Skip to main content
Beginning of main content

"It was a great experience staying at Grand Hyatt, Mumbai. I think room service could be better. But nothing substantial. " More

By themisterD on Tue 12 Apr 2011

Enter dates to see availability

Hotel Description

Family-friendly 5-star hotel near Juhu Beach

Close to airport

Your stay at this Santacruz hotel places you within 2 miles (3 km) of Bandra Kurla Complex and U.S. Consulate General. MMRDA Grounds and Juhu Beach are also within 3 miles (5 km).

Luxury amenities

This luxury hotel features a full-service spa, a nightclub, and 4 restaurants. Families will appreciate the children's pool, barbecue grills, and supervised childcare. Enjoy a meal in one of the 2 coffee shops/cafés and free perks like valet parking and WiFi in public areas.

Free Internet, soaking tubs

The 547 individually decorated guestrooms offer free WiFi and free wired Internet, as well as 24-hour room service. LCD TVs come with satellite channels, and other amenities include deep soaking bathtubs and refrigerators.

Room, 2 Single Beds

Bed Count 2 Twin Beds Maximum Occupancy 4 Max
C$147* Per night/room 26 Jan. - 27 Jan.

Grand, Apartment, 2 Bedrooms

Bed Count 1 King Bed Maximum Occupancy 6 Max

Apartment, 1 Bedroom, Patio

Bed Count 1 King Bed Maximum Occupancy 4 Max

Suite (Diplomatic)

Bed Count 1 King Bed Maximum Occupancy 4 Max

Grand, Apartment, 1 Bedroom

Bed Count 1 King Bed Maximum Occupancy 4 Max

Room, 1 King Bed, Courtyard View

Bed Count 1 King Bed Maximum Occupancy 4 Max

Grand Hyatt Mumbai Hotel and Serviced Apartments ratings based on 7 Verified Reviews

Review Summary
3.6 out of 5 3.5 out of 5.0
Room cleanliness 3.5 out of 5.0
Service & staff 2.5 out of 5.0
Room comfort 5.0 out of 5.0
Hotel condition 3.0 out of 5.0

Guest reviews for Grand Hyatt Mumbai Hotel and Serviced Apartments

Everyone (1)
3 out of 5

Posted by on 28 Nov. 2019

Was this review helpful to you?
Comment from Hotel Management

30 Nov. 2019 by Hotel Management

Dear Guest Greetings of the day Thank you for visiting and rating us based on your recent experience in the hotel. We look forward to hosting you soon with a memorable experience in the future. Best Regards, Team Grand Hyatt Mumbai Hotel & Residences

4 out of 5
The staff at the hotel is very friendly and attentive.

Posted by on 5 Jul. 2019

Was this review helpful to you?
Comment from Hotel Management

9 Jul. 2019 by Hotel Management

Dear Guest Warm Greetings of the day. We are glad you had a comfortable stay with us. Look forward to welcome you to Grand Hyatt Mumbai for many more enriching experiences

5 out of 5

It was a great experience

It was a great experience staying at Grand Hyatt, Mumbai. I think room service could be better. But nothing substantial.

Posted by on 12 Apr. 2011

Was this review helpful to you?
3 out of 5

Paper thin walls

The Grand Hyatt is a lovely hotel with phenomenal rooms. The bathrooms are heavenly and luxuriant. Unfortunately the walls are paper thin making a good night's sleep nearly impossible.

Posted by on 23 Apr. 2007

Was this review helpful to you?
3 out of 5

Paper thin walls

The Grand Hyatt is a lovely hotel with phenomenal rooms. The bathrooms are heavenly and luxuriant. Unfortunately the walls are paper thin making a good night's sleep nearly impossible.

Posted by on 23 Apr. 2007

Was this review helpful to you?
5 out of 5

Awesome Experience

Awesome place to spend your business meeting and the ambience and the roomservice was at par of excellence so for me overall it was a good experience

Posted by on 9 Jan. 2007

Was this review helpful to you?
2 out of 5

ROOMS TO IMPROVE

We had some miserable experience during our stay. Staff seemed very unconcerned about your queries and concerns. Take it or laeve attitude was totally prevailant from top to bottom with few exceptions. The hotel was fully booked and doing good business and their only concern was your payment. Housekeeping was very poor, they will deliver News Paper only when you request - reason was that they have shortage of supply and chose me to NOT have a copy! It totally failed as a Hyatt

Posted by on 16 Nov. 2006

Was this review helpful to you?

About the Grand Hyatt Mumbai Hotel and Serviced Apartments

Location Bandra Kurla Complex vicinity, Mumbai, Maharashtra 400 055

Property Features

Grand Hyatt Mumbai Hotel and Serviced Apartments offers its guests a full-service spa, an outdoor tennis court, and an outdoor pool. There are 4 restaurants and 2 coffee shops/cafés, as well as a snack bar/deli. You can enjoy a drink at one of the bars, which include 2 bars/lounges and a poolside bar. Public spaces have free WiFi and wired Internet. A business center and limo/town car service are available. Event space at this hotel measures 11571 square feet (1075 square meters) and includes a conference center. A children's pool, a health club, and a nightclub are also featured at the luxury Grand Hyatt Mumbai Hotel and Serviced Apartments. An airport shuttle (available 24 hours) and an area shuttle are available for a fee. Self parking and valet parking are free. This 5-star Mumbai hotel is smoke free.

  • 1 building
  • 547 guestrooms or units
  • 6 levels
  • 4 dining venues
  • 2 bars or lounges
  • 2 coffee shops
  • 11571 sq ft of conference space
  • 1075 sq m of conference space
  • Built in 2004
  • Nightclub
  • Bar by the pool
  • Deli
  • Supervised kid's activities (surcharge)
  • Childcare (surcharge)
  • Conference center
  • Business facilities
  • Breakfast available (surcharge)
  • Coffee in lobby
  • Dry cleaning
  • Self-service laundry
  • Front desk (24 hours)
  • Express check-in
  • Express check-out
  • Staff is multilingual
  • Storage area for luggage
  • Front-desk safe
  • Car service
  • Tour and ticket information
  • Concierge
  • Wedding services available
  • Convenience store
  • Terrace
  • Garden
  • BBQ grill(s)
  • Gift shop
  • Beauty salon
  • Newspapers in lobby (free)
  • Onsite shopping
  • Bellhop
  • Elevator
  • No smoking on site

Internet

Available in all rooms: Free WiFi , Free wired Internet

Available in some public areas: Free WiFi , Free wired Internet

Parking

Free self parking , Free valet parking

Transport

  • Airport: Mumbai (BOM-Chhatrapati Shivaji Intl.) (7 km / 4.3 mi)
  • Train station: Mumbai Santacruz Station (1.6 km / 1 mi)
  • Property shuttles: Airport shuttle and area shuttle
  • Parking: Free valet parking and self parking

Room Amenities

Grand Hyatt Mumbai Hotel and Serviced Apartments offers 547 air-conditioned accommodations with DVD players and minibars. Each accommodation is individually furnished and decorated. Beds feature premium bedding. 40-inch LCD televisions come with premium satellite channels and pay movies. Guests can make use of the in-room refrigerators and coffee/tea makers. Bathrooms include bathtubs or showers with deep soaking bathtubs and rainfall showerheads. Bathrooms are also outfitted with bathrobes, slippers, and complimentary toiletries. This Mumbai hotel provides complimentary wired and wireless Internet access. Business-friendly amenities include desks, complimentary newspapers, and phones. Additionally, rooms include laptop-compatible safes and complimentary bottled water. Housekeeping is offered daily and hypo-allergenic bedding can be requested.

  • Deep soaking tub
  • Minibar
  • In-room dining (24 hours)
  • HD television
  • Satellite channels
  • Premium channels
  • Movies for purchase
  • DVD player
  • Refrigerator
  • Coffee maker
  • Luxury bedding
  • Hypo-allergenic bedding
  • Bathtub or shower
  • Rainfall showerhead
  • Cribs (free)
  • Rollaway beds (surcharge)
  • Housekeeping (daily)
  • Newspapers (free)
  • Hair dryer
  • Laptop safe
  • Bathrobes
  • Slippers
  • Toiletries (free)
  • Telephone
  • Iron and ironing board
  • Desk
  • Blackout drapes
  • Climate control (air conditioning)
  • Unique furnishings
  • Unique decor
  • Connecting rooms available

Food & Drink

For a fee, guests can enjoy buffet breakfast daily from 6 AM to 11 AM.

China House - This fine-dining restaurant serves lunch and dinner. Guests can enjoy drinks at the bar.

Fifty Five East - This restaurant serves breakfast, lunch, and dinner.

Soma - This restaurant serves dinner only.

Celini - This restaurant serves lunch and dinner.

Soma - This restaurant serves dinner only.

24-hour room service is available.

Spa Services

  • Sauna in spa
  • Number of treatment rooms 5
  • Couples treatment rooms
  • Manicures and pedicures
  • Body treatments
  • Body scrubs
  • Facial treatments
  • Aromatherapy treatments
  • Massages

Hotel Policies

Check-in

  • Check-in time starts at 2 PM
  • Minimum check-in age is: 18

Special check-in instructions:

24-hour airport shuttle service is available. Fees may apply. Contact the property in advance to get details.

Guest must present a valid photo id for check-in.

To register at this property, guests who are Indian citizens must provide a valid photo identity card issued by the Government of India; guests who are foreign nationals must present a valid passport and visa.

Taxes are subject to change based on Goods and Services Tax (GST) implementation. For more details, please contact the property using the information on the reservation confirmation received after booking.

Airport transportation is offered 24 hours a day. Fees may apply. For details, please contact the property in advance.

Check-out

  • Check-out by noon

Payment types

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are available for INR 1000.0 per night.
  • Free cribs (infant beds)!

Pets

  • Pets: INR 1000 per pet, per day
  • Only dogs and cats are allowed
  • Maximum 1 per room (weight limit: 55 lbs)
  • Certain rooms only, restrictions apply
  • You can request a pet-friendly room by reaching out to the property at the number on the booking confirmation

Policies

Charges for extra guests may apply and vary according to property policy.

A cash deposit, credit card, or debit card for incidental charges and government-issued photo identification are required upon check-in.

Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.

  • Debit cards not accepted
  • UnionPay

Fees

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Breakfast fee: between INR 1275 and INR 1500 for adults, INR 1275 and INR 1500 for children (approximately)
  • Airport shuttle fee: INR 2200 per person (one way)
  • Pet fee: INR 1000 per pet, per day
  • Rollaway bed fee: INR 1000.0 per night

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

Hotel Names

  • Grand Hyatt Mumbai
  • Grand Hyatt Mumbai Hotel
  • Mumbai Grand Hyatt
  • Grand Hyatt Hotel Mumbai
  • Grand Hyatt Mumbai Hotel Mumbai (Bombay)
  • Mumbai Hyatt
  • Grand Hyatt Mumbai Hotel and Serviced Apartments Hotel
  • Grand Hyatt Mumbai Hotel and Serviced Apartments Mumbai
  • Grand Hyatt Mumbai Hotel and Serviced Apartments Hotel Mumbai

You should know

  • Reservations are needed for massage services and spa treatments. For reservations, contact the hotel before arrival using the contact information on the booking confirmation.
  • Registered guests are the only ones allowed to be in guestrooms.
  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.
  • Pets are welcome in certain rooms only; other restrictions apply (please see the Fees section for related charges). To make arrangements for your pet, contact the property directly at the number on your booking confirmation.

Promotions

Special Offer

Book a stay in any Club room or Suite and receive the following benefits: Complimentary buffet breakfasts for all registered guests; 1 hour of complimentary access to the Club boardroom; one way airport transfer (per stay); daily Happy Hour from 6 PM-8 PM.

Must book Club room or Suite to receive benefits. Full details at check-in. Guests must contact the hotel directly with their flight details to arrange pick up; contact information is provided on the booking confirmation email. Taxes and gratuity may not be included. No refunds for any unused portion of offer. Offer subject to availability. Offer is not valid with groups/conventions and may not be combined with other promotional offers. Other restrictions and blackout dates may apply.

url importing https://www.travelocity.ca/Mumbai-Hotels-Grand-Hyatt-Mumbai-Hotel-and-Serviced-Apartments.h533762-p2.Hotel-Reviews?rm1=a2&
There was an error importing /Mumbai-Hotels-Grand-Hyatt-Mumbai-Hotel-and-Serviced-Apartments.h533762-p2.Hotel-Reviews?rm1=a2&, error: javax.servlet.jsp.JspException: Problem accessing the absolute URL "https://www.travelocity.ca/Mumbai-Hotels-Grand-Hyatt-Mumbai-Hotel-and-Serviced-Apartments.h533762-p2.Hotel-Reviews?rm1=a2&". java.io.FileNotFoundException: https://www.travelocity.ca/Hotel-Reviews?rm1=a2&
*Price based on the lowest price found within past 24 hours and based upon one night stay for two adults over the next thirty days. Prices and availability subject to change. Additional terms may apply.