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Riad Star by Marrakech Riad

4.5 star property
4.5-star luxury guest house near Jemaa el-Fnaa

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Photo gallery for Riad Star by Marrakech Riad

Terrace/patio
Family Suite
Family Suite
Terrace/patio
Terrace/patio

Reviews

8.2 out of 10
Very good

Popular amenities

  • Spa
  • 24/7 front desk
  • Housekeeping
  • Air conditioning
  • Free WiFi

Explore the area

Map
31 derb ailich, Marrakech, 40000
  • Marrakech Museum
    ‪3 min walk‬
  • Le Jardin Secret
    ‪7 min walk‬
  • Jemaa el-Fnaa
    ‪8 min walk‬
  • Marrakech (RAK-Menara)
    ‪10 min drive‬

Room options

View all photos for Standard Double or Twin Room

Standard Double or Twin Room

Standard Double or Twin Room

  • Sleeps 2
  • 1 Double Bed

View all photos for Junior Suite

Junior Suite

Junior Suite

  • Sleeps 3
  • 1 Queen Bed

View all photos for Family Suite

Family Suite

Family Suite

  • Sleeps 6
  • 2 Queen Beds

View all photos for Comfort Double or Twin Room

Comfort Double or Twin Room

Comfort Double or Twin Room

  • Sleeps 3
  • 1 Queen Bed

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About the area

Marrakech

Medina stay.With a stay at this Medina guesthouse, you'll be steps from The Orientalist Museum of Marrakech and Marrakech Museum. Jemaa el-Fnaa and Ben Youssef Madrasa are also within half a mile (1 km).
View more Guest houses in MarrakechOpens in a new window

What's nearby

  • Marrakech Museum - 3 min walk - 0.3 km
  • Le Jardin Secret - 7 min walk - 0.6 km
  • Jemaa el-Fnaa - 8 min walk - 0.7 km
  • Koutoubia Mosque - 15 min walk - 1.3 km
  • Majorelle Garden - 5 min drive - 3.0 km

Getting around

  • Marrakech Central Station - 16 min drive
  • Menara Airport (RAK) - 21 min drive

Restaurants

  • ‪Chez Lamine Hadj Mustapha - ‬8 min walk
  • ‪Nomad - ‬5 min walk
  • ‪Café des Épices - ‬5 min walk
  • ‪Le Jardin - ‬6 min walk
  • ‪Le Grand Bazar - ‬8 min walk

About this property

Riad Star by Marrakech Riad

4.5-star luxury guest house near Jemaa el-Fnaa
Free breakfast is served daily. Public spaces have free WiFi. An airport shuttle (available 24 hours) is available for a fee. A rooftop terrace, spa services, and tour/ticket assistance are also featured at the luxury Riad Star by Marrakech Riad.

This 4.5-star Marrakech guesthouse is smoke free.

  • 13 guestrooms or units
  • English breakfast (free)
  • Terrace on the roof
  • Front desk (24 hours)
  • Storage area for luggage
  • Tour and ticket information
  • Concierge
  • No smoking on site
Riad Star by Marrakech Riad offers 13 air-conditioned accommodations with minibars and safes. Each accommodation is individually furnished. 32-inch LCD televisions come with satellite channels. Bathrooms include shower/tub combinations, bathrobes, slippers, and complimentary toiletries.

Guests can surf the web using the complimentary wireless Internet access (speed: 50+ Mbps). Business-friendly amenities include desks and printers. Housekeeping is offered daily and irons/ironing boards can be requested.

Guests can pamper themselves by indulging in the onsite spa services. Services include deep-tissue massages, sports massages, facials, and body wraps. The spa is equipped with Turkish bath/hammam.

Languages

Arabic, English, French

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Exterior

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  • Breakfast included
  • Spa
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includes taxes & fees
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Property amenities

Internet

  • Available in all rooms: Free WiFi
  • In-room WiFi speed: 50+ Mbps
  • Available in some public areas: Free WiFi

Parking and transportation

  • No onsite parking available
  • 24-hour roundtrip airport shuttle on request for a surcharge

Food and drink

  • Free English breakfast available daily 7:30 AM to 10:00 AM
  • Couples/private dining

Accessibility

  • No elevator

Room amenities

Entertainment

  • 32-inch LCD TV with satellite channels

Bedroom

  • Bedsheets provided

Bathroom

  • Bathrobes
  • Free toiletries
  • Hair dryer
  • Shampoo
  • Shower/bathtub combination
  • Slippers
  • Soap
  • Toilet paper
  • Towels provided

Food and drink

  • Minibar

More

  • Air conditioning
  • Connecting rooms available
  • Desk
  • Individual furnishings
  • Iron/ironing board on request
  • Printer
  • Safe

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: anytime

Check-out

Check-out before 11:00 AM

Special check-in instructions

This property offers transfers from the airport (surcharges may apply); guests must contact the property with arrival details before travel, using the contact information on the booking confirmation
Front desk staff will greet guests on arrival at the property

Access methods

Staffed front desk

Pets

  • No pets allowed

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are available for GBP 20.0 per day.

Property payment types

Important information

Fees

Guests will be asked to pay the following charges at the property:

  • A tax is imposed by the city: GBP 2.44 per person, per night. This tax does not apply to children under 12 years of age.

We've listed all charges provided to us by the property.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Airport shuttle fee: GBP 8 per person (one-way)
  • Airport shuttle fee per child: GBP 8 (one-way), (up to 12 years old)
  • Rollaway bed fee: GBP 20.0 per day

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards, and cash
Charges for extra guests may apply and vary according to property policy.
A cash deposit, credit card, or debit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
    This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession. No onsite parking is available. This property accepts Visa, Mastercard, debit cards, and cash.

We should mention

  • Reservations are needed for massage services and spa treatments. For reservations, contact the guesthouse before arrival using the contact information on the booking confirmation.
  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.

Property is also known as

Star By Marrakech Marrakech
Riad Star by Marrakech Riad Marrakech
Riad Star by Marrakech Riad Guesthouse
Riad Star by Marrakech Riad Guesthouse Marrakech

Riad Star by Marrakech Riad Reviews

Reviews

8.2

Very good

Rating 10 - Excellent. 23 out of 39 reviews
Rating 8 - Good. 6 out of 39 reviews
Rating 6 - Okay. 3 out of 39 reviews
Rating 4 - Poor. 2 out of 39 reviews
Rating 2 - Terrible. 5 out of 39 reviews

8.0/10

Cleanliness

9.2/10

Staff & service

8.6/10

Amenities

7.4/10

Property conditions & facilities

7.6/10

Eco-friendliness

Reviews

2/10 Terrible

Aditya

Travelled with family
Disliked: Cleanliness, property conditions & facilities, room comfort
Stayed 4 nights in Dec 2024

2/10 Terrible

Verified traveller

Travelled with family
Liked: Staff & service
Disliked: Cleanliness, property conditions & facilities, room comfort

Not recommended!

Cliff Notes: Not recommended for families. Excellent service by the staff, but the facilities are poor. Long Story: We were a family of 4 and booked the family suite for a part of the stay. This review is for the suite. We were picked up in a small Skoda Sedan from Casablanca, despite informing the host about our luggage. The 2.5 hour ride to Marrakesh was uncomfortable with cabin bags and backpacks in our laps.The host said this was par for the course, and so I would warn you from accepting transport service from them! Riad Pros: Friendly and accommodating staff. Breakfast is good, although becomes repetitive after a couple of days. Location is good as well, as it is close to some of the Souks. Riad Cons: TERRIBLE Uncomfortable beds (A Queen is two twins joined) - So, you will be sleeping over an uncomfortable crease line, where the beds join. I still am suffering from a shoulder pain that was caused by this crease line. The suite is two levelled with very narrow and very steep stairway! Every time you go up and down the stairs IN the suite, you need to be extra careful due to the narrowness and steepness of the stairs. The bed for the kids is meant for a 5ft 5in only. Anyone taller will have their legs hanging over the bed. The toiletries offered are low-quality among other issues with the Riad. Overall: I would not stay here again. Look for alternatives if you can!
Stayed 2 nights in Dec 2024

2/10 Terrible

Verified traveller

Travelled with family
Liked: Staff & service
Disliked: Cleanliness, property conditions & facilities, room comfort

Would not recommend

Cliff Notes: Not recommended for families. Excellent service by the staff, but the facilities are poor. Long Story: We were a family of 4 and booked two connecting rooms since a family suite was unavailable. We were picked up in a small Skoda Sedan from Casablanca, despite informing the host about our luggage. The 2.5 hour ride to Marrakesh was uncomfortable with cabin bags and backpacks in our laps.The host said this was par for the course, and so I would warn you from accepting transport service from them! Riad Pros: Friendly and accommodating staff. Breakfast is good, although becomes repetitive after a couple of days. Location is good as well, as it is close to some of the Souks. Riad Cons: TERRIBLE Uncomfortable beds (A Queen is two twins joined) - So, you will be sleeping over an uncomfortable crease line, where the beds join. I still am suffering from a shoulder pain that was caused by this crease line. Poor cleanliness of silverware, narrow and steep stairways, and low-quality toiletries are other issues with the Riad. Overall: I would not stay here again. Look for alternatives if you can!
Stayed 2 nights in Dec 2024

8/10 Good

Verified traveller

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
We got rooms in third floor. No lift in the property. Service from staff was good. Breakfast is very good
Stayed 3 nights in Dec 2024

10/10 Excellent

LEILA

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities
Despite the family room being different from the one we selected, our stay was very good. The staff were excellent and very professional. The breakfast was diverse. The area close to most attractions yet not busy.
Stayed 3 nights in Dec 2024

10/10 Excellent

Reef

Travelled with family and small children, Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We loved our stay at Riad Star. The staff were incredible and very attentive to our needs. They arranged our daily taxis, helped us with our bags from and to the airport and advised us on the local sites to see. We travelled as a family of four. Two children aged 6 and 3 - the staff were so friendly and made breakfasts to the children’s preference each morning. Khalid and Najim went above and beyond with their service and they alone deserve 5 stars for themselves. I would highly recommend booking the taxi service the hotel offers and get picked up from their team. Riad Star, like many Riads - is tucked away in a quiet area and cars can’t access the hotel entrance. There is a few minutes walk required to get to the Riad - don’t be a hero and find your own way, save yourself the hassle and have the hotel driver collect you and the staff will meet you at their designated meeting point. Lovely place, lovely people and already missing it all.
Stayed 7 nights in Nov 2024

10/10 Excellent

TAHSEEN

Travelled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
THE BEST PROPERTY i Have ever been on for a vacation. Ali and Khaled made me and my family feel super safe and fully comfortable with in every possible way
Stayed 5 nights in Nov 2024

10/10 Excellent

Lisa

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in Oct 2024

10/10 Excellent

Marco

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
A beautiful surprise as it is in the historical section of Marrakech. Close to the Medina. Luxurious interior. Multi storey with wonderful rooftop views. Wonderful service from start to end of our stay. Hospitable in every way. A great find!
Stayed 3 nights in Oct 2024

2/10 Terrible

brenda

Travelled with group
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
Our small group of 3 female friends booked a 3 night stay here based on the photos and other online reviews. However we felt misled, as it was an untidy and dirty Riad, with dirty floors throughout and piled up stuff behind curtained areas. We were not shown around on arrival so made our own way upstairs to have a look at the roof terrace. Open bedroom doors en route, showed towels and bedding all over the floors. The roof terrace had a very long old string of celebration balloons that had clearly been there for weeks (mostly shrivelled up), which showed just how little things were cared for. The entrance reception area was 2 large tables covered in a plastic tablecloths. Our bedroom door (Ivory room) room key was a tiny 2cm padlock and 1cm key. My friend booked a ‘junior suite’ and got the Paris room which looked like a dark cell, was warm and without a fridge. There was no bottled water available in the rooms. The towels on our bed looked like they were not clean and had not been washed (just sprayed with something), the threadbare rugs looked dirty. Whilst there, we heard that another guest was ill in bed with some kind of with some kind of food bug whilst we were there. She had been stuck there bed bound for 2 days. We decided to find alternative accomodation instead, and so left and checked out the same day without unpacking. It feels sad to leave this review, as we were so excited about our Moroccan trip and this first impression changed everything.
Stayed 3 nights in Oct 2024

2/10 Terrible

Nasser

Stayed 5 nights in Sep 2024

4/10 Poor

Tim

Disliked: Cleanliness, property conditions & facilities
This property would suit someone who is use to staying in a hostel. They profess 5 star! It is not that.
Stayed 1 night in Oct 2024

10/10 Excellent

Derek

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We liked the traditional aspects and the ambience, the excellent food and the outstanding friendliness of the staff
Stayed 5 nights in Sep 2024

10/10 Excellent

Purvi

Stayed 3 nights in Sep 2024

10/10 Excellent

Adaobi

Stayed 5 nights in Sep 2024

10/10 Excellent

Jasleen

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Our stay at the Riad Star was amazing! Khalid and the other staff members treated us like family and went above and beyond in helping us. We cannot wait to go back to Marrakesh and stay at Riad Star again, we highly recommend it to all!
Stayed 3 nights in Aug 2024

10/10 Excellent

Kristin

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Excellent choice

Staff is outstanding. Location is excellent.
Stayed 3 nights in May 2024

10/10 Excellent

Rasha

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 3 nights in Jun 2024

10/10 Excellent

Mehnoosh

Travelled with partner
Liked: Cleanliness, staff & service, amenities
The hotel was hidden in residential area with no name! Beautiful place and the staff make it worth. They are super friendly and helpful. They really go above and beyond to make our stay a great experience. I highly recommend because of staff and very close to shopping area and some tourists places. Don’t let the area intimidate you it’s very safe and great location.
Stayed 1 night in May 2024

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Recommended

The Riad staff were really friendly and helpful. The room itself was cosy, with a comfortable bed and warm spacious shower. The dinner was not to our taste however the breakfast was delicious with soft tender eggs and pancakes served with great peanut butter and honey on the side. Location is excellent. This Riad is highly recommended if you are trying to experience Morocco the proper Moroccan way!
Stayed 4 nights in May 2024

10/10 Excellent

Jason

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Charming Riad. Hard to find at first, but well worth it.
Stayed 2 nights in Apr 2024

10/10 Excellent

adi

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Staff friendly and accommodating
Stayed 2 nights in Apr 2024

10/10 Excellent

Pamela

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Unbelievable!! Cannot say enough about this hotel. The owner and staff were exceptional. They went out of their way to make a stay for my family feel welcome and safe. They set up tours, dinners, and experiences that made our stay in Marrakesh over-the-top. The rooms were gorgeous, the roof deck beautiful and its unique charm and tribute to Josephine Baker is romantic and beautifully done. The owner took the time to greet and welcome is. He personally made sure that we had a great stay. Dinner and breakfast were delicious. We are so happy that we stayed here. It truly made our visit! A million thank yous to the staff and owners.
Stayed 3 nights in Jan 2024

10/10 Excellent

Imran

Travelled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 5 nights in Dec 2023

8/10 Good

René

Liked: Cleanliness, staff & service, property conditions & facilities
This Riad is in the middle of the medina. It's a walk of 7-10 minutes from the taxi stand to the Riad. The personal is excellent, real customer driven. They are delighted to help you with everything. There are 14 rooms. Our room had only windows overlooking the covered courtyard. It took some time getting used to it. Within 100 metres there are some wonderful restaurants. The medina is very busy, clean and well lit. The Riad organizes cooking workshops. Perfect.
Stayed 7 nights in Feb 2025