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Stars Hotel

3.5 star property
3.5-star spa hotel near Jemaa el-Fnaa

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Photo gallery for Stars Hotel

1 bedroom, minibar, in-room safe, desk
Suite with Jacuzzi
Lobby
Indoor pool, outdoor pool, open 10:30 AM to 6:30 PM, pool umbrellas
Suite with Jacuzzi

Reviews

8.6 out of 10
Excellent

Popular amenities

  • Hot tub
  • Pool
  • Housekeeping
  • 24/7 front desk

Explore the area

Map
Angle Rue Sebou et Rue Ouadi Guéliz, Rue Ouadi Naffis, Marrakech, Marrakesh-Safi, 40000
  • Marrakech Plaza
    ‪3 min walk‬
  • Majorelle Garden
    ‪17 min walk‬
  • Jemaa el-Fnaa
    ‪2 min drive‬
  • Marrakech (RAK-Menara)
    ‪8 min drive‬

Room options

View all photos for Deluxe Room

Deluxe Room

Deluxe Room

  • Sleeps 2
  • 1 Large Twin Bed

View all photos for Triple Room

Triple Room

Triple Room

  • Sleeps 3
  • 3 Twin Beds

View all photos for Superior Double Room

1 bedroom, minibar, in-room safe, desk

Superior Double Room

  • 28 sq m
  • Sleeps 3
  • 1 Double Bed

View all photos for Suite with Jacuzzi

Suite with Jacuzzi

Suite with Jacuzzi

  • 70 sq m
  • Sleeps 2
  • 1 Queen Bed

View all photos for Single Room

Single Room

Single Room

  • 27 sq m
  • Sleeps 1
  • 1 Twin Bed

View all photos for Standard Double or Twin Room

Standard Double or Twin Room

Standard Double or Twin Room

  • 27 sq m
  • Sleeps 2
  • 1 Large Twin Bed

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About the area

Marrakech

Heart of Marrakech.Within a 10-minute walk of this Gueliz hotel, you'll find Marrakech Plaza and Place du 16 November. Grand Poste Gueliz and Ecomusee Berbere are also within half a mile (1 km).

What's nearby

  • Marrakech Plaza - 3 min walk - 0.3 km
  • Majorelle Garden - 17 min walk - 1.4 km
  • Palais des Congrès - 18 min walk - 1.6 km
  • Le Jardin Secret - 19 min walk - 1.7 km
  • Jemaa el-Fnaa - 2 min drive - 1.8 km

Getting around

  • Marrakech Central Station - 5 min drive
  • Menara Airport (RAK) - 13 min drive

Restaurants

  • ‪L'escapade - ‬3 min walk
  • ‪L'ADRESSE - ‬3 min walk
  • ‪Layali Karoun - ‬4 min walk
  • ‪Charif Pâtisserie - ‬6 min walk
  • ‪Sports Lounge - ‬3 min walk

About this property

Stars Hotel

3.5-star spa hotel near Jemaa el-Fnaa
Stars Hotel offers its guests a full-service spa, 2 hot tubs, an indoor pool, and an outdoor pool. There's a restaurant on site, along with 2 coffee shops/cafes. Free breakfast is available daily. Public spaces have free WiFi.

A steam room, a terrace, and tour/ticket assistance are also featured at Stars Hotel. An airport shuttle (available 24 hours) is available for a fee.

This 3.5-star Marrakech hotel is smoke free.

  • 44 guestrooms or units
  • 2 coffee shops
  • Breakfast available (free)
  • Poolside lounge chairs
  • Umbrellas for the pool
  • Dry cleaning
  • Self-service laundry
  • Front desk (24 hours)
  • Front-desk safe
  • Tour and ticket information
  • Concierge
  • Terrace
  • Bellhop
  • No smoking on site
  • Lockers available
  • Dining venue
Stars Hotel offers 44 accommodations with minibars and safes. 43-inch Smart televisions come with digital channels. Bathrooms include showers with rainfall showerheads, bidets, complimentary toiletries, and hair dryers.

This Marrakech hotel provides complimentary wireless Internet access. Business-friendly amenities include desks and phones. Housekeeping is provided daily.

The onsite spa has 2 treatment rooms including rooms for couples. Services include hot stone massages, Swedish massages, Thai massages, and facials. The spa is equipped with a steam room. The spa is open daily.

Languages

Arabic, English, French

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4.4 out of 5, Excellent, 100 reviews
The price is CA $170
CA $196 total
includes taxes & fees
Jun 25 - Jun 26
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Property amenities

Family friendly

  • Indoor pool
  • Laundry facilities
  • Lifeguards on site
  • Outdoor pool

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • No onsite parking available
  • 24-hour roundtrip airport shuttle on request for a surcharge

Food and drink

  • Free self-serve breakfast available daily 7:30 AM to 10:30 AM
  • 2 coffee shops/cafes
  • A restaurant

Things to do

  • Full-service spa
  • Hot tub
  • Indoor pool
  • Outdoor pool
  • Steam room

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Visual fire alarm
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible concierge desk
  • Wheelchair-accessible lounge
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible public washroom
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible restaurant

Room amenities

Entertainment

  • 43-inch smart TV with digital channels

Bedroom

  • Bedsheets provided
  • Blackout drapes

Bathroom

  • Bidet
  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Rainfall showerhead
  • Shampoo
  • Shower
  • Soap
  • Toilet paper
  • Towels provided

Food and drink

  • Minibar

More

  • Air conditioning (climate-controlled)
  • Desk
  • Laptop workspace
  • Phone
  • Safe

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: midnight
Early check-in subject to availability
Early check-in is available for a fee
Late check-in subject to availability

Check-out

Check-out before noon
Late check-out subject to availability
Late check-out fee: MAD 400

Special check-in instructions

This property offers transfers from the airport (surcharges may apply); guests must contact the property with arrival details before travel, using the contact information on the booking confirmation
Front desk staff will greet guests on arrival at the property

Access methods

Staffed front desk

Pets

  • Pets and service animals are not allowed at Stars Hotel

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are not available.

Property payment types

Important information

Fees

Guests will be asked to pay the following charges at the property:

  • A tax is imposed by the city: MAD 11.00 per person, per night. This tax does not apply to children under 12 years of age.

We've listed all charges provided to us by the property.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Airport shuttle fee: MAD 150 per room (one-way)
  • Early check-in is available for a fee (subject to availability)
  • Late check-out fee: MAD 400 (subject to availability)

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards and cash
Safety features at this property include a smoke detector and window guards
This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children; if you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
Charges for extra guests may apply and vary according to property policy.
A cash deposit, credit card, or debit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
    This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession. This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children. If you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room. No onsite parking is available. This property accepts Visa, Mastercard, and cash. For guests' safety, the property includes a smoke detector and window guards in each accommodation.

We should mention

  • In accordance with local laws, unmarried guests may be restricted from sharing rooms. Guests are obligated to provide proof of marriage, if requested by the property.
  • Pool access available from 10:30 AM to 6:30 PM.
  • Registered guests are the only ones allowed to be in guestrooms.
  • Pets and service animals are not allowed on site.

Property is also known as

Stars Hôtel
Stars Hotel Spa
Stars Hotel Hotel
Stars Hotel Marrakech
Stars Hotel Hotel Marrakech

Stars Hotel Reviews

Reviews

8.6

Excellent

Rating 10 - Excellent. 117 out of 202 reviews
Rating 8 - Good. 43 out of 202 reviews
Rating 6 - Okay. 24 out of 202 reviews
Rating 4 - Poor. 9 out of 202 reviews
Rating 2 - Terrible. 9 out of 202 reviews

8.8/10

Cleanliness

8.8/10

Staff & service

8.0/10

Amenities

8.2/10

Property conditions & facilities

8.2/10

Eco-friendliness

Reviews

10/10 Excellent

Connor

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great place
Stayed 3 nights in Mar 2025

6/10 Okay

Rebecca

Hotel was reasonably clean, everything was fine, just not anything special. It felt quite expensive for what I got, especially when there are so many cheaper options available. The service was very slow. Breakfast was mediocre.
Stayed 3 nights in Feb 2025

10/10 Excellent

Essa

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jan 2025

10/10 Excellent

Michael

Stayed 7 nights in Dec 2024

6/10 Okay

Andrew

Travelled with partner
This is a fairly average hotel. Our bathroom was, unfortunately, unprepared and not clean, with hairs stuck to the shower wall and no towels provided. The pool was again, average, but sadly shut at 6pm, so swimming was only possible in the full sun, and sitting on the roof terrace in the evening was not allowed. The location was fine for bars and restaurants, but not much else. Our visit was OK, but I would not return.
Stayed 1 night in Sep 2024

6/10 Okay

Verified traveller

Travelled with family
Liked: Room comfort
Disliked: Staff & service
We stayed for 7 nights. Booked Suites. Overall nice staff. But hotel wasn't willing to replace towels, they wanted us to use smae towel for 3 days before changing them. Tea & coffee sachets were not replenished, even though we requested few times. Paid over £1600 for rooms, getting hotel staff to provide basic amenties proved a difficult task.
Stayed 7 nights in Jun 2024

10/10 Excellent

Marjorie

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Wonderful Staff

The staff is very friendly and kind. Extremely helpful and they give their guests the attention they deserve.
Stayed 1 night in Jun 2024

10/10 Excellent

beverly

Travelled with family
Liked: Cleanliness, staff & service
The buffet breakfast was excellent. The staff was very friendly. Good, walkable location.
Stayed 1 night in May 2024

10/10 Excellent

Faurys

Stayed 1 night in Apr 2024

10/10 Excellent

Jaime

Travelled with family, Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
First time in Marrakech and the staff made us feel like home. Super friendly and attentive staff. Room, beds, and breakfast were great. I would definitely recommend this hotel. Lots of dining options around walking distance. Thank you STARS Hotel! Hope to visit once again.
Stayed 2 nights in Apr 2024

10/10 Excellent

Chidera

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Apr 2024

10/10 Excellent

Omar

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
The location of the hotel is good, near to everything, the staff was friendly, the room was clean and comfortable 👍
Stayed 1 night in Apr 2024

8/10 Good

Mateusz

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Pleasant stay

A decent hotel, the room and bathroom were great, nice rooftop with a small pool and a couple of loungers. The restaurant served great dinner, however I can’t say the same for the breakfast - a lot of items missing, extremely slowly refilled, I had flashbacks of supermarket shelves during Covid
Stayed 2 nights in Mar 2024

8/10 Good

Pauline

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very nice place and excellent service
Stayed 1 night in Mar 2024

10/10 Excellent

Shah

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Me and my family had a really good time here. The receptionist, Khaled and Khaleel made us feel welcome and treated us very nice and kindly. We loved the service overall and we would definitely be coming back here again.
Stayed 2 nights in Feb 2024

10/10 Excellent

Janan

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excellent customer service- everyone was so welcoming and lovely! Especially the bellman Khalid- always greeted me and my partner with a big smile and treated us like good friends. The rooms are all clean and spacious. A highlight was the Saturday buffet- great value for money.
Stayed 6 nights in Jan 2024

6/10 Okay

Mohamed Selimur

Travelled with group
Good
Stayed 4 nights in Jan 2024

6/10 Okay

MARTIN

Stayed 2 nights in Dec 2023

8/10 Good

Terkuci

Stayed 1 night in Aug 2023

10/10 Excellent

Lisa

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 5 nights in Nov 2023

10/10 Excellent

Denis

Liked: Cleanliness, staff & service, property conditions & facilities
Front desk staff were fantastic. Very good breakfast. Had a massage at the spa, it was excellent.
Stayed 4 nights in Nov 2023

2/10 Terrible

dianne

Stayed 1 night in Nov 2023

10/10 Excellent

Jocey O

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The hotel was nice and clean with lovely staffs especially the manager Samira she was very helpful and kind. I was also impressed with the food 💥
Stayed 3 nights in Oct 2023

6/10 Okay

Ana, Sarnia

Liked: Staff & service
Disliked: Property conditions & facilities
Customer service ie excellent but the condition of the property is dated. The location is perfect.
Stayed 1 night in Oct 2023

10/10 Excellent

Abdul

Stayed 1 night in Oct 2023