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"Everyone was so friendly and hotel is very nice and well situated in the city. The rooms were well equipped and the staff was excellent. " More

By a verified traveller on Tue 03 Jan 2023

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Hotel Description

4-star hotel near Santafé Mall

El Poblado stay

Within a 10-minute walk of this El Poblado hotel, you'll find Lleras Park and Poblado Park. Linear Park President and Medellín Clinic - El Poblado are also within half a mile (1 km).

Free breakfast

This hotel features a restaurant, an outdoor pool, and a bar/lounge. Traveling on business? Take advantage of the free WiFi in public areas and airport shuttle. Enjoy the a rooftop terrace and free buffet breakfast each morning.

Economy Room (XS)

Bed Count 1 Queen Bed Maximum Occupancy 2 Max
CA $251* Per night/room 31 Mar. - 1 Apr.

Standard Room (S)

Bed Count 1 Queen Bed Maximum Occupancy 2 Max

Junior Suite (L)

Bed Count 1 King Bed Maximum Occupancy 2 Max

Suite (XL)

Bed Count 1 King Bed Maximum Occupancy 2 Max

Superior Room (M)

Bed Count 1 Queen Bed Maximum Occupancy 2 Max

Superior Twin Room (MT)

Bed Count 2 Twin Beds Maximum Occupancy 2 Max

The Click Clack Hotel Medellin ratings based on 5 Verified Reviews

Review Summary
3.2 out of 5 3.0 out of 5.0
Room cleanliness 3.5 out of 5.0
Service & staff 3.0 out of 5.0
Room comfort 0.0 out of 5.0
Hotel condition 5.0 out of 5.0

Guest reviews for The Click Clack Hotel Medellin

Everyone (2) Couples (1)
5 out of 5
Everyone was so friendly and hotel is very nice and well situated in the city. The rooms were well equipped and the staff was excellent.

Posted by on 3 Jan. 2023

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Comment from Hotel Management

9 Jan. 2023 by The Click Clack Hotel

Hello Carl!Thank you for taking the time to share your comments with us!It's amazing the staff was so friendly and you found our hotel very nice. It’s very encouraging to find great comments about our staff and service: Every day we try to keep our quality up!Our location and rooms are definitely something to remember!Please allow us to have you back anytime soon in our beloved hotel!Have a wonderful day!Laura RiveraHead of Guest ServiceThe Click Clack Hotel

1 out of 5
Not a safe place to stay. My properties were robbed at the hotel room and the hotel staff did nothing.

Posted by on 16 Mar. 2022

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Comment from Hotel Management

29 Mar. 2022 by The Click Clack Hotel

Hello Jorge. Thank you for taking the time to share your comments with us! We’re truly sorry for the safety issues you mention, Can you please tell us more about this inconvenience, so we can share your comments with the involved areas and improve our guest experiences? Our priority is making our guests feel happy and comfortable. Laura Rivera Service and Guest Relations Manager The Click Clack Hotel

1 out of 5

Posted by , from Flossmoor on 6 Jan. 2022

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5 out of 5
The property amenities are amazing . Trendy, clean , comfy beds and great rooms. Only downside is front desk is hard to reach - need to go down as the phone is never Availabke

Posted by on 20 Aug. 2021

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Comment from Hotel Management

24 Aug. 2021 by The Click Clack Hotel

Hello! We’re glad you took the time to share your review with us. We’re thrilled you appreciated our amenities: We are a design hotel, so style and confort are pretty relevant for us! We’re definitely going to share your comments to our staff at the Front Desk, in order to improve our service and in a next opportunity provide you a better experience. Please allow us to have you back again, so we can try to compensate our faults with the best service we can get you! Have a great day. Laura Rivera Service and Guest Relations Analyst The Click Clack Hotel

4 out of 5
Very clean, modern, safe and enjoyable. Very upscale venue. Service was the only thing this trip lacked. I am from New York, maybe I expect things to fast.

Posted by on 8 Jun. 2021

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Comment from Hotel Management

8 Jun. 2021 by The Click Clack Hotel

Hello! You can’t imagine how exited we are while reading your comments. We’re so glad you consider us very clean, modern, safe and enjoyable. We’re nestled in a hotspot of the city, indeed that’s something to remember. We hope you got to enjoy the restaurant and bars around, and our own, of course! We take very serious every review and we'll try to improve our serving times in order to earn that 5th star we're missing. Please allow us to have you back anytime soon, so we can spoil you a little bit more. Have a wonderful day! Laura Rivera Service and Guest Relations Analyst The Click Clack Hotel

About the The Click Clack Hotel Medellin

Location Calle 10B # 37-29, Medellín, Antioquia 50021

Property Features

There's a restaurant on site, as well as a coffee shop/cafe. You can enjoy a drink at one of the bars, which include a poolside bar and a bar/lounge. Free breakfast is served daily. WiFi is free in public spaces. An outdoor pool, a rooftop terrace, and tour/ticket assistance are also featured at the business-friendly The Click Clack Hotel Medellin. An airport shuttle (available 24 hours) is available for a fee. This 4-star Medellín hotel is smoke free.

  • 123 guestrooms or units
  • Buffet breakfast (free)
  • Terrace on the roof
  • Coffee in lobby
  • Self-service laundry
  • Front desk (24 hours)
  • Front-desk safe
  • Tour and ticket information
  • Garden
  • No smoking on site
  • Bar or lounge
  • Bar by the pool
  • Dining venue

Family Friendly Amenities

  • Number of outdoor pools - 1
  • Free WiFi
  • Laundry facilities

Internet

Available in all rooms: Free WiFi

Available in some public areas: Free WiFi

Transport

  • Property shuttles: Airport shuttle

Room Amenities

The Click Clack Hotel Medellin offers 123 air-conditioned accommodations with minibars and safes. Televisions come with cable channels and pay movies. Bathrooms include bathtubs or showers, complimentary toiletries, and hair dryers. Guests can surf the web using the complimentary wireless Internet access. Business-friendly amenities include desks along with free local calls (restrictions may apply). Housekeeping is provided daily.

  • Minibar
  • In-room dining (limited hours)
  • Television
  • Cable channels
  • Movies for purchase
  • Bathtub or shower
  • Housekeeping (daily)
  • Local calls (free)
  • Hair dryer
  • Safe
  • Toiletries (free)
  • Desk
  • Blackout drapes
  • Sound-insulated rooms
  • Air conditioning
  • Wardrobe or closet

Food & Drink

Guests are served free buffet breakfast daily from 6:00 AM to 10:30 AM.

The Click Clack Hotel Medellin has a restaurant on site.

Late night fare is available from room service (during limited hours).

Spa Services

  • Couples treatment rooms

Hotel Policies

Check-in

  • Check-in time starts at 3:00 PM
  • Minimum check-in age is: 18
  • Check-in time ends at midnight

Special check-in instructions:

This property offers transfers from the airport (surcharges may apply). Guests must contact the property with arrival details before travel, using the contact information on the booking confirmation. This property doesn't offer after-hours check-in. Front desk staff will greet guests on arrival.

This property requires that all guests register upon arrival. No visitors or unregistered guests are allowed in guestrooms.

The Click Clack Hotel Medellin offers transfers from the airport (fees may apply). Please contact the property at the number on the booking confirmation with your arrival details prior to travel. This property doesn't offer after-hours check-in. Front desk staff will greet guests on arrival.

Check-out

  • Check-out by noon

Payment types

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are not available.
  • Cribs (infant beds) are not available.

Pet Policy

  • Pets: COP 50000 per pet, per night

Policies

Charges for extra guests may apply and vary according to property policy.

A cash deposit, credit card, or debit card for incidental charges and government-issued photo identification may be required upon check-in.

Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.

This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession. This property accepts Visa, Mastercard, American Express, Diners Club, debit cards, and cash. For guests' safety, the property includes a smoke detector in each accommodation. Contactless check-in and contactless check-out are available.

  • No rollaway/extra beds available
  • No cribs (infant beds) available
  • Service animals not allowed
  • Debit cards
  • Staffed front desk
  • Smoke detector
  • Property is cleaned with disinfectant
  • Staff wears personal protective equipment
  • Protective clothing is not available to guests
  • No shield between guests and staff in main contact areas
  • Guests are provided with free hand sanitizer
  • Social distancing measures are in place
  • Contactless check-in is available
  • Property confirms they are implementing enhanced cleaning measures
  • Individually-wrapped food options are available
  • Individually-wrapped food options are available through room service
  • gap period enforced between guest stays 24 hours
  • Staff temperature checks are conducted regularly
  • Temperature checks are available to guests
  • Bed sheets and towels are washed at a temperature of at least 60°C/140°F
  • Commonly-touched surfaces are cleaned with disinfectant
  • Property confirms they are implementing guest safety measures
  • Contactless check-out is available
  • Property follows sanitization practices of Intertek Cristal (3rd party expert - Global)
  • Guest accommodation is not sealed after cleaning
  • Electrostatic spray is not used for disinfection
  • Cashless transactions are not available
  • Masks are compulsory at the property
  • Contactless food service / room service is not available
  • Reservation might be required for some facilities onsite
  • Mobile key entry is not available
  • Food service has been amended for enhanced safety
  • Onsite COVID-19 testing (PCR) is available
  • Onsite COVID-19 testing (Antigen) is available
  • Property does not require health documentation at check-in

Fees

Guests will be asked to pay the following charges at the property:

  • Deposit: COP 17000 per person, per night
  • Residents must pay VAT (19%) at the property. Travelers on a tourist visa are generally not required to pay VAT. VAT exemption eligibility will be assessed at the property and travelers may need to present their passport and tourist visa. The VAT may be charged where the room is shared by a taxable and non-taxable guest.

We've listed all charges provided to us by the property.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Airport shuttle fee: COP 295000 per vehicle (maximum occupancy 3)
  • Nearby parking fee: COP 600000 per day (9843 ft away; open 7:00 AM to 9:00 PM)
  • Pet fee: COP 50000 per pet, per night
  • Late check-out is available for a fee (subject to availability)

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

Hotel Names

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  • Medellin The Click Clack Hotel Medellin Hotel
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  • Click Clack Hotel
  • Click Clack
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  • The Click Clack Hotel Medellin Hotel
  • The Click Clack Hotel Medellin Medellín
  • The Click Clack Hotel Medellin Hotel Medellín

You should know

  • Visitors traveling with a child may be required by the property to present the following documents: At check-in, parents traveling into Colombia with a child under 18 may be obligated to present the child's birth certificate and photo ID (passport for non-Columbian citizens). If a relative or legal guardian is traveling into Colombia with the child, that relative or legal guardian may be obligated to present a notarized consent of travel signed by both parents, along with a copy of both parents' ID. If only one parent is traveling into Colombia with the child, that parent may be required to present a notarized consent of travel signed by the other parent. Visitors planning to travel with children should consult a Colombian consulate office in advance of travel for additional guidance.
  • Pool access available from 1:30 PM to 8:00 PM.
  • Registered guests are the only ones allowed to be in guestrooms.
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*Price based on the lowest price found within past 24 hours and based upon one night stay for two adults over the next thirty days. Prices and availability subject to change. Additional terms may apply.