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Mercure Melbourne Albert Park

4.0 star property
4-star golf hotel near Albert Park Lake

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Photo gallery for Mercure Melbourne Albert Park

Exterior
Superior Suite, 1 Bedroom, Lake View | View from room
Executive lounge
Lobby
Executive lounge

Reviews

7.8 out of 10
Good

Popular amenities

  • Free WiFi
  • Restaurant
  • Air conditioning

Explore the area

View in a map
65 Queens Road, Melbourne, VIC, 3004
  • Place, St Kilda Road
    ‪2 min walk‬
  • Place, Albert Park Lake
    ‪2 min walk‬
  • Place, Alfred Hospital
    ‪9 min walk‬
  • Airport, Melbourne, VIC (MEL-Tullamarine)
    ‪29 min drive‬

Room options

View all photos for Superior Room, 1 King Bed, Lake View

In-room safe, desk, laptop workspace, blackout drapes

Superior Room, 1 King Bed, Lake View

7.0 out of 10
Good
(8 reviews)
  • 30 sq m
  • Lake view
  • Sleeps 2
  • 1 King Bed

View all photos for Standard Room, 1 King Bed

Standard Room, 1 King Bed

Standard Room, 1 King Bed

7.8 out of 10
Good
(27 reviews)
  • 30 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Premium Room, 2 Queen Beds

Premium Room, 2 Queen Beds

Premium Room, 2 Queen Beds

7.4 out of 10
Good
(13 reviews)
  • 30 sq m
  • Sleeps 3
  • 2 Queen Beds

View all photos for Privilege, Room, 1 King Bed, Lake View

Privilege, Room, 1 King Bed, Lake View

Privilege, Room, 1 King Bed, Lake View

9.4 out of 10
Exceptional
(3 reviews)
  • 30 sq m
  • Lake view
  • Sleeps 2
  • 1 King Bed

View all photos for Premium Room, 1 King Bed

In-room safe, desk, laptop workspace, blackout drapes

Premium Room, 1 King Bed

8.0 out of 10
Very good
(3 reviews)
  • 30 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Standard Room, 2 Queen Beds

In-room safe, desk, laptop workspace, blackout drapes

Standard Room, 2 Queen Beds

8.0 out of 10
Very good
(11 reviews)
  • 40 sq m
  • Sleeps 4
  • 2 Queen Beds

View all photos for Suite, 1 Double Bed

Suite, 1 Double Bed

Suite, 1 Double Bed

  • 63 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 Double Bed

View all photos for Superior Suite, 1 Bedroom, Lake View

Superior Suite, 1 Bedroom, Lake View

Superior Suite, 1 Bedroom, Lake View

10.0 out of 10
Exceptional
(1 review)
  • 40 sq m
  • 1 bedroom
  • Lake view
  • Sleeps 2
  • 1 King Bed and 1 Double Sofa Bed

View all photos for Family Room, Multiple Beds (Premium)

In-room safe, desk, laptop workspace, blackout drapes

Family Room, Multiple Beds (Premium)

8.4 out of 10
Very good
(5 reviews)
  • 52 sq m
  • Sleeps 4
  • 1 Queen Bed and 2 Twin Beds

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  • Free WiFi
  • Restaurant
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4.3 out of 5, Excellent, 507 reviews
The price is CA $117
CA $129 total
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About the area

Melbourne

Melbourne Central Business District stay.Within a 10-minute walk of this Melbourne Central Business District hotel, you'll find Albert Park Lake and St Kilda Road. Chapel Street and St Kilda Beach are also within 2 miles (3 km).

What's nearby

  • St Kilda Road - 2 min walk - 0.2 km
  • Albert Park Lake - 2 min walk - 0.2 km
  • Alfred Hospital - 9 min walk - 0.8 km
  • Chapel Street - 15 min walk - 1.3 km
  • St Kilda Beach - 3 min drive - 2.7 km

Getting around

  • Southern Cross Station - 11 min drive
  • Prahran Station - 17 min walk
  • Melbourne Airport (MEL) - 29 min drive

Restaurants

  • ‪Mortimer's Bar - ‬1 min walk
  • ‪Cafe La Colline - ‬9 min walk
  • ‪Pullman Albert Park Executive Lounge - ‬3 min walk
  • ‪Hawker Canteen - ‬8 min walk
  • ‪Windows Restaurant - ‬1 min walk

About this property

Mercure Melbourne Albert Park

4-star golf hotel near Albert Park Lake
Mercure Melbourne Albert Park offers its guests an indoor pool, a sauna, and a fitness center. Along with a restaurant and a coffee shop/cafe, there's a snack bar/deli on site. You can enjoy a drink at the bar/lounge. A computer station is on site, and both WiFi and wired Internet are free in public spaces.

A 24-hour business center and meeting rooms are available. A vending machine, multilingual staff, and tour/ticket assistance are also featured at the business-friendly Mercure Melbourne Albert Park. Limited parking is available for a fee and is offered on a first-come, first-served basis.

This 4-star Melbourne hotel is smoke free.

  • 209 guestrooms or units
  • 5 levels
  • 2 buildings
  • Meeting rooms
  • Deli
  • Poolside lounge chairs
  • Charging station for electric cars
  • Business center (24 hours)
  • Conference center
  • Breakfast available (surcharge)
  • Dry cleaning
  • Self-service laundry
  • Front desk (24 hours)
  • Express check-out
  • Staff is multilingual
  • Storage area for luggage
  • Front-desk safe
  • Tour and ticket information
  • Concierge
  • Television in lobby
  • Bellhop
  • Elevator
  • No smoking on site
  • Water dispenser
  • Bar or lounge
  • Coffee shop
  • Dining venue
Mercure Melbourne Albert Park offers 209 accommodations with safes and coffee/tea makers. 40-inch LCD televisions come with premium cable channels and pay movies. Bathrooms include shower/tub combinations, bidets, complimentary toiletries, and hair dryers.

This Melbourne hotel provides complimentary wired and wireless Internet access. Business-friendly amenities include desks and phones. Additionally, rooms include irons/ironing boards and blackout drapes/curtains. Change of towels and change of bedsheets can be requested. Housekeeping is provided daily.

Similar properties

Deluxe King St Kilda Road View with Balcony | Living area
Oaks Melbourne St Kilda Road Hotel
  • Free WiFi
  • Restaurant
  • Air conditioning
  • Breakfast available
4.3 out of 5, Excellent, 507 reviews
The price is CA $117
CA $129 total
includes taxes & fees
Jan 7 - Jan 8
Oaks Melbourne St Kilda Road Hotel

Property amenities

Family friendly

  • In-room crib
  • In-room refrigerator
  • Indoor pool
  • Laundry facilities
  • Snack bar/deli

Internet

  • Available in all rooms: Free WiFi and wired internet
  • Free in-room WiFi is limited to 24 hours per day (3-device limit)
  • Available in some public areas: Free WiFi and wired internet
  • WiFi in public areas is free for up to 24 hours per day (3-device limit)

Parking and transportation

  • Electric car charging station on site
  • Height restrictions apply for onsite parking
  • Secured, covered self parking on site (AUD 25 per day)
  • Secured, covered valet parking on site (AUD 45 per day; includes in/out privileges)
  • Limited onsite valet and self parking
  • Wheelchair-accessible parking available
  • Onsite parking includes off-street options

Food and drink

  • Cooked-to-order breakfast available for a fee 6:30 AM to 9:30 AM on weekdays and 7:00 AM to 10:30 AM on weekends; AUD 26 per person
  • A bar/lounge
  • A coffee shop/cafe
  • A restaurant
  • Snack bar/deli

Things to do

  • 18-hole adjacent golf course
  • Gym
  • Indoor pool
  • Sauna
  • TV in common areas

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • 3 accessible parking spaces
  • Elevator (83 inch wide door)
  • Stair-free path to entrance
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible business center
  • Wheelchair-accessible concierge desk
  • Wheelchair-accessible gym
  • Wheelchair-accessible lounge
  • Wheelchair-accessible parking
  • Wheelchair-accessible pool
  • Wheelchair-accessible restaurant

Room amenities

Entertainment

  • 40-inch LCD TV with premium cable channels
  • Pay movies

Bedroom

  • Bedsheets provided
  • Blackout drapes
  • Free crib

Bathroom

  • Bidet
  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shower/bathtub combination
  • Towels provided

Food and drink

  • Coffee/tea maker
  • Electric kettle
  • Limited room service
  • Refrigerator
  • Restaurant dining guides

More

  • Air conditioning (climate-controlled)
  • Bulk dispensers for toiletries
  • Cleaning products are eco-friendly
  • Connecting rooms available
  • Desk
  • Eco-friendly toiletries
  • Energy-saving switches in guestrooms
  • Heating (climate-controlled)
  • Iron/ironing board
  • Laptop workspace
  • LED lighting
  • Phone
  • Recycling
  • Safe
  • Water-efficient showers

Policies

Check-in

Check-in time starts at 2:00 PM
Early check-in subject to availability
Early check-in is available for a fee
Contactless check-in available
Late check-in subject to availability
Minimum check-in age: 18

Check-out

Check-out before 11 AM
Contactless check-out available
Late check-out subject to availability
A late check-out fee will be charged
Express check-out available

Special check-in instructions

The property charges 1.4 percent for credit card payments
Front desk staff will greet guests on arrival at the property
Information provided by the property may be translated using automated translation tools

Renovations and closures

The following facilities are closed on Monday, Tuesday, Wednesday, Thursday, and Friday:
  • Dining venue(s)
The following facilities are closed on Saturday and Sunday:
  • Dining venue(s)

Access methods

Staffed front desk

Pets

  • No pets allowed, but service animals are welcome

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are available for AUD 70.0 per night.
  • Free cribs (infant beds)!

Property payment types

Important information

Fees

Guests will be asked to pay the following charges at the property:

  • Cash deposit: AUD 250 per stay

We've listed all charges provided to us by the property.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for cooked-to-order breakfast: approximately AUD 26 per person
  • Covered self parking fee: AUD 25 per day
  • Covered valet parking fee: AUD 45 per day (in/out privileges)
  • Early check-in is available for a fee (subject to availability)
  • Late check-out is available for a fee (subject to availability)
  • Rollaway bed fee: AUD 70.0 per night
  • Credit card charges are subject to a surcharge of 1.4 percent

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts major credit cards and cash
Cashless transactions are available
Safety features at this property include a fire extinguisher, a smoke detector, a security system, and a first aid kit
This property affirms that it follows the cleaning and disinfection practices of ALLSAFE (Accor Hotels)
Charges for extra guests may apply and vary according to property policy.
A credit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
    This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession. This property accepts major credit cards, Visa, Mastercard, American Express, Diners Club, JCB International, and cash. For guests' safety, the property includes a fire extinguisher, a smoke detector, a security system, and a first aid kit in each accommodation. Cashless payment methods are available for all transactions. This property affirms that it follows the cleaning and disinfection practices of ALLSAFE (Accor Hotels).

We should mention

  • Pool access available from 6:00 AM to 10:00 PM.
  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.
  • Free in-room WiFi is limited to 24 hours per day (3-device limit). WiFi in public areas is also free for up to 24 hours per day (3-device limit).
  • This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).

Property is also known as

Mercure Albert
Mercure Albert Hotel
Mercure Albert Hotel Melbourne Park
Mercure Melbourne Albert Park
Mercure Melbourne Park
Mercure Melbourne Albert Park Hotel
Mercure Albert Park Hotel
Mercure Albert Park
Mercure Melbourne Albert Park Hotel
Mercure Melbourne Albert Park Melbourne
Mercure Melbourne Albert Park Hotel Melbourne

Mercure Melbourne Albert Park Reviews

Reviews

7.8

Good

Rating 10 - Excellent. 362 out of 1003 reviews
Rating 8 - Good. 313 out of 1003 reviews
Rating 6 - Okay. 172 out of 1003 reviews
Rating 4 - Poor. 106 out of 1003 reviews
Rating 2 - Terrible. 50 out of 1003 reviews

8.0/10

Cleanliness

8.4/10

Staff & service

7.6/10

Amenities

7.6/10

Property conditions & facilities

7.6/10

Eco-friendliness

Reviews

10/10 Excellent

Brendan, Maribyrnong

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Fantastic location and a very enjoyable stay !
Stayed 1 night in Sep 2025

2/10 Terrible

Stefan

Laborious check-in process that left me waiting at reception for a full 3 minutes while the woman tapped her keyboard. Just another example of corporates putting cost back onto the consumer. Old school shower faucets – hot tap needed 12 full turns, the cold one about 4 turns. Eventually got the right temperature then randomly it’d go lukewarm then back to hot then … random. Got given a disability room so the bathroom was almost as big as the main area. No powerpoints near bed to charge stuff etc. Air conditioning was either hot or cold or somewhere inbetween. Pretty sure it was designed in the 1800s. Even on cold it blew warm so had to have a window fully open the whole 3 days ffs. Was promised lake facing but got the opposite but was at end of 4 week trip so had no fight left in me.
Stayed 3 nights in Sep 2025

6/10 Okay

David, LIVINGSTON

Travelled with partner
Disliked: Property conditions & facilities
Was given a room that faced a multi level parking so view was the side of a ramp going up to next level and windows let all traffic noise in will not stay here again
Stayed 2 nights in Sep 2025

10/10 Excellent

Massimiliano

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Sep 2025

4/10 Poor

Isaac

Liked: Cleanliness, property conditions & facilities
Disliked: Staff & service
Stayed 3 nights in Sep 2025

4/10 Poor

Brenton

Disliked: Property conditions & facilities, room comfort

Great chain- however this site is not.

Two pillows for two people was below par. The pillow quality was below par.
Stayed 3 nights in Sep 2025

10/10 Excellent

Geoffrey

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The whole stay was perfect,apart from the fire alarm going off.Keep up to good work.
Stayed 3 nights in Sep 2025

8/10 Good

Ghazi

Liked: Staff & service
Stayed 4 nights in Sep 2025

10/10 Excellent

Kimberley

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The staff were particularly lovely. We arrived much earlier before check in and asked to store our bags. The staff were more than happy to do so but also allowed us to check in as soon as our room was ready which was hours ahead of our check in time. Upon checkout, the gentleman was lovely and had a smile on his face(even though he was dealing with a difficult customer before us). Very comfortable beds too, I could have slept all day.
Stayed 1 night in Sep 2025

4/10 Poor

Amanda

Travelled with partner
Disliked: Staff & service, amenities, property conditions & facilities
Emergency evacuation at around 9pm. No explanation or staff to show guests to fire escape or upon return to the building. Then next morning no hot water and we had an early departure. Offered us a breakfast when they knew we had to be out early for a previous appointment. Will not stay again.
Stayed 1 night in Sep 2025

8/10 Good

Melissa

Business traveller
Liked: Cleanliness, amenities
The stay was fine until the last morning when housekeeping came in to my room at 9am while i was getting out of the shower. Didnt overly appreciate that. Not sure why they were coming in to my room before I'd checked out.
Stayed 4 nights in Sep 2025

8/10 Good

David, LIVINGSTON

Travelled with partner
Liked: Cleanliness, staff & service
Disliked: Amenities
Close to Albert park
Stayed 1 night in Sep 2025

8/10 Good

Susan

Business traveller
Liked: Cleanliness, property conditions & facilities, room comfort
Stayed 3 nights in Aug 2025

10/10 Excellent

Rodney

Business traveller
Liked: Amenities, property conditions & facilities
Excellent views of Albert Park
Stayed 3 nights in Aug 2025

4/10 Poor

Kirsten

Business traveller, Travelled with partner
Liked: Staff & service
Disliked: Cleanliness
The room was very small and dismal and we were placed next to the lift, so at times it was a bit noisy too. The bathroom also wasn’t the cleanest we have been in. On a good note, the bed was very comfortable.
Stayed 1 night in Aug 2025

6/10 Okay

Sarah

Business traveller
Liked: Cleanliness, staff & service
Disliked: Amenities, property conditions & facilities
Lovely view. Very friendly and helpful staff while I was there. I would call this a 3 star at best. Very, very basic. The shower only offered a dribble of water. I had to move heavy furniture to access a PowerPoint near the bed.
Stayed 1 night in Aug 2025

6/10 Okay

Timothy, Mountain Creek

It needs renovation because it's looking tired.
Stayed 6 nights in Aug 2025

10/10 Excellent

kim

Business traveller
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I was transferred to this hotel as the one I booked has closed down. Note that Pullman and Mercure are in 2 separate towers. The Mercure lobby is not as nice but they share facilities. The rooms are as expected, minimalist but the beds are very comfy and the staff are very nice and helpful. The bar and lobby area is absolutely amazing. I will definitely be back
Stayed 3 nights in Aug 2025

6/10 Okay

Clare

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Challenging stay, noisy maintenance works making the room noisy starting from 7am (no sleep in possible). When we phoned down to reception and they said they didn’t know of any works … however there we jackhammers going in the car park, things blocked off. The noise was audible in the windows cafe, we ended up having to move locations to work during the day. Called multiple times to get our swimwear after checkout (same day) and no reply, no calls back.
Stayed 3 nights in Aug 2025

10/10 Excellent

Long

Travelled with family
Liked: Cleanliness, amenities, property conditions & facilities
Excellent service, convenient parking, close by park
Stayed 3 nights in Jul 2025

10/10 Excellent

susie

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Thoroughly enjoyed the family stay. Only negative is that the heating controller wasn’t functioning properly and the room was too hot! Otherwise an excellent stay. Some facilities could be upgraded eg bathrooms around the hotel
Stayed 2 nights in Aug 2025

8/10 Good

Silvina

Liked: Cleanliness, staff & service, property conditions & facilities
We had a nice family stay.
Stayed 2 nights in Jul 2025

8/10 Good

Kris

Liked: Amenities
Clean and tidy and safe
Stayed 1 night in Aug 2025

2/10 Terrible

Minh Huong

Travelled with family
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
I had such a terrible experience staying in this hotel. 1. My dad forgot the password to open the safe and we kept all our passports there. It was 2 days before we got back to our country so we were kinda panic and as the staff to help us open it.The receptionist said there would be someone sent to our room to help us that day and my dad asked for the specific time, but she just said "I don't know, but today". We were not satisfied with her answer but we could not do anything so we just went our the whole day, hoping that when we returned, it would have been unlocked. BUT NO. It remained untouched. The next day, my dad had to express his dissatisfaction and finally, they sent someone to our room. It only took them about a minute to open the safe, so why didn't they do it the day before as they promised us? 2. We paid them 250 AUD for the security deposit and spent 169 AUD for breakfast so in return, they had to give us 81 AUD back. They promised it would take 3-5 working days for the process but we wait for nearly 2 weeks. Nothing was returned. Now, it has been 8 working days and we haven't seen our money back yet. I rarely leave a bad review for any kind of hospitality service, but my experience at this hotel was truly disappointing. Overall, this stay was frustrating and far below the standard I expected. Poor communication, slow action, and unfulfilled promises left us with a very negative impression. I strongly don't recommend anyone to stay in this hotel.
Stayed 5 nights in Jul 2025

10/10 Excellent

Rebecca

Liked: Cleanliness, staff & service, property conditions & facilities
Great bed. Friendly staff. Great breakfast
Stayed 1 night in Aug 2025