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4.1 out of 5

"No area to sit outside no restaurant. Staff were not clean. " More

By a verified traveller on Fri 22 Mar 2024

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Hotel Description

Enjoy the free WiFi at this Art Deco Nashville hotel

Near the airport

At this Nashville hotel, you'll be within 3 miles (5 km) of Two Rivers Mansion and 6 miles (10 km) of Grand Ole Opry. Music City Center and Broadway are also within 6 miles (10 km).

Free perks

This hotel doesn't skimp on freebies - guests receive free continental breakfast, free WiFi, and free self parking. Business travelers can take advantage of the business center. Enjoy the gym and conveniences like a 24-hour front desk and free newspapers.

Standard Room, 1 King Bed

Bed Count 1 King Bed Maximum Occupancy 2 Max
CA $114* Per night/room 2 Apr. - 3 Apr.

Junior Suite, Multiple Beds

Bed Count 2 King Beds Maximum Occupancy 4 Max

Standard Room, 1 King Bed, Accessible

Bed Count 1 King Bed Maximum Occupancy 2 Max

Suite One King Bed

Bed Count 1 King Bed Maximum Occupancy 2 Max

Deluxe Room, 2 Queen Beds

Bed Count 2 Queen Beds Maximum Occupancy 4 Max

Executive Suite

Bed Count 2 Queen Beds Maximum Occupancy 4 Max

The Alexis Inn & Suites - Nashville Airport ratings based on 57 Verified Reviews

Review Summary
4.1 out of 5 4.0 out of 5.0
Room cleanliness 4.0 out of 5.0
Service & staff 4.5 out of 5.0
Room comfort 0.0 out of 5.0
Hotel condition 4.0 out of 5.0

Guest reviews for The Alexis Inn & Suites - Nashville Airport

Everyone (30) Couples (10) Family (12)
4 out of 5
Good stay.

Posted by on 25 Mar. 2024

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Comment from Hotel Management

26 Mar. 2024 by Executive Manager

Dear Dawn, We are happy you chose Alexis Inn & Suites Nashville Airport for your recent visit. It was a pleasure having you as our guest, and we hope you will return the next time you travel to our area.Ms. RB, Executive Manager

3 out of 5
No area to sit outside no restaurant. Staff were not clean.

Posted by on 22 Mar. 2024

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Comment from Hotel Management

23 Mar. 2024 by Executive Manager

Dear Shelly, Thank you for taking the time to review your stay with us. We value your nice rating. However, we are sorry for not meeting your expectations and appreciate your patience in the meantime. While we would like to share that we have many restaurant choices within walking distance. Our front desk can also provide information for venues that are minutes from the hotel. We hope to have the chance to welcome you back so we can provide you with an enjoyable experience.Ms. RB, Executive Manager

4 out of 5
The place was perfect having two room so that 3 adults can stay, a couple of ladybugs in the room

Posted by on 29 Dec. 2023

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Comment from Hotel Management

30 Dec. 2023 by Executive Manager

Dear Timothy, Thank you for the kind review! We are delighted to read you had an overall satisfactory visit and that you liked your accommodations. However, we are sorry for the issue you experienced and regret the inconvenience it caused. We are grateful for your feedback, as this helps us improve going forward. Thanks for staying with us at the Alexis Inn & Suites Nashville Airport on your recent visit to our beautiful city, and we do hope to see you again soon.Ms. RB, Executive Manager

5 out of 5
Everything worked! Elevator works! All amenities were functional, including locks, shower, lights, good breakfast, helpful staff! What more can I say, fun stay!

Posted by on 23 Dec. 2023

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Comment from Hotel Management

24 Dec. 2023 by Executive Manager

Dear David, Thank you for taking the time to share your kind review. We were thrilled to read we were able to exceed your expectations at the Alexis Inn & Suites Nashville Airport. We appreciate you mentioning devoted associates along with delicious breakfast offerings and amenities. We hope your group will come back often to enjoy the many treasures our beautiful city has to offer - we look forward to hosting you again!Ms. RB,Executive Manager

4 out of 5
Front desk was empty when I arrived and when the the person was arrived she was rude and unpleasant.

Posted by , from Lakewood on 11 Nov. 2023

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Comment from Hotel Management

11 Nov. 2023 by Executive Manager

Dear Hannah, Thank you for staying with us here at Alexis Inn & Suites Nashville Airport and for the generous rating. We apologize for the inconvenience you experienced during your stay. We regret that you encountered challenges at the front desk and received less than the exemplary service we strive to provide. Your feedback is invaluable, and we will address this matter with our team to ensure such incidents are rectified promptly. We appreciate your candor and hope for the opportunity to better serve you in the future, providing the warm and welcoming experience we aim to deliver to all our guests.Ms. RB, Executive Manager

4 out of 5
Unsafe parking conditions doors blocked only one way to get in around the back of the building

Posted by on 26 Oct. 2023

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Comment from Hotel Management

27 Oct. 2023 by Executive Manager

Dear Sean, Thank you for choosing Alexis Inn & Suites Nashville Airport and for the generous rating. We apologize for the inconvenience you experienced with our parking conditions and limited entry access. The safety and comfort of our guests are of paramount importance to us, and we take your feedback seriously. We will share this with the appropriate individuals as we plan for the future. Your comments are valuable, and we hope you will give us another opportunity to provide you with a better experience in the future. Ms. RB, Executive Manager

5 out of 5

Posted by on 19 Oct. 2023

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Comment from Hotel Management

21 Oct. 2023 by Executive Manager

Dear Sheryl, Thank you for the perfect rating! We are overjoyed to learn that from start to finish, your stay was nothing short of exceptional. It was a pleasure having you at Alexis Inn & Suites Nashville Airport, and we look forward to welcoming you back soon.Ms. RB, Executive Manager

3 out of 5

Posted by , from Palm Coast on 11 Oct. 2023

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Comment from Hotel Management

12 Oct. 2023 by Executive Manager

Dear Dennis, Thank you for your review. Your total satisfaction is always our top priority; therefore, based on your rating, we are disappointed if we did not provide you with the exceptional stay that we want for every guest. We hope to have a future opportunity to restore your confidence in us.Ms. RB, Executive Manager

1 out of 5
I was extremely unhappy with my stay here. The room smelled like mildew and the bath tub was clogged. There was hair all over my bed so I could tell that the sheets had not been replaced. There were dried up boogers on my sheets. When I called the front desk to have someone come and change the sheets I was told that I would have to do it myself. For the money that I spent for 1 night, I could’ve and should’ve stayed somewhere else bc it wasn’t worth the money. I wouldn’t recommend this hotel to anyone

Posted by on 2 Oct. 2023

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Comment from Hotel Management

3 Oct. 2023 by Executive Manager

Dear Ronnie, Thank you for taking the time to share your recent experience. We deeply regret that your stay did not meet your expectations. We understand that cleanliness and comfort are of paramount importance, and we sincerely apologize for the issues you encountered in your room as well as with our services. Your feedback is crucial in helping us improve our services. Rest assured, we are addressing these concerns with our associates to ensure a more pleasant experience for our future guests. We appreciate your input and hope you might consider giving us another chance to provide you with a seamless stay in the future.Ms. RB, Executive Manager

4 out of 5
Building under renovations… will be for a while. Should be informed of this.

Posted by on 20 Sep. 2023

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Comment from Hotel Management

21 Sep. 2023 by Executive Manager

Dear Brian, Thank you for sharing your recent experience with us. We want to express our gratitude for choosing to stay at our hotel during our ongoing renovations. We apologize for any inconvenience this may have caused during your visit. We understand that construction can be disruptive, and we appreciate your patience and understanding during this time. Kindly note that this information is posted on the hotel website, so our guests can be aware while making reservations with us. Rest assured, we are continuously working to enhance our property, and we hope to provide you with an even better experience on your next visit. Your valuable feedback is important to us, and we look forward to welcoming you back when our renovations are complete.Ms. RB, Executive Manager

About the The Alexis Inn & Suites - Nashville Airport

Location 600 Ermac Dr at Elm Hill Pike Corner, Nashville, TN 37214

Property Features

WiFi is free in public spaces. A business center and a meeting room are available. Free breakfast is available daily. A fitness center, tour/ticket assistance, and a vending machine are also featured at the business-friendly The Alexis Inn & Suites - Nashville Airport. Self parking is free. This Art Deco Nashville hotel is smoke free.

  • 1 building
  • 108 guestrooms or units
  • 5 levels
  • Built in 1989
  • Continental breakfast (free)
  • Business facilities
  • Front desk (24 hours)
  • Staff is multilingual
  • Storage area for luggage
  • Tour and ticket information
  • Newspapers in lobby (free)
  • Television in lobby
  • Elevator
  • No smoking on site
  • 1 conference room

Family Friendly Amenities

  • Family property
  • Free WiFi
  • Refrigerator

Internet

Available in all rooms: Free WiFi

Available in some public areas: Free WiFi

Parking

Free self parking

Transport

  • Train station: Nashville Donelson Station (3.5 km / 2.2 mi)
  • Parking: Free self parking

Room Amenities

The Alexis Inn & Suites - Nashville Airport offers 108 air-conditioned accommodations with coffee/tea makers and hair dryers. Flat-screen televisions come with cable channels. Bathrooms include shower/tub combinations and complimentary toiletries. Guests can surf the web using the complimentary wireless Internet access. Business-friendly amenities include desks and phones; free local calls are provided (restrictions may apply). Housekeeping is provided daily.

  • Flat-screen television
  • Cable channels
  • Refrigerator
  • Coffee maker
  • Shower and tub combination
  • Housekeeping (daily)
  • Local calls (free)
  • Hair dryer
  • Toiletries (free)
  • Telephone
  • Iron and ironing board
  • Desk
  • Air conditioning

Food & Drink

Guests are served free continental breakfast daily from 7:00 AM to 10:00 AM.

Hotel Policies

Check-in

  • Check-in time starts at 4:00 PM
  • Minimum check-in age is: 21
  • Check-in time ends at midnight

Special check-in instructions:

Front desk staff will greet guests on arrival. For more details, please contact the property using the information on the booking confirmation.

Front desk staff will greet guests on arrival. For more details, please contact the property using the information on the booking confirmation.

Check-out

  • Check-out by 11:00 AM

Payment types

Children and extra beds

  • Children are welcome.
  • Kids stay free! Children 12 years old and younger stay free when using existing bedding.
  • Rollaway/extra beds are not available.
  • Cribs (infant beds) are not available.

Pet Policy

  • No pets allowed

Policies

Charges for extra guests may apply and vary according to property policy.

A credit card for incidental charges and government-issued photo identification may be required upon check-in.

Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.

This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession. This property accepts Visa, Mastercard, American Express, and Discover. Cash is not accepted. For guests' safety, the property includes a fire extinguisher and a smoke detector in each accommodation.

  • No rollaway/extra beds available
  • No cribs (infant beds) available
  • Children stay free
  • Debit cards not accepted
  • Staffed front desk
  • Smoke detector
  • Children stay free 12
  • Property is cleaned with disinfectant
  • Staff wears personal protective equipment
  • Protective clothing is available to guests
  • Gloves are available to guests
  • Shield between guests and staff in main contact areas
  • Guests are provided with free hand sanitizer
  • Social distancing measures are in place
  • Contactless check-in is not available
  • Property confirms they are implementing enhanced cleaning measures
  • Individually-wrapped food options are not available
  • No gap period between guest stays
  • Property confirms they are implementing guest safety measures

Fees

Guests will be asked to pay the following charges at the property:

  • Deposit: USD 50 per accommodation, per stay

We've listed all charges provided to us by the property.

Optional extras

Hotel Names

  • Alexis Inn
  • Alexis Inn Nashville Airport
  • Alexis Nashville Airport
  • The Alexis & Suites Nashville
  • The Alexis Inn & Suites - Nashville Airport Hotel
  • The Alexis Inn & Suites - Nashville Airport Nashville
  • The Alexis Inn & Suites - Nashville Airport Hotel Nashville

You should know

  • Children 12 years old and younger stay free in the same room as the parent or guardian when using existing bedding.
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*Price based on the lowest price found within past 24 hours and based upon one night stay for two adults over the next thirty days. Prices and availability subject to change. Additional terms may apply.