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 Niagara-on-the-Lake •1 Room
 Niagara-on-the-Lake • 1 Room
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Holiday Inn Express Niagara-On-The-Lake, an IHG Hotel

3-star property
524 York Road, Niagara-on-the-Lake, ON 1-855-887-0424
4.6 out of 5
Wonderful!
See all 10 travelocity Reviews

"Very clean, roomy, they also provide free hot breakfast, definitely will go back! " More

By a verified traveller on Thu 24 Oct 2019

Points Of Interest

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Hotel Description

3-star hotel near Niagara College Niagara-on-the-Lake Campus

In shopping district

With a stay at this Glendale hotel, you'll be within half a mile (1 km) of Niagara College Niagara-on-the-Lake Campus and 2 miles (3 km) of Outlet Collection at Niagara. Also, Royal Niagara Golf Club is within 2 miles (3 km) and Meridian Centre is within 6 miles (10 km).

Free perks

This hotel features an indoor pool and a gym. Traveling on business? Take advantage of the 24-hour business center and free WiFi in public areas. Guests will appreciate freebies like continental breakfast and free self parking.

Free WiFi, comfy beds

The 104 guestrooms feature comforts like pillowtop beds and pillow menus, while refrigerators and microwaves offer the conveniences of home. Flat-screen TVs come with cable channels, and other amenities include free WiFi and coffee/tea makers. Housekeeping is available on request.

Standard Room, 2 Queen Beds, Accessible (Mobil Access Tub)

Bed Count 2 Queen Beds Maximum Occupancy 4 Max
C$152* Per night/room 31 Oct. - 1 Nov.

Standard Room, 2 Queen Beds

Bed Count 2 Queen Beds Maximum Occupancy 4 Max

Room, 1 King Bed, Accessible (Roll-In Shower)

Bed Count 1 King Bed Maximum Occupancy 2 Max

Standard Room, 1 King Bed

Bed Count 1 King Bed Maximum Occupancy 2 Max

Standard Room, 1 King Bed, Accessible (Mobility Tub)

Bed Count 1 King Bed Maximum Occupancy 2 Max

Standard Room

Bed Count 1 King Bed Maximum Occupancy 2 Max

Holiday Inn Express Niagara-On-The-Lake, an IHG Hotel ratings based on 10 Verified Reviews

Review Summary
4.6 out of 5 4.5 out of 5.0
Room cleanliness 4.5 out of 5.0
Service & staff 4.5 out of 5.0
Room comfort 0.0 out of 5.0
Hotel condition 5.0 out of 5.0

Guest reviews for Holiday Inn Express Niagara-On-The-Lake, an IHG Hotel

Everyone (4) Couples (3) Family (4)
5 out of 5

Posted by on 23 Jul. 2021

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Comment from Hotel Management

24 Jul. 2021 by John

Thank you for your visit, and for sharing this excellent rating.

4 out of 5

Posted by on 3 Aug. 2019

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Comment from Hotel Management

5 Aug. 2019 by John

Thank you for your stay, and great rating

2 out of 5
Our room was nice. Problem was there was hair in our bed. We had to call and get someone up to change the sheets. Housekeeping left the door ajar when they were finished. We came back only to find our door open. Scary! Would not recommend

Posted by on 29 Jul. 2021

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Comment from Hotel Management

1 Aug. 2021 by JOhn

Thank you for your visit, and for sharing your constructive comments about the visit. Rest assured that your comments have been shared with our housekeeping team accordingly and we will take steps to ensure that this does not happen again

5 out of 5
Very clean, roomy, they also provide free hot breakfast, definitely will go back!

Posted by on 24 Oct. 2019

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Comment from Hotel Management

27 Oct. 2019 by Derrick Medcalf, Guest Services Manager

Thank you for your compliments about our level of cleanliness and about our complimentary breakfast. I'm glad to hear that we have made you into a returning guest and we look forward to welcoming you back!

5 out of 5
Beautiful property and great location. Staff was very friendly and helpful.

Posted by , from California on 10 Oct. 2019

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Comment from Hotel Management

11 Oct. 2019 by John

Thank you for your visit Linda, and for sharing this excellent feedback. We hope you'll plan to stay with us again.

5 out of 5

Posted by on 3 Sep. 2019

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Comment from Hotel Management

3 Sep. 2019 by John

Thank you for the visit, and for taking the time to share this excellent rating.

5 out of 5

Posted by on 18 Aug. 2019

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Comment from Hotel Management

18 Aug. 2019 by John

Thank you for the excellent rating following your visit with us. We hope to see you again.

5 out of 5
Being a pet owner, I liked the idea that we were in a pet friendly room that is well maintained and with big space.

Posted by on 12 Aug. 2019

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Comment from Hotel Management

12 Aug. 2019 by John

Thank you for your visit, and excellent rating.

5 out of 5

Posted by on 24 Jun. 2019

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Comment from Hotel Management

25 Jun. 2019 by John

Thank you for your stay, and excellent rating

5 out of 5
Nice new building in a good location (about halfway between the Falls and the old town of Niagara on the Lake), clean room, comfortable bed, nice shower. Fitness center and pool were nice and well-maintained. Friendly staff and easy check-in. Complimentary breakfast was nice but offerings were a bit lacking.

Posted by on 12 Mar. 2019

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Comment from Hotel Management

13 Mar. 2019 by JOhn

Thank you for your stay, and great feedback. We hope to see you again soon.

About the Holiday Inn Express Niagara-On-The-Lake, an IHG Hotel

Location 524 York Road, Niagara-on-the-Lake, ON L0S1J0

Property Features

Holiday Inn Express Niagara-On-The-Lake, an IHG Hotel offers its guests an indoor pool and a fitness center. A computer station is on site and WiFi is free in public spaces. There's an onsite 24-hour business center. Free breakfast is served daily. The business-friendly Holiday Inn Express Niagara-On-The-Lake, an IHG Hotel also features multilingual staff, coffee/tea in a common area, and concierge services. Free self parking is available. This 3-star Niagara-on-the-Lake hotel is smoke free.

  • 104 guestrooms or units
  • 6 levels
  • Built in 2018
  • Continental breakfast (free)
  • Business center (24 hours)
  • Coffee in lobby
  • Self-service laundry
  • Front desk (24 hours)
  • Express check-out
  • Staff is multilingual
  • Storage area for luggage
  • Concierge
  • Newspapers in lobby (free)
  • Television in lobby
  • ATM
  • Elevator
  • No smoking on site

Family Friendly Amenities

  • Family property
  • Indoor pool
  • Free WiFi
  • Laundry facilities
  • Refrigerator
  • Microwave
  • Free cribs/infant beds

Internet

Available in all rooms: Free WiFi

Available in some public areas: Free WiFi

Parking

Free self parking , Free RV, bus, truck parking

Transport

  • Train station: St. Catharines Station (9.6 km / 5.9 mi)
  • Parking: Free self parking and RV/bus/truck parking

Room Amenities

Holiday Inn Express Niagara-On-The-Lake, an IHG Hotel offers 104 accommodations with laptop-compatible safes and coffee/tea makers. Beds feature pillowtop mattresses. A pillow menu is available. Flat-screen televisions come with premium cable channels. Guests can make use of the in-room refrigerators and microwaves. Bathrooms include shower/tub combinations, complimentary toiletries, and hair dryers. Guests can surf the web using the complimentary wireless Internet access. Business-friendly amenities include desks and phones; free local calls are provided (restrictions may apply). Additionally, rooms include irons/ironing boards and blackout drapes/curtains. Housekeeping is provided daily.

  • Pillowtop beds
  • Flat-screen television
  • Cable channels
  • Premium channels
  • Refrigerator
  • Microwave
  • Coffee maker
  • Pillow options
  • Shower and tub combination
  • Cribs (free)
  • Housekeeping (daily)
  • Local calls (free)
  • Hair dryer
  • Laptop safe
  • Toiletries (free)
  • Telephone
  • Iron and ironing board
  • Desk
  • Blackout drapes
  • Climate control (air conditioning)
  • Ensuite bathroom
  • Wheelchair accessible
  • Wardrobe or closet

Food & Drink

Guests are served free continental breakfast daily from 6:30 AM to 10:00 AM.

Nearby Activities

Recreational amenities at the hotel include an indoor pool and a fitness center.

Hotel Policies

Check-in

  • Check-in time starts at 3:00 PM
  • Minimum check-in age is: 18
  • Check-in time ends at anytime

Special check-in instructions:

Front desk staff will greet guests on arrival.

Front desk staff will greet guests on arrival.

Check-out

  • Check-out by 11 AM

Payment types

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are available for CAD 15.0 per day.
  • Free cribs (infant beds)!

Pet Policy

  • Pets: CAD 25 per accommodation, per stay
  • Maximum 2 per room (weight limit: 60 lbs)
  • Certain rooms only, restrictions apply
  • You can request a pet-friendly room by reaching out to the property at the number on the booking confirmation
  • Service animals are exempt from fees

Policies

Charges for extra guests may apply and vary according to property policy.

A cash deposit, credit card, or debit card for incidental charges and government-issued photo identification may be required upon check-in.

Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.

This property accepts Visa, Mastercard, American Express, Discover, Diners Club, and Carte Blanche. Cash is not accepted. For guests' safety, the property includes a smoke detector in each accommodation. This property advises that enhanced cleaning and guest safety measures are currently in place. Disinfectant is used to clean the property; commonly-touched surfaces are cleaned with disinfectant between stays; bed sheets and towels are laundered at a temperature of at least 60°C/140°F. Personal protective equipment, including masks, will be available to guests. Social distancing measures are in place; staff at the property wear personal protective equipment; a shield is in place between staff and guests in main contact areas; periodic temperature checks are conducted on staff; temperature checks are available to guests; guests are provided with hand sanitizer; cashless payment methods are available for all transactions; contactless room service is available; masks are required in public areas; reservations are required for some onsite facilities. Contactless check-out is available. Enhanced food service safety measures are in place. Individually-wrapped food options are available for breakfast. This property affirms that it follows the cleaning and disinfection practices of Clean Promise (IHG). This property affirms that it adheres to the cleaning and disinfection practices of Safe Travels (WTTC - Global).

  • Service animals are allowed
  • Service animals are exempt from fees/restrictions
  • Debit cards not accepted
  • Staffed front desk
  • LGBTQIA friendly
  • Property is cleaned with disinfectant
  • Staff wears personal protective equipment
  • Protective clothing is available to guests
  • Masks are available to guests
  • Shield between guests and staff in main contact areas
  • Guests are provided with free hand sanitizer
  • Social distancing measures are in place
  • Contactless check-in is not available
  • Property follows a brand or regulatory agency's sanitization guidelines Clean Promise (IHG)
  • Property confirms they are implementing enhanced cleaning measures
  • Individually-wrapped food options are available
  • Individually-wrapped food options are available for breakfast
  • No gap period between guest stays
  • Staff temperature checks are conducted regularly
  • Temperature checks are available to guests
  • Bed sheets and towels are washed at a temperature of at least 60°C/140°F
  • Commonly-touched surfaces are cleaned with disinfectant
  • Property confirms they are implementing guest safety measures
  • Contactless check-out is available
  • Property follows sanitization practices of Safe Travels (WTTC - Global)
  • Guest accommodation is not sealed after cleaning
  • Electrostatic spray is not used for disinfection
  • Cashless transactions are available
  • Masks are compulsory at the property
  • Contactless food service / room service is available
  • Reservation might be required for some facilities onsite
  • Mobile key entry is not available
  • Food service has been amended for enhanced safety

Fees

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Pet fee: CAD 25 per accommodation, per stay
  • Service animals are exempt from fees
  • Late check-out is available for a fee (subject to availability, amount varies)
  • Rollaway bed fee: CAD 15.0 per day

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

Hotel Names

  • Holiday Inn Express Niagara-On-The-Lake Hotel
  • Inn Express NiagaraOnThe
  • Holiday Inn Express Niagara On The Lake
  • Holiday Inn Express Niagara-On-The-Lake, an IHG Hotel Hotel

You should know

  • Pool access available from 7:00 AM to 11:00 PM.
  • Registered guests are the only ones allowed to be in guestrooms.
  • Pets are welcome in certain rooms only; other restrictions apply (please see the Fees section for related charges). To make arrangements for your pet, contact the property directly at the number on your booking confirmation.
  • This property welcomes guests of all sexual orientations and gender identities (LGBTQ friendly).
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Most Popular

*Price based on the lowest price found within past 24 hours and based upon one night stay for two adults over the next thirty days. Prices and availability subject to change. Additional terms may apply.