Dann Carlton Medellin Hotel

4.5 star property
4.5-star luxury hotel near Santafé Mall

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Photo gallery for Dann Carlton Medellin Hotel

4 restaurants, breakfast served
Outdoor pool, pool umbrellas, sun loungers
Front of property
4 restaurants, breakfast served
Standard Twin Room

Reviews

8.8 out of 10
Excellent

Popular amenities

  • Hot tub
  • Bar

Explore the area

Map
Carrera 43a No.7-50, Avenida El Poblado, Medellín, Antioquia, 50021
  • Poblado Park
    ‪5 min walk‬
  • Lleras Park
    ‪6 min walk‬
  • Santafé Mall
    ‪14 min walk‬
  • Medellín (MDE-José María Córdova Intl.)
    ‪23 min drive‬

Room options

Junior Suite, 1 King Bed with Sofa bed

  • 37 sq m
  • City view
  • Sleeps 4
  • 1 King Bed and 1 Double Sofa Bed

Standard Double Room, 1 King Bed with Sofa bed

  • 26 sq m
  • City view
  • Sleeps 4
  • 1 King Bed and 1 Double Sofa Bed

Standard Single Room, 1 King Bed with Sofa bed

  • 26 sq m
  • Sleeps 1
  • 1 King Bed and 1 Double Sofa Bed

Presidential Suite, 2 Bedrooms, City View

  • 90 sq m
  • City view
  • Sleeps 5
  • 1 King Bed and 2 Double Beds

Standard Twin Room

  • 26 sq m
  • City view
  • Sleeps 4
  • 2 Double Beds and 1 Double Sofa Bed

Luxury Suite, 1 King Bed with Sofa bed

  • 55 sq m
  • City view
  • Sleeps 4
  • 1 King Bed and 1 Double Sofa Bed

About the area

Medellín

El Poblado stay.Within a 10-minute walk of this El Poblado hotel, you'll find Poblado Park and Lleras Park. Linear Park President and Medellín Clinic - El Poblado are also within half a mile (1 km).

What's nearby

  • Medellín Clinic - El Poblado - 1 min walk - 0.0 km
  • Poblado Park - 5 min walk - 0.4 km
  • Lleras Park - 6 min walk - 0.6 km
  • Oviedo Shopping Center - 13 min walk - 1.1 km
  • Santafé Mall - 14 min walk - 1.2 km

Getting around

  • Poblado Station - 16 min walk
  • Jose Maria Cordova Intl. Airport (MDE) - 34 min drive

Restaurants

  • ‪Restaurante Tony Roma - ‬2 min walk
  • ‪Café Zorba - ‬3 min walk
  • ‪Starbucks - ‬1 min walk
  • ‪Los Perrines - ‬2 min walk
  • ‪Il Capuccino - ‬3 min walk

About this property

Dann Carlton Medellin Hotel

4.5-star luxury hotel near Santafé Mall
Dann Carlton Medellin Hotel offers its guests a full-service spa, an outdoor pool, and a health club. There are 4 restaurants on site. You can enjoy a drink at the bar/lounge. Free breakfast is available daily. Public spaces have free WiFi.

Business amenities include a 24-hour business center, 11 meeting rooms, and coworking spaces. Event space at this hotel measures 6458 square feet (600 square meters) and includes a conference center. A hot tub, a steam room, and spa services are also featured at the luxury Dann Carlton Medellin Hotel. A shuttle from the hotel to the airport (available 24 hours) is available for a fee. Self parking and valet parking are free.

This 4.5-star Medellín hotel is smoke free.

  • 1 building
  • 200 guestrooms or units
  • 18 levels
  • 4 dining venues
  • Meeting rooms
  • 6458 sq ft of conference space
  • 600 sq m of conference space
  • Built in 1997
  • Buffet breakfast (free)
  • Poolside lounge chairs
  • Umbrellas for the pool
  • Business center (24 hours)
  • Conference center
  • Coffee in lobby
  • Dry cleaning
  • Self-service laundry
  • Front desk (24 hours)
  • Storage area for luggage
  • Front-desk safe
  • Tour and ticket information
  • Concierge
  • Wedding services available
  • Terrace
  • Garden
  • BBQ grill(s)
  • Beauty salon
  • Newspapers in lobby (free)
  • Television in lobby
  • Bellhop
  • Elevator
  • No smoking on site
  • Bar or lounge
Dann Carlton Medellin Hotel offers 200 air-conditioned accommodations with minibars and safes. 66-inch flat-screen televisions come with cable channels. Bathrooms include showers, complimentary toiletries, and hair dryers.

This Medellín hotel provides complimentary wireless Internet access. Business-friendly amenities include desks, complimentary newspapers, and phones. A nightly turndown service is provided and housekeeping is offered daily. Amenities available on request include irons/ironing boards.

Dann Carlton Medellin Spa has massage/treatment rooms and couples treatment room(s). Services include facials, body scrubs, body treatments, and manicures and pedicures. The spa is equipped with Turkish bath/hammam. A variety of treatment therapies are provided, including aromatherapy.

Languages

English, Spanish

Similar properties

Property amenities

Family friendly

  • Laundry facilities
  • Outdoor pool
  • Soundproofed rooms

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • 24-hour airport drop-off shuttle on request for a surcharge
  • Onsite parking available only on request
  • Free secured, covered self parking on site
  • Free covered valet parking on site

Food and drink

  • Free buffet breakfast available daily 6:00 AM to 10:00 AM
  • 4 restaurants
  • A bar/lounge
  • Coffee and tea in common areas

Things to do

  • Full-service spa
  • Health club
  • Hot tub
  • Outdoor pool
  • Steam room
  • Stereo
  • TV in common areas

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Accessible airport shuttle
  • Elevator
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible business center
  • Wheelchair-accessible path to elevator
  • Wheelchair-accessible pool
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible restaurant

Room amenities

Entertainment

  • 66-inch flat-screen TV with cable channels

Bedroom

  • Bedsheets provided
  • Blackout drapes

Bathroom

  • Free toiletries
  • Hair dryer
  • Shampoo
  • Shower
  • Soap
  • Toilet paper
  • Towels provided

Food and drink

  • 24-hour room service
  • Minibar

More

  • Air conditioning
  • Desk
  • Electrical adapters
  • Free daily newspapers
  • Iron/ironing board on request
  • Phone
  • Safe
  • Soundproofed rooms

Policies

Check-in

Check-in start time: 3 PM; Check-in end time: anytime
Minimum check-in age: 18

Check-out

Check-out before noon

Special check-in instructions

This property offers transfers from the airport (surcharges may apply); to arrange pick-up, guests must contact the property 24 hours prior to arrival, using the contact information on the booking confirmation
Front desk staff will greet guests on arrival at the property
The credit card used to book the reservation must be presented by the cardholder at check-in along with matching photo identification, and other arrangements must be coordinated with the property prior to arrival

Access methods

Staffed front desk

Pets

  • Pets and service animals are not allowed at Dann Carlton Medellin Hotel

Children and extra beds

  • Children are welcome.
  • Kids stay free! Up to 2 children 11 years old and younger stay free when using existing bedding. Children may not be eligible for complimentary breakfast.

Property payment types

Important information

Fees

Guests will be asked to pay the following charges at the property:

  • You may be required to pay VAT (19%) at the property. Nonresident travelers who pay using a foreign card or bank transfer and present a valid passport and tourist visa may be exempt from value-added tax (19%) on tourist package bookings (accommodation plus other travel service).

We've listed all charges provided to us by the property.

The listed general deposit applies to bookings of 5 guestrooms or more.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Airport shuttle fee: COP 155000 per vehicle (maximum occupancy 2)
  • Facilities fee: COP 9401 per person, per night

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
Guests must contact this property in advance to reserve cribs/infant beds, rollaway/extra beds, sofa beds, and onsite parking
This property accepts credit cards and cash
Cashless transactions are available
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
Charges for extra guests may apply and vary according to property policy.
A cash deposit, credit card, or debit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
    This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession. Guests must contact this property in advance to reserve cribs/infant beds, rollaway/extra beds, sofa beds, and onsite parking. This property accepts Visa, Mastercard, American Express, and cash. Cashless payment methods are available for all transactions.

We should mention

  • Visitors traveling with a child may be required by the property to present the following documents: At check-in, parents traveling into Colombia with a child under 18 may be obligated to present the child's birth certificate and photo ID (passport for non-Columbian citizens). If a relative or legal guardian is traveling into Colombia with the child, that relative or legal guardian may be obligated to present a notarized consent of travel signed by both parents, along with a copy of both parents' ID. If only one parent is traveling into Colombia with the child, that parent may be required to present a notarized consent of travel signed by the other parent. Visitors planning to travel with children should consult a Colombian consulate office in advance of travel for additional guidance.
  • Reservations are needed for massage services and spa treatments. For reservations, contact the hotel before arrival using the contact information on the booking confirmation.
  • Up to 2 children 11 years old and younger stay free in the same room as the parent or guardian when using existing bedding. Children might not be eligible for free breakfast.
  • Registered guests are the only ones allowed to be in guestrooms.
  • Pets and service animals are not allowed on site.

Property is also known as

Carlton Medellin
Dann Carlton
Dann Carlton Hotel
Dann Carlton Medellin
Dann Carlton Medellin Hotel
Hotel Carlton Medellin
Hotel Dann Carlton Medellin
Hotel Dann Medellin
Hotel Medellin Dann Carlton
Medellin Dann Carlton
Medellin Dann Carlton Hotel

Dann Carlton Medellin Hotel Reviews

Reviews

8.8

Excellent

Rating 10 - Excellent. 895 out of 1375 reviews
Rating 8 - Good. 254 out of 1375 reviews
Rating 6 - Okay. 111 out of 1375 reviews
Rating 4 - Poor. 47 out of 1375 reviews
Rating 2 - Terrible. 68 out of 1375 reviews

9.2/10

Cleanliness

9.0/10

Staff & service

9.0/10

Amenities

8.8/10

Property conditions & facilities

8.8/10

Eco-friendliness

Reviews

8/10 Good

Mikey

Liked: Cleanliness, amenities, property conditions & facilities
I loved my stay at the Dann Carlton, the staff was very accommodating with me and my broken Spanish. Always smiling and happy to greet me. I really liked the gym set up with how the treadmills gave you an outdoor feeling. The dining options were great with pretty solid choices for breakfast. The restaurants, were good, I specifically enjoyed 43 Street, the vibe, the layout I really enjoyed. That’s where we ate most of the time. I like how it gave you the feeling that you’re sitting outside. My only hiccup was the restaurant double charged me for my food. I payed in cash every time I ate there. But at checkout I had a few unpaid tabs. I had to catch a flight so I didn’t have time to dispute. I would give the property 4.5 stars because I really enjoyed my stay and the property, the area was very nice and clean. But that double charge was a major surprise. But besides that, it didn’t take away so much from the stay and I will stay at the Dann Carlton from now on every time im in Medellín. Appreciate all the kind staff.
Stayed 3 nights in Jun 2025

10/10 Excellent

Jashua

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Es mi segunda vez en el hotel, Tremenda ubicación y excelente servicio.
Stayed 6 nights in Feb 2025

10/10 Excellent

Kennedy

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Beautiful and the people were very nice
Stayed 1 night in Mar 2025

8/10 Good

princesse tchatat

Liked: Cleanliness, staff & service, property conditions & facilities
Good stay. Noyvreally a 5* hotel but I was comfortable
Stayed 4 nights in Mar 2025

10/10 Excellent

Guillermo, waukegan

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Central location
Stayed 4 nights in Feb 2025

6/10 Okay

Laura

Travelled with family, Travelled with family and small children
Liked: Property conditions & facilities
Disliked: Staff & service
Service was not good. The breakfast staff was a bit or miss - some wait staff was very friendly other ones very rude. I was surprised that the bathrooms did not have a blow dryer and enough towels. When you ordered these items to the room it takes hours!!! Also, the main restaurant in the lobby does not offer popular cocktails ONLY a few options in the cocktail menu. I asked for a vodka martini and they said no because the only martini in the system is a gin martini. I only recommend this hotel for its location but if you want a better equipped hotel and service go to a different hotel.
Stayed 5 nights in Mar 2025

2/10 Terrible

Martin

Liked: Cleanliness, property conditions & facilities
Disliked: Staff & service
One of the registration agents was very good. Helpful. The other, a middle aged woman, was horrible to deal with. She made checking in difficult and aggravating. She tried telling me my reservation and guest charges were 4 times what they were supposed to be. She was extremely rude and unreasonable. I had stayed there before and was treated very well. Not sure I’ll stay again.
Stayed 2 nights in Mar 2025

10/10 Excellent

Shawn

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Everyone at the hotel was very nice. The location is perfect and you have many options to choose from by walking around the street three or four blocks. It is a very clean place and the breakfast, support staff, facilities are great.
Stayed 4 nights in Mar 2025

8/10 Good

Kevin

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I loved how beautiful the hotel was from the lobby to my room to the restaurants. I was not happy with the front staff on checkin making my friends uncomfortable assuming they were staying in the room with me, and proceeding to make me sign a contract that I couldn’t have anyone else in the room or it would cost $99. My friends were just picking me up at the airport and making sure I arrived to my hotel safely. This is the weirdest rule I’ve ever heard of at any hotel in the world I’ve stayed at. For the rest of the trip my Friends were afraid to come to my hotel. I was embarrassed and I’m embarrassed for the staff who made us feel this way. Otherwise I loved the hotel. I will stay again if the staff reads this and learns from this.
Stayed 4 nights in Feb 2025

10/10 Excellent

Dorian

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Everyone was very friendly
Stayed 5 nights in Feb 2025

10/10 Excellent

Margarita, Weston

Stayed 1 night in Mar 2025

10/10 Excellent

ARA, Totowa

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excelente hotel, la mejor cama, el buffet se desayuno super amplio y completo. Esta a pocos pasos del centro, es sin duda el mejor hotel de todos.
Stayed 3 nights in Mar 2025

8/10 Good

Lars

Stayed 2 nights in Mar 2025

10/10 Excellent

Renato, Quito

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great hotel
Stayed 3 nights in Mar 2025

10/10 Excellent

Maria

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities
Beautiful hotel and beautiful pool.
Stayed 2 nights in Feb 2025

10/10 Excellent

Andres

Stayed 2 nights in Mar 2025

10/10 Excellent

Calixte

Liked: Cleanliness, staff & service, property conditions & facilities
It was great. I will go back anytime.
Stayed 1 night in Mar 2025

6/10 Okay

Sandra

Liked: Cleanliness, property conditions & facilities
The hotel breakfast was amazing !!! The hotel was very clean and neat , loved the hotel . Receptionist girl was not that pleasant, the guys were nice but the girl wasn’t at all . Room needs better lighting for the girls who want to do their makeup . Poor lighting. Overall experience was good. Except to girl at reception. She was very rude . I will recommend this hotel overall , food delicious and breakfast excellent!!!
Stayed 4 nights in Mar 2025

10/10 Excellent

Osvaldo

Liked: Cleanliness, staff & service, property conditions & facilities
💝
Stayed 3 nights in Feb 2025

10/10 Excellent

Spencer

Liked: Cleanliness, property conditions & facilities
Safe and clean

10/10 Excellent

Aaron

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 8 nights in Jan 2025

10/10 Excellent

JOHN, BUFORD

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great hotel to stay. Great food, very good restaurants. Will come back. Location is great also.
Stayed 1 night in Feb 2025

10/10 Excellent

Brendan, Toronto

Stayed 1 night in Mar 2025

10/10 Excellent

Shahriar steve

Stayed 2 nights in Mar 2025

2/10 Terrible

Dror

Disliked: Cleanliness, staff & service, property conditions & facilities
Agly
Stayed 3 nights in Feb 2025