2/10 Terrible
Teresa
Travelled with family
Jun 5, 2025
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
I want to check in, you have to swipe your key card to access the hall/elevators to guest rooms, you also have to use your key card to go back through those same doors to get to the front desk. One would think this is safe, however there are four exit doors on the first floor, that I checked, two of them the locks are busted and the other two are just unlocked any random person can get in or out. This is not safe, especially if you are a female traveling alone with children. The place is absolutely filthy. The seams of the ceiling in the room have come apart and sheet rock particles are falling. It is like that on a wall in the bathroom as well. There is also black mold along the ceilings and walls in the room and the bathroom. There’s black mold underneath the bathroom vanity on the floor and the wall behind it as well as the ceiling above the bathtub. The odor was horrible, bed sheets were stained, maybe not even cleaned and the mattresses were old and springy. In addition, when I inspected the mattresses for bedbugs, by pulling the sheets back, I discovered each bed was wrapped in green Saran Wrap. I went to the front desk and brought all of these things to their attention and the lady acted like she had no idea what I was talking about or why the mattresses were wrapped in saran wrap. Pool has a collapsed cover. Photos online are not an accurate picture of what this place actually is/looks like. This place should be condemned, enter at your own risk!
Teresa
Stayed 1 night in Jun 2025
