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4.3 out of 5

"We loved the hotel and everything it offered, only complaint was that the service in the restaurant was not good at all either day that we tried to ea ... " More

By a verified traveller on Thu 02 Jan 2020

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Hotel Description

Enjoy 2 restaurants at this 4-star Nashville hotel

Close to airport

Within 6 miles (10 km) of this hotel, you'll find Opry Mills and Two Rivers Golf Course. Wave Country and Lane Motor Museum are also within 6 miles (10 km).

Multiple dining options

This smoke-free hotel includes 2 restaurants, an outdoor pool, and an indoor pool. Traveling on business? Take advantage of the 24-hour business center, free WiFi in public areas, and free airport shuttle. You'll appreciate the 24-hour fitness center, bar/lounge, and laundry facilities.

Comfy beds, WiFi

Boasting comforts like pillowtop beds and premium bedding, the 410 guestrooms also offer balconies and flat-screen TVs with cable channels. WiFi, room service, and coffee/tea makers are also available.

Traditional Room, 2 Queen Beds

Bed Count 2 Queen Beds Maximum Occupancy 4 Max
C$159* Per night/room 8 Apr. - 9 Apr.

Traditional Room, 1 King Bed

Bed Count 1 King Bed Maximum Occupancy 3 Max

Room, 1 King Bed, Courtyard View

Bed Count 1 King Bed Maximum Occupancy 3 Max

Room, 2 Queen Beds, Courtyard View

Bed Count 2 Queen Beds Maximum Occupancy 4 Max

Club Room, 2 Queen Beds, Courtyard View

Bed Count 2 Queen Beds Maximum Occupancy 4 Max

Club Room, 1 King Bed, Courtyard View

Bed Count 1 King Bed Maximum Occupancy 3 Max

Sheraton Music City Hotel ratings based on 107 Verified Reviews

Review Summary
4.3 out of 5 4.5 out of 5.0
Room cleanliness 4.5 out of 5.0
Service & staff 4.5 out of 5.0
Room comfort 4.5 out of 5.0
Hotel condition 4.5 out of 5.0

Guest reviews for Sheraton Music City Hotel

Everyone (21) Couples (5) Family (4)
4 out of 5

Posted by on 12 Feb. 2020

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Comment from Hotel Management

10 Mar. 2020 by CC

Thank you for your response. We appreciate your feedback.

4 out of 5
We loved the hotel and everything it offered, only complaint was that the service in the restaurant was not good at all either day that we tried to eat there.

Posted by , from Sartell, MN on 2 Jan. 2020

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Comment from Hotel Management

3 Jan. 2020 by EGH Director of Operations

Nathan, Thank you for taking the time to review the Sheraton Music City Hotel. We strive to make every guest visit excellent, and if the service in the restaurant did not meet your expectations I send our apologies. I will share your comments with our Restaurant Manager. We hope to see you again in the future.

5 out of 5
The overall hotel is very clean and convenient. We were there for a meeting and the facilities and food were very good.

Posted by on 6 Dec. 2019

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Comment from Hotel Management

12 Dec. 2019 by CC

Thank you for staying with us. We appreciate your feedback.

5 out of 5
Best place we ever stayed /very clean the beds were heavenly and pillows /the lobby was fun to enjoy good conversations comfortable couches/ good food breakfast

Posted by on 8 Nov. 2019

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Comment from Hotel Management

8 Nov. 2019 by CC

Thank you for staying with us. We appreciate your feedback.

5 out of 5
Beautiful grounds and service. All staff we had contact with were very accommodating and helpful

Posted by on 3 Nov. 2019

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Comment from Hotel Management

6 Nov. 2019 by CC

Thank you for staying with us. We appreciate your feedback.

5 out of 5
Location was great easy in and out, close to airport, and access to downtown area, and Opryland. Need taller toilets for older guests, and put TV up on wall for easier viewing.

Posted by on 19 Oct. 2019

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Comment from Hotel Management

21 Oct. 2019 by CC

Thank you for staying with us. We appreciate your feedback.

5 out of 5
Great property, would def come back! Very impressed!

Posted by on 15 Sep. 2019

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Comment from Hotel Management

3 Oct. 2019 by CC

Thank you for your valued response to your most recent stay. We appreciate your comments & strive to give exceptional customer service. Please come visit again when you are in Nashville.

4 out of 5
Great location close enough to the city that u are a short ride away but far enough that u don't deal with the craziness of the city. Good amenities with both outdoor & indoor pools. we had a nice room on the first floor nice comfy bed, mini fridge, good toiletries & a terrace with easy access to the outdoor pool.

Posted by on 12 Sep. 2019

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Comment from Hotel Management

3 Oct. 2019 by CC

Thank you for your valued response of your most recent stay. We appreciate your comments & strive to give exceptional customer service. Please come visit again when you are in Nashville.

5 out of 5
Great everything was and is simply great Love this hotel

Posted by on 6 Aug. 2019

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Comment from Hotel Management

4 Oct. 2019 by CC

Thank you for staying with us. We appreciate your feedback.

4 out of 5
....................…………..................................................

Posted by on 27 Jul. 2019

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About the Sheraton Music City Hotel

Location 777 Mcgavock Pike, Nashville, TN 37214

Property Features

Sheraton Music City Hotel offers its guests an indoor pool, an outdoor pool, a spa tub, and a 24-hour fitness center. There are 2 restaurants on site. You can enjoy a drink at the bar/lounge. Public spaces have free WiFi. A 24-hour business center and a meeting room are available. A children's pool, a terrace, and tour/ticket assistance are also featured at the business-friendly Sheraton Music City Hotel. A roundtrip airport shuttle is free at scheduled times. For a fee, parking is available. This 4-star Nashville hotel is smoke free.

  • 410 guestrooms or units
  • 4 levels
  • 2 dining venues
  • Bar or lounge
  • Business center (24 hours)
  • Conference space
  • Breakfast available (surcharge)
  • Coffee in lobby
  • Dry cleaning
  • Self-service laundry
  • Front desk (24 hours)
  • Express check-out
  • Staff is multilingual
  • Storage area for luggage
  • Front-desk safe
  • Tour and ticket information
  • Concierge
  • Wedding services available
  • Terrace
  • Gift shop
  • Newspapers in lobby (free)
  • Television in lobby
  • ATM
  • Bellhop
  • Elevator
  • No smoking on site

Family Friendly Amenities

  • Family property
  • Outdoor pool
  • Indoor pool
  • Children's pool
  • Free WiFi
  • Laundry facilities
  • Refrigerator (on request)

Internet

Available in all rooms: WiFi (surcharge)

Available in some public areas: Free WiFi

Parking

Self parking (surcharge) , Valet parking (surcharge) , RV, bus, truck parking (surcharge)

Transport

  • Airport: Nashville, TN (BNA-Nashville Intl.) (4.5 km / 2.8 mi)
  • Train station: Nashville Donelson Station (3.8 km / 2.4 mi)
  • Property shuttles: Free airport shuttle
  • Parking: Valet parking, self parking, and RV/bus/truck parking available for a surcharge

Room Amenities

Sheraton Music City Hotel offers 410 accommodations with video-game consoles and safes. Rooms open to balconies. Pillowtop beds feature premium bedding. 37-inch flat-screen televisions come with premium cable channels and pay movies. Bathrooms include shower/tub combinations, designer toiletries, complimentary toiletries, and hair dryers. This Nashville hotel provides wireless Internet access for a surcharge. Business-friendly amenities include desks and phones. Additionally, rooms include complimentary bottled water and coffee/tea makers. Refrigerators and in-room massages can be requested. A nightly turndown service is provided and housekeeping is offered daily.

  • Private balcony
  • Pillowtop beds
  • In-room dining (limited hours)
  • Flat-screen television
  • Cable channels
  • Premium channels
  • Movies for purchase
  • Refrigerator available
  • Coffee maker
  • Luxury bedding
  • Shower and tub combination
  • Housekeeping (daily)
  • Nightly turndown service
  • Gaming console
  • Massage in room (surcharge)
  • Hair dryer
  • Safe
  • Designer toiletries
  • Telephone
  • Iron and ironing board
  • Desk
  • Blackout drapes
  • Climate control (air conditioning)
  • Ensuite bathroom
  • Connecting rooms available

Food & Drink

For a fee, guests can enjoy buffet breakfast daily from 6:30 AM to 10:30 AM.

Sheraton Music City Hotel has 2 restaurants serving breakfast, lunch, and dinner.

Room service (during limited hours) is available.

Hotel Policies

Check-in

  • Minimum check-in age is: 21

Special check-in instructions:

Airport shuttle service is available at scheduled times from 5:00 AM to 10 PM. Fees may apply. Contact the property in advance to get details.

Airport transportation is offered at scheduled times from 5:00 AM to 10 PM. Fees may apply. For details, please contact the property in advance.

Check-out

  • Check-out by noon

Payment types

Children and extra beds

  • Children are welcome.
  • Cribs (infant beds) are not available.

Pet Policy

  • Pets: USD 75.00 per accommodation, per stay
  • Only dogs are allowed
  • Maximum 2 per room (weight limit: 40 lbs)
  • Certain rooms only, restrictions apply
  • You can request a pet-friendly room by reaching out to the property at the number on the booking confirmation

Policies

Charges for extra guests may apply and vary according to property policy.

A cash deposit, credit card, or debit card for incidental charges and government-issued photo identification are required upon check-in.

Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.

  • Debit cards not accepted
  • UnionPay
  • No cribs (infant beds) available
  • 24-hour check-in

Fees

Guests will be asked to pay the following charges at the property:

  • Deposit: USD 75.00 per stay

We've listed all charges provided to us by the property, but they may vary based on length of stay or the room booked.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Breakfast fee: between USD 12.95 and USD 19.95 for adults, USD 9.95 and USD 14.95 for children (approximately)
  • Fee for in-room wireless Internet: USD 4.95 per day (rates may vary)
  • Self parking fee: USD 10.00 per day (in/out privileges)
  • Valet parking fee: USD 15.00 per day (in/out privileges)
  • Pet fee: USD 75.00 per accommodation, per stay

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

Hotel Names

  • Music City Sheraton
  • Sheraton Music
  • Sheraton Music City
  • Sheraton Music City Hotel
  • Sheraton Music City Hotel Nashville
  • Sheraton Music City Nashville
  • Nashville Sheraton
  • Sheraton Nashville
  • Sheraton Hotel Nashville
  • Sheraton Music City Hotel Hotel
  • Sheraton Music City Hotel Nashville
  • Sheraton Music City Hotel Hotel Nashville

You should know

  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.
  • Pets are welcome in certain rooms only; other restrictions apply (please see the Fees section for related charges). To make arrangements for your pet, contact the property directly at the number on your booking confirmation.
url importing https://www.travelocity.ca/Nashville-Hotels-Sheraton-Music-City-Hotel.h15908-p2.Hotel-Reviews?rm1=a2&
*Price based on the lowest price found within past 24 hours and based upon one night stay for two adults over the next thirty days. Prices and availability subject to change. Additional terms may apply.