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Grupotel Parc Natural & Spa

5.0 star property
5-star beachfront hotel near Playa de Muro

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Photo gallery for Grupotel Parc Natural & Spa

Aerial view
2 restaurants, breakfast, lunch, dinner served; Mediterranean cuisine
Indoor pool, outdoor pool
2 restaurants, breakfast, lunch, dinner served; Mediterranean cuisine
Lobby

Reviews

9.8 out of 10
Exceptional

Popular amenities

  • Pool
  • Hot tub
  • Spa
  • Parking included
  • Free WiFi
  • Restaurant

Explore the area

View in a map
Crta. Alcudia - Artá s/n, Muro, Mallorca, 7458
  • Place, Playa de Muro
    ‪3 min walk‬
  • Place, Albufera Natural Park
    ‪17 min walk‬
  • Place, Platja dels Francesos
    ‪3 min drive‬
  • Airport, Palma de Mallorca (PMI)
    ‪45 min drive‬

Room options

View all photos for Double Room, Balcony (2 Adults)

Minibar, in-room safe, desk, free cribs/infant beds

Double Room, Balcony (2 Adults)

10.0 out of 10
Exceptional
(16 reviews)
  • 36 sq m
  • Sleeps 2
  • 1 Double Bed OR 2 Twin Beds

View all photos for Double Room Single Use, Balcony

Minibar, in-room safe, desk, free cribs/infant beds

Double Room Single Use, Balcony

10.0 out of 10
Exceptional
(2 reviews)
  • 36 sq m
  • Sleeps 1
  • 2 Twin Beds

View all photos for Premium Double Room, Balcony (2 adults and 1 child)

Balcony view

Premium Double Room, Balcony (2 adults and 1 child)

  • 36 sq m
  • Sleeps 3
  • 3 Twin Beds

View all photos for Premium Double Room, Balcony

Balcony view

Premium Double Room, Balcony

8.0 out of 10
Very good
(4 reviews)
  • 36 sq m
  • Sleeps 2
  • 2 Twin Beds

View all photos for Premium Suite, Terrace (2 adults and 1 child)

Balcony view

Premium Suite, Terrace (2 adults and 1 child)

  • 75 sq m
  • 1 bedroom
  • Partial sea view
  • Sleeps 3
  • 2 Twin Beds and 2 Twin Sofa Beds

View all photos for Double Room, Balcony (2 adults and 1 child)

Minibar, in-room safe, desk, free cribs/infant beds

Double Room, Balcony (2 adults and 1 child)

9.0 out of 10
Wonderful
(2 reviews)
  • 36 sq m
  • Sleeps 3
  • 3 Twin Beds

View all photos for Premium Suite, Terrace (2 adults and 2 children)

Balcony view

Premium Suite, Terrace (2 adults and 2 children)

  • 75 sq m
  • 1 bedroom
  • Partial sea view
  • Sleeps 4
  • 2 Twin Beds and 2 Twin Sofa Beds

View all photos for Premium Suite, Terrace (2 adults)

Balcony view

Premium Suite, Terrace (2 adults)

8.0 out of 10
Very good
(1 review)
  • 75 sq m
  • 1 bedroom
  • Partial sea view
  • Sleeps 2
  • 2 Twin Beds and 2 Twin Sofa Beds

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About the area

Muro

On the beach.You'll be within half a mile (1 km) of Playa de Muro and 2 miles (3 km) of Albufera Natural Park with a stay here. Es Comú and Platja dels Francesos are also within 2 miles (3 km).

What's nearby

  • Playa de Muro - 3 min walk - 0.3 km
  • Albufera Natural Park - 17 min walk - 1.5 km
  • Platja dels Francesos - 3 min drive - 2.2 km
  • Es Comú - 5 min drive - 6.0 km
  • Alcúdia Beach - 6 min drive - 4.2 km

Getting around

  • Petra Station - 20 min drive
  • Palma de Mallorca Airport (PMI) - 66 min drive

Restaurants

  • ‪Numa Beach - ‬17 min walk
  • ‪Tramuntana Restaurant - ‬11 min walk
  • ‪Can Pescador - ‬8 min walk
  • ‪Buffet Restaurant - ‬19 min walk
  • ‪Gelats Artesa Valls - ‬13 min walk

About this property

Grupotel Parc Natural & Spa

5-star beachfront hotel near Playa de Muro
Grupotel Parc Natural & Spa offers its guests a full-service spa, an indoor pool, and an outdoor pool. There are 2 restaurants on site. You can enjoy a drink at the bar/lounge. A computer station is on site and WiFi is free in public spaces.

Business amenities include a business center and a meeting room. Event space at this hotel measures 969 square feet (90 square meters) and includes conference space. A health club, a hot tub, and a sauna are also featured at the luxury Grupotel Parc Natural & Spa. Self parking is free.

This 5-star Muro hotel is smoke free.

  • 142 guestrooms or units
  • 2 dining venues
  • 969 sq ft of conference space
  • 90 sq m of conference space
  • Kid's club (free)
  • Supervised kid's activities (free)
  • Childcare (surcharge)
  • Business facilities
  • Conference space
  • Breakfast available (surcharge)
  • Dry cleaning
  • Self-service laundry
  • Front desk (24 hours)
  • Storage area for luggage
  • Front-desk safe
  • Tour and ticket information
  • Concierge
  • Game room or arcade
  • Pool or billiards table
  • Terrace
  • Garden
  • Beauty salon
  • Elevator
  • No smoking on site
  • Bar or lounge
Grupotel Parc Natural & Spa offers 142 accommodations with minibars and safes. Rooms open to balconies or patios. 32-inch flat-screen televisions come with satellite channels. Bathrooms include bathrobes, slippers, bidets, and complimentary toiletries.

Guests can surf the web using the complimentary wireless Internet access. Business-friendly amenities include desks and phones. Housekeeping is provided daily.

Guests can pamper themselves with a trip to the onsite spa, which has 13 treatment rooms. Services include facials, body wraps, body scrubs, and body treatments. The spa is equipped with a sauna, a hot tub, and Turkish bath/hammam. A variety of treatment therapies are provided, including Ayurvedic and thalassotherapy.

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  • Parking included
  • Free WiFi
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Property amenities

Family friendly

  • Arcade/game room
  • Babysitting (surcharge)
  • Free children's club
  • Free supervised activities for children
  • In-room crib
  • Indoor pool
  • Laundry facilities
  • Outdoor pool
  • Playground

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • Roundtrip airport shuttle (surcharge)
  • Free uncovered self parking on site
  • Wheelchair-accessible parking and van parking available

Food and drink

  • Daily buffet breakfast available 8:00 AM to 11:00 AM for a fee: EUR 26 for adults and EUR 13 for children
  • 2 restaurants
  • A bar/lounge

Things to do

  • Arcade/game room
  • Beach volleyball
  • Bicycle cleaning area
  • Bicycle rentals
  • Bicycle repair station
  • Bicycle storage
  • Bicycle tours
  • Billiards/pool table
  • Free children's club
  • Full-service spa
  • Health club
  • Hot tub
  • Indoor pool
  • Outdoor pool
  • Playground
  • Sauna
  • Steam room

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Assistive listening devices
  • Assistive listening devices in meeting rooms
  • Elevator
  • Grab bar near toilet
  • Handrails in hallways
  • Handrails in stairways
  • Pool access ramp on site
  • Pool hoist on site
  • Stair-free path to entrance
  • Valet for wheelchair-equipped vehicles
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible business center
  • Wheelchair-accessible concierge desk
  • Wheelchair-accessible gym
  • Wheelchair-accessible lounge
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible path to elevator
  • Wheelchair-accessible pool
  • Wheelchair-accessible public washroom
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible restaurant
  • Wheelchair-accessible spa
  • Wheelchair-accessible van parking
  • Wheelchairs on site

Room amenities

Entertainment

  • 32-inch flat-screen TV with satellite channels

Bedroom

  • Bedsheets provided
  • Free crib

Bathroom

  • Bathrobes
  • Bidet
  • Free toiletries
  • Hair dryer
  • Slippers
  • Towels provided

Food and drink

  • Electric kettle
  • Minibar
  • Room service

More

  • Air conditioning (climate-controlled)
  • Desk
  • Phone
  • Safe

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: anytime
Contactless check-in available
Minimum check-in age: 18

Check-out

Check-out before 11:00 AM
Contactless check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property
For any questions, please contact the property using the information on the booking confirmation
Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

  • No pets allowed

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are not available.
  • Free cribs (infant beds)!

Property payment types

Important information

Fees

Guests will be asked to pay the following charges at the property:

  • A tax is imposed by the local government and will be collected at the property. The tax is reduced by 50% after the 8th night of stay and children under 16 years of age are exempt. Other exemptions and reductions may apply. For more details, please contact the property using the information on the reservation confirmation received after booking.
  • A tax is imposed by the city: From 1 November - 30 April, EUR 1.10 per person, per night , up to 9 nights, and EUR 0.55 thereafter. This tax does not apply to children under 16 years of age.
  • A tax is imposed by the city: From 1 May - 31 October, EUR 4.40 per person, per night, up to 9 nights, and EUR 2.20 thereafter. This tax does not apply to children under 16 years of age.

We've listed all charges provided to us by the property.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for buffet breakfast: approximately EUR 26 for adults and EUR 13 for children

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards and debit cards; cash is not accepted
Cashless transactions are available
Safety features at this property include a carbon monoxide detector, a fire extinguisher, a smoke detector, a security system, a first aid kit, and window guards
This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children; if you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
Charges for extra guests may apply and vary according to property policy.
A cash deposit, credit card, or debit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
    This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession. This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children. If you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room. This property accepts Visa, Mastercard, American Express, Diners Club, Eurocard, and debit cards. Cash is not accepted. For guests' safety, the property includes a carbon monoxide detector, a fire extinguisher, a smoke detector, a security system, a first aid kit, and window guards in each accommodation. Cashless payment methods are available for all transactions.

Please note this property enforces a strict dress code in its dining outlets. In the evening, men should wear pants, long or short-sleeved collared shirts, and appropriate footwear.
Property Registration Number H-PM-2781

We should mention

  • Onsite cash transactions can't exceed EUR 1000, due to national regulations. For more details, please contact the property using information in the booking confirmation.

Property is also known as

Grupotel Natural
Grupotel Natural Parc
Grupotel Parc
Grupotel Parc Natural
Grupotel Parc Natural Hotel
Grupotel Parc Natural Hotel Muro
Grupotel Parc Natural Muro
Parc Natural
Parc Natural Grupotel
Grupotel Parc Natural & Spa Playa De Muro, Majorca
Grupotel Parc Natural And Spa
Grupotel Parc Natural Hotel Playa De Muro
Grupotel Parc Natural & Muro
Grupotel Parc Natural & Spa Muro
Grupotel Parc Natural & Spa Hotel
Grupotel Parc Natural & Spa Hotel Muro

Grupotel Parc Natural & Spa Reviews

Reviews

9.8

Exceptional

Rating 10 - Excellent. 153 out of 173 reviews
Rating 8 - Good. 16 out of 173 reviews
Rating 6 - Okay. 4 out of 173 reviews
Rating 4 - Poor. 0 out of 173 reviews
Rating 2 - Terrible. 0 out of 173 reviews

9.8/10

Cleanliness

10/10

Staff & service

9.6/10

Amenities

9.6/10

Property conditions & facilities

Reviews

10/10 Excellent

Ezy

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 8 nights in Aug 2025

10/10 Excellent

Anita

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I loved my spacious well appointed room. I wish there were more food options. If I wanted a large breakfast or dinner the food was great but non existent for a small meal. There is a nice option for lunch. There are other places within walking distance. If I went back to the area I would definitely stay in this hotel, They couldn't have been more helpful! The room was wonderful!
Stayed 6 nights in Sep 2025

10/10 Excellent

Alexandra

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
A Truly Exceptional Stay at Grupotel Parc Natural & Spa From the moment we arrived, the staff at Grupotel Parc Natural went above and beyond to make our stay memorable. Their warmth and attentiveness were evident in every interaction, and they consistently exceeded expectations-even offering breakfast for guests checking out as early as 6 AM. The food was absolutely out of this Every meal was a delight, with fresh ingredients, thoughtful presentation, and a wide variety of options that catered to every taste. Dining here felt like a culinary journey. The spa area was immaculate and serene, providing the perfect escape. The massages were top-notch-professional, relaxing, and rejuvenating. It's clear that great care is taken to maintain a peaceful and clean environment. Evenings were a treat thanks to the entertaining shows hosted at the hotel. They added a lively and enjoyable touch to the overall experience. Grupotel Parc Natural is a gem-ideal for anyone seeking comfort, quality, and genuine hospitality. I wouldn't hesitate to return.
Stayed 12 nights in Aug 2025

10/10 Excellent

Priya

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great stay!
Stayed 6 nights in Aug 2025

10/10 Excellent

Won-Jae

Liked: Cleanliness, staff & service, property conditions & facilities
Beautiful, splendid place
Stayed 7 nights in Jul 2025

10/10 Excellent

Carlos

Stayed 4 nights in Jul 2025

10/10 Excellent

Christopher

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
All staff are very friendly but hotel is a bit tired and would benefit of being updated in certain areas
Stayed 7 nights in Jun 2025

10/10 Excellent

STEPHEN

Travelled with family
Liked: Cleanliness, amenities, property conditions & facilities
Staff very friendly and helpful. Beach location is great. Limited dining options on site but buffet had tremendous choice.
Stayed 7 nights in Jun 2025

10/10 Excellent

Gustavo

Travelled with family, Travelled with group
The staffing is excellent and helpful The hotel area has activities and is quite at same time The buffet is very good and the bar has an awesome view of the sea Area around the pool has enough chairs and shades
Bar view
Pool and breakfast area
Pool area
Stayed 4 nights in May 2025

10/10 Excellent

Martin

Travelled with family
Liked: Cleanliness, amenities, property conditions & facilities
The staff and attention to detail was faultless, highly recommend.
Stayed 7 nights in May 2025

10/10 Excellent

Chloe

Travelled with partner
Liked: Cleanliness, amenities, property conditions & facilities
Absolutely amazing property and staff!
Stayed 4 nights in May 2025

10/10 Excellent

Jose Luis, Curitiba

Travelled with partner
Liked: Cleanliness, amenities, property conditions & facilities
Great experience
Stayed 5 nights in Apr 2025

10/10 Excellent

James

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Totally fantastic place to stay!! One of the best hotels I’ve ever stayed at.
Stayed 3 nights in May 2025

10/10 Excellent

John

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Rooms were large and clean. Staff were super friendly and helpful. Location was quiet. But most of all, the evening buffet was absolutely excellent. One of the best places for food we’ve ever stayed. Would highly recommend it.
Stayed 10 nights in Apr 2025

10/10 Excellent

Stephen

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Was curious why this property had such incredible reviews- it looked nice in the photos albeit perhaps a little dated in decor in places. But having been here for a few days it’s really clear why: the staff. I’ve travelled a lot around Asia and other places with high reputations for staff in hospitality but these guys are superb here: very genuine, attentive, thoughtful. The food is also really superb. Was worried the buffet would be a bit generic and poor quality but not only is the food excellent but there has been a real effort to blend in local cuisine from Mallorca wherever possible. Congrats to the team here- true professionals doing.a fantastic job. 👍👍🙏
Stayed 3 nights in Apr 2025

10/10 Excellent

Stephen

Stayed 4 nights in Apr 2025

10/10 Excellent

l

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
A very lovely stay!
Stayed 5 nights in Apr 2025

10/10 Excellent

Roxana Ionela

Liked: Cleanliness, property conditions & facilities
Stayed 2 nights in Sep 2024

10/10 Excellent

David

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The service and staff and the hotel are second to none, we had a truly wonderful stay,
Stayed 8 nights in Aug 2024

10/10 Excellent

Stephanie

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 9 nights in Aug 2024

10/10 Excellent

Brandon

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Amazing service!
Stayed 3 nights in Aug 2024

10/10 Excellent

Daniela

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 7 nights in Jul 2024

10/10 Excellent

frank

Stayed 5 nights in Jun 2024

10/10 Excellent

Vladimir

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 6 nights in Jul 2024

10/10 Excellent

David

Travelled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
Great food, staff and location. Will definitely revisit.
Stayed 5 nights in Jun 2024