Crowne Plaza Memphis Downtown by IHG

3.5-star hotel near Beale Street

Choose dates to view prices

Overview
Rooms
Location
Policies

Good

Popular amenities

Pool
Pet friendly
Free WiFi
Restaurant
Air conditioning
Gym

Explore the area

300 N 2nd Street, Memphis, TN, 38105

Place, Renasant Convention Center
‪3 min walk‬
Place, Bass Pro Shops at the Pyramid
‪7 min walk‬
Place, Beale Street
‪17 min walk‬
Airport, Memphis, TN (MEM-Memphis Intl.)
‪16 min drive‬

Room options

Premium bedding, in-room safe, desk, blackout drapes

Standard Room, 2 Double Beds, City View

Excellent

City view
39 sq m
1 bedroom
Sleeps 4
2 Double Beds
Free WiFi

Standard Room, 1 King Bed (High Floor)

Good

44 sq m
1 bedroom
Sleeps 2
1 King Bed
Free WiFi

Standard Room, 2 Double Beds (High Floor)

44 sq m
1 bedroom
Sleeps 4
2 Double Beds
Free WiFi

Suite, 1 Bedroom

44 sq m
1 bedroom
Sleeps 4
1 King Bed and 1 Double Sofa Bed
Free WiFi

Junior Suite, 1 King Bed with Sofa bed

46 sq m
1 bedroom
Sleeps 4
1 King Bed and 1 Double Sofa Bed
Free WiFi

Standard Room

Very good

39 sq m
1 bedroom
Sleeps 2
1 Double Bed OR 1 King Bed
Free WiFi

Standard Room, 2 Double Beds

Very good

39 sq m
1 bedroom
Sleeps 4
2 Double Beds
Free WiFi

Standard Room, 1 King Bed

Excellent

39 sq m
1 bedroom
Sleeps 2
1 King Bed
Free WiFi

Standard Room, 2 Double Beds, Roll-in Shower (Mobility)

Very good

1 bedroom
Sleeps 4
2 Double Beds
Free WiFi

Standard Room, 1 King Bed, Accessible Bathtub (Mobility)

1 bedroom
Sleeps 2
1 King Bed
Free WiFi

Standard Room, 1 King Bed, City View

Very good

City view
1 bedroom
Sleeps 2
1 King Bed
Free WiFi

Standard Room, 1 King Bed (Mid Floor)

Excellent

39 sq m
1 bedroom
Sleeps 2
1 King Bed
Free WiFi

Standard Room, 2 Double Beds (Mid Floor)

Exceptional

39 sq m
1 bedroom
Sleeps 4
2 Double Beds
Free WiFi

About the area

Memphis

City center stay.Within a 10-minute walk of this Downtown Memphis hotel, you'll find Renasant Convention Center and St. Jude Children's Research Hospital. Cannon Center for Performing Arts and Fire Museum of Memphis are also within half a mile (1 km).

What's nearby

Renasant Convention Center - 3 min walk - 0.3 km
Bass Pro Shops at the Pyramid - 7 min walk - 0.6 km
Mud Island River Park - 8 min walk - 0.7 km
Peabody Ducks - 16 min walk - 1.4 km
Beale Street - 17 min walk - 1.5 km

Getting around

Memphis Central Station - 9 min drive
Memphis International Airport (MEM) - 17 min drive

Restaurants

‪The Lookout at the Pyramid - ‬13 min walk
‪Kay Kafe - ‬13 min walk
‪Taco Nganas - ‬11 min walk
‪Wahlburgers - ‬14 min walk
‪Westy's - ‬4 min walk

About this property

Crowne Plaza Memphis Downtown by IHG

3.5-star hotel near Beale Street

Crowne Plaza Memphis Downtown by IHG offers its guests a fitness center and a seasonal outdoor pool. Along with a restaurant, there's a snack bar/deli on site. Business amenities include a 24-hour business center and 10 meeting rooms.

A computer station is on site and WiFi is free in public spaces. Event space at this hotel measures 8686 square feet (807 square meters) and includes conference space. A vending machine, gift shops/newsstands, and tour/ticket assistance are also featured at the business-friendly Crowne Plaza Memphis Downtown by IHG. A free area shuttle within 3 miles is available. Parking is available for a fee.

This 3.5-star Memphis hotel is smoke free.

230 guestrooms or units

11 levels

Meeting rooms

8686 sq ft of conference space

807 sq m of conference space

Deli

Poolside lounge chairs

Umbrellas for the pool

Business center (24 hours)

Conference space

Breakfast available (surcharge)

Dry cleaning

Self-service laundry

Front desk (24 hours)

Express check-out

Storage area for luggage

Front-desk safe

Tour and ticket information

Wedding services available

Gift shop

Television in lobby

Elevator

No smoking on site

Microwave in a common area

Dining venue

Crowne Plaza Memphis Downtown by IHG offers 230 accommodations with safes and coffee/tea makers. Beds feature premium bedding. Flat-screen televisions are featured in guestrooms. Bathrooms include shower/tub combinations, complimentary toiletries, and hair dryers.

Guests can surf the web using the complimentary wireless Internet access (speed: 50+ Mbps). Business-friendly amenities include desks and desk chairs, as well as phones; free local calls are provided (restrictions may apply). Additionally, rooms include irons/ironing boards and blackout drapes/curtains. Housekeeping is offered daily and change of bedsheets can be requested. Housekeeping is provided on request.

Similar properties

Pet friendly
Free WiFi
Restaurant
Air conditioning

CA $208 total

includes taxes & fees

Jun 21 - Jun 22

Property amenities

Family friendly

Free area shuttle
In-room crib
In-room refrigerator
Laundry facilities
Rollaway/extra bed (surcharge)
Seasonal outdoor pool
Snack bar/deli

Internet

Available in all rooms: Free WiFi
In-room WiFi speed: 50+ Mbps
Available in some public areas: Free WiFi

Parking and transportation

Free area shuttle up to 3 mi
Self parking on site (USD 22 per day; includes in/out privileges)
RV/bus/truck parking (surcharge) on site
Wheelchair-accessible parking and van parking available

Food and drink

Daily buffet breakfast available 6:00 AM to 9:00 AM for a fee: USD 7 to 20 for adults and USD 7 to 20 for children
A restaurant
Snack bar/deli

Things to do

Gym
Seasonal outdoor pool
TV in common areas

Accessibility

If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
Assistive listening devices
Braille/raised signage
Elevator
Valet for wheelchair-equipped vehicles
Visual alarms in hallways
Wheelchair accessible (may have limitations)
Wheelchair-accessible business center
Wheelchair-accessible gym
Wheelchair-accessible parking
Wheelchair-accessible path of travel
Wheelchair-accessible pool
Wheelchair-accessible public washroom
Wheelchair-accessible registration desk
Wheelchair-accessible restaurant
Wheelchair-accessible van parking

Room amenities

Entertainment

42-inch flat-screen TV with premium channels

Bedroom

Blackout drapes
Free crib
Premium bedding
Rollaway/extra bed (surcharge)

Bathroom

Free toiletries
Hair dryer
Private bathroom
Shower/bathtub combination
Towels provided

Food and drink

Coffee/tea maker
Refrigerator

Air conditioning (climate-controlled)
Connecting rooms available
Desk
Desk chair
Free local calls
Heating (climate-controlled)
Iron/ironing board
Phone
Safe

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: anytime

Contactless check-in available

Minimum check-in age: 21

Check-out

Check-out before 11 AM

Contactless check-out available

Express check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property

Information provided by the property may be translated using automated translation tools

Guests booked in breakfast included rate plans receive breakfast for up to 2 adults who are sharing a guestroom. Breakfast fees apply for additional guests.

Guests booked in dinner included rate plans receive dinner for up to 2 adults who are sharing a guestroom. Dinner fees apply for additional guests.

Renovations and closures

The following facilities are closed seasonally each year. They will be closed from October 31 to May 1:

Swimming pool

Access methods

Staffed front desk

Pets

Pets: USD 75.00 per pet, per stay
Only dogs and cats are allowed
Maximum 2 (weight limit: 50 lbs per pet)
Food and water bowls and an off-leash area are available
Certain rooms only
You can request a pet-friendly room by reaching out to the property at the number on the booking confirmation
Service animals are exempt from fees

Children and extra beds

Children are welcome.

Rollaway/extra beds are available for USD 10.0 per day.

Free cribs (infant beds)!

Property payment types

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

Fee for buffet breakfast: approximately USD 7 to 20 for adults, and USD 7 to 20 for children
Self parking fee: USD 22 per day (in/out privileges)
Pet fee: USD 75.00 per pet, per stay
Service animals are exempt from fees
Rollaway bed fee: USD 10.0 per day

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

Extra-person charges may apply and vary depending on property policy

Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges

Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed

This property accepts credit cards and debit cards; cash is not accepted

Cashless transactions are available

Safety features at this property include a fire extinguisher, a smoke detector, and window guards

This property affirms that it follows the cleaning and disinfection practices of Clean Promise (IHG)

Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property

Charges for extra guests may apply and vary according to property policy.
A cash deposit, credit card, or debit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.

This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession. This property accepts Visa, Mastercard, American Express, Discover, Diners Club, JCB International, Union Pay, Carte Blanche, and debit cards. Cash is not accepted. For guests' safety, the property includes a fire extinguisher, a smoke detector, and window guards in each accommodation. Cashless payment methods are available for all transactions. This property affirms that it follows the cleaning and disinfection practices of Clean Promise (IHG).

We should mention

The seasonal pool will open in May and close in October.
Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.
Pets are welcome in specific rooms only, which can be requested by contacting the property directly at the number on your booking confirmation (please see the Fees section for related charges).
This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).

Property is also known as

Crowne Plaza Hotel Memphis Downtown

Crowne Plaza Memphis Downtown

Crowne Plaza Memphis Downtown Hotel

Crowne Plaza Memphis

Memphis Crowne Plaza

Frequently asked questions

How close is Crowne Plaza Memphis Downtown by IHG to the airport?

Crowne Plaza Memphis Downtown by IHG is 11.9 mi (17-min drive) away from the Memphis International Airport (MEM) airport, the closest popular airport to the property.

How much does it cost to stay at Crowne Plaza Memphis Downtown by IHG?

As of Jun 1, 2026, prices found for a 1-night stay for 2 adults at Crowne Plaza Memphis Downtown by IHG on Jun 2, 2026 start from CA $186, excluding taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

Does Crowne Plaza Memphis Downtown by IHG have an airport shuttle?

Airport shuttle services are not available at Crowne Plaza Memphis Downtown by IHG.

Does Crowne Plaza Memphis Downtown by IHG offer free breakfast?

Free breakfast isn’t offered at Crowne Plaza Memphis Downtown by IHG, but buffet breakfast is offered for a fee of between USD 7 and 20 for adults, USD 7 and 20 for children. It's available every day from 6 AM to 9:00 AM.

Is there a casino at Crowne Plaza Memphis Downtown by IHG?

No, there is no casino at this hotel, but Southland Casino Racing (9-min drive) is nearby.

What time is check-in at Crowne Plaza Memphis Downtown by IHG?

Check-in start time: 3:00 PM; Check-in end time: anytime.

Is there free parking at Crowne Plaza Memphis Downtown by IHG?

Free parking is not available at this hotel. Self parking is available for USD 22 per day.

Does Crowne Plaza Memphis Downtown by IHG have a pool?

Crowne Plaza Memphis Downtown by IHG features a seasonal outdoor pool. The pool is closed seasonally each year from October 31 to May 1.

Does Crowne Plaza Memphis Downtown by IHG have a restaurant?

Crowne Plaza Memphis Downtown by IHG is home to Notes & Provisions, which features happy hour and light fare.

Does Crowne Plaza Memphis Downtown by IHG have a spa?

There are no spa services available at this hotel.

How close is Crowne Plaza Memphis Downtown by IHG to downtown Memphis?

Crowne Plaza Memphis Downtown by IHG is 0.2 mi away from Memphis.

Crowne Plaza Memphis Downtown by IHG Reviews

7.8

Good

8.0/10

Cleanliness

8.4/10

Staff & service

7.2/10

Amenities

7.6/10

Property conditions & facilities

6/10 Okay

Esther

Feb 26, 2026

Stayed 3 nights in Feb 2026

8/10 Good

Lee

Business traveller

Feb 22, 2026

Liked: Cleanliness, staff & service, amenities

We didn’t actually stay at the Crown Plaza. The National Guard took over the hotel so we were moved to the LaQuinta Inn. It was very nice once they fixed a shower problem. They even shuttled us back and forth to the Crown Plaza for our breakfast we prepaid for.

Stayed 3 nights in Feb 2026

10/10 Excellent

Dezerree

Feb 16, 2026

Liked: Cleanliness, amenities, property conditions & facilities

Great customer service, I look forward to coming back. The deposit was a shock so be prepared i think it was like 100 pre night

Stayed 3 nights in Sep 2025

10/10 Excellent

george

Feb 4, 2026

Stayed 1 night in Jan 2026

2/10 Terrible

Yi

Jan 25, 2026

Disliked: Cleanliness, amenities

My reservation was canceled by the hotel due to overbooking. Worse yet, they lied to me upon checking-in claiming that “it was cancelled by Expedia”. They then offered me a “free” stay at another, their “sister hotel”; but after dropping me and my family there, they wanted to charge me for the stay. So another lie. I had to stay for one night there because it was late and inconvenient to find an alternative. Very disappointed by the way the Crown Plaza manager treated me with her super ego (refuse to listen), no apology (blame on Expedia instead), and many lies along the way……Not a truth worthy admin team here right now; Hope things get changed in the future.

Stayed 3 nights in Jan 2026

10/10 Excellent

Jan

Dec 8, 2025

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Not as close to Beale as i wanted but very impressed with staff. There is a shuttle to Beale area so that was helpful

Stayed 3 nights in Dec 2025

2/10 Terrible

John

Dec 7, 2025

Liked: Cleanliness

Disliked: Amenities

Poor customer service by front desk staff after arriving. I am writing to request a refund or compensation in the form of points due to several issues I experienced during my recent stay. When I arrived on Thursday in the pouring rain—after multiple delayed flights—the shuttle driver was extremely rude to the couple dropping me off under the covered drive. He became visibly impatient as I gathered my belongings and made sure I had everything, which created an uncomfortable and unwelcoming start to my stay. At check-in, the front desk associate went on at length about the breakfast served at the hotel. Only later did I discover that it was not complimentary, which felt misleading and added to an already frustrating arrival. When I got to my room, I attempted to use the restroom but couldn’t because the toilet chain was broken. Maintenance was initially sent to the wrong room because the front desk didn’t verify my room number, causing further delay. Later that evening, when I tried to take a bath, I discovered there was no hot water. On Friday, I received a text message asking what could make my stay better. I responded, but I never received a reply or acknowledgment. This lack of follow-through and communication was disappointing. Overall, the service and condition of the property did not match the price I paid. The experience felt comparable to a much lower-tier hotel, and certainly not what I expected during such an important weekend as the St. Jude Marathon.

Stayed 3 nights in Dec 2025

8/10 Good

Balaji

Dec 6, 2025

Stayed 4 nights in Nov 2025

2/10 Terrible

Eric

Business traveller, Travelled with partner

Nov 28, 2025

Disliked: Cleanliness, property conditions & facilities

Do not stay here! It would be better to live in a tent. We left early.

Stayed 3 nights in Nov 2025

8/10 Good

Alexus

Nov 27, 2025

Stayed 3 nights in Nov 2025

4/10 Poor

Sen, Lafayette

Nov 25, 2025

Disliked: Cleanliness

Room smell bad, room chair damage

Stayed 2 nights in Nov 2025

10/10 Excellent

Jacob

Nov 24, 2025

Stayed 1 night in Nov 2025

6/10 Okay

M Matsive, Lafayette

Business traveller

Nov 21, 2025

Disliked: Amenities, property conditions & facilities

Room smell not good. Long waiting check in. Room bathroom tssue used up in the first day but no people fill it up next day

Stayed 3 nights in Nov 2025

8/10 Good

Robert

Nov 19, 2025

Liked: Cleanliness

Room was clean and staff was nice. However, the USB charging port integrated into the table lamp didn’t work. Housing keeping kindly brought in a replacement which didn’t work, either. It would be good that such details is given more attention in the future to improve customer service and the hotel’s reputation in the industry.

Stayed 2 nights in Nov 2025

8/10 Good

Jiho

Nov 19, 2025

Liked: Cleanliness, amenities, property conditions & facilities

Pretty good.

Stayed 3 nights in Nov 2025

10/10 Excellent

Eric

Nov 15, 2025

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Excellent stay and Reginald made it special!

Stayed 1 night in Nov 2025

10/10 Excellent

Rene

Travelled with family

Nov 13, 2025

Liked: Cleanliness, staff & service, amenities

The room and staff were great. Only downside was the price of parking per day.

Stayed 2 nights in Oct 2025

10/10 Excellent

Cynthia

Nov 9, 2025

Stayed 2 nights in Nov 2025

10/10 Excellent

Shannon

Nov 6, 2025

Stayed 1 night in Nov 2025

10/10 Excellent

Dr. Phyllis

Travelled with group

Nov 4, 2025

Liked: Cleanliness, amenities, property conditions & facilities

This hotel was very clean and the staff was Excellent!

Stayed 3 nights in Oct 2025

10/10 Excellent

Gaysha

Nov 3, 2025

Stayed 2 nights in Oct 2025

6/10 Okay

Ivy

Oct 31, 2025

Stayed 1 night in Oct 2025

8/10 Good

Kathryn

Travelled with family

Oct 31, 2025

Liked: Cleanliness, property conditions & facilities

Large comfy bed, quiet. Staff lacking knowledge of basically like location of ice machine. Non working coffee maker and only one cup in room. Stale condiments.

Stayed 1 night in Oct 2025

8/10 Good

Stacy

Oct 26, 2025

Stayed 1 night in Oct 2025

10/10 Excellent

Vanessa

Oct 25, 2025

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Stayed 1 night in Oct 2025

Crowne Plaza Memphis Downtown by IHG

Choose dates to view prices

Photo gallery for Crowne Plaza Memphis Downtown by IHG

Reviews

Popular amenities

Explore the area

Room options

View all photos for Standard Room, 2 Double Beds, City View

Standard Room, 2 Double Beds, City View

View all photos for Standard Room, 1 King Bed (High Floor)

Standard Room, 1 King Bed (High Floor)

View all photos for Standard Room, 2 Double Beds (High Floor)

Standard Room, 2 Double Beds (High Floor)

View all photos for Suite, 1 Bedroom

Suite, 1 Bedroom

View all photos for Junior Suite, 1 King Bed with Sofa bed

Junior Suite, 1 King Bed with Sofa bed

View all photos for Standard Room

Standard Room

View all photos for Standard Room, 2 Double Beds

Standard Room, 2 Double Beds

View all photos for Standard Room, 1 King Bed

Standard Room, 1 King Bed

View all photos for Standard Room, 2 Double Beds, Roll-in Shower (Mobility)

Standard Room, 2 Double Beds, Roll-in Shower (Mobility)

View all photos for Standard Room, 1 King Bed, Accessible Bathtub (Mobility)

Standard Room, 1 King Bed, Accessible Bathtub (Mobility)

View all photos for Standard Room, 1 King Bed, City View

Standard Room, 1 King Bed, City View

View all photos for Standard Room, 1 King Bed (Mid Floor)

Standard Room, 1 King Bed (Mid Floor)

View all photos for Standard Room, 2 Double Beds (Mid Floor)

Standard Room, 2 Double Beds (Mid Floor)

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About the area

Memphis

What's nearby

Getting around

Restaurants

About this property

Crowne Plaza Memphis Downtown by IHG

Similar properties

Memphis Riverline Hotel

Property amenities

Family friendly

Internet

Parking and transportation

Food and drink

Things to do

Accessibility

Room amenities

Entertainment

Bedroom

Bathroom

Food and drink

More

Policies

Check-in

Check-out

Special check-in instructions

Renovations and closures

Access methods

Pets

Children and extra beds

Property payment types

Important information

Optional extras

You need to know

We should mention

Property is also known as

Frequently asked questions

Crowne Plaza Memphis Downtown by IHG Reviews

Reviews

Good

8.0/10

8.4/10

7.2/10

7.6/10

Reviews