Find and Compare Massena Convention Center Hotels

The hallways where the guest rooms are located were freezing! The McDonalds drive thru was right outside our room and got a bit noisy at times. The hotel itself was very clean and staff very friendly. I’d stay again; hopefully in an even numbered room.

Pleasantly surprised with this in. I stayed in the small round building- which had high ceilings with beams. Very clean retro-decorated rooms. Quiet. Would certainly stay again. Not much for breakfast but the local Bagelry shop fillled this gap.

We needed an iron and a curling iron; some motels provide these - PI did not - but we didn't ask, either. The host was very welcoming and accommodating, even though we did not arrive until after midnight. The room was as advertised, spotless, with a great view of an expanse of green lawn out the back window. Breakfast was just a muffin and coffee and juice, but adequate. We appreciated the free newspaper. Couldn't make the TV remote work, but we pressed the buttons on the TV itself, which worked. Very heavy accent of the owner on the phone made it very difficult to understand him. Also, his wife, - the co- host was gracious but did not know directions, and had no knowledge of good restaurants nearby, and referred us to him. Overall, what we expected, and very satisfactory for one night,

Very quiet, security cameras, nearby restaurants and easy access to stores, gas stations abd freeways.

Beautiful setting, ease to Clarkson college , spacious room, very clean

I have stayed here in the past and it was always pleasant. I saw that it was undergoing renovations: I called and asked if the pool was open(the whole reason I stayed here) and they confirmed it was. It was not. The entire foyer is undergoing renovations: dust and debris from the Sheetrock was everywhere: pile in the elevator: tracks all over the hotel: very dusty. The breakfast area was closed: the buffett in the lobby was absolutely terrible and the dining area was covered in dust. The room was uncomfortable: the bed had a dip in it, the tv did not work, there was not a phone, iron, hairdryer or ironing board in the room. The hotel staff did bring an iron, ironing board and hairdryer and managed to get the tv to work for a few hours, but then it went off again. Did not want to travel in my pj's to the dirty lobby. In the morning three maintenance men tried to fix it : no luck. The coin laundry was also closed and the hotel staff had no idea where the nearest laundromat was. I will never stay here again and I highly advise you not to. The place should be closed until the renovations are finished.