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The Coach House

Property class: 3
3-star guestrooms with free WiFi

Choose dates to view prices

Photo gallery for The Coach House

A hotel room with a bed, a television, a window with curtains, and a wall with floral wallpaper.
A gravel driveway leading to a row of parked cars, with a brick building on the right and a large tree on the left.
A brick building with a central courtyard, a lamp post, and a gravel path.
A room with a wooden wardrobe, a desk with drawers, a chair, a coat rack, and a door with a sign.
A brick building with a sloped roof, a visible chimney, and a paved driveway.

Reviews

6.6 out of 10

Popular amenities

  • Pet friendly
  • Parking included
  • Free WiFi
  • Breakfast available
  • Laundry

Explore the area

View in a map
Otterburn Hall Estate Otterburn, Newcastle-upon-Tyne, England, NE19 1HE
  • Place, Northumberland National Park
    ‪1 min walk‬
  • Place, Cragside
    ‪38 min drive‬
  • Place, University of Newcastle-upon-Tyne
    ‪59 min drive‬
  • Airport, Newcastle (NCL-Newcastle Intl.)
    ‪45 min drive‬

Room options

View all photos for Superior Double Room

A bedroom with a bed, two bedside tables, a wardrobe, and a chandelier.

Superior Double Room

  • 1 bedroom
  • Sleeps 2
  • 1 Double Bed

View all photos for Deluxe Double Room

A hotel room with a bed, a television, a window with curtains, and a wall with floral wallpaper.

Deluxe Double Room

  • 1 bedroom
  • Sleeps 2
  • 1 Double Bed

View all photos for Club Double Room

A hotel room with a bed, a red throw blanket, a remote control, and a mirror with a gold frame.

Club Double Room

  • 1 bedroom
  • Sleeps 2
  • 1 Double Bed

View all photos for Club Twin Room

A hotel room with two beds, floral wallpaper, a painting, a bedside table with a lamp, and a mirror.

Club Twin Room

  • 1 bedroom
  • Sleeps 2
  • 2 Twin Beds

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About the area

Otterburn

In Newcastle-upon-Tyne .You'll be within 3 miles (5 km) of Northumberland National Park and 16 miles (25 km) of Wallington Hall. Kielder Water and Forest Park and Chipchase Castle are also within 20 miles (32 km).

What's nearby

  • Northumberland National Park - 1 min walk - 0.0 km
  • Kielder Water and Forest Park - 37 min drive - 32.4 km
  • Cragside - 38 min drive - 35.3 km
  • Metrocentre - 57 min drive - 64.8 km
  • University of Newcastle-upon-Tyne - 59 min drive - 62.4 km

Getting around

  • Newcastle Intl. Airport (NCL) - 57 min drive

Restaurants

  • ‪William de Percy - ‬20 min walk
  • ‪Camien Cafe - ‬9 min drive
  • ‪Cross Keys Pub - ‬6 min drive
  • ‪The Bay Horse - ‬16 min drive
  • ‪Rochester Relish - ‬10 min drive

About this property

The Coach House

3-star guestrooms with free WiFi
The Coach House offers its guests a garden, laundry facilities, and a television in a common area. The front desk is open around the clock. Self parking is free.

This 3-star Newcastle-upon-Tyne hotel is smoke free.

  • 14 guestrooms or units
  • Breakfast available (surcharge)
  • Self-service laundry
  • Front desk (limited hours)
  • Storage area for luggage
  • Garden
  • Television in lobby
  • No smoking on site
The Coach House offers 14 accommodations with hair dryers. 32-inch LED televisions come with satellite channels.

Bathrooms include showers. Guests can surf the web using the complimentary wireless Internet access (speed: 500+ Mbps (good for 6+ people or 10+ devices)). Irons/ironing boards, change of towels, and change of bedsheets can be requested. Housekeeping is provided on request.

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Property amenities

Family friendly

  • In-room microwave
  • Laundry facilities
  • Mini-fridge

Internet

  • Available in all rooms: Free WiFi
  • In-room WiFi speed: 500+ Mbps (good for 6+ people or 10+ devices)

Parking and transportation

  • Free uncovered self parking on site

Food and drink

  • Daily cooked-to-order breakfast available 8:00 AM to 10:00 AM for a fee: GBP 13 per person

Things to do

  • TV in common areas

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • No elevator
  • Thin carpet in room
  • Well-lit path to entrance

Room amenities

Entertainment

  • 32-inch LED TV with satellite channels

Bedroom

  • Bedsheets provided

Bathroom

  • Hair dryer
  • Private bathroom
  • Shower
  • Towels provided

Food and drink

  • Microwave
  • Mini-fridge
  • Restaurant dining guides
  • Tea bags/instant coffee

More

  • Heating
  • Iron/ironing board on request

Policies

Check-in

Check-in start time: 4:00 PM; Check-in end time: 7:00 PM
Early check-in subject to availability
Minimum check-in age: 18

Check-out

Check-out before 10:00 AM

Special check-in instructions

The front desk is open daily from 9:00 AM - 6:00 PM
Guests planning to arrive outside of normal check-in hours will receive an email within 24 hours before arrival with check-in instructions and smart lock details; front desk staffed during limited hours
If you are planning to arrive after 12:30 PM please contact the property in advance using the information on the booking confirmation
A virtual front desk provides assistance to guests
Information provided by the property may be translated using automated translation tools

Access methods

Front desk (limited hours), smart lock

Pets

  • Pets are welcome
  • Food and water bowls are available
  • Service animals are exempt from fees

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are not available.
  • Cribs (infant beds) are not available.

Property payment types

  • American Express
  • Diners Club
  • Visa

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for cooked-to-order breakfast: approximately GBP 13 per person

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards and debit cards; cash is not accepted
Safety features at this property include a fire extinguisher
Charges for extra guests may apply and vary according to property policy.
A cash deposit, credit card, or debit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
    This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession. This property accepts Visa, American Express, Diners Club, and debit cards. Cash is not accepted. For guests' safety, the property includes a fire extinguisher in each accommodation.

Property is also known as

The Coach House Hotel
The Coach House Newcastle-upon-Tyne
The Coach House Hotel Newcastle-upon-Tyne

Frequently asked questions

How close is The Coach House to the airport?

The Coach House is 25.9 mi (57-min drive) away from the Newcastle Intl. Airport (NCL) airport, the closest popular airport to the property.

How much does it cost to stay at The Coach House?

As of Oct 22, 2026, prices found for a 1-night stay for 2 adults at The Coach House on Oct 23, 2026 start from CA $113, excluding taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

Does The Coach House have an airport shuttle?

Airport shuttle services are not available at The Coach House.

Does The Coach House offer free breakfast?

Free breakfast isn’t provided at The Coach House, but cooked-to-order breakfast is offered for a fee of GBP 13 per person. It's available every day from 8:00 AM to 10:00 AM.

Is there a casino at The Coach House?

No, there is no casino at this hotel.

What time is check-in at The Coach House?

Check-in start time: 4:00 PM; Check-in end time: 7:00 PM.

Is there free parking at The Coach House?

This hotel offers free self parking.

Does The Coach House have a pool?

The Coach House does not have a pool.

Does The Coach House have a spa?

There are no spa services available at this hotel.

How close is The Coach House to downtown Newcastle-upon-Tyne?

The Coach House is 0.8 mi away from Otterburn.

The Coach House Reviews

Reviews

6.6
Rating 10 - Excellent. 4 out of 19 reviews
Rating 8 - Good. 5 out of 19 reviews
Rating 6 - Okay. 5 out of 19 reviews
Rating 4 - Poor. 2 out of 19 reviews
Rating 2 - Terrible. 3 out of 19 reviews

6.4/10

Cleanliness

7.4/10

Staff & service

5.2/10

Amenities

5.6/10

Property conditions & facilities

Reviews

Verified review

4/10 Poor

Disliked: Cleanliness, amenities, property conditions & facilities
Wipe your feet on the way out. If only some money had been spent on the hotel rooms rather than the signage. Not as advertised.
Stayed 1 night in Jul 2026
Verified review

8/10 Good

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Clean room , slept well. Easy parking. Accommodation just a short drive out of the village where we attended a wedding. Good value
Stayed 1 night in Apr 2026
Verified review

10/10 Excellent

Liked: Cleanliness, amenities, property conditions & facilities
Clean, very friendly, warm, easy check in and quick responses. Free car park & WiFi. We stayed in a dog friendly room.
Stayed 1 night in Dec 2025
Verified review

8/10 Good

Liked: Staff & service, property conditions & facilities
The manager seva absolutely makes this hotel , from The moment we opened the door to leaving , nothing was to much trouble , his breakfasts are cooked to order and to perfection. Hotel itself could do with some updating and the kitchen isn't open for evening meals , this is a hotel that's not in walking distance to any restaurants , seva recommend a Indian restaurant that could deliver and it was gorgeous, so make sure your prepared The hotel was perfect for us as we were on the motorbike and theres some beautiful roads and scenery Behind the hotel are some self contained cabins ( not part of the hotel ) and behind those is a beautiful area with a pond and picnic tables We would absolutely go back to this hotel Parking is at the side of the hotel , the hotel is up a tree lined drive way and not once did we worry about the bike.
Stayed 3 nights in May 2026
Verified review

8/10 Good

Liked: Staff & service, room comfort
Easy parking. Friendly host
Stayed 1 night in Oct 2025
Verified review

8/10 Good

Liked: Cleanliness, property conditions & facilities

The Coach House Otterburn

Room was comfortable & clean, but quite small. Lovely grounds & woodland to walk in or have picnics. Very good base to tour the National park
Stayed 2 nights in Aug 2025
Verified review

6/10 Okay

Liked: Cleanliness, staff & service
Nothing like described But we paid £60 a night room was pretty good comfy bed and en-suite sky to some where to get your head down after daily travels bargain .
Stayed 3 nights in Aug 2025
Verified review

8/10 Good

Liked: Amenities
lovely clean room
Stayed 2 nights in Aug 2025
Verified review

6/10 Okay

Liked: Cleanliness
The bed was soft, one size. Personel was only one men, very kind. There is only breakfast, no dinner..For one or two nights is oke. You can walk in the park or in Notterburn self.
Stayed 2 nights in Jun 2025
Verified review

6/10 Okay

Disliked: Amenities, property conditions & facilities
Cheap, but lots of small issues: Lock on room kept randomly beeping until I changed rooms Windows wouldn’t fully shut Tv remote not working Bedside lamps not working Main bedroom light flickering and buzzing Not that clean, particularly the bathroom View of a boarded up ruin of a hotel opposite But… nice and quiet at night A comfy bed Great parking
Stayed 2 nights in Aug 2025
Verified review

4/10 Poor

Disliked: Staff & service, amenities, property conditions & facilities
It advertised meals but only did breakfast and the hot water took 10 to 15 minutes to reach the shower which was not explained at the beginning of our stay. Bedside lamps not working. Two single beds pushed together to make a deluxe double bed with a hard ridge down the middle. Would not recommend this to anyone.
Stayed 2 nights in Aug 2025
Verified review

6/10 Okay

Disliked: Cleanliness, property conditions & facilities

Poor

This could be a fantastic hotel but unfortunately the facilities are very lacking. This hotel doesn’t serve lunch or evening meals as they don’t have a chef yet. As this place is a bit out of the way it wasn’t what we were expecting. We had paid for 2 nights but left after 1. We booked a deluxe room with garden view. Deluxe it definitely was not. The shower cubicle had the previous guest hair on the walls. Not for us and we wouldn’t return. Could be a fabulous place. Hats off to the guy running the place who seems to be the receptionist, cleaner, barman & breakfast cook rolled into 1.
Stayed 2 nights in Aug 2025
Verified review

2/10 Terrible

Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
I rarely leave negative reviews for independent B&Bs, but this stay was extremely disappointing. The room I was allocated was not the room type I had booked. It was advertised as a double room but was actually two single beds pushed together, leaving an uncomfortable gap between them. The room itself had several maintenance issues. There was a bad smell coming from the drain, the TV lost signal for most of our stay, the blind was broken and permanently stuck open, and the ground-floor window was broken and could be opened from outside, creating a genuine security concern. What made the experience particularly frustrating was the complete lack of staff presence. I reported the issues on the first morning and was told someone would get back to me. Nobody ever did. No one inspected the room, offered an alternative, or even provided an update. In fact, staff were so absent that we only saw someone a couple of times during the entire stay. The whole place had a strange atmosphere because there was rarely anybody around. There is supposedly a bar and kitchen on site, but these might as well not exist if there is nobody available to serve guests or assist with problems. I appreciate that maintenance issues can happen, but ignoring guests when those issues are reported is not acceptable. The lack of customer service, combined with the poor condition of the room, meant this was not an enjoyable stay and certainly not good value for money.
Stayed 2 nights in May 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, property conditions & facilities
Set in beautiful surroundings, full of birds, deer and red squirrels. Room was pleasant, clean and spacious. Lovely friendly gentleman looked after us and gave us great information about the local area. Very peaceful place to stay, great value for money and would definitely stay again
Stayed 3 nights in Jun 2026
Verified review

10/10 Excellent

Stayed 2 nights in Oct 2025
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in May 2025