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Homewood Suites Southwind - Hacks Cross

3.0 star property
3-star hotel in Lakes of Forest Hill

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Photo gallery for Homewood Suites Southwind - Hacks Cross

Sports facility
Exterior
Outdoor pool
Reception
Premium bedding, in-room safe, iron/ironing board

Reviews

7.6 out of 10
Good

Popular amenities

  • Pool
  • Kitchen
  • Pet-friendly
  • Housekeeping
  • 24/7 front desk

Explore the area

Map
3583 Hacks Cross Rd, Memphis, TN, 38125
  • TPC Southwind
    ‪4 min drive‬
  • Mike Rose Soccer Complex
    ‪5 min drive‬
  • University of Memphis
    ‪17 min drive‬
  • Memphis, TN (MEM-Memphis Intl.)
    ‪22 min drive‬

Room options

View all photos for Deluxe Suite, 1 Bedroom, Non Smoking

Premium bedding, in-room safe, iron/ironing board

Deluxe Suite, 1 Bedroom, Non Smoking

  • 91 sq m
  • Sleeps 5
  • 2 King Beds

View all photos for Studio Suite, 1 King Bed, Non Smoking

Premium bedding, in-room safe, iron/ironing board

Studio Suite, 1 King Bed, Non Smoking

  • 39 sq m
  • Sleeps 3
  • 1 King Bed

View all photos for Studio, 1 King Bed, Accessible, Bathtub

Premium bedding, in-room safe, iron/ironing board

Studio, 1 King Bed, Accessible, Bathtub

  • 39 sq m
  • Sleeps 4
  • 1 King Bed

View all photos for Suite, Accessible, Bathtub (Mobility & Hearing)

Premium bedding, in-room safe, iron/ironing board

Suite, Accessible, Bathtub (Mobility & Hearing)

  • 47 sq m
  • Sleeps 7
  • 3 King Beds

View all photos for Suite, 1 King Bed, Accessible, Bathtub (Mobility & Hearing)

Flat-screen TV, pay movies

Suite, 1 King Bed, Accessible, Bathtub (Mobility & Hearing)

  • 47 sq m
  • Sleeps 4
  • 1 King Bed

View all photos for Suite, 2 Queen Beds, Accessible, Non Smoking

Flat-screen TV, pay movies

Suite, 2 Queen Beds, Accessible, Non Smoking

  • 47 sq m
  • Sleeps 5
  • 2 Queen Beds

View all photos for Suite, 2 Queen Beds, Accessible, Bathtub (Mobility & Hearing)

Flat-screen TV, pay movies

Suite, 2 Queen Beds, Accessible, Bathtub (Mobility & Hearing)

  • 47 sq m
  • Sleeps 5
  • 2 Queen Beds

View all photos for Suite, 2 Bedrooms, Non Smoking

Premium bedding, in-room safe, iron/ironing board

Suite, 2 Bedrooms, Non Smoking

  • 47 sq m
  • Sleeps 7
  • 3 King Beds

View all photos for Suite, 1 Bedroom, Non Smoking

Flat-screen TV, pay movies

Suite, 1 Bedroom, Non Smoking

  • 47 sq m
  • Sleeps 5
  • 1 King Bed

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About the area

Memphis

Lakes of Forest Hill stay.With a stay at this Lakes of Forest Hill hotel, you'll be within half a mile (1 km) of Shoppes At Hacks Cross and 2 miles (3 km) of TPC Southwind. Topgolf Memphis and Cotton Plant Shops are also within 2 miles (3 km).

What's nearby

  • TPC Southwind - 4 min drive - 3.5 km
  • Mike Rose Soccer Complex - 5 min drive - 6.7 km
  • Carriage Crossing - 7 min drive - 10.2 km
  • University of Memphis - 17 min drive - 18.8 km
  • Graceland - 24 min drive - 30.3 km

Getting around

  • Memphis Central Station - 25 min drive
  • Memphis International Airport (MEM) - 18 min drive

Restaurants

  • ‪Sonic Drive-In - ‬2 min drive
  • ‪Starbucks - ‬7 min walk
  • ‪McDonald's - ‬12 min walk
  • ‪Chow Time - ‬2 min drive
  • ‪East End Grill - ‬4 min walk

About this property

Homewood Suites Southwind - Hacks Cross

3-star hotel in Lakes of Forest Hill
Homewood Suites Southwind - Hacks Cross offers its guests an outdoor pool, an outdoor tennis court, and a 24-hour fitness center. Public spaces have free WiFi. A business center and meeting rooms are available. Free breakfast is served on weekends. A terrace, barbecue grills, and multilingual staff are also featured at Homewood Suites Southwind - Hacks Cross. The hotel can provide a complimentary grocery shopping service and tour/ticket assistance. Free self parking is available.
  • 123 guestrooms or units
  • 4 levels
  • 2 buildings
  • Meeting rooms
  • Built in 2002
  • To-go breakfast (free)
  • Business facilities
  • Coffee in lobby
  • Dry cleaning
  • Self-service laundry
  • Front desk (24 hours)
  • Express check-in
  • Express check-out
  • Staff is multilingual
  • Front-desk safe
  • Tour and ticket information
  • Grocery service (free)
  • Terrace
  • BBQ grill(s)
  • Outdoor picnic space
  • Gift shop
  • Newspapers in lobby (free)
  • Fireplace in lobby
  • ATM
  • Elevator
Homewood Suites Southwind - Hacks Cross offers 123 air-conditioned accommodations with safes and complimentary newspapers. Beds feature premium bedding. Accommodations at this 3-star hotel have kitchens with refrigerators, stovetops, microwaves, and cookware/dishes/utensils. Bathrooms include shower/tub combinations with rainfall showerheads, spring water baths, complimentary toiletries, and hair dryers.

Guests can surf the web using the complimentary wired and wireless Internet access. Flat-screen televisions come with premium digital channels and pay movies. Additionally, rooms include coffee/tea makers and irons/ironing boards. Housekeeping is provided daily.

Languages

English

Similar properties

Exterior

Four Points by Sheraton Memphis Southwind

  • Parking included
  • Free WiFi
  • Air conditioning
  • Gym
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includes taxes & fees
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Property amenities

Family friendly

  • Free area shuttle
  • In-room crib
  • In-room kitchen
  • In-room microwave
  • In-room refrigerator
  • In-room sofa bed
  • Laundry facilities
  • Outdoor pool

Internet

  • Available in all rooms: Free WiFi and wired internet
  • Available in some public areas: Free WiFi

Parking and transportation

  • Free area shuttle
  • Free self parking on site
  • Wheelchair-accessible parking and van parking available
  • Onsite parking includes off-street options

Food and drink

  • Free on-the-go breakfast available on weekends 7:00 AM to 9:00 AM
  • Coffee and tea in common areas
  • Free manager's reception (select days)

Things to do

  • 24-hour gym
  • Outdoor pool
  • Outdoor tennis court

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Assistive listening devices
  • Braille/raised signage
  • Elevator
  • Phone accessibility kit
  • Stair-free path to entrance
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible business center
  • Wheelchair-accessible concierge desk
  • Wheelchair-accessible gym
  • Wheelchair-accessible lounge
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible path to elevator
  • Wheelchair-accessible pool
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible restaurant
  • Wheelchair-accessible van parking

Room amenities

Entertainment

  • Flat-screen TV with premium digital channels
  • Pay movies

Bedroom

  • Free crib
  • Premium bedding
  • Sofa bed

Bathroom

  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Rainfall showerhead
  • Shower/bathtub combination
  • Spring water bathtub
  • Towels provided

Food and drink

  • Coffee/tea maker
  • Cookware, dishware, and utensils
  • Dishwasher
  • Kitchen
  • Microwave
  • Refrigerator
  • Stovetop

More

  • Air conditioning
  • Ceiling fan
  • Free daily newspapers
  • Iron/ironing board
  • Safe

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: 11:00 PM
Contactless check-in available
Express check-in available

Check-out

Check-out before 11 AM
Contactless check-out available
Express check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property

Access methods

Staffed front desk

Pets

  • Pets: USD 50 per accommodation, per stay
  • Only dogs and cats are allowed
  • Maximum 2 (weight limit: 50 lbs per pet)
  • Service animals are exempt from fees

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are not available.
  • Free cribs (infant beds)!

Property payment types

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Pet fee: USD 50 per accommodation, per stay
  • Service animals are exempt from fees

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards, and cash
Charges for extra guests may apply and vary according to property policy.
A cash deposit, credit card, or debit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
    This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession. This property accepts Visa, Mastercard, American Express, Discover, Diners Club, debit cards, and cash.

We should mention

  • This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).

Property is also known as

Hacks Cross
Homewood Suites Hacks Cross
Homewood Suites Southwind
Homewood Suites Southwind Hacks Cross
Homewood Suites Southwind Hacks Cross Hotel
Homewood Suites Southwind Hacks Cross Hotel Memphis
Homewood Suites Southwind Hacks Cross Memphis
Homewood Suites Southwind Hacks Cross
Homewood Suites Southwind - Hacks Cross Hotel
Homewood Suites Southwind - Hacks Cross Memphis
Homewood Suites Southwind - Hacks Cross Hotel Memphis

Homewood Suites Southwind - Hacks Cross Reviews

Reviews

7.6

Good

Rating 10 - Excellent. 204 out of 502 reviews
Rating 8 - Good. 120 out of 502 reviews
Rating 6 - Okay. 65 out of 502 reviews
Rating 4 - Poor. 68 out of 502 reviews
Rating 2 - Terrible. 45 out of 502 reviews

7.6/10

Cleanliness

8.2/10

Staff & service

6.8/10

Amenities

7.4/10

Property conditions & facilities

7.4/10

Eco-friendliness

Reviews

2/10 Terrible

Jennifer

Disliked: Cleanliness, staff & service, property conditions & facilities
Our room wasn’t available. They gave us 2 rooms far away from each other. We had to split up & didn’t really feel safe. The elevator didn’t work so we had to carry all our luggage up the stairs. The bed sheets were dirty.
Stayed 1 night in Mar 2025

8/10 Good

Linda

Travelled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
We have stayed here a few times. Each time is a little different. Breakfast has gone down a little. We ordered in our second and last morning
Stayed 2 nights in Mar 2025

10/10 Excellent

Mindi

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Feb 2025

2/10 Terrible

Jonathan

Disliked: Staff & service
Stayed 2 nights in Feb 2025

6/10 Okay

Anthony

Travelled with family
Disliked: Cleanliness, property conditions & facilities
Stayed 3 nights in Feb 2025

10/10 Excellent

Traveon

Stayed 1 night in Feb 2025

10/10 Excellent

Diona

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Ok

It was good only problem the shower drips an when you take a shower water runs all over the floor the never came to fix it
Stayed 2 nights in Feb 2025

10/10 Excellent

Dusty

Stayed 3 nights in Feb 2025

10/10 Excellent

Bianca

Stayed 1 night in Jan 2025

10/10 Excellent

LaToya

Stayed 5 nights in Jan 2025

2/10 Terrible

Julia

Stayed 1 night in Jan 2025

4/10 Poor

Veronica

Disliked: Staff & service, property conditions & facilities
Stayed 3 nights in Jan 2025

8/10 Good

Andrea

Travelled with family
Liked: Cleanliness
Nice room. Decent Breakfast.
Stayed 2 nights in Jan 2025

10/10 Excellent

Keith

Business traveller
Liked: Staff & service, amenities
Ms. Betty and the staff were extremely pleasant and helpful. I look forward to seeing them again when I return. Not having a shuttle is not good.
Stayed 3 nights in Jan 2025

10/10 Excellent

Deanna

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Dog friendly

Had a great stay at the hotel. Kitchen was small but had everything from silverware dishes and micro and coffee maker. Breakfast was excellent and filling. Would stay again!
Stayed 3 nights in Jan 2025

6/10 Okay

Angela

Travelled with family, Travelled with partner
Liked: Staff & service
Disliked: Amenities, property conditions & facilities
The porcelain was chipping from bath tub and toilet. The room appeared to be older and needed updating. Staff was excellent, friendly, and helpful.
Stayed 1 night in Jan 2025

10/10 Excellent

Felicia

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 3 nights in Dec 2024

8/10 Good

Verified traveller

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Good rooms confusing layout

The room we had was amazing! It had 3 king beds, 2 bedroom, and 2 bathroom! The beds were super comfortable, and there were ceiling fans in each room. The draw back: the entrances from the outside of the building and crazy long hallways were very confusing! Plus, the hallways smelled bad.
Stayed 1 night in Jan 2025

10/10 Excellent

Mark, ethridge

Business traveller, Travelled with pets
Liked: Amenities
Clean comfortable / pet friendly Friendly and helpful staff Nice laundry room for guests Highly recommend this place its where I stay every time im in town
Stayed 1 night in Dec 2024

10/10 Excellent

Sonia

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Great for the price

Clean, good breakfast, comfy bed
Stayed 2 nights in Dec 2024

8/10 Good

Sonya

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Dec 2024

10/10 Excellent

Mahesh

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Dec 2024

2/10 Terrible

Kendriauna

Liked: Staff & service
Disliked: Cleanliness, property conditions & facilities
I was locked out of my room and couldn’t get back into it until the following morning.
Stayed 1 night in Dec 2024

10/10 Excellent

Michelle

Travelled with group
Liked: Amenities
Very clean and inviting
Stayed 1 night in Nov 2024

8/10 Good

Tessa

Stayed 2 nights in Nov 2024