend.
We had a great room, the Oeuf Room with an awesome bath tub. It was quiet and the hosts were very nice. It was difficult to find, but once we found it, it was fun to have this secret hidden away lair to return to each night after exploring the city. Definitely a nice place to stay.
Very warm and friendly people. This riad is fantasic, peaceful and quiet, highly recommended! Breakfast is high quality and highly recommend getting dinner on the terrace.
It is a nice Riad very close to the centre of Medina. The staff is really friendly. The old the old part of Marrakech was a shock to us when we arrived. I am not sure I will stay in the centre of Medina next time as I
Verified traveller
Stayed 3 nights in Apr 2019
4/10 Poor
Verified traveller
2 Apr 2019
Disliked: Staff & service
Avoide
We had written a review to our hotel directly but had received no reply.
We where not checked in and the manager was no where to be found. It advertises as a restaurant but when asking for a snack where told nothing was in the kitchen... 2 nights in a row.
Staff are unwelcoming and when checking out received no goodbye from the lady. On a whole i would avoid this hotel
Excellent experience with a wonderful staff. The rooftop was excellent and I did yoga up here both days! The food was great and the hammam and massage was wonderful! It was also quiet :)
Very friendly, nice staff, helped us organise trips, massage, find our way round the local area
Riad has a lot of charm, traditional features
Rooms are very clean and beds/sheets comfortable
Breakfast was good but a bit repetitive if you stay multiple days (we stayed 4 nights)
We had a nice dinner there one night too.
Wifi in our part of the riad did not work at all. We had to go to the main part for any wifi at all and that was limited - for a family holiday no/limited wifi is not the end of the world (kids may disagree!) but is is nice after an excursion to to some online research of where we went / plan the next day, so this was frustrating.
And be prepared for the imam doing the early morning call to prayers!
Overall an enjoyable part of our Marrakech experience - nice to stay in a traditional venue rather than a modern hotel