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Hotel Description

3.5-star hotel near Melbourne Central

Melbourne Central Business District stay

Within a 10-minute walk of this Melbourne Central Business District hotel, you'll find Melbourne Central and Princess Theatre. Queen Victoria Market and SEA LIFE Melbourne are also within 2 miles (3 km).

Restaurant, bar/lounge

A restaurant and a bar/lounge are featured at this hotel. Traveling on business? Take advantage of the free WiFi in public areas, express check-out, and airport shuttle. Valet parking, a coffee shop, and a computer station are also offered.

Free Internet, LCD TVs

Featuring conveniences like refrigerators and coffee/tea makers, the 330 guestrooms offer free WiFi and free wired Internet, as well as LCD TVs with cable channels. Other amenities include room service, in-room massages, and hair dryers.

Superior Family Room, 1 King Bed & 1 Twin Bed

Bed Count 1 King Bed Maximum Occupancy 3 Max

Standard Room, 1 Queen Bed (Premium)

Bed Count 1 Queen Bed Maximum Occupancy 2 Max

Superior Room, 2 Queen Beds

Bed Count 2 Queen Beds Maximum Occupancy 4 Max

Standard Room, 1 King Bed

Bed Count 1 King Bed Maximum Occupancy 2 Max

Superior Room, 1 King Bed

Bed Count 1 King Bed Maximum Occupancy 3 Max

Superior Room, 2 Single Beds

Bed Count 2 Twin Beds Maximum Occupancy 3 Max

Renovations + Closures

Due to COVID-19, this property’s food and beverage options may be limited.

Property Features

There's a restaurant on site, as well as a coffee shop/café. You can enjoy a drink at the bar/lounge. A computer station is on site and WiFi is free in public spaces. The business-friendly Mercure Welcome Melbourne also features tour/ticket assistance, concierge services, and complimentary newspapers in the lobby. Parking is available for a fee. This 3.5-star Melbourne hotel is smoke free.

  • 1 building
  • 330 guestrooms or units
  • 11 levels
  • Dining venue
  • Bar or lounge
  • Coffee shop
  • Breakfast available (surcharge)
  • Dry cleaning
  • Self-service laundry
  • Front desk (24 hours)
  • Express check-out
  • Storage area for luggage
  • Front-desk safe
  • Tour and ticket information
  • Concierge
  • Computer for guest use
  • Newspapers in lobby (free)
  • Television in lobby
  • Elevator
  • No smoking on site

Family Friendly Amenities

  • Free WiFi
  • Laundry facilities
  • Refrigerator
  • Free cribs/infant beds

Internet

Available in all rooms: Free WiFi , Free wired Internet

Available in some public areas: Free WiFi

Parking

Valet parking (surcharge)

Transport

  • Airport: Tullamarine Airport (MEL) (23.7 km / 14.7 mi)
  • Train station: Southern Cross Station (1.5 km / 0.9 mi)
  • Metro station: Melbourne Central Station (0.5 km / 0.3 mi)
  • Property shuttles: Airport shuttle
  • Parking: Valet parking available for a surcharge

Room Amenities

Mercure Welcome Melbourne offers 330 accommodations with safes and coffee/tea makers. 32-inch LCD televisions come with premium cable channels. Bathrooms include showers and hair dryers. Guests can surf the web using the complimentary wired and wireless Internet access. Business-friendly amenities include desks and phones. Housekeeping is offered daily and in-room massages can be requested.

  • In-room dining
  • LCD television
  • Cable channels
  • Premium channels
  • Refrigerator
  • Coffee maker
  • Shower
  • Cribs (free)
  • Rollaway beds (surcharge)
  • Housekeeping (daily)
  • Massage in room (surcharge)
  • Hair dryer
  • Safe
  • Telephone
  • Iron and ironing board
  • Desk
  • Climate control (air conditioning)
  • Ensuite bathroom
  • Connecting rooms available
  • Wheelchair accessible

Food & Drink

For a fee, guests can enjoy to-go breakfast daily from 6:30 AM to 10:30 AM.

The Louden Kitchen Grill - This restaurant specializes in local cuisine and serves breakfast and dinner. Guests can enjoy drinks at the bar.

Soul Cafe - This café serves breakfast, brunch, lunch, and dinner. Guests can enjoy drinks at the bar. A children's menu is available. Open daily.

Room service is available.

Hotel Policies

Check-in

  • Check-in time starts at 2:00 PM
  • Minimum check-in age is: 18
  • Check-in time ends at anytime

Special check-in instructions:

Front desk staff will greet guests on arrival.

Due to COVID-19 travel restrictions, this property can only accept bookings for essential travel or stays. You may be asked to provide evidence of this on arrival.

Due to COVID-19, this property's food and beverage options may be limited pursuant to local regulations.

Front desk staff will greet guests on arrival.

Check-out

  • Check-out by 11 AM

Payment types

Children and extra beds

  • Children are welcome.
  • Kids stay free! Up to 2 children stay free when using existing bedding.
  • Rollaway/extra beds are available for AUD 40.0 per night.
  • Free cribs (infant beds)!

Pet Policy

  • No pets allowed

Policies

Charges for extra guests may apply and vary according to property policy.

A cash deposit, credit card, or debit card for incidental charges and government-issued photo identification may be required upon check-in.

Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.

This property accepts credit cards, debit cards, and cash. For guests' safety, the property includes a carbon monoxide detector, a fire extinguisher, a smoke detector, a security system, and a first aid kit in each accommodation. This property advises that enhanced cleaning and guest safety measures are currently in place. Disinfectant is used to clean the property; commonly-touched surfaces are cleaned with disinfectant between stays; bed sheets and towels are laundered at a temperature of at least 60°C/140°F. Social distancing measures are in place; staff at the property wear personal protective equipment; a shield is in place between staff and guests in main contact areas; periodic temperature checks are conducted on staff; temperature checks are available to guests; guests are provided with hand sanitizer; cashless payment methods are available for all transactions; contactless room service is available. Contactless check-in and contactless check-out are available. Enhanced food service safety measures are in place. Individually-wrapped food options are available for breakfast. The property affirms that it follows sanitization practices of ALLSAFE (Accor Hotels) guidelines.

  • Number of children who can stay free - 2
  • Debit cards
  • Staffed front desk
  • Security system
  • Property is cleaned with disinfectant
  • Staff wears personal protective equipment
  • Protective clothing is not available to guests
  • Shield between guests and staff in main contact areas
  • Guests are provided with free hand sanitizer
  • Social distancing measures are in place
  • Contactless check-in is available
  • Property follows a brand or regulatory agency's sanitization guidelines ALLSAFE (Accor Hotels)
  • Property confirms they are implementing enhanced cleaning measures
  • Individually-wrapped food options are available
  • Individually-wrapped food options are available for breakfast
  • No gap period between guest stays
  • Staff temperature checks are conducted regularly
  • Temperature checks are available to guests
  • Bed sheets and towels are washed at a temperature of at least 60°C/140°F
  • Commonly-touched surfaces are cleaned with disinfectant
  • Property confirms they are implementing guest safety measures
  • Contactless check-out is available
  • Property does not follow sanitization practices of any association
  • Cashless transactions are available
  • Contactless food service / room service is available
  • Mobile key entry is not available
  • Food service has been amended for enhanced safety

Fees

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Breakfast fee: between AUD 15 and AUD 30 per person (approximately)
  • Valet parking fee: AUD 60 per night
  • Nearby parking fee: AUD 20 per night
  • Early check-in is available for a fee (subject to availability, amount varies)
  • Late check-out is available for a fee (subject to availability, amount varies)
  • Rollaway bed fee: AUD 40.0 per night
  • Credit card charges are subject to a surcharge of AUD 1.3

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

Hotel Names

  • Melbourne Mercure
  • Melbourne Welcome
  • Melbourne Welcome Mercure
  • Mercure Melbourne
  • Mercure Welcome
  • Mercure Welcome Hotel
  • Mercure Welcome Hotel Melbourne
  • Mercure Welcome Melbourne
  • Welcome Mercure
  • Welcome Mercure Melbourne
  • Accor Welcome Melbourne
  • Mercure Welcome Melbourne Hotel Melbourne
  • Mercure Welcome Melbourne Hotel
  • Mercure Welcome Melbourne Hotel
  • Mercure Welcome Melbourne Melbourne
  • Mercure Welcome Melbourne Hotel Melbourne

You should know

  • Registered guests are the only ones allowed to be in guestrooms.
  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.
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*Price based on the lowest price found within past 24 hours and based upon one night stay for two adults over the next thirty days. Prices and availability subject to change. Additional terms may apply.