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Zenitude Hôtel-Résidences Marseille Saint Charles

3.0 star property
3-star eco-certified aparthotel near Les Terrasses du Port

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Photo gallery for Zenitude Hôtel-Résidences Marseille Saint Charles

Lobby sitting area
Exterior
Standard Studio
Superior Apartment, Balcony | Living area
Daily buffet breakfast (EUR 12.90 per person)

Reviews

8.4 out of 10
Very good

Popular amenities

  • Kitchen
  • Pet-friendly
  • Laundry
  • Housekeeping
  • 24/7 front desk

Explore the area

Map
10 boulevard Charles Nedelec, Marseille, 13001
  • Grand Port Maritime de Marseille
    ‪2 min drive‬
  • Museum of European and Mediterranean Civilisations
    ‪2 min drive‬
  • Velodrome Stadium
    ‪5 min drive‬
  • Marseille (MRS-Marseille - Provence)
    ‪23 min drive‬

Room options

View all photos for Superior Studio, Balcony

1 bedroom, in-room safe, laptop workspace, soundproofing

Superior Studio, Balcony

  • Studio
  • 1 bathroom
  • Sleeps 2
  • 1 Double Bed OR 2 Twin Beds

View all photos for Superior Apartment, Balcony

Superior Apartment, Balcony

Superior Apartment, Balcony

  • 40 sq m
  • 1 bedroom
  • Sleeps 4
  • 1 Double Bed

View all photos for Standard Studio

Standard Studio

Standard Studio

  • Studio
  • 1 bathroom
  • Sleeps 2
  • 1 Double Bed OR 2 Twin Beds

View all photos for Basic Apartment

1 bedroom, in-room safe, laptop workspace, soundproofing

Basic Apartment

  • 1 bedroom
  • 1 bathroom
  • Sleeps 4
  • 1 Double Bed

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About the area

Marseille

Heart of Marseille.Your stay at this Saint-Charles aparthotel places you within 2 miles (3 km) of Les Terrasses du Port and Museum of European and Mediterranean Civilisations. Grand Port Maritime de Marseille and Notre-Dame de la Garde are also within 2 miles (3 km).
View more Aparthotels in MarseilleOpens in a new window

What's nearby

  • Les Terrasses du Port - 16 min walk - 1.3 km
  • Grand Port Maritime de Marseille - 2 min drive - 1.4 km
  • Museum of European and Mediterranean Civilisations - 2 min drive - 1.8 km
  • Velodrome Stadium - 5 min drive - 5.2 km
  • Marseille Provence Cruise Terminal - 9 min drive - 7.2 km

Getting around

  • Marseille (XRF-Saint Charles SNCF Train Station) - 4 min walk
  • Jules Guesde Station - 4 min walk
  • Marseille - Provence Airport (MRS) - 26 min drive

Restaurants

  • ‪Starbucks Gare de Saint Charles - ‬5 min walk
  • ‪McDonald's - ‬4 min walk
  • ‪Café de France - ‬5 min walk
  • ‪Il Cafe Di Roma - ‬5 min walk
  • ‪Sur le Pouce - ‬5 min walk

About this property

Zenitude Hôtel-Résidences Marseille Saint Charles

3-star eco-certified aparthotel near Les Terrasses du Port
As a guest of Zenitude Hôtel-Résidences Marseille Saint Charles, you'll find a vending machine, concierge services, and laundry facilities. Public spaces have free WiFi. The eco-certified Zenitude Hôtel-Résidences Marseille Saint Charles also features a front-desk safe and an elevator.

This 3-star Marseille aparthotel is smoke free.

  • 1 building
  • 103 guestrooms or units
  • 6 levels
  • Built in 2012
  • Breakfast available (surcharge)
  • Self-service laundry
  • Front desk (24 hours)
  • Front-desk safe
  • Concierge
  • Elevator
  • No smoking on site
Zenitude Hôtel-Résidences Marseille Saint Charles offers 103 accommodations with safes and complimentary bottled water. Accommodations at this 3-star aparthotel have kitchens with refrigerators, stovetops, microwaves, and cookware/dishes/utensils. Bathrooms include bathtubs and hair dryers.

This Marseille aparthotel provides complimentary wireless Internet access. 82-cm flat-screen televisions come with digital channels. Housekeeping is provided daily.

Awards and affiliations

Eco-Certified Property
This property participates in Green Key (Foundation for Environmental Education), a program that measures the property's impact on one or more of the following: environment, community, cultural-heritage, the local economy.

Languages

Arabic, English, French, Italian

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Property amenities

Internet

  • Available in the apartment: Free WiFi
  • Available in some public areas: Free WiFi

Kitchen

  • Coffee/tea maker
  • Cookware, dishware, and utensils
  • Dishwasher
  • Electric kettle
  • Microwave
  • Refrigerator
  • Stovetop

Dining

  • Daily buffet breakfast available 7:00 AM to 9:30 AM for a fee: EUR 12.90 for adults and EUR 6 for children

Bedrooms

  • Bedroom
  • Bedsheets provided

Bathroom

  • Bathtub
  • Hair dryer
  • Private bathroom
  • Towels provided

Entertainment

  • 82-cm flat-screen TV with digital channels

Laundry

  • Laundry facilities

Work spaces

  • Laptop workspace

Climate control

  • Air conditioning
  • Heating

Pets

  • Pet friendly
  • One pet total (up to 9 lbs per pet)
  • Fee: EUR 5 per pet per night
  • Service animals exempt from fees

Suitability/Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Braille/raised signage
  • Elevator (31 inch wide door)
  • Grab bar near toilet (28 inches high)
  • Hardwood flooring in room
  • Low-height counter and sink (31 inches high)
  • Raised toilet seat (20 inches high)
  • Wheelchair accessibility
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible path to elevator
  • Wheelchair-accessible registration desk (31 inches high)
  • Smoke-free property

Services and conveniences

  • 24-hour front desk
  • Concierge services
  • Free bottled water
  • Housekeeping (daily)
  • Phone
  • Safe
  • Safe at front desk
  • Vending machine

Location highlights

  • In a shopping district
  • In the city center
  • Near a hospital
  • Near a metro station
  • Near a train station
  • Near an outlet shopping mall

Safety features

  • Carbon monoxide detector not reported (host has not indicated whether there is a carbon monoxide detector on the property; consider bringing a portable detector)
  • Smoke detector (host has indicated there is a smoke detector on the property)
  • Fire extinguisher

General

  • 1 building
  • 103 units
  • 6 floors
  • Built in 2012
  • Soundproofing

Policies

Check-in

Check-in start time: 3 PM; Check-in end time: anytime
Minimum check-in age: 18

Check-out

Check-out before 11:00 AM

Special check-in instructions

Guests must contact the property in advance for check-in instructions; front desk staff will greet guests on arrival at the property
To make arrangements for check-in please contact the property at least 72 hours before arrival using the information on the booking confirmation

Access methods

Staffed front desk

Pets

  • Pets: EUR 5 per pet, per night
  • Maximum 1 (weight limit: 9 lbs per pet)
  • Service animals are exempt from fees

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are not available.

Property payment types

Important information

Fees

Guests will be asked to pay the following charges at the property:

  • A tax is imposed by the city: EUR 2.16 per person, per night. This tax does not apply to children under 18 years of age.

We've listed all charges provided to us by the property.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for buffet breakfast: approximately EUR 12.90 for adults and EUR 6 for children
  • Pet fee: EUR 5 per pet, per night
  • Service animals are exempt from fees
  • Housekeeping is available for an additional fee

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
This property accepts credit cards; cash is not accepted
Host has not indicated whether there is a carbon monoxide detector on the property; consider bringing a portable detector with you on the trip
Host has indicated there is a smoke detector on the property
Safety features at this property include a fire extinguisher
This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children; if you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room
This property is professionally cleaned
Charges for extra guests may apply and vary according to property policy.
A cash deposit, credit card, or debit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
    This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession. This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children. If you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room. The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation. This property accepts Visa, Mastercard, American Express, and Eurocard. Cash is not accepted. 
    For guests' safety, the property includes a fire extinguisher and a smoke detector in each accommodation. The property is professionally cleaned.

We should mention

  • Onsite cash transactions can't exceed EUR 1000, due to national regulations. For more details, please contact the property using information in the booking confirmation.

Property is also known as

Residhome Marseille Saint Charles
Residhome Saint
Residhome Saint House
Residhome Saint House Marseille Charles
Residhome Marseille Saint Charles House
Residhome seille Saint Charle

Zenitude Hôtel-Résidences Marseille Saint Charles Reviews

Reviews

8.4

Very good

Rating 10 - Excellent. 73 out of 158 reviews
Rating 8 - Good. 59 out of 158 reviews
Rating 6 - Okay. 13 out of 158 reviews
Rating 4 - Poor. 5 out of 158 reviews
Rating 2 - Terrible. 8 out of 158 reviews

8.6/10

Cleanliness

7.6/10

Amenities

7.0/10

Property conditions & facilities

7.0/10

Eco-friendliness

Reviews

10/10 Excellent

Darren

Travelled with family
Liked: Cleanliness, amenities
Staff were friendly. Some English spoken. Breakfast was too expensive. Room was clean but had previous flood damage to floor and baseboards. Close to train and metro
Stayed 2 nights in Mar 2025

6/10 Okay

Andrew

Travelled with partner
Liked: Amenities
Very clean but the room was very worn out.
Stayed 2 nights in Mar 2025

10/10 Excellent

Roxan, Gainesville

Stayed 2 nights in Feb 2025

2/10 Terrible

Shu

Travelled with family
Disliked: Cleanliness, room comfort

Not safe area

Surrounding areas are not safe.
Stayed 2 nights in Nov 2024

2/10 Terrible

Jacqueline, Newburgh

Travelled with family
Disliked: Cleanliness, property conditions & facilities
Few English speaking, luggage was held and the person had to be asked to move other luggage out of way to get to ours. Had to wait till exact time for checkin. Didnt walk far from hotel, didn’t feel comfortable.
Stayed 1 night in Oct 2024

10/10 Excellent

thomas

Travelled with partner
Liked: Cleanliness, amenities, property conditions & facilities
Excellent position close to the station and town, Hotel could do with some tlc. But no real issues.
Stayed 1 night in Oct 2024

8/10 Good

Paul

Liked: Cleanliness, room comfort
Stayed 2 nights in Oct 2024

10/10 Excellent

Jonathan

Liked: Cleanliness, room comfort

A wonderful central location

Friendly, polite staff always ready to help. Breakfast arrangements were excellent. A variety of choice for all tastes. A very central location, 15 minutes walk from the Old Port. We had a room with a balcony, which on reflection was an excellent choice. Refreshingly cool to sit out, in the shade, at the end of a warm afternoon.
Stayed 4 nights in Sep 2024

10/10 Excellent

Verified traveller

Travelled with family
Liked: Cleanliness, amenities, room comfort
Stayed 4 nights in Sep 2024

6/10 Okay

Jenna

Liked: Cleanliness, room comfort

Never again.

The room itself was good. The hotel was in great condition, the breakfast was good, the staff were friendly... the area however was not great. Much of the area had sketchy, loud people hanging around. It was dirty, the "fresh air" stunk so badly I felt nauseous. As much as I liked the hotel, I would not go back.
Stayed 1 night in Sep 2024

6/10 Okay

Verified traveller

Stayed 1 night in Aug 2024

2/10 Terrible

Rouhollah

Travelled with group
Disliked: Cleanliness, amenities, property conditions & facilities
The room was dirty and it was near an unsafe area. A good point that It is near main bus station.
Stayed 4 nights in Sep 2024

10/10 Excellent

Jacqueline

Liked: Cleanliness, amenities, property conditions & facilities
I was surprised to see the doors in the apartment. It was compact and seemed to have everything I need.
Stayed 2 nights in Sep 2024

10/10 Excellent

Gérard

Liked: Cleanliness, room comfort
Stayed 2 nights in Sep 2024

8/10 Good

Surya

Travelled with family
Liked: Cleanliness, room comfort
Stayed 3 nights in Aug 2024

8/10 Good

Ali

Stayed 2 nights in Aug 2024

6/10 Okay

Helen, Coquitlam

Travelled with family
Disliked: Cleanliness, property conditions & facilities
Property old and dirty. Photos on expedia does not meet our expectations
Stayed 2 nights in Aug 2024

8/10 Good

Verified traveller

Liked: Cleanliness, room comfort
Stayed 3 nights in Aug 2024

10/10 Excellent

Keith

Stayed 1 night in Jul 2024

10/10 Excellent

Verified traveller

Liked: Cleanliness, room comfort

Another comfortable pleasant stay on our travels

Very comfortable room in an excellent location for rail travellers, and for Vieux Port. Lovely bed, excellent self-catrring facilities: excellent breakfast room
Stayed 1 night in Aug 2024

8/10 Good

Efim

Travelled with family
Liked: Cleanliness, amenities, property conditions & facilities
Nice place, clean, spacious rooms with practically fully equipped albeit a small kitchen, everything in working order. Friendly stuff, good breakfast. The area seems to be not exactly unsafe, but a bit creepy. Dirty streets. But otherwise - very convenient location, close to the railway/bus station, metro and to the main attractions.
Stayed 2 nights in Aug 2024

8/10 Good

HANY, Henderson

Travelled with family
Liked: Cleanliness, property conditions & facilities
Location Location is very good Needs to improve room cleaning service
Stayed 4 nights in Aug 2024

2/10 Terrible

Chanel

Disliked: Cleanliness, amenities, property conditions & facilities
I needed a room with two twins since I was traveling with my dad and they did nothing to help. I didn’t even stay there and they still charged me. I would never recommend anyone to stay here! NH collection up the street is sooo much better and only slightly more expensive
Stayed 3 nights in Jul 2024

8/10 Good

Lindsey

Liked: Cleanliness, property conditions & facilities
Stayed 1 night in Jul 2024

8/10 Good

Philomène

Liked: Cleanliness, room comfort

Nice trip to Marseille

Nice hotel near the train station, the old port, and many attractions to visit❤️
Stayed 4 nights in Jun 2024