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Chalet Suisse

3.0 star property
Family-friendly 3-star hotel near Ponta Negra Beach

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Photo gallery for Chalet Suisse

Chalet (Bem te vi) | Lanai
Chalet (Bem te vi)
Garden
Outdoor pool, pool umbrellas, sun loungers
Lake

Reviews

8.2 out of 10
Very good

Popular amenities

  • Pool
  • Spa
  • Pet friendly
  • Parking included
  • Free WiFi
  • Restaurant

Explore the area

View in a map
Rua Luiz Estevam 2272 - Ponta Negra, Natal, RN, 59090-175
  • Place, Morro do Careca
    ‪5 min walk‬
  • Place, Ponta Negra Beach
    ‪11 min walk‬
  • Place, Craft Fair of Ponta Negra
    ‪19 min walk‬
  • Airport, Natal (NAT-Governador Aluizio Alves Intl.)
    ‪38 min drive‬

Room options

View all photos for Chalet Standard

In-room safe, soundproofing, free WiFi, bed sheets

Chalet Standard

  • 40 sq m
  • Sleeps 5

View all photos for Suite (Andorinha)

Suite (Andorinha)

Suite (Andorinha)

10.0 out of 10
Exceptional
(1 review)
  • 15 sq m
  • Sleeps 2
  • 1 Double Bed

View all photos for Chalet (Bem te vi)

Chalet (Bem te vi)

Chalet (Bem te vi)

8.0 out of 10
Very good
(1 review)
  • Garden view
  • 40 sq m
  • Sleeps 5
  • 1 Double Bed, 1 Twin Bed and 2 Twin Sofa Beds

View all photos for Chalet (Beija Flor)

Chalet (Beija Flor)

Chalet (Beija Flor)

  • 40 sq m
  • Sleeps 6
  • 2 Double Beds and 1 Twin Sofa Bed

View all photos for Family Room, 1 Bedroom, Accessible, Non Smoking

Family Room, 1 Bedroom, Accessible, Non Smoking

Family Room, 1 Bedroom, Accessible, Non Smoking

  • 1 bedroom
  • Sleeps 4
  • 1 Double Bed and 1 Twin Bunk Bed

View all photos for Quadruple Room

In-room safe, soundproofing, free WiFi, bed sheets

Quadruple Room

  • 30 sq m
  • Sleeps 4

View all photos for Room

In-room safe, soundproofing, free WiFi, bed sheets

Room

  • 15 sq m
  • Sleeps 2

View all photos for Chalet

In-room safe, soundproofing, free WiFi, bed sheets

Chalet

  • 40 sq m
  • Sleeps 5

About the area

Natal

Ponta Negra stay.Your stay at this Ponta Negra hotel places you within 2 miles (3 km) of Ponta Negra Beach and Artesanato Shopping Mall. Artesanato Villarte Shops and Morro do Careca are also within 2 miles (3 km).

What's nearby

  • Morro do Careca - 5 min walk - 0.5 km
  • Ponta Negra Beach - 11 min walk - 0.9 km
  • Artesanato Shopping Mall - 14 min walk - 1.2 km
  • Artesanato Villarte Shops - 15 min walk - 1.3 km
  • Craft Fair of Ponta Negra - 19 min walk - 1.6 km

Getting around

  • Natal Bom Pastor Station - 12 min drive
  • Natal (NAT-Governador Aluizio Alves Intl.) - 51 min drive

Restaurants

  • ‪Barraca do Camarão - ‬7 min walk
  • ‪Ponto 13 - Barraca do Messias - ‬16 min walk
  • ‪Beira Mar - Restaurante/Lancheria/Petiscaria - ‬8 min walk
  • ‪Casa Do Cangaço - ‬10 min walk
  • ‪Mango Restaurante - ‬10 min walk

About this property

Chalet Suisse

Family-friendly 3-star hotel near Ponta Negra Beach
Chalet Suisse offers its guests a full-service spa, an outdoor pool, and a children's pool. Along with a restaurant, there's a snack bar/deli on site. You can enjoy a drink at the bar/lounge. WiFi is free in public spaces.

Spa services, a terrace, and barbecue grills are also featured at the family-friendly Chalet Suisse. An airport shuttle (available 24 hours) and a beach shuttle are available for a fee. Free self parking is available.

Smoking is allowed in designated areas at this 3-star Natal hotel.

  • 24 guestrooms or units
  • Meeting rooms
  • Deli
  • Poolside lounge chairs
  • Umbrellas for the pool
  • Self-service laundry
  • Front desk (24 hours)
  • Staff is multilingual
  • Storage area for luggage
  • Front-desk safe
  • Tour and ticket information
  • Concierge
  • Wedding services available
  • Terrace
  • Garden
  • BBQ grill(s)
  • Outdoor picnic space
  • Newspapers in lobby (free)
  • Smoking in designated areas
  • Bar or lounge
  • Dining venue
Chalet Suisse offers 24 air-conditioned accommodations with safes and hair dryers. Cable television is provided.

Bathrooms include showers. Guests can surf the web using the complimentary wireless Internet access. Housekeeping is offered daily and hair dryers can be requested.

The onsite spa has couples treatment room(s). Services include deep-tissue massages, hot stone massages, sports massages, and Swedish massages. The spa is equipped with a mud bath. The spa is open daily.

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  • Breakfast included
  • Parking included
  • Free WiFi
4.2 out of 5, Very good, 120 reviews
The price is CA $43
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includes taxes & fees
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Property amenities

Family friendly

  • Children's pool
  • Laundry facilities
  • Outdoor pool
  • Snack bar/deli
  • Soundproofed rooms

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • 24-hour roundtrip airport shuttle on request for a surcharge
  • Beach shuttle (surcharge)
  • Cruise terminal shuttle (surcharge)
  • Ferry terminal shuttle (surcharge)
  • Shopping center shuttle (surcharge)
  • Theme park shuttle (surcharge)
  • Free self parking on site
  • RV/bus/truck parking (surcharge) on site

Food and drink

  • A bar/lounge
  • A restaurant
  • Snack bar/deli

Things to do

  • Children's pool
  • Full-service spa
  • Outdoor pool

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Grab bar near toilet
  • No elevator
  • Wheelchair accessibility
  • Wheelchair accessible (may have limitations)

Room amenities

Entertainment

  • 20-inch TV with cable channels

Bedroom

  • Bedsheets provided

Bathroom

  • Hair dryer
  • Private bathroom
  • Shower
  • Towels provided

Food and drink

  • Limited room service

More

  • Air conditioning
  • Phone
  • Safe
  • Soundproofed rooms

Policies

Check-in

Check-in start time: 2:00 PM; Check-in end time: 5:00 PM
Minimum check-in age: 18

Check-out

Check-out before noon

Special check-in instructions

This property offers transfers from the airport (surcharges may apply); guests must contact the property with arrival details before travel, using the contact information on the booking confirmation
Front desk staff will greet guests on arrival at the property
This property doesn't offer after-hours check-in
Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

  • Pets are welcome and stay free
  • Maximum 1 pets
  • Food and water bowls are available
  • Restrictions apply
  • For more information, you can reach out to the property at the number on the booking confirmation

Children and extra beds

  • Children are welcome.
  • Kids stay free! One child 10 years old or younger stays free when using existing bedding.
  • Rollaway/extra beds are not available.

Property payment types

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Airport shuttle fee: BRL 40 per person (one-way)
  • Airport shuttle fee per child: BRL 40 (one-way), (up to 6 years old)

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children; if you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room
Charges for extra guests may apply and vary according to property policy.
A cash deposit, credit card, or debit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
    This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession. This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children. If you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room. This property accepts Visa, Mastercard, American Express, and Diners Club. Cash is not accepted. 

We should mention

  • Upon check-in, parents or a legal guardian traveling with children under 18 years old are obligated to present the child's birth certificate and an identity card with photo (passport, for example). For international travels to Brazil, if just one of the parents is traveling with the child, the parent must present – in addition to the child's certificate of birth and identity card with photo – a letter authorizing the trip signed by the other parent with a notarial certification of signature. If the parents or the legal guardian, as applicable, cannot or are unwilling to give this authorization, a judicial authorization is required. People intending to travel to Brazil with children must consult with the Brazilian consulate prior to traveling for more information.
  • One child 10 years old or younger stays free in the same room as the parent or guardian when using existing bedding.
  • Registered guests are the only ones allowed to be in guestrooms.
  • To make arrangements for your pet, contact the property directly using the information on your booking confirmation.

Property is also known as

Chalet Suisse Aparthotel
Chalet Suisse Aparthotel Natal
Chalet Suisse Natal
Chalet Suisse Hotel
Chalet Suisse Natal
Chalet Suisse Hotel Natal

Chalet Suisse Reviews

Reviews

8.2

Very good

Rating 10 - Excellent. 43 out of 93 reviews
Rating 8 - Good. 27 out of 93 reviews
Rating 6 - Okay. 13 out of 93 reviews
Rating 4 - Poor. 5 out of 93 reviews
Rating 2 - Terrible. 5 out of 93 reviews

8.0/10

Cleanliness

8.6/10

Staff & service

7.8/10

Amenities

7.8/10

Property conditions & facilities

Reviews

10/10 Excellent

Geraldo

Perfeito!
Stayed 2 nights in Mar 2025

10/10 Excellent

Christopher

Travelled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
An impeccable little stay! The only suggestions I’d have for a 40’C country is to have air conditioning on both floors as the chalets can not handle both floors closed off. However the cutest stay by far in a 2 month trip to Brazil ❤️
Stayed 3 nights in Feb 2022

8/10 Good

Verified traveller

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Good location, beautiful chalet with a lot of trees
Stayed 4 nights in Jul 2019

4/10 Poor

Danielle

Travelled with partner
Liked: Cleanliness, property conditions & facilities
Disliked: Amenities
O que sobra em Charme falta em Conforto. O colchão é PÉSSIMO, de molas e ja deveria ter sido trocado há uns 10 anos de tão velho e desconfortável. Solicitamos a troca, que não mudou muito o cenário. Impossível conseguir dormir bem nesses colchões. Os travesseiros não fugiram desse padrão. No mais, tudo bem!
Stayed 2 nights in Oct 2025

6/10 Okay

Rodrigo

Liked: Staff & service, property conditions & facilities
Limpeza deixa a desejar café da manhã não é 100% do dia tivemos a oportunidade de pegar um Bolo que estava dando ligas ou seja estava azedo
Stayed 1 night in Oct 2025

10/10 Excellent

Carla c

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Top

Quarto super agradável. A equipe super atenciosa organizada. Estacionamento amplo
Stayed 2 nights in Aug 2025

6/10 Okay

Lucas Rugdá

Liked: Staff & service
Disliked: Cleanliness, property conditions & facilities, room comfort

Experiência aquém das expectativas

Logo ao chegar no chalé, haviam esquecido de roupa de cama e toalhas, não havia colheres na cozinha e apenas dois copos e dois pratos. Além disso, o ambiente estava com forte cheiro de mofo, então tivemos que comprar produtos de limpeza pra manter o mínimo de cheiro aceitável no quarto. Café da manhã com poucas variedades e a mesma coisa todos os dias. O banheiro fica embaixo e o quarto em cima, dificultando muito o conforto dentro do chalé, além de que a escada não tinha corrimão pra subir e descer e era perigosa. Só recomendo àquelas pessoas que queiram se hospedar em um lugar extremamente rústico e com pouca tecnologia.
Stayed 11 nights in Aug 2025

10/10 Excellent

Ingrid

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in May 2025

2/10 Terrible

sinara

Travelled with family
Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
péssima!
Stayed 4 nights in Dec 2024

10/10 Excellent

Hemison

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Ótimo
Stayed 4 nights in Dec 2024

6/10 Okay

FELIPE D

Business traveller
Stayed 1 night in Oct 2024

10/10 Excellent

JORGE

Stayed 2 nights in Nov 2024

8/10 Good

Maria Ines

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Oct 2024

8/10 Good

Verified traveller

Travelled with family
Liked: Cleanliness, staff & service
Disliked: Property conditions & facilities, room comfort
No geral os funcionários com bom atendimento e estacionamento bom, porém a internet não funcionava, a geladeira e o chuveirinho tinha mofo, fora que vazava água da geladeira. A porta do banheiro não fechava direito. O lugar é muito bonito e aconchegante, bastante natureza.
Stayed 2 nights in Sep 2024

10/10 Excellent

Luan

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Local bem bonito, fácil acesso a praia e as outras coisas de Ponta Negra. Perfeito para passar alguns dias.
Stayed 1 night in Aug 2024

8/10 Good

Kellen

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 4 nights in Aug 2024

4/10 Poor

Verified traveller

Liked: Staff & service
Disliked: Property conditions & facilities

Deixou a desejar

A foto que aparece não condiz com o quarto, Instalações antigas, com morfo. Diz que é acessível para cadeira de rodas mas é cheio de escadas. Não menciona antes da reserva que o acesso ao quarto se dar por meio de escadas. Ponto positivo é o café da manhã, o resto deixa a desejar.
Stayed 1 night in Jan 2024

10/10 Excellent

José Jean

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Muito top, cafe da manhã incrivel, ideal para quem quer um lugar tranquilo para relaxar 🍃
Stayed 2 nights in Dec 2022

2/10 Terrible

Agenor

Stayed 2 nights in Oct 2022

10/10 Excellent

Ellen

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Apr 2022

8/10 Good

Maiara

Stayed 1 night in Apr 2022

10/10 Excellent

DENIZE E

Stayed 2 nights in Feb 2022

8/10 Good

Ismael

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Muito bom

Gostei muito do chalé, e o local é muito lindo!!
Stayed 1 night in Dec 2021

6/10 Okay

Toni

Travelled with family
Liked: Cleanliness, room comfort

bom

Stayed 1 night in Dec 2021

8/10 Good

Verified traveller

Liked: Staff & service, room comfort
Disliked: Property conditions & facilities

Hotel mediano, mas pelo preço vale a pena.

Pelo preço vale a pena, ambiente diferente e bonitinho, mas é um hotel antigo que necessita de reforma. Ponto negativo mto forte é que eles não permitem delivery. Imagina vc chegar cansado no hotel e ser obrigado a pedir somente do restaurante deles? Não tem opção de pedir uma salada, sushi ou qualquer outro lugar que queira. Entao tem que sair cansado p comprar comida pq eles nao permitem delivery. As al.ofadas necessotam see higienizadas, se olhsr por debaixo da capa estão mofadas. Fora isso, é um hotel bem diferente daqueles quartos de hotel iguais.
Stayed 3 nights in Nov 2021