On lake.At this Muro aparthotel, you'll be within half a mile (1 km) of Playa de Muro and 3 miles (5 km) of Alcúdia Port. Also, Platja dels Francesos is within half a mile (1 km) and Cova de Sant Martí is within 2 miles (3 km).
Family-friendly 4-star aparthotel near Playa de Muro
Universal Aparthotel Elisa offers its guests an outdoor pool and a children's pool. There's a restaurant on site, as well as a snack bar/deli. You can enjoy a drink at one of the bars, which include a poolside bar and a bar/lounge. WiFi is free in public spaces.
A terrace, tour/ticket assistance, and a vending machine are also featured at the family-friendly Universal Aparthotel Elisa. An airport shuttle (available 24 hours) is available for a fee. Self parking is free. A complete renovation of Universal Aparthotel Elisa was completed in December 2019.
71 guestrooms or units
Deli
Poolside lounge chairs
Breakfast available (surcharge)
Dry cleaning
Front desk (24 hours)
Storage area for luggage
Front-desk safe
Tour and ticket information
Concierge
Game room or arcade
Pool or billiards table
Terrace
Garden
Television in lobby
Elevator
Water dispenser
Bar or lounge
1 conference room
Bar by the pool
Dining venue
Universal Aparthotel Elisa offers 71 air-conditioned accommodations with safes and coffee/tea makers. Rooms open to balconies. 22-inch LCD televisions come with satellite channels. Accommodations at this 4-star aparthotel have kitchenettes with refrigerators, stovetops, microwaves, and cookware/dishes/utensils. Bathrooms include showers with rainfall showerheads, designer toiletries, complimentary toiletries, and hair dryers.
This Muro aparthotel provides complimentary wireless Internet access. Business-friendly amenities include desks and phones.
Buffet breakfast available for a fee daily 8:00 AM–10:00 AM: EUR 17 per person
1 restaurant
1 poolside bar and 1 bar
Snack bar/deli
Room service available
Bedrooms
Bed sheets provided
Bathrooms
Shower
Rainfall showerhead
Hair dryer
Designer toiletries
Towels provided
Entertainment
22-inch LCD TV with satellite service
Pool or billiards table
Arcade/game room
TV in a common area
Outdoor areas
Balcony
Terrace
Garden
Laundry
Dry cleaning/laundry service
Work spaces
1 meeting room
Desk
Comfort
Air conditioning
Pets
No pets allowed
Suitability/Accessibility
If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
Elevator
Wheelchair accessible (with limits)
Wheelchair-accessible registration desk
Services and conveniences
Concierge services
Tour/ticket assistance
Safe
Phone
Luggage storage
Safe at front desk
No housekeeping
Vending machine
24-hour front desk
Location highlights
On the lake
Things to do
Bicycle rentals on site
Bicycle rentals nearby
Hiking/biking trails nearby
Safety features
Carbon monoxide detector not reported (host has not indicated whether there is a carbon monoxide detector on the property; consider bringing a portable detector)
Smoke detector not reported (host has not indicated whether there is a smoke detector on the property)
General
71 rooms
Double-glazed windows
No plastic water bottles
Policies
Check-in
Check-in start time: 2 PM; Check-in end time: anytime
Contactless check-in available
Minimum check-in age: 18
Check-out
Check-out before noon
Special check-in instructions
This property offers transfers from the airport (surcharges may apply); guests must contact the property with arrival details before travel, using the contact information on the booking confirmation
Front desk staff will greet guests on arrival
Renovations and closures
The property is closed between October 23 and April 5.
Access methods
Staffed front desk
Pets
No pets allowed
Children and extra beds
Children are welcome.
Rollaway/extra beds are not available.
Free cribs (infant beds)!
Property payment types
Important information
Fees
Guests will be asked to pay the following charges at the property:
A tax is imposed by the local government and will be collected at the property. The tax is reduced by 50% after the 8th night of stay and children under 16 years of age are exempt. Other exemptions and reductions may apply. For more details, please contact the property using the information on the reservation confirmation received after booking.
A tax is imposed by the city: From 1 November - 30 April, EUR 0.83 per person, per night , up to 9 nights, and EUR 0.41 thereafter. This tax does not apply to children under 16 years of age.
A tax is imposed by the city: From 1 May - 31 October, EUR 3.30 per person, per night, up to 9 nights, and EUR 1.65 thereafter. This tax does not apply to children under 16 years of age.
We've listed all charges provided to us by the property.
Optional extras
The fees and deposits listed below will be charged at the time of service, check-in, or check-out.
Fee for buffet breakfast: approximately EUR 17 per person
Airport shuttle fee: EUR 18.40 per person (roundtrip)
This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.
You need to know
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards, and cash
Host has not indicated whether there is a carbon monoxide detector on the property; consider bringing a portable detector with you on the trip
Host has not indicated whether there is a smoke detector on the property
This property is professionally cleaned
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
Charges for extra guests may apply and vary according to property policy.
A cash deposit, credit card, or debit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession. This property accepts Visa, Mastercard, debit cards, and cash. The property is professionally cleaned. Contactless check-in is available.
We should mention
Onsite cash transactions can't exceed EUR 1000, due to national regulations. For more details, please contact the property using information in the booking confirmation.
National rating
For the benefit of our customers, we have provided a rating based on our rating system.
Property is also known as
Aparthotel Elisa Muro
Universal Aparthotel Elisa Muro
Elisa Muro
Aparthotel Elisa Hotel Playa De Muro
Aparthotel Elisa Playa De Muro, Majorca
Universal Aparthotel Elisa
Universal Elisa Muro
Universal Elisa
Universal Aparthotel Elisa Playa De Muro Majorca
Aparthotel Elisa Playa De Muro
Aparthotel Elisa
Universal Elisa Muro
Universal Aparthotel Elisa Muro
Universal Aparthotel Elisa Aparthotel
Universal Aparthotel Elisa Aparthotel Muro
Universal Aparthotel Elisa Reviews
Reviews
8.4
Very good
All reviews shown are from real guest experiences. Only travellers who have booked a stay with us can submit a review. We verify reviews according to our guidelines and publish all reviews, positive or negative.
Rating 10 - Excellent. 57 out of 140 reviews" "
10 - Excellent
57
Rating 8 - Good. 63 out of 140 reviews" "
8 - Good
63
Rating 6 - Okay. 13 out of 140 reviews" "
6 - Okay
13
Rating 4 - Poor. 4 out of 140 reviews" "
4 - Poor
4
Rating 2 - Terrible. 3 out of 140 reviews" "
2 - Terrible
3
8.8/10
Cleanliness
8.8/10
Staff & service
8.8/10
Amenities
8.2/10
Property conditions & facilities
9.0/10
Eco-friendliness
Reviews
8/10 Good
Veronica
6 Sep 2023
Veronica
Stayed 9 nights in Aug 2023
8/10 Good
Benjamin Daniel
20 Aug 2023
Benjamin Daniel
Stayed 7 nights in Aug 2023
10/10 Excellent
Vinit
Travelled with family, Travelled with family and small children
absolutely fantastic , clean excellent staff and the food was great.
paul
Stayed 7 nights in Aug 2018
8/10 Good
sanjeev, UK
15 Jul 2018
Liked: Staff & service, room comfort
Close to the beach and shops
Excellent stay the pool was lovely not too busy and the beach is 2 mins walk,
Their is supermarket across the road which we used. They only have basic kitchin.
We love our stay here.