ART HOTEL NARITA

3.0 star property
3-star spa hotel near Naritasan Shinshoji Temple

Choose dates to view prices

Photo gallery for ART HOTEL NARITA

2 restaurants; breakfast, lunch, and dinner served
Courtyard
Lobby
Public bath
2 restaurants; breakfast, lunch, and dinner served

Reviews

8.0 out of 10
Very good

Popular amenities

  • Free WiFi
  • Air conditioning
  • Gym

Explore the area

View in a map
Kosuge 700, Narita, Chiba, 286-0127
  • Place, Omote-sandō
    ‪3 min drive‬
  • Place, Sakura-no-Yama Hill
    ‪6 min drive‬
  • Place, Naritasan Park
    ‪7 min drive‬
  • Airport, Tokyo (NRT-Narita Intl.)
    ‪11 min drive‬

Room options

Comfort Double (Non-smoking)

10.0 out of 10
Exceptional
(1 review)
  • Sleeps 2
  • Free WiFi

Suite(Non-Smoking)

  • Sleeps 2
  • Free WiFi

Deluxe Suite(Non-Smoking)

  • Sleeps 2
  • Free WiFi

Superior Semi Double (Non-smoking)

8.4 out of 10
Very good
(9 reviews)
  • 20 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 Large Twin Bed
  • Free WiFi

Superior Semi Double+Extra Bed (Non-smoking)

8.4 out of 10
Very good
(35 reviews)
  • 20 sq m
  • 1 bedroom
  • Sleeps 3
  • 2 Large Twin Beds
  • Free WiFi

Standard DoubleA (Non-smoking)

7.0 out of 10
Good
(9 reviews)
  • 16 sq m
  • 1 bedroom
  • Sleeps 3
  • 1 Double Bed
  • Free WiFi

Comfort Double (Non-smoking)

8.4 out of 10
Very good
(12 reviews)
  • 16 sq m
  • 1 bedroom
  • Sleeps 3
  • 1 Double Bed
  • Free WiFi

Standard DoubleB (Non-smoking)

7.4 out of 10
Good
(22 reviews)
  • 1 bedroom
  • Sleeps 3
  • 1 Double Bed
  • Free WiFi

Superior Double (Non-smoking)

8.6 out of 10
Excellent
(17 reviews)
  • 20 sq m
  • 1 bedroom
  • Sleeps 3
  • 1 Double Bed
  • Free WiFi

Deluxe Double (Non-smoking)

8.0 out of 10
Very good
(2 reviews)
  • 37 sq m
  • 1 bedroom
  • Sleeps 3
  • 1 Double Bed
  • Free WiFi

Standard Twin (Non-smoking)

7.6 out of 10
Good
(7 reviews)
  • 25 sq m
  • 1 bedroom
  • Sleeps 4
  • 2 Large Twin Beds
  • Free WiFi

Comfort Twin (Non-smoking)

8.0 out of 10
Very good
(21 reviews)
  • 1 bedroom
  • Sleeps 4
  • 2 Large Twin Beds
  • Free WiFi

Comfort Twin+Extra Bed (Non-smoking)

7.0 out of 10
Good
(13 reviews)
  • 25 sq m
  • 1 bedroom
  • Sleeps 5
  • 3 Large Twin Beds
  • Free WiFi

Deluxe Twin (Non-smoking)

9.0 out of 10
Wonderful
(8 reviews)
  • 38 sq m
  • 1 bedroom
  • Sleeps 4
  • 2 Large Twin Beds
  • Free WiFi

Deluxe Twin+Extra Bed(Non-smoking)

  • 38 sq m
  • 1 bedroom
  • Sleeps 5
  • 4 Large Twin Beds
  • Free WiFi

Deluxe Twin+2Extra Beds(Non-smoking)

8.4 out of 10
Very good
(5 reviews)
  • 38 sq m
  • 1 bedroom
  • Sleeps 6
  • 4 Large Twin Beds
  • Free WiFi

Deluxe Triple (Non-smoking)

8.4 out of 10
Very good
(6 reviews)
  • 40 sq m
  • 1 bedroom
  • Sleeps 6
  • 3 Large Twin Beds
  • Free WiFi

Garden Double (Non-smoking)

7.6 out of 10
Good
(10 reviews)
  • 26 sq m
  • 1 bedroom
  • Sleeps 3
  • 1 Double Bed
  • Free WiFi

Garden Twin (Non-smoking)

  • 26 sq m
  • 1 bedroom
  • Sleeps 4
  • 2 Large Twin Beds
  • Free WiFi

Garden Twin+Extra Bed(Non-smoking)

7.8 out of 10
Good
(10 reviews)
  • 26 sq m
  • 1 bedroom
  • Sleeps 5
  • 2 Large Twin Beds and 1 Twin Murphy Bed
  • Free WiFi

Suite(Non-Smoking)

9.4 out of 10
Exceptional
(3 reviews)
  • 50 sq m
  • 1 bedroom
  • Sleeps 4
  • 2 Large Twin Beds
  • Free WiFi

Deluxe Suite(Non-Smoking)

9.0 out of 10
Wonderful
(2 reviews)
  • 74 sq m
  • 1 bedroom
  • Sleeps 4
  • 2 Large Twin Beds
  • Free WiFi

Universal Room(Non-Smoking)

8.0 out of 10
Very good
(1 review)
  • 25 sq m
  • 1 bedroom
  • Sleeps 4
  • 2 Large Twin Beds
  • Free WiFi

Family Room(Non-Smoking)

8.0 out of 10
Very good
(1 review)
  • 32 sq m
  • 1 bedroom
  • Sleeps 6
  • 1 Queen Bed and 2 Large Twin Beds
  • Free WiFi

Family Room+Extra Bed(Non-Smoking)

  • 32 sq m
  • 1 bedroom
  • Sleeps 7
  • 1 Queen Bed and 3 Large Twin Beds
  • Free WiFi

No cleaning service Garden Double (Non-smoking)

  • 26 sq m
  • 1 bedroom
  • Sleeps 3
  • 1 Double Bed
  • Free WiFi

No cleaning service Garden Twin (Non-smoking)

9.0 out of 10
Wonderful
(2 reviews)
  • 26 sq m
  • 1 bedroom
  • Sleeps 4
  • 2 Large Twin Beds
  • Free WiFi

No cleaning service Garden Twin+Extra Bed(Non-smoking)

  • 1 bedroom
  • Sleeps 5
  • 2 Large Twin Beds and 1 Twin Murphy Bed
  • Free WiFi

No cleaning service Comfort Double (Non-smoking)

  • 1 bedroom
  • Sleeps 3
  • 1 Double Bed
  • Free WiFi

No cleaning service Comfort Twin (Non-smoking)

  • 1 bedroom
  • Sleeps 4
  • 2 Large Twin Beds
  • Free WiFi

No cleaning service Comfort Twin+Extra Bed (Non-smoking)

8.0 out of 10
Very good
(1 review)
  • 1 bedroom
  • Sleeps 5
  • 2 Large Twin Beds and 1 Twin Murphy Bed
  • Free WiFi

No cleaning service Suite(Non-Smoking)

  • 1 bedroom
  • Sleeps 4
  • 2 Large Twin Beds
  • Free WiFi

No cleaning service Superior Semi Double (Non-smoking)

  • 1 bedroom
  • Sleeps 2
  • 1 Large Twin Bed
  • Free WiFi

No cleaning service Superior Double (Non-smoking)

8.0 out of 10
Very good
(1 review)
  • 1 bedroom
  • Sleeps 3
  • 1 Double Bed
  • Free WiFi

No cleaning service Standard DoubleA (Non-smoking)

  • 1 bedroom
  • Sleeps 3
  • 1 Double Bed
  • Free WiFi

No cleaning service Standard DoubleB (Non-smoking)

  • 1 bedroom
  • Sleeps 3
  • 1 Double Bed
  • Free WiFi

No cleaning service Standard Twin (Non-smoking)

  • 1 bedroom
  • Sleeps 4
  • 2 Large Twin Beds
  • Free WiFi

No cleaning service Deluxe Suite(Non-Smoking)

  • 1 bedroom
  • Sleeps 4
  • 2 Large Twin Beds
  • Free WiFi

No cleaning service Deluxe Double (Non-smoking)

  • 1 bedroom
  • Sleeps 3
  • 1 Double Bed
  • Free WiFi

No cleaning service Deluxe Twin (Non-smoking)

  • 1 bedroom
  • Sleeps 4
  • 2 Large Twin Beds
  • Free WiFi

No cleaning service Deluxe Twin+Extra Bed(Non-smoking)

  • 1 bedroom
  • Sleeps 5
  • 2 Large Twin Beds and 1 Twin Murphy Bed
  • Free WiFi

No cleaning service Deluxe Twin+2Extra Beds(Non-smoking)

10.0 out of 10
Exceptional
(1 review)
  • 1 bedroom
  • Sleeps 6
  • 2 Large Twin Beds and 2 Twin Murphy Beds
  • Free WiFi

No cleaning service Deluxe Triple (Non-smoking)

  • 1 bedroom
  • Sleeps 6
  • 3 Large Twin Beds
  • Free WiFi

No cleaning service Family Room(Non-Smoking)

  • 1 bedroom
  • Sleeps 6
  • 1 Queen Bed and 2 Large Twin Beds
  • Free WiFi

No cleaning service Family Room+Extra Bed(Non-Smoking)

  • 1 bedroom
  • Sleeps 7
  • 1 Queen Bed, 2 Large Twin Beds and 1 Twin Murphy Bed
  • Free WiFi

No cleaning service Universal Room(Non-Smoking)

  • 1 bedroom
  • Sleeps 4
  • 2 Large Twin Beds
  • Free WiFi

No cleaning service Superior Semi Double+Extra Bed (Non-smoking)

  • 1 bedroom
  • Sleeps 3
  • 1 Large Twin Bed and 1 Twin Murphy Bed
  • Free WiFi

Room Selected at Check-In - Late Check-In 18PM - Non-Smoking

  • 16 sq m
  • 1 bedroom
  • Sleeps 1
  • 1 Twin Bed
  • Free WiFi

Comfort Queen (Non-smoking)

  • 16 sq m
  • 1 bedroom
  • Sleeps 3
  • 1 Queen Bed
  • Free WiFi

Family Room (Non-smoking)

  • 40 sq m
  • Sleeps 6
  • 2 Twin Beds and 1 Twin Bunk Bed
  • Free WiFi

Superior Queen (Non-smoking)

  • 25 sq m
  • Sleeps 3
  • 1 Queen Bed
  • Free WiFi

About the area

Narita

Kosuge stay.Your stay at this Kosuge hotel places you within 2 miles (3 km) of Omote-sandō and Sakura-no-Yama Hill. Naritasan Park and Naritasan Calligraphy Museum are also within 3 miles (5 km).

What's nearby

  • Omote-sandō - 3 min drive - 1.7 km
  • Sakura-no-Yama Hill - 6 min drive - 3.4 km
  • Narita International Culture Hall - 6 min drive - 3.7 km
  • Naritasan Park - 7 min drive - 3.7 km
  • Narita Omotesando - 7 min drive - 4.0 km

Getting around

  • Higashi-Narita Station - 5 min drive
  • Narita Intl. Airport (NRT) - 9 min drive

Restaurants

  • ‪一天門 - ‬4 min drive
  • ‪宮武讃岐うどん - ‬4 min drive
  • ‪AVANTI - ‬4 min drive
  • ‪丸源ラーメン - ‬4 min drive
  • ‪リンガーハット - ‬4 min drive

About this property

ART HOTEL NARITA

3-star spa hotel near Naritasan Shinshoji Temple
There are 2 restaurants on site, along with a grocery/convenience store. A computer station is on site and WiFi is free in public spaces. ART HOTEL NARITA offers its guests a full-service spa, hot springs, and a fitness center. Event space at this hotel measures 8611 square feet (800 square meters) and includes conference space. A roundtrip airport shuttle at scheduled times, a train station pick-up service, and a train station drop-off service are free. A vending machine, multilingual staff, and a garden are also featured at ART HOTEL NARITA. For a fee, parking is available.

Smoking is allowed in designated areas at this 3-star Narita hotel.

  • 489 guestrooms or units
  • 2 dining venues
  • Meeting rooms
  • 8611 sq ft of conference space
  • 800 sq m of conference space
  • Charging station for electric cars
  • Conference space
  • Breakfast available (surcharge)
  • Dry cleaning
  • Self-service laundry
  • Front desk (24 hours)
  • Staff is multilingual
  • Storage area for luggage
  • Concierge
  • Convenience store
  • Garden
  • Computer for guest use
  • Elevator
  • Smoking in designated areas
  • Microwave in a common area
ART HOTEL NARITA offers 489 air-conditioned accommodations with coffee/tea makers and complimentary toiletries. Televisions come with premium digital channels.

Bathrooms include shower/tub combinations and toilets with an electronic bidet. This Narita hotel provides complimentary wired and wireless Internet access. Change of towels and change of bedsheets can be requested. Housekeeping is provided daily.

Guests can indulge in a pampering treatment at the hotel's full-service spa. The spa is equipped with hot springs/mineral springs and a sauna. The spa is open daily.

Public bath/onsen services include an indoor mineral hot springs (Japanese-style onsen) and a yukata (Japanese robe). These services feature separate men and women areas. The ryokan bathing area is open from noon to 11:00 PM. There are 2 indoor hot springs and 2 outdoor hot springs open between noon and 11:00 PM. The temperature in the hot springs is set to 108°F.

Similar properties

Property amenities

Family friendly

  • Grocery/convenience store
  • In-room refrigerator
  • Laundry facilities
  • Soundproofed rooms

Internet

  • Available in all rooms: Free WiFi and wired internet
  • Available in some public areas: Free WiFi

Parking and transportation

  • Electric car charging station on site
  • Free roundtrip airport shuttle from 6:00 AM to 11:00 PM at scheduled times
  • Free train station pick-up and drop-off shuttle from 7:00 AM to 11:00 PM
  • Train station shuttle at scheduled times
  • Self parking on site (JPY 300 per day)
  • Wheelchair-accessible parking available

Food and drink

  • Daily buffet breakfast available 6:30 AM to 10:00 AM for a fee: JPY 2,750 for adults and JPY 1,210 for children
  • 2 restaurants

Things to do

  • 4 indoor/outdoor hot springs
  • Full-service spa
  • Gym

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Accessible airport shuttle
  • Elevator
  • Thin carpet in room
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible parking
  • Wheelchair-accessible registration desk

Room amenities

Entertainment

  • 26-inch TV with premium digital channels

Bedroom

  • Bedsheets provided

Bathroom

  • Free toiletries
  • Private bathroom
  • Shower/bathtub combination
  • Toilet with electronic bidet
  • Towels provided

Food and drink

  • Coffee/tea maker
  • Refrigerator

More

  • Air conditioning
  • Bulk dispensers for toiletries
  • Cleaning products are eco-friendly
  • Eco-friendly toiletries
  • Energy-saving switches in guestrooms
  • LED lighting
  • Recycling
  • Soundproofed rooms

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: 5:00 AM
Minimum check-in age: 18

Check-out

Check-out before 11 AM

Special check-in instructions

This property offers transfers from the airport; guests must contact the property with arrival details before travel, using the contact information on the booking confirmation
Front desk staff will greet guests on arrival at the property
This property doesn't offer after-hours check-in
For any questions, please contact the property using the information on the booking confirmation
Information provided by the property may be translated using automated translation tools
Check-in and check-out times vary according to the room booked. Rooms titled Late Check-in and Early Check-out allow for check-in at 9 PM and check-out at 6 AM. For other room types, check-in starts at 3 PM and check-out is 11 AM.
Shuttle buses to/from Narita International Airport (NRT) and JR Narita train station have occupancy limits. Guests may have to wait 30 minutes to an hour to board when buses are full. Groups of 10 or more people cannot be accommodated on the same bus.

Access methods

Staffed front desk

Pets

  • No pets allowed, but service animals are welcome

Children and extra beds

  • Children are welcome.
  • Kids stay free! One child 6 years old or younger stays free when using existing bedding.
  • Rollaway/extra beds are not available.
  • Cribs (infant beds) are not available.

Property payment types

Important information

Fees

Guests will be asked to pay the following charges at the property:

  • A tax is imposed by the city: JPY 150.00 per person, per night. This tax does not apply to children under 13 years of age.

We've listed all charges provided to us by the property.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for buffet breakfast: approximately JPY 2750 for adults and JPY 1210 for children
  • Self parking fee: JPY 300.00 per day
  • Spa fee: JPY 700 per person per night

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards and cash
This property uses some solar energy; some water is reused through a grey water recycling system
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
Charges for extra guests may apply and vary according to property policy.
A cash deposit, credit card, or debit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
    This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession. This property accepts Visa, Mastercard, American Express, Diners Club, JCB International, and cash. This property uses solar energy, plus a grey water recycling system.

For the comfort of guests using the public bath, this property does not permit children who wear diapers to use the facilities at any time.
This property charges a facility fee to access the spa area, equipped with indoor and outdoor mineral springs. The fee is charged per person, per use.

We should mention

  • Hot springs access available from noon to 11:00 PM.
  • One child 6 years old or younger stays free in the same room as the parent or guardian when using existing bedding.
  • As required by the Japanese Ministry of Health, Labour, and Welfare, all international visitors must submit their passport number and nationality when registering at any lodging facility (inns, hotels, motels, etc. ). Also, it's required that lodging proprietors photocopy the passports of all registering guests and keep the photocopy on file.
  • Please note that some properties do not permit guests with tattoos to use the onsite public bathing facilities.

Property is also known as

Hotel Narita View
Narita View
Narita View Hotel

Frequently asked questions

How close is ART HOTEL NARITA to the airport?

ART HOTEL NARITA is 2.5 mi (9-min drive) away from the Narita Intl. Airport (NRT) airport, the closest popular airport to the property.

How much does it cost to stay at ART HOTEL NARITA?

As of May 28, 2026, prices found for a 1-night stay for 2 adults at ART HOTEL NARITA on Jun 28, 2026 start from CA $52, excluding taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

Does ART HOTEL NARITA have an airport shuttle?

ART HOTEL NARITA offers a free airport shuttle, available from 6:00 AM to 11:00 PM at scheduled times.

Does ART HOTEL NARITA offer free breakfast?

Free breakfast isn’t provided at ART HOTEL NARITA, but buffet breakfast is offered for a fee of JPY 2750 for adults and JPY 1210 for children. It's available every day from 6:30 AM to 10:00 AM.

Is there a casino at ART HOTEL NARITA?

No, there is no casino at this hotel.

What time is check-in at ART HOTEL NARITA?

Check-in start time: 3:00 PM; Check-in end time: 5:00 AM.

Is there free parking at ART HOTEL NARITA?

Free parking is not available at this hotel. Self parking is available for JPY 300.00 per day.

Does ART HOTEL NARITA have a pool?

ART HOTEL NARITA does not have a pool.

Does ART HOTEL NARITA have a restaurant?

Yes, there are 2 restaurants on site.

Does ART HOTEL NARITA have a spa?

Yes, this hotel has a spa.

How close is ART HOTEL NARITA to downtown Narita?

ART HOTEL NARITA is 2 mi away from Narita.

ART HOTEL NARITA Reviews

Reviews

8.0

Very good

Rating 10 - Excellent. 866 out of 1938 reviews
Rating 8 - Good. 495 out of 1938 reviews
Rating 6 - Okay. 294 out of 1938 reviews
Rating 4 - Poor. 160 out of 1938 reviews
Rating 2 - Terrible. 123 out of 1938 reviews

7.8/10

Cleanliness

8.8/10

Staff & service

8.0/10

Amenities

7.4/10

Property conditions & facilities

Reviews

2/10 Terrible

David, DELTA

Travelled with partner
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
Do not be sucked in by the pics! The “Garden Wing” was atrociously bad! Wallpaper peeling, door frames completely scuffed up, rug very badly stained, and musty/smoky odours. I checked for bed bugs the moment we got to the room because I felt that the conditions were so awful. We booked for one night at the end of a three-week holiday. We had experienced a wonderful vacation in Japan up until that point with the standard of cleanliness and service being top notch across all hotels and restaurants. But when they directed us to the room, there wasn’t any explanation that the area hadn’t been updated since 1974 or any apology. We should have been offered a discount!! When I complained to the manager the next day, she said that we were responsible for checking the hotel pics. What a joke. The pics do not show run-down hallways etc. I was afraid to get in the elevator it was so unstable, and the wing would make for a great setting for a horror movie. Terribly disappointed that this was our final memory of Japan before flying home. We arrived hungry at 9:15 . We were told after checking in at 9:25 that the restaurant took last orders at 9:30. We missed it. The inside Handy Mart was packed with frantic guests clearing the shelves of food. Room service also closed at 9:30! No other food options available within walking distance. We won’t stay there again. BTW , there’s no “Art”.
Stayed 1 night in May 2026

10/10 Excellent

Julie, ROSELLE

Stayed 7 nights in Apr 2026

10/10 Excellent

Hussein

Stayed 2 nights in Apr 2026

10/10 Excellent

keizo

Stayed 1 night in Feb 2026

10/10 Excellent

David

Stayed 1 night in Feb 2026

8/10 Good

Rik

Liked: Cleanliness, staff & service, amenities
Clean room, spacious and affordable
Stayed 1 night in Feb 2026

4/10 Poor

Betty

Travelled with family and small children
Disliked: Cleanliness, amenities, property conditions & facilities
Bed bug problem! We stayed here because of the flight delay. Initially, they put us in the dump with mold on the ceiling and walls. We made the complain and wanted to look for a different hotel. They then gave us some better rooms on the 8th floor. I woke up at 5am with some bite marks on the back of my thigh and they looked like the bed bug patterns and became itchy as the day goes by. I hope I am not bringing any bugs home! The onsen was nice. I was not impressed with the breakfast.
Stayed 1 night in Feb 2026

8/10 Good

isobel

Travelled with family
Liked: Cleanliness, staff & service, amenities
Staff were very helpful and polite. Airport transport was a stress free win. A convenience shop inside the hotel. Our room was super dated and retro but did the job. Clean and functional. Lovely gardens. Frustratingly the queue for breakfast was huge and the restaurant had spaces. It was just inefficiently organised.
Stayed 1 night in Feb 2026

8/10 Good

Sabrina

Liked: Cleanliness, amenities, property conditions & facilities
Decent room, stayed one night and utilized airport shuttle service which was very convenient
Stayed 1 night in Oct 2025

8/10 Good

Mario

Stayed 2 nights in Feb 2026

8/10 Good

Michael

Travelled with family
Liked: Cleanliness, staff & service, amenities
Everything was good. Shuttle bus was very accessible. Clean towels and bathroom. However the aircon is slow to cool in our room. But all in all everything was in order. Will definitely consider booking again.
Stayed 2 nights in Feb 2026

10/10 Excellent

Caroline, Toronto

Travelled with family
Liked: Cleanliness, amenities, property conditions & facilities
Very comfortable rooms
Stayed 3 nights in Feb 2026

10/10 Excellent

Heiley

Travelled with partner
Liked: Cleanliness, amenities, property conditions & facilities
really good hotel! nice and clean very friendly would definitely come back again!
Stayed 10 nights in Jan 2026

10/10 Excellent

Julia, San Diego

Stayed 1 night in Feb 2026

4/10 Poor

Barbara

Stayed 1 night in Feb 2026

10/10 Excellent

Daniela

Travelled with family
Liked: Cleanliness, amenities, property conditions & facilities
The rooms were cool and had some nice amenities that came with it. Very clean as well.
Stayed 1 night in Jan 2026

10/10 Excellent

Laila Abou

Stayed 3 nights in Jan 2026

10/10 Excellent

Jia-Yun

Stayed 1 night in Feb 2026

8/10 Good

eileen

Travelled with group
Liked: Staff & service, amenities
Disliked: Cleanliness
Ist room we were assigned was horrible was crowded with beds and very dated it was a garden room and was very rough .we complained
Stayed 3 nights in Jan 2026

10/10 Excellent

Hsiaowen

Stayed 1 night in Feb 2026

10/10 Excellent

William

Liked: Cleanliness, amenities, property conditions & facilities
Staff were friendly and we received excellent service throughout our stay. Would definitely book again.
Stayed 1 night in Feb 2026

2/10 Terrible

Taylor

Travelled with partner
Disliked: Cleanliness, property conditions & facilities
left and forfeited our night at this hotel because it was not in good condition
Stayed 2 nights in Jan 2026

10/10 Excellent

Arturo

Liked: Cleanliness, amenities, property conditions & facilities
I was amazing but I ended up leavening 2 and 1/2 weeks early for emergency reasons
Stayed 25 nights in Jan 2026

8/10 Good

Chu Yee

Travelled with partner
Liked: Cleanliness, amenities
Staff were friendly. Shuttle bus to and from airport and Aeon mall was convenient. Onsen was excellent. However, rooms were a bit rundown. Some areas definitely need renovation. We were in the garden wing (older). Washroom can use some bleach to rid mold near the mouldings.
Stayed 1 night in Feb 2026

10/10 Excellent

Ian

Travelled with family
Liked: Cleanliness, amenities, property conditions & facilities
Incredibly friendly and helpful staff, beautiful lobby, excellent restaurant and a great onsen as well. Highly recommended!
Stayed 1 night in Feb 2026