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Sheraton Memphis Downtown Hotel

4.0 star property
Hotel near Renasant Convention Center, connected to the convention center in Memphis

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Photo gallery for Sheraton Memphis Downtown Hotel

Lobby
Room, 1 King Bed, Corner
Point of interest
Lobby sitting area
Reception

Reviews

7.6 out of 10
Good

Popular amenities

  • Bar
  • Housekeeping
  • Pet-friendly
  • Laundry
  • Breakfast available
  • 24/7 front desk

Explore the area

View in a map
250 N Main St, Memphis, TN, 38103
  • Place, Renasant Convention Center
    ‪1 min walk‬
  • Place, Bass Pro Shops at the Pyramid
    ‪7 min walk‬
  • Place, Beale Street
    ‪16 min walk‬
  • Airport, Memphis, TN (MEM-Memphis Intl.)
    ‪15 min drive‬

Room options

View all photos for Traditional Room, 1 King Bed

Premium bedding, down comforters, pillowtop beds, in-room safe

Traditional Room, 1 King Bed

8.0 out of 10
Very good
(61 reviews)
  • Sleeps 2
  • 1 King Bed

View all photos for Traditional Room, 2 Double Beds

Premium bedding, down comforters, pillowtop beds, in-room safe

Traditional Room, 2 Double Beds

8.2 out of 10
Very good
(35 reviews)
  • Sleeps 4
  • 2 Double Beds

View all photos for Room, 1 King Bed, Corner

Room, 1 King Bed, Corner

Room, 1 King Bed, Corner

  • Sleeps 2
  • 1 King Bed

View all photos for Executive Room, 1 King Bed

Premium bedding, down comforters, pillowtop beds, in-room safe

Executive Room, 1 King Bed

  • Sleeps 2
  • 1 King Bed

View all photos for Deluxe Room, 2 Double Beds

Premium bedding, down comforters, pillowtop beds, in-room safe

Deluxe Room, 2 Double Beds

9.6 out of 10
Exceptional
(5 reviews)
  • Sleeps 4
  • 2 Double Beds

View all photos for Deluxe Room, 1 King Bed with Sofa bed

Premium bedding, down comforters, pillowtop beds, in-room safe

Deluxe Room, 1 King Bed with Sofa bed

  • Sleeps 2
  • 1 King Bed and 1 Double Sofa Bed

View all photos for Traditional Room, 2 Double Beds (Mobility/Hearing Accessible, Tub)

Premium bedding, down comforters, pillowtop beds, in-room safe

Traditional Room, 2 Double Beds (Mobility/Hearing Accessible, Tub)

10.0 out of 10
Exceptional
(1 review)
  • Sleeps 4
  • 2 Double Beds

View all photos for Traditional Room, 1 King Bed (Mobility Accessible, Tub)

Premium bedding, down comforters, pillowtop beds, in-room safe

Traditional Room, 1 King Bed (Mobility Accessible, Tub)

9.0 out of 10
Wonderful
(2 reviews)
  • Sleeps 2
  • 1 King Bed

View all photos for Traditional Room, 2 Double Beds (Mobility Accessible, Roll-in Shower)

Premium bedding, down comforters, pillowtop beds, in-room safe

Traditional Room, 2 Double Beds (Mobility Accessible, Roll-in Shower)

  • Sleeps 4
  • 2 Double Beds

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About the area

Memphis

Downtown Memphis stay.You'll be steps from Renasant Convention Center and within a 10-minute walk of Fire Museum of Memphis with a stay at this Downtown Memphis hotel. Beale Street and Orpheum Theatre are also within 2 miles (3 km).

What's nearby

  • Renasant Convention Center - 1 min walk - 0.0 km
  • Bass Pro Shops at the Pyramid - 7 min walk - 0.6 km
  • Beale Street - 16 min walk - 1.4 km
  • Orpheum Theatre - 17 min walk - 1.5 km
  • FedExForum - 19 min walk - 1.7 km

Getting around

  • Memphis Central Station - 7 min drive
  • Memphis International Airport (MEM) - 16 min drive

Restaurants

  • ‪The Lookout at the Pyramid - ‬12 min walk
  • ‪Wahlburgers - ‬13 min walk
  • ‪Westy's - ‬3 min walk
  • ‪Uncle Buck's Fish Bowl and Grill - ‬12 min walk
  • ‪Wrapzody Deli & Desserts - ‬6 min walk

About this property

Sheraton Memphis Downtown Hotel

Hotel near Renasant Convention Center, connected to the convention center in Memphis
Along with a restaurant, there's a snack bar/deli on site. You can enjoy a drink at the bar/lounge. Business amenities include a business center and meeting rooms.

WiFi is free in public spaces. The business-friendly Sheraton Memphis Downtown Hotel also features a 24-hour fitness center, dry cleaning/laundry services, and express check-out. For a fee, parking is available.

This Memphis hotel is smoke free.

  • 600 guestrooms or units
  • Meeting rooms
  • Deli
  • Business facilities
  • Conference space
  • Breakfast available (surcharge)
  • Dry cleaning
  • Front desk (24 hours)
  • Express check-out
  • Storage area for luggage
  • Front-desk safe
  • Wedding services available
  • ATM
  • Bellhop
  • Elevator
  • No smoking on site
  • Bar or lounge
  • Dining venue
Sheraton Memphis Downtown Hotel offers 600 accommodations with safes and coffee/tea makers. Pillowtop beds feature down comforters and premium bedding. A pillow menu is available. LCD televisions come with premium cable channels and pay movies. Bathrooms include shower/tub combinations, complimentary toiletries, and hair dryers.

Guests can surf the web using the complimentary wireless Internet access. Business-friendly amenities include desks, desk chairs, and phones. Additionally, rooms include irons/ironing boards and blackout drapes/curtains. Hypo-allergenic bedding, change of towels, and change of bedsheets can be requested. Housekeeping is provided daily.

Similar properties

Breakfast and dinner served
Crowne Plaza Memphis Downtown Hotel by IHG
  • Pool
  • Pet-friendly
  • Free WiFi
  • Restaurant
3.9 out of 5, Good, 346 reviews
The price is CA $154
CA $185 total
includes taxes & fees
Nov 23 - Nov 24
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Property amenities

Family friendly

  • In-room crib
  • In-room refrigerator
  • Snack bar/deli

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • Valet parking on site (USD 32 per day; includes in/out privileges)
  • Wheelchair-accessible parking available

Food and drink

  • Daily full breakfast available 6:00 AM to 10:00 AM for a fee: USD 24.95 per person
  • A bar/lounge
  • A restaurant
  • Snack bar/deli

Things to do

  • 24-hour gym

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • 2 accessible parking spaces
  • Doorbell and phone notification
  • Elevator (67 inch wide door)
  • Lever door handles
  • Phone accessibility kit
  • Stair-free path to entrance
  • Thin carpet in room
  • Visual fire alarm
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible parking
  • Wheelchair-accessible path to elevator
  • Wheelchair-accessible registration desk (32 inches high)

Room amenities

Entertainment

  • LCD TV with premium cable channels
  • Pay movies

Bedroom

  • Blackout drapes
  • Down comforter
  • Free crib
  • Hypo-allergenic bedding
  • Pillow menu
  • Pillowtop mattress
  • Premium bedding

Bathroom

  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shower/bathtub combination
  • Towels provided

Food and drink

  • Coffee/tea maker
  • Refrigerator

More

  • Air conditioning (climate-controlled)
  • Connecting rooms available
  • Desk
  • Desk chair
  • Energy-saving switches in guestrooms
  • Iron/ironing board
  • Laptop workspace
  • Phone
  • Recycling
  • Safe
  • Water-efficient showers

Policies

Check-in

Check-in start time: 4 PM; Check-in end time: 2:00 AM
Minimum check-in age: 21

Check-out

Check-out before 11 AM
Express check-out available

Special check-in instructions

Guests planning to arrive outside of normal check-in hours must contact the property in advance for check-in instructions and smart lock details; front desk staff will greet guests on arrival at the property
To make arrangements for check-in please contact the property at least 24 hours before arrival using the information on the booking confirmation
The credit card used to book the reservation must be presented by the cardholder at check-in along with matching photo identification, and other arrangements must be coordinated with the property prior to arrival

Access methods

Staffed front desk, smart lock

Pets

  • Pets are welcome and stay free
  • Only dogs are allowed

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are not available.
  • Free cribs (infant beds)!

Property payment types

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for full breakfast: approximately USD 24.95 per person
  • Valet parking fee: USD 32 per day (in/out privileges)
  • Pet deposit: USD 50 per day
  • Service animals are exempt from fees

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
This property accepts credit cards and debit cards; cash is not accepted
This property reserves the right to pre-authorize the guest's credit card prior to arrival.
This property affirms that it follows the cleaning and disinfection practices of Commitment to Clean (Marriott)
Charges for extra guests may apply and vary according to property policy.
A credit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
    This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession. The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation. This property accepts Visa, Mastercard, American Express, Discover, Diners Club, JCB International, Union Pay, and debit cards. Cash is not accepted. This property reserves the right to pre-authorize the guest's credit card prior to arrival.
    This property affirms that it follows the cleaning and disinfection practices of Commitment to Clean (Marriott).

We should mention

  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.
  • Guests may experience noise disturbance due to nearby construction work.
  • This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).

Property is also known as

Memphis Downtown Sheraton
Sheraton Hotel Memphis Downtown
Sheraton Memphis Downtown
Sheraton Memphis Downtown Hotel
Sheraton Memphis Hotel Memphis
Sheraton Memphis Downtown Hotel Hotel
Sheraton Memphis Downtown Hotel Memphis
Sheraton Memphis Downtown Hotel Hotel Memphis

Sheraton Memphis Downtown Hotel Reviews

Reviews

7.6

Good

Rating 10 - Excellent. 440 out of 1003 reviews
Rating 8 - Good. 216 out of 1003 reviews
Rating 6 - Okay. 136 out of 1003 reviews
Rating 4 - Poor. 108 out of 1003 reviews
Rating 2 - Terrible. 103 out of 1003 reviews

8.0/10

Cleanliness

8.0/10

Staff & service

7.4/10

Amenities

7.6/10

Property conditions & facilities

7.8/10

Eco-friendliness

Reviews

8/10 Good

Alfred

Travelled with family and small children
Liked: Cleanliness
Disliked: Property conditions & facilities
Hotel clean but very old.
Stayed 1 night in Nov 2025

8/10 Good

Jean

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in Aug 2025

6/10 Okay

Jose

Liked: Cleanliness, staff & service
Stayed 1 night in Aug 2025

6/10 Okay

Eric, Houston

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in Aug 2025

10/10 Excellent

Nancy

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Aug 2025

10/10 Excellent

Nikki

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Clean, comfortable & amazing service

We had a nice trip, we were in town for a concert. The hotel was clean, towels were fresh... valet and staff were amazing.
Stayed 1 night in Aug 2025

2/10 Terrible

Margaret

Stayed 1 night in Aug 2025

6/10 Okay

Joseph

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Aug 2025

10/10 Excellent

Sherri

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Great place to stay

Room was clean and comfortable. I was on the 9th floor great view. Bed was comfortable, multiple pillows for me helped
Stayed 1 night in Aug 2025

8/10 Good

Alexus

Liked: Staff & service
Stayed 1 night in Aug 2025

8/10 Good

Terri

Stayed 1 night in Aug 2025

10/10 Excellent

Bennie

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The quick weekend staycation I needed 🌖
Stayed 2 nights in Aug 2025

10/10 Excellent

Arvinder singh

Liked: Cleanliness, staff & service, property conditions & facilities
Best
Stayed 2 nights in Aug 2025

4/10 Poor

Barbara

Liked: Cleanliness, staff & service
Disliked: Property conditions & facilities
Air conditioning unit did not work the entire time I was there.. hotel security key did not work on elevator.. anyone could go up and down elevator and there were many homeless people there on the streets.. some were sleeping on benches outside facilities. Daily breakfast options were Limited and not good choices. Do not pay for breakfasts. Parking mandatory valet is not good for hotel guests
Stayed 3 nights in Aug 2025

10/10 Excellent

Juan

Stayed 2 nights in Jul 2025

10/10 Excellent

Verified traveller

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Great place

Nice & clean. Staff super friendly & helpful.
Stayed 1 night in Jul 2025

8/10 Good

Shannon

Stayed 2 nights in May 2025

8/10 Good

Otis

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities
What I liked about the facility was I observed there was someone always watching the area when we walked in. What I didn't like was that our room was not cleaned or checked on the three days we were there, we ran out of body wash in the shower I spoke to someone at the desk who let the staff know that our room was not even checked on, we left went out shopping and come back still nothing had been done. I spoke with a young lady who was cleaning up down the hallway she gave us fresh towels and face cloths for the remainder of our stay. she was very helpful I'm so thankful for her, I understand how thing can fall through the crack just letting ya know what happened while we were there. Thanks very much for listening.
Stayed 3 nights in Jul 2025

4/10 Poor

jasmine

Travelled with partner
Liked: Staff & service
Disliked: Amenities, property conditions & facilities
Needs update. Wallpaper is peeling and Sheetrock is hanging. On the 3 night my partner was awaken around 3am. We left around 5am when check out was suppose to be at 11am. We went to tell the front desk and she looked unfazed.
Stayed 2 nights in Jul 2025

8/10 Good

Christina

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
The hotel was nice and clean. We were in town for a concert and stayed the weekend because it was close to Beale St. Only down side was that the room we were in the tile in the bathroom over the toilet fell while we were sleeping, informed the front desk and we were moved to a new room
Stayed 2 nights in Jul 2025

8/10 Good

Israel

Travelled with partner
Liked: Property conditions & facilities
The rooms need newer tv’s. The tvs are old, you cannot log in to stream movies and the tv reception for the local channels is poor quality.
Stayed 2 nights in Jul 2025

2/10 Terrible

vamsidhar

Travelled with group
Disliked: Cleanliness, amenities, property conditions & facilities
It’s very old.
Stayed 1 night in Jul 2025

10/10 Excellent

Antonia

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jul 2025

2/10 Terrible

Hilman

Disliked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Jul 2025

8/10 Good

Alisha

Liked: Staff & service, room comfort
Everything was nice . Will most definitely be back
Stayed 1 night in Jul 2025