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Hotel Marseille Centre Gare Saint-Charles

3.0 star property
3-star hotel near La Vieille Charite

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Photo gallery for Hotel Marseille Centre Gare Saint-Charles

Exterior
Standard Room, 2 Single Beds
Exterior
Exterior
Terrace/patio

Reviews

8.4 out of 10
Very good

Popular amenities

  • Bar
  • Parking available
  • Pet-friendly
  • Laundry
  • Housekeeping

Explore the area

View in a map
15 Boulevard Maurice Bourdet, Marseille, Bouches-du-Rhone, 13001
  • Place, Grand Port Maritime de Marseille
    ‪2 min drive‬
  • Place, Museum of European and Mediterranean Civilisations
    ‪3 min drive‬
  • Place, Velodrome Stadium
    ‪5 min drive‬
  • Airport, Marseille (MRS-Marseille - Provence)
    ‪24 min drive‬

Room options

View all photos for Room, Multiple Beds

Room, Multiple Beds

Room, Multiple Beds

8.0 out of 10
Very good
(1 review)
  • Sleeps 3
  • 2 Twin Beds and 1 Double Sofa Bed

View all photos for Room, 1 Double Bed, Accessible (Smart)

In-room safe, individually decorated, desk, soundproofing

Room, 1 Double Bed, Accessible (Smart)

10.0 out of 10
Exceptional
(1 review)
  • Sleeps 2
  • 1 Double Bed

View all photos for Standard Room, 1 Queen Bed with Sofa bed

In-room safe, individually decorated, desk, soundproofing

Standard Room, 1 Queen Bed with Sofa bed

7.8 out of 10
Good
(6 reviews)
  • Sleeps 4
  • 1 Queen Bed and 1 Double Sofa Bed

View all photos for Standard Room, 2 Twin Beds

Standard Room, 2 Single Beds

Standard Room, 2 Twin Beds

9.2 out of 10
Wonderful
(5 reviews)
  • Sleeps 2
  • 2 Twin Beds

View all photos for Standard Room, 1 Double Bed

Standard Room, 1 Double Bed

Standard Room, 1 Double Bed

7.6 out of 10
Good
(17 reviews)
  • Sleeps 2
  • 1 Double Bed

View all photos for Standard Room, 1 Double Bed with Sofa bed

In-room safe, individually decorated, desk, soundproofing

Standard Room, 1 Double Bed with Sofa bed

8.0 out of 10
Very good
(2 reviews)
  • Sleeps 3
  • 1 Double Bed and 1 Double Sofa Bed

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About the area

Marseille

Belsunce stay.Your stay at this Belsunce hotel places you within 2 miles (3 km) of La Vieille Charite and Grand Port Maritime de Marseille. Museum of European and Mediterranean Civilisations and Notre-Dame de la Garde are also within 2 miles (3 km).

What's nearby

  • Grand Port Maritime de Marseille - 2 min drive - 2.1 km
  • Museum of European and Mediterranean Civilisations - 3 min drive - 1.8 km
  • Notre-Dame de la Garde - 4 min drive - 3.2 km
  • Velodrome Stadium - 5 min drive - 4.5 km
  • Marseille Provence Cruise Terminal - 9 min drive - 7.9 km

Getting around

  • Marseille Saint Charles Station - 2 min walk
  • St. Charles Station - 2 min walk
  • Marseille - Provence Airport (MRS) - 29 min drive

Restaurants

  • ‪Starbucks - ‬3 min walk
  • ‪Carls Junior - ‬2 min walk
  • ‪L'Ecomotive - ‬3 min walk
  • ‪Il Caffè Di Roma - ‬1 min walk
  • ‪Restaurant Djurdjura - ‬4 min walk

About this property

Hotel Marseille Centre Gare Saint-Charles

3-star hotel near La Vieille Charite
There's a snack bar/deli on site. You can enjoy a drink at the bar/lounge. A 24-hour business center and 2 meeting rooms are available.

WiFi is free in public spaces. Event space at this hotel measures 25 square feet (2 square meters) and includes conference space. A terrace, a vending machine, and multilingual staff are also featured at the business-friendly Hotel Marseille Centre Gare Saint-Charles. For a fee, parking is available.

This 3-star Marseille hotel is smoke free.

  • 120 guestrooms or units
  • 8 levels
  • 25 sq ft of conference space
  • 2 sq m of conference space
  • Built in 2010
  • Deli
  • Business center (24 hours)
  • Conference space
  • Breakfast available (surcharge)
  • Dry cleaning
  • Self-service laundry
  • Front desk (24 hours)
  • Express check-out
  • Staff is multilingual
  • Storage area for luggage
  • Front-desk safe
  • Terrace
  • Elevator
  • No smoking on site
  • Water dispenser
  • Bar or lounge
Hotel Marseille Centre Gare Saint-Charles offers 120 accommodations with safes and coffee/tea makers. Each accommodation is individually decorated. A pillow menu is available. 81-cm LCD televisions come with satellite channels. Bathrooms include showers, complimentary toiletries, and hair dryers.

This Marseille hotel provides complimentary wireless Internet access. Business-friendly amenities include desks and phones. Housekeeping is offered daily and irons/ironing boards can be requested.

Awards and affiliations

Eco-Certified Property
This property participates in Green Key (Foundation for Environmental Education), a program that measures the property's impact on one or more of the following: environment, community, cultural-heritage, the local economy.

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Property amenities

Family friendly

  • Laundry facilities
  • Snack bar/deli
  • Soundproofed rooms

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • Secured, covered self parking on site (EUR 16 per night)
  • Wheelchair-accessible parking available

Food and drink

  • Daily buffet breakfast available 6:30 AM to 10:30 AM for a fee: EUR 13 per person
  • A bar/lounge
  • Snack bar/deli

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • 3 accessible parking spaces
  • Braille/raised signage
  • Elevator (39 inch wide door)
  • Stair-free path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible concierge desk
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible registration desk (39 inches high)

Room amenities

Entertainment

  • 81-cm LCD TV with satellite channels

Bedroom

  • Bedsheets provided
  • Pillow menu

Bathroom

  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shower
  • Towels provided

Food and drink

  • Coffee/tea maker

More

  • Air conditioning (climate-controlled)
  • Desk
  • Individual decor
  • Iron/ironing board on request
  • Phone
  • Safe
  • Soundproofed rooms

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: anytime
Contactless check-in available
Minimum check-in age: 18

Check-out

Check-out before 11:00 AM
Contactless check-out available
Express check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property

Access methods

Staffed front desk

Pets

  • Pets: EUR 10 per pet, per night
  • Service animals are exempt from fees

Children and extra beds

  • Children are welcome.
  • Kids stay free! Children 18 years old and younger stay free when using existing bedding.
  • Rollaway/extra beds are not available.
  • Cribs (infant beds) are not available.

Property payment types

Important information

Fees

Guests will be asked to pay the following charges at the property:

  • A tax is imposed by the city: EUR 2.16 per person, per night. This tax does not apply to children under 18 years of age.

We've listed all charges provided to us by the property.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for buffet breakfast: approximately EUR 13 per person
  • Covered self parking fee: EUR 16 per night
  • Pet fee: EUR 10 per pet, per night
  • Service animals are exempt from fees

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
Safety features at this property include a fire extinguisher, a smoke detector, a security system, a first aid kit, and window guards
This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children; if you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room
This property affirms that it follows the cleaning and disinfection practices of Clean Promise (IHG)
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
Charges for extra guests may apply and vary according to property policy.
A cash deposit, credit card, or debit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
    This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession. This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children. If you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room. This property accepts Visa, Mastercard, American Express, and Diners Club. Cash is not accepted. For guests' safety, the property includes a fire extinguisher, a smoke detector, a security system, a first aid kit, and window guards in each accommodation. This property affirms that it follows the cleaning and disinfection practices of Clean Promise (IHG).

We should mention

  • Onsite cash transactions can't exceed EUR 1000, due to national regulations. For more details, please contact the property using information in the booking confirmation.
  • Children 18 years old and younger stay free in the same room as the parent or guardian when using existing bedding.
  • Guests may experience noise disturbance due to nearby construction work.
  • This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).

National rating

This property has received its official star rating from the French Tourism Development Agency, ATOUT France.

Property is also known as

Holiday Inn Express Marseille Saint Charles
Holiday Inn Express Saint Hotel Marseille Charles
Holiday Inn Express Marseille-Saint Charles Hotel Marseille
Holiday Inn Express Marseille Saint Charles Hotel
Express seille Saint Charles
Marseille Gare Saint Charles
Hotel Marseille Centre Gare Saint Charles
Holiday Inn Express Marseille Saint Charles
Hotel Marseille Centre Gare Saint-Charles Hotel
Holiday Inn Express Marseille Saint Charles by IHG
Hotel Marseille Centre Gare Saint-Charles Marseille
Holiday Inn Express Marseille Saint Charles an IHG Hotel
Hotel Marseille Centre Gare Saint-Charles Hotel Marseille

Reviews

Hotel Marseille Centre Gare Saint-Charles Reviews

8.4

Very good

8.4/10

Cleanliness

8.8/10

Staff & service

8.0/10

Amenities

8.2/10

Property conditions & facilities

8.2/10

Eco-friendliness
Rating 10 - Excellent. 451 out of 1005 reviews
Rating 8 - Good. 349 out of 1005 reviews
Rating 6 - Okay. 133 out of 1005 reviews
Rating 4 - Poor. 33 out of 1005 reviews
Rating 2 - Terrible. 39 out of 1005 reviews

Reviews

6/10 Okay

Verified traveller

Liked: Cleanliness
Disliked: Staff & service

Basic but good for station

Terrible check in at midnight after a 15 hour journey. Line of strange guests buying take out coffees and the sole reception guy had to serve them. Bizarre. Check in guy decided he’d speak to me in pigeon English. It didn’t work. We spoke French was fine. Breakfast was basic but fresh and fine. Second stay here. Will stay again if need a bed near the station overnight. No good for more than 1 night.
Stayed 1 night in Jul 2025

10/10 Excellent

Verified traveller

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Great for Marseille travel.

Great location. Friendly, welcoming and helpful staff. Very convenient.
Stayed 1 night in Jul 2025

2/10 Terrible

Caroline

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort

No room available for us after months of booking

Stayed 1 night in Jul 2025

10/10 Excellent

Daniel

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Very nice

Perfect location... confortable beds. Friendly staff
Stayed 1 night in Jul 2025

4/10 Poor

Kathy

Travelled with partner
Disliked: Cleanliness, amenities, property conditions & facilities
We should not have booked a hotel near the train station. We felt unsafe in the alleyways and streets around the hotel. There are no French restaurants in the area because the restaurants reflect the diversity of people who migrated to Marseilles.
Stayed 2 nights in Jun 2025

6/10 Okay

Fabio

Liked: Cleanliness
Cuartos muy pequeños, desayuno regular y atención deficiente.
Stayed 2 nights in Jun 2025

10/10 Excellent

Cathy, Boca Raton

Liked: Cleanliness, property conditions & facilities
This hotel is in a new ownership, new improvements for elevator, hallway,and room conditioning.
Stayed 4 nights in Jun 2025

10/10 Excellent

Jacquelyn

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Hotel location excellent as opposite the train & bus station. Also friendly & helpful check-in staff.
Stayed 2 nights in Jun 2025

8/10 Good

Rosemary

Stayed 10 nights in Jun 2025

10/10 Excellent

Vamsi

Stayed 1 night in Jun 2025

2/10 Terrible

Cathy, Boca Raton

Disliked: Amenities, property conditions & facilities
This property just changed ownership no longer in Holiday Inn Express group. It is in a repair period. I booked a room with balcony, but was told not available. Instead,they gave me a room,the bathroom sink was leaking. No handyman came, they gave me a lot of towels put on bathrooms floor. I just had 2 long day flights back to Marseille, very exhausted, no energy to argue with them. Of course not happy. Until I checked out (2 day stays), no one came to repair..
Stayed 2 nights in Jun 2025

10/10 Excellent

Rosanna

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jun 2025

6/10 Okay

Rosa

Travelled with family
Disliked: Cleanliness
Not good
Stayed 1 night in May 2025

4/10 Poor

Sanford

Liked: Room comfort
Disliked: Cleanliness, property conditions & facilities

Disappointing stay in Marseille

We could not find the hotel because the name has changed. It is no longer Holiday Inn Express. We had not been notified by email. We wasted an hour in the afternoon heat searching and finally found it. See photo. Our first room had a cracked sink and the safe was not working (photos). The manager was sympathetic and offered a different room with a noisy air conditioner. Our third room was fine except that the sink was cracked, the safe didn't work and there was black mold on the bathroom walls and shower glass (photos). This room later developed a noisy air conditioner. Breakfasts were typical Holiday Inn Express format and good. The white vertical pole in this area was filthy (photo) and some seats were ripped (photo). Bed linens were very good. We felt the area is not safe at night. There is spray-painted graffiti everywhere outside the hotel and in many places throughout the city. There is a good grocery store next to the hotel. Very handy to have the train station and bus station across the street. Avoid the laneway to the right down the street from this hotel. There are areas of piled garbage, men in doorways and garbage on the streets. We hope that the new owners of this hotel will do a thorough renovation. This is the first time in many years of travelling that we have encountered problems at a major hotel.
New hotel name
Cracks in two sinks (one sink shown)
Black mould on bathroom tiles
Graffiti all around main train station and in many parts of Marseille
Stayed 5 nights in May 2025

6/10 Okay

Doris

Stayed 1 night in May 2025

10/10 Excellent

Konstantinos

Liked: Cleanliness, staff & service, property conditions & facilities
Location and staff
Stayed 3 nights in May 2025

6/10 Okay

Cathy, Boca Raton

Disliked: Staff & service, amenities
This hotel is not belonging to Holiday Inn Express anymore. Now management locked all safe boxes. Guests are not allowed to use it. But on there website still listed safe box in room. My room sink was blocked before I checked in, I reported to front desk immediately, no one came. Until evening I insisted to change a room. The young lady in front desk was not reliable.
Stayed 1 night in Apr 2025

10/10 Excellent

Alan, Silver Spring

Travelled with partner
Liked: Cleanliness, staff & service, amenities
Convenient for the train passengers, but nothing is really special in the area, even no decent restaurants around.
Stayed 3 nights in Apr 2025

6/10 Okay

JENNY

Travelled with group
Liked: Cleanliness, staff & service
Very basic accommodation. Clean beds and bathroom. No fridge in the room.
Stayed 1 night in Apr 2025

10/10 Excellent

Mark

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Mar 2025

10/10 Excellent

Bharani

Travelled with family
Liked: Staff & service, amenities
none
Stayed 1 night in Feb 2025

8/10 Good

Ana

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The staff was helpful and very informative. The space was clean , the tvs are very antiquated Breakfast was ok
Stayed 1 night in Mar 2025

10/10 Excellent

ELvio

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Excellent stay

Great location for a short stay in Marseille. Staff was amazing and hotel was very quite and clean.
Stayed 4 nights in Feb 2025

6/10 Okay

Scott

Liked: Cleanliness
Disliked: Staff & service
Stayed 2 nights in Feb 2025

8/10 Good

Darcy J

Stayed 2 nights in Feb 2025