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Holiday Inn Express Newcastle by IHG

4.5 star property
4.5-star luxury hotel near Newcastle Beach

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Photo gallery for Holiday Inn Express Newcastle by IHG

Exterior
Exterior
Exterior
Exterior
Standard Room, 1 King Bed

Reviews

9.2 out of 10
Wonderful

Popular amenities

  • Free WiFi
  • Air conditioning
  • Gym

Explore the area

View in a map
514 King Street, Newcastle West, NSW, 2302
  • Place, NEX
    ‪9 min walk‬
  • Place, Newcastle Civic Theater
    ‪14 min walk‬
  • Place, Newcastle City Hall
    ‪14 min walk‬
  • Airport, Newcastle, NSW (NTL-Williamtown)
    ‪22 min drive‬

Room options

View all photos for Standard Room, 1 King Bed

Room amenity

Standard Room, 1 King Bed

9.4 out of 10
Exceptional
(13 reviews)
  • 20 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed

View all photos for Standard Room, 1 King Bed (Extra Floor Space)

Room amenity

Standard Room, 1 King Bed (Extra Floor Space)

9.4 out of 10
Exceptional
(13 reviews)
  • 35 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed

View all photos for Standard Room, 1 Queen Bed

Room amenity

Standard Room, 1 Queen Bed

9.4 out of 10
Exceptional
(96 reviews)
  • 20 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 Queen Bed

View all photos for Standard Room, 2 Twin Beds

Room amenity

Standard Room, 2 Twin Beds

9.4 out of 10
Exceptional
(21 reviews)
  • 20 sq m
  • 1 bedroom
  • Sleeps 2
  • 2 Twin Beds

View all photos for Standard Room

Premium bedding, in-room safe, desk, laptop workspace

Standard Room

9.0 out of 10
Wonderful
(4 reviews)
  • Sleeps 2
  • 1 Twin Bed

View all photos for Standard Room, 1 Queen Bed, Accessible

Room amenity

Standard Room, 1 Queen Bed, Accessible

9.6 out of 10
Exceptional
(8 reviews)
  • 20 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 Queen Bed

View all photos for Standard Room, 1 Queen Bed (Birdwood Park View)

Room amenity

Standard Room, 1 Queen Bed (Birdwood Park View)

9.4 out of 10
Exceptional
(11 reviews)
  • Park view
  • 20 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 Queen Bed

View all photos for Standard Room, 2 Twin Beds (Birdwood Park View)

Room amenity

Standard Room, 2 Twin Beds (Birdwood Park View)

9.4 out of 10
Exceptional
(3 reviews)
  • Park view
  • 20 sq m
  • 1 bedroom
  • Sleeps 2
  • 2 Twin Beds

About the area

Newcastle

Newcastle West stay.Within a 10-minute walk of this Newcastle West hotel, you'll find NEX and Honeysuckle Park. Newcastle Civic Park and Newcastle Civic Theater are also within 2 miles (3 km).

What's nearby

  • NEX - 9 min walk - 0.8 km
  • Newcastle Civic Park - 14 min walk - 1.2 km
  • Newcastle Civic Theater - 14 min walk - 1.2 km
  • Newcastle City Hall - 14 min walk - 1.2 km
  • Newcastle Beach - 4 min drive - 3.1 km

Getting around

  • Newcastle Interchange Station - 5 min walk
  • Newcastle, NSW (NTL-Williamtown) - 26 min drive

Restaurants

  • ‪Oceane Hotel - ‬10 min walk
  • ‪McDonald's - ‬7 min walk
  • ‪Morning Market - ‬4 min walk
  • ‪Jam’s Karaoke & Bar - ‬9 min walk
  • ‪KFC - ‬6 min walk

About this property

Holiday Inn Express Newcastle by IHG

4.5-star luxury hotel near Newcastle Beach
There's a coffee shop/cafe on site, as well as a snack bar/deli. You can enjoy a drink at the bar/lounge. Free breakfast is served daily. WiFi is free in public spaces.

Business amenities include a 24-hour business center and 2 meeting rooms. The luxury Holiday Inn Express Newcastle by IHG also features a 24-hour fitness center, coffee/tea in a common area, and complimentary newspapers in the lobby. For a fee, parking is available.

This 4.5-star Newcastle hotel is smoke free.

  • 170 guestrooms or units
  • 5 levels
  • Built in 2019
  • To-go breakfast (free)
  • Deli
  • Charging station for electric cars
  • Business center (24 hours)
  • Coffee in lobby
  • Dry cleaning
  • Self-service laundry
  • Front desk (24 hours)
  • Express check-out
  • Storage area for luggage
  • Front-desk safe
  • Newspapers in lobby (free)
  • Television in lobby
  • Elevator
  • No smoking on site
  • Water dispenser
  • Bar or lounge
Holiday Inn Express Newcastle by IHG offers 170 accommodations, which are accessible via exterior corridors and feature laptop-compatible safes and coffee/tea makers. Beds feature premium bedding. LED televisions come with premium satellite channels. Bathrooms include showers, complimentary toiletries, and hair dryers.

Guests can surf the web using the complimentary wireless Internet access. Business-friendly amenities include desks and phones. Additionally, rooms include irons/ironing boards and blackout drapes/curtains. Housekeeping is provided daily.

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Property amenities

Family friendly

  • In-room crib
  • Laundry facilities
  • Mini-fridge
  • Snack bar/deli
  • Soundproofed rooms

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • Electric car charging station on site
  • Height restrictions apply for onsite parking
  • Secured, covered self parking on site (AUD 20 per night)
  • Wheelchair-accessible parking available
  • Onsite parking includes off-street options

Food and drink

  • Free on-the-go breakfast available 6:30 AM to 9:30 AM on weekdays and 7:00 AM to 10:00 AM on weekends
  • A bar/lounge
  • A coffee shop/cafe
  • Coffee and tea in common areas
  • Snack bar/deli

Things to do

  • 24-hour gym
  • Bicycle storage
  • TV in common areas

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Assistive listening devices in meeting rooms
  • Elevator
  • Hand-held showerhead
  • Height-adjustable showerhead
  • Lever door handles
  • Stair-free path to entrance
  • Vibrating pillow alarm
  • Visual alarms in hallways
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible business center
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible path to elevator
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible restaurant

Room amenities

Entertainment

  • LED TV with premium satellite channels

Bedroom

  • Blackout drapes
  • Free crib
  • Premium bedding

Bathroom

  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shower
  • Toothbrush and toothpaste (on request)
  • Towels provided

Food and drink

  • Coffee/tea maker
  • Electric kettle
  • Mini-fridge

More

  • Access via exterior corridors
  • Air conditioning (climate-controlled)
  • Connecting rooms available
  • Desk
  • Iron/ironing board
  • Laptop workspace
  • Laptop-compatible safe
  • LED lighting
  • Phone
  • Recycling
  • Soundproofed rooms

Policies

Check-in

Check-in start time: 2:00 PM; Check-in end time: midnight
Contactless check-in available
Minimum check-in age: 18

Check-out

Check-out before 11 AM
Contactless check-out available
Express check-out available

Special check-in instructions

The property charges 1.9 percent for credit card payments
Front desk staff will greet guests on arrival at the property
Information provided by the property may be translated using automated translation tools
Guests booked in breakfast included rate plans receive breakfast for up to 2 adults who are sharing a guestroom. Breakfast fees apply for additional guests.

Access methods

Staffed front desk

Pets

  • No pets allowed, but service animals are welcome

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are not available.
  • Free cribs (infant beds)!

Property payment types

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Covered self parking fee: AUD 20 per night
  • Credit card charges are subject to a surcharge of 1.9 percent

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards and debit cards; cash is not accepted
This property reserves the right to pre-authorize the guest's credit card prior to arrival.
Cashless transactions are available
Safety features at this property include a smoke detector
This property affirms that it follows the cleaning and disinfection practices of Clean Promise (IHG)
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
Charges for extra guests may apply and vary according to property policy.
A cash deposit, credit card, or debit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
    This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession. This property accepts Visa, Mastercard, American Express, Diners Club, JCB International, Union Pay, and debit cards. Cash is not accepted. This property reserves the right to pre-authorize the guest's credit card prior to arrival. For guests' safety, the property includes a smoke detector in each accommodation. Cashless payment methods are available for all transactions. This property affirms that it follows the cleaning and disinfection practices of Clean Promise (IHG).

We should mention

  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.
  • This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).

National rating

This property has been awarded a star rating from the Australian Star Ratings Agency, Star Ratings Australia.

Property is also known as

Holiday Inn Express Newcastle Hotel
Inn Express Newcastle Hotel
Express Newcastle By Ihg
Holiday Inn Express Newcastle
Holiday Inn Express Newcastle by IHG Hotel
Holiday Inn Express Newcastle an IHG Hotel
Holiday Inn Express Newcastle by IHG Newcastle West
Holiday Inn Express Newcastle by IHG Hotel Newcastle West

Holiday Inn Express Newcastle by IHG Reviews

Reviews

9.2

Wonderful

Rating 10 - Excellent. 666 out of 1003 reviews
Rating 8 - Good. 255 out of 1003 reviews
Rating 6 - Okay. 54 out of 1003 reviews
Rating 4 - Poor. 14 out of 1003 reviews
Rating 2 - Terrible. 14 out of 1003 reviews

9.6/10

Cleanliness

9.4/10

Staff & service

9.0/10

Amenities

9.2/10

Property conditions & facilities

Reviews

4/10 Poor

Alex

Liked: Cleanliness, property conditions & facilities, room comfort
Disliked: Staff & service
there was an issue about ordering food during dinner. took me an hour and half waiting for foods.
Stayed 1 night in Nov 2025

10/10 Excellent

Kevin

Stayed 1 night in Nov 2025

8/10 Good

Richard

Business traveller
Liked: Cleanliness, staff & service, amenities
Refurbished, good amenities and clean rooms
Stayed 4 nights in Nov 2025

2/10 Terrible

Christina

Disliked: Cleanliness
Smelly, dirty, cramped over crowded and over priced
Stayed 2 nights in Nov 2025

10/10 Excellent

Peta

Liked: Cleanliness, staff & service, amenities
Great staff
Stayed 3 nights in Nov 2025

10/10 Excellent

Keanu

Travelled with partner
Liked: Cleanliness, amenities, property conditions & facilities
Rooms were clean, breakfast was great, staff were really nice
Stayed 3 nights in Nov 2025

10/10 Excellent

Bronwen

Travelled with family, Travelled with partner
Liked: Cleanliness, amenities, property conditions & facilities
Everything was fantastic
Stayed 1 night in Nov 2025

10/10 Excellent

Dayana

Travelled with partner
Liked: Cleanliness, amenities, property conditions & facilities
Room was clean and comfy staff were lovely and helpful
Stayed 1 night in Nov 2025

10/10 Excellent

Mark

Liked: Cleanliness, amenities, property conditions & facilities
Goog
Stayed 3 nights in Nov 2025

10/10 Excellent

Andrew

Liked: Cleanliness, amenities, property conditions & facilities
Staff, room and proximity to everywhere
Stayed 2 nights in Nov 2025

8/10 Good

Richard

Business traveller
Liked: Cleanliness
Unfortunately little diner option during the evenings
Stayed 4 nights in Nov 2025

10/10 Excellent

Kerri

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Staff were very friendly and helpful
Stayed 1 night in Oct 2025

10/10 Excellent

Claudia

Travelled with family, Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Breakfast was lovely, room was practical and the staff were lovely- one person went above and beyond by driving my friends to their hotel when they couldn't get an Uber after the event we attended
Stayed 2 nights in Oct 2025

6/10 Okay

Angela

Liked: Cleanliness
We were over charge
Stayed 2 nights in Oct 2025

8/10 Good

Trent

Stayed 1 night in Oct 2025

8/10 Good

Richard

Business traveller
Liked: Cleanliness, staff & service
Room great
Stayed 4 nights in Oct 2025

10/10 Excellent

Lance

Business traveller, Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We have stayed there before & we like the accommodation you provide.
Stayed 1 night in Oct 2025

10/10 Excellent

Emily

Stayed 1 night in Oct 2025

8/10 Good

Mark

Stayed 3 nights in Oct 2025

10/10 Excellent

Sanjeev

Stayed 1 night in Oct 2025

10/10 Excellent

Dmitri

Liked: Cleanliness, staff & service, property conditions & facilities
All services are very convenient and good... Just keep A/C on - the room may be smelly otherwise.
Stayed 3 nights in Oct 2025

10/10 Excellent

Gregory

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Great stay in downtown Newcastle, NSW

From our friendly and efficient check in to our quick checkout our stay at Holiday Inn Express Newcastle was memorable in a positive way. The room was large, clean and comfortable. Breakfast provided a tasty variety with appetising food suitable for a wide range of dietary selections. A standout feature was the efficiency of all staff we encountered.
Stayed 1 night in Oct 2025

4/10 Poor

Joyann

Disliked: Cleanliness, room comfort
I was given room 632 . It wasn’t until I came back to this room after I had been to the concert late that night that I realised the door didn’t lock . If you pushed on the door it would open from the hall way. I had been up since 3am to get my flight from Brisbane so the last thing I wanted was to have to pack up and move rooms. I put two chairs and the ironing board across the door to limit the access if someone pushed the door and realised they could get in. I had a restless night because of this. Also i question if the room had been cleared properly as there were cans still in the rubbish bin, which I took photos of. The next morning I spoke to a male at reception regarding the door issue. I went to breakfast After breakfast he came to me and said that they knew about the door of this room not locking and having an issue but unfortunately I was given the key card to this room by mistake- I actually should have been in room 631. He apologised and said that he would get someone to ring me. Well I’m still waiting for the call . Obviously very poor communication between your reception staff. I paid over $300.00 for the night and I feel it’s a disgrace I was booked into a room which was known to have a door that didn’t lock. I feel a refund is warranted. Worse still is that no one from your motel chain has bothered to contact me . Very poor service. Regards Joyann Swann 0439 406 858
Stayed 1 night in Oct 2025

8/10 Good

Edwina

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Very pleasant hotel. Good location. Room very comfortable.
Stayed 1 night in Oct 2025

10/10 Excellent

Melissa

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
The room was nice and clean. The bed was nice and comfy. Internet was excellent, and the breakfast was good and a lot to choose from.
Stayed 1 night in Oct 2025