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Crown Metropol

5.0 star property
5-star luxury hotel near Crown Casino

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Photo gallery for Crown Metropol

Indoor pool, outdoor pool, sun loungers
Exterior
Dining
Minibar, in-room safe, iron/ironing board, free WiFi
Lobby

Reviews

9.2 out of 10
Wonderful

Popular amenities

  • Pool
  • Hot tub
  • Spa
  • Free WiFi
  • Restaurant
  • Air conditioning

Explore the area

View in a map
WHITEMAN STREET,8, Southbank, VIC, 3006
  • Place, Melbourne Convention and Exhibition Centre
    ‪3 min walk‬
  • Place, Crown Casino
    ‪3 min walk‬
  • Place, SEA LIFE Melbourne
    ‪7 min walk‬
  • Airport, Melbourne, VIC (MEL-Tullamarine)
    ‪25 min drive‬

Room options

Room (Urban Luxe)

  • 42 sq m
  • Sleeps 2
  • 1 King Bed

Room (Luxe King)

  • City view
  • Sleeps 2
  • 1 King Bed

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Room (City Luxe)

Room (City Luxe)

  • City view
  • Sleeps 2
  • 1 King Bed

View all photos for Room (Luxe Twin)

Room (Luxe Twin) | Floor plan

Room (Luxe Twin)

  • City view
  • Sleeps 4
  • 2 Queen Beds

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Loft | Floor plan

Loft

  • 80 sq m
  • 1 bedroom
  • City view
  • Sleeps 2
  • 1 King Bed

About the area

Melbourne

Southbank stay.A stay at this Southbank hotel places you steps from Crown Casino and a 5-minute walk from Melbourne Convention and Exhibition Centre. Also, Collins Street is within half a mile (1 km) and Marvel Stadium is within 2 miles (3 km).

What's nearby

  • Melbourne Convention and Exhibition Centre - 3 min walk - 0.3 km
  • Crown Casino - 3 min walk - 0.3 km
  • Southbank Promenade - 7 min walk - 0.6 km
  • SEA LIFE Melbourne - 7 min walk - 0.6 km
  • Flinders Lane - 9 min walk - 0.8 km

Getting around

  • Flagstaff Station - 4 min drive
  • Southern Cross Station - 14 min walk
  • Melbourne Airport (MEL) - 25 min drive

Restaurants

  • ‪McDonald's - ‬1 min walk
  • ‪Velvet Bar - ‬3 min walk
  • ‪Jackpot Bar - ‬4 min walk
  • ‪Mr Hive Kitchen & Bar - ‬1 min walk
  • ‪Zero Gradi - ‬4 min walk

About this property

Crown Metropol

5-star luxury hotel near Crown Casino
Crown Metropol offers its guests a full-service spa, an indoor pool, and an outdoor pool. There's a restaurant on site, as well as a coffee shop/cafe. You can enjoy a drink at the bar/lounge. WiFi is free in public spaces.

Business amenities include a business center and meeting rooms. A nightclub, a hot tub, and a fitness center are also featured at the luxury Crown Metropol. For a fee, parking is available.

This 5-star Melbourne hotel is smoke free.

  • 658 guestrooms or units
  • Meeting rooms
  • Built in 2010
  • Nightclub
  • Poolside lounge chairs
  • Business facilities
  • Breakfast available (surcharge)
  • Dry cleaning
  • Self-service laundry
  • Front desk (24 hours)
  • Staff is multilingual
  • Storage area for luggage
  • Front-desk safe
  • Tour and ticket information
  • Concierge
  • Beauty salon
  • ATM
  • Onsite shopping
  • Bellhop
  • Elevator
  • No smoking on site
  • Bar or lounge
  • Coffee shop
  • Dining venue
Crown Metropol offers 658 accommodations with minibars and safes. Guests can make use of the in-room refrigerators and coffee/tea makers. Bathrooms include showers with rainfall showerheads, and hair dryers.

This Melbourne hotel provides complimentary wireless Internet access. Televisions come with cable channels and pay movies. Housekeeping is provided daily.

Guests can indulge in a pampering treatment at the hotel's full-service spa. Services include massages.

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  • Breakfast included
  • Spa
  • Parking included
4.3 out of 5, Excellent, 940 reviews
The price is CA $233
CA $257 total
includes taxes & fees
Jan 4 - Jan 5, 2026
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Property amenities

Family friendly

  • In-room refrigerator
  • Indoor pool
  • Laundry facilities
  • Outdoor pool

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • Valet parking on site (AUD 70 per day)
  • Limited onsite valet parking

Food and drink

  • Daily buffet breakfast available 7:00 AM to 11:00 AM for a fee: AUD 42 to 55 for adults and AUD 21 to 27.50 for children
  • A bar/lounge
  • A coffee shop/cafe
  • A restaurant

Things to do

  • Bicycle rentals
  • Full-service spa
  • Golf
  • Gym
  • Hot tub
  • Indoor pool
  • Nightclub
  • Outdoor pool
  • Sauna
  • Shopping
  • Steam room
  • Tennis

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Elevator
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible path to elevator
  • Wheelchair-accessible registration desk

Room amenities

Entertainment

  • 32-inch TV with cable channels
  • Pay movies

Bedroom

  • Bedsheets provided

Bathroom

  • Hair dryer
  • Private bathroom
  • Rainfall showerhead
  • Shower
  • Towels provided

Food and drink

  • Coffee/tea maker
  • Minibar
  • Refrigerator
  • Room service

More

  • Air conditioning (climate-controlled)
  • Connecting rooms available
  • Iron/ironing board
  • Safe

Policies

Check-in

Check-in time starts at 3:00 PM
Minimum check-in age: 18

Check-out

Check-out before 11 AM
Contactless check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property
This property doesn't offer after-hours check-in
Information provided by the property may be translated using automated translation tools

Renovations and closures

The property will be renovating from December 15 2025 to December 18 2025 (completion date subject to change). The following areas are affected:
  • Swimming pool

Guests will have access to the following alternate facilities during the renovation:

  • Indoor pool

During renovations, the hotel will make every effort to minimize noise and disturbance.

Access methods

Staffed front desk

Pets

  • No pets allowed

Children and extra beds

  • Children are welcome.
  • Cribs (infant beds) are not available.

Property payment types

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for buffet breakfast: approximately AUD 42 to 55 for adults, and AUD 21 to 27.50 for children
  • Valet parking fee: AUD 70 per day

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
Charges for extra guests may apply and vary according to property policy.
A cash deposit, credit card, or debit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
    This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession. This property accepts Visa, Mastercard, American Express, Diners Club, and JCB International. Cash is not accepted. 

Property Registration Number B2158750Z

We should mention

  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.

Property is also known as

Crown Metropol Hotel Southbank
Crown Metropol Hotel
Crown Metropol Southbank

Crown Metropol Reviews

Reviews

9.2

Wonderful

Rating 10 - Excellent. 678 out of 1001 reviews
Rating 8 - Good. 232 out of 1001 reviews
Rating 6 - Okay. 68 out of 1001 reviews
Rating 4 - Poor. 17 out of 1001 reviews
Rating 2 - Terrible. 6 out of 1001 reviews

9.4/10

Cleanliness

9.0/10

Staff & service

9.0/10

Amenities

9.4/10

Property conditions & facilities

8.0/10

Eco-friendliness

Reviews

8/10 Good

Robert

Travelled with partner, Travelled with group
Liked: Staff & service
central to everything

8/10 Good

Kathryn

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Mini bar well stocked
Stayed 1 night in Nov 2022

2/10 Terrible

John

Disliked: Staff & service
Stayed 1 night in Sep 2022

10/10 Excellent

Lucy

Travelled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The location, atmosphere and plenty of family friendly things to do in the Crown prescient.
Stayed 1 night in Jul 2022

10/10 Excellent

Tanya

Liked: Staff & service, property conditions & facilities
Stayed 1 night in Jun 2022

10/10 Excellent

Deb

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I liked that we didn't have to leave the building to shop eat and drink
Stayed 1 night in May 2022

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 1 night in Jan 2020

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 1 night in Nov 2019

6/10 Okay

Verified traveller

Business traveller
Liked: Amenities, property conditions & facilities
Disliked: Cleanliness, staff & service
Room service is terrible. Mini bar was not restock for 3 days. Cleanliness is below standard
Stayed 3 nights in Nov 2019

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 1 night in Nov 2019

10/10 Excellent

Verified traveller

Stayed 2 nights in Jul 2019

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Everything was very satisfactory, great design, service and location
Stayed 2 nights in May 2019

10/10 Excellent

Verified traveller

Travelled with partner
Liked: Cleanliness, staff & service, amenities
Location was the best , very clean hotel room , room services a tad expensive though
Stayed 1 night in Apr 2019

10/10 Excellent

Vernell

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

GREAT HOTEL!

Really nice hotel. It has everything you need, shopping, plenty of eateries and conveniently located to the tram service.
Stayed 2 nights in Apr 2019

10/10 Excellent

Verified traveller

Travelled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
The whole crown entertaiment complex.numerous restaurants
Stayed 3 nights in Mar 2019

10/10 Excellent

Johannes

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

When you walk in you Feel Special

It was just a quick trip to Melbourne and selected the Crown Metropol because of its location and ease of access to meetings and events in the area.
Stayed 1 night in Jul 2018

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Great hotel, staff, location, and comfortable

Love it! My family enjoyed a lot, service is great

10/10 Excellent

Leslie

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Beautiful stylish hotel near waterfront promenade

A couple days to explore the city and area - perfect spot

8/10 Good

Lorraine

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Premium Hotel

Amazing hotel, only let down was breakfast coffee, worst I have ever had.

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

8/10 Good

Timothy

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Great hotel in excellent location

Great location near riverwalk and also near free tram stop and hop on hop off bus. Hotel very impressive especially the pool and sky bar. Very comfy bed and pillows, lots of storage space in wardrobe and bathroom. Some of chairs in public areas were getting a little tired and the card holding charge of $100 per night is a little steep considering they take your card details anyway and other places just hold $1 but otherwise a great hotel and facilities

10/10 Excellent

Victoria

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Highly recommended hotel in central Melbourne

Fantastic place to stay in Melbourne. Beautiful comfortable room and bathroom. Great location on South Bank, very central to the city and public transport. Amazing swimming pool and spa with outstanding city views from the 27th floor.

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
It was excellent and fun close to everything. The cab system is crap

10/10 Excellent

clare, singapore

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Excellent room. If it come with bathtub and that will be perfect!

10/10 Excellent

cleo, sydney nsw

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Good location to cbd

Really enjoyed my stay have been before good location staff very helpful especially giving directions. Asked about 28th floor was told by staff was opened but had a private function which wasn't good as it was our last night . Gym & pool good .