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4.5 out of 5

"Fabulous suite. Great staff! A great vacation getaway. " More

By a verified traveller on Wed 23 Sep 2020

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Hotel Description

4-star romantic resort in Glendale

In shopping district

Within a 10-minute walk of this Glendale resort, you'll find Outlet Collection at Niagara and Niagara College Niagara-on-the-Lake Campus. Lundy's Lane and Brock University are also within 6 miles (10 km).

Full-service spa, health club

A full-service spa, 3 restaurants, and 3 indoor tennis courts are all featured at this eco-friendly resort. Traveling on business? Take advantage of the business center, express check-out, and valet parking. You'll appreciate the indoor pool, bar/lounge, and coffee shop.

WiFi, LCD TVs

The 220 guestrooms have LCD TVs with cable channels and offer WiFi and minibars. Room service, premium bedding, and coffee/tea makers are also available.

Superior Double Room, 2 Double Beds

Bed Count 2 Full Beds Maximum Occupancy 4 Max
C$146* Per night/room 12 Oct. - 13 Oct.

Superior Room, 1 King Bed

Bed Count 1 King Bed Maximum Occupancy 3 Max

Luxury Executive Suite, 1 King Bed

Bed Count 1 King Bed Maximum Occupancy 3 Max

Standard Room, 2 Queen Beds, Tower

Bed Count 2 Queen Beds Maximum Occupancy 4 Max

Luxury Deluxe Suite

Bed Count 1 King Bed Maximum Occupancy 3 Max

White Oaks Resort & Spa ratings based on 12 Verified Reviews

Review Summary
4.5 out of 5 4.5 out of 5.0
Room cleanliness 4.5 out of 5.0
Service & staff 5.0 out of 5.0
Room comfort 4.5 out of 5.0
Hotel condition 4.5 out of 5.0

Guest reviews for White Oaks Resort & Spa

Everyone (10) Couples (1) Family (1)
5 out of 5

Posted by on 4 Sep. 2020

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4 out of 5

Posted by on 20 Aug. 2020

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4 out of 5
Convenient location to the wineries and casinos. Great food on premises.

Posted by on 13 Jan. 2020

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4 out of 5
Signed up for White Oaks rewards and was denied getting the points because i booked through Travelocity

Posted by on 2 Jul. 2019

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5 out of 5
Fabulous suite. Great staff! A great vacation getaway.

Posted by , from Niagara on-the-Lake on 23 Sep. 2020

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Comment from Hotel Management

23 Sep. 2020 by Lindy - Guest Services Liaison

Hi Charleson, Thank you for your review! We are so pleased that you enjoyed your suite and that our team took great care of you while here at White Oaks! We look forward to your next visit!

5 out of 5
Great location to outlet shopping, clean rooms, great restaurants!

Posted by on 14 Nov. 2019

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5 out of 5
They are great love this place clean friendly just an all around great place

Posted by on 4 Aug. 2019

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5 out of 5

Posted by on 28 Jul. 2019

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2 out of 5

Posted by on 6 May 2019

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5 out of 5

Posted by on 19 Feb. 2019

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Property Features

White Oaks Resort & Spa offers its guests a full-service spa, indoor tennis courts, and an indoor pool. There are 3 restaurants on site, along with a coffee shop/café. You can enjoy a drink at the bar/lounge. A computer station is on site and WiFi is available in public spaces for a fee. You'll find a business center on site. A health club, a spa tub, and a sauna are also featured at the eco-friendly White Oaks Resort & Spa. Parking is available for a fee. This 4-star Niagara-on-the-Lake resort is smoke free.

  • 220 guestrooms or units
  • 7 levels
  • 3 dining venues
  • Bar or lounge
  • Coffee shop
  • Supervised kid's activities (surcharge)
  • Childcare (surcharge)
  • Business facilities
  • Conference space
  • Breakfast available (surcharge)
  • Dry cleaning
  • Self-service laundry
  • Front desk (24 hours)
  • Express check-out
  • Storage area for luggage
  • Front-desk safe
  • Tour and ticket information
  • Concierge
  • Wedding services available
  • Terrace
  • Garden
  • Gift shop
  • Beauty salon
  • Newspapers in lobby (free)
  • Fireplace in lobby
  • ATM
  • Bellhop
  • Elevator
  • No smoking on site

Internet

Available in all rooms: WiFi (surcharge)

Available in some public areas: WiFi (surcharge)

Parking

Self parking (surcharge) , Valet parking (surcharge)

Transport

  • Airport: Pearson Intl. Airport (YYZ) (113.5 km / 70.5 mi)
  • Train station: St. Catharines Station (8.8 km / 5.5 mi)
  • Property shuttles: Area shuttle and shopping center shuttle
  • Parking: Valet parking and self parking available for a surcharge

Room Amenities

White Oaks Resort & Spa offers 220 accommodations with minibars and safes. Beds feature premium bedding. 37-inch LCD televisions come with premium cable channels and pay movies. Bathrooms include shower/tub combinations, bathrobes, complimentary toiletries, and hair dryers. In-room wireless Internet access is available for a surcharge. Business-friendly amenities include desks and complimentary newspapers. Additionally, rooms include coffee/tea makers and irons/ironing boards. Refrigerators and hypo-allergenic bedding can be requested. Housekeeping is provided daily.

  • Minibar
  • In-room dining (limited hours)
  • LCD television
  • Cable channels
  • Premium channels
  • Movies for purchase
  • Refrigerator available
  • Coffee maker
  • Luxury bedding
  • Hypo-allergenic bedding
  • Shower and tub combination
  • Housekeeping (daily)
  • Newspapers (free)
  • Hair dryer
  • Safe
  • Bathrobes
  • Toiletries (free)
  • Iron and ironing board
  • Desk
  • Blackout drapes
  • Climate control (air conditioning)
  • Ensuite bathroom
  • Connecting rooms available

Food & Drink

For a fee, guests can enjoy full breakfast daily from 7 AM to 11:30 AM.

LIV - This fine-dining restaurant serves breakfast and dinner. Guests can enjoy drinks at the bar. Reservations are required.

Play Bar & Grill - This restaurant serves lunch and dinner. Guests can enjoy drinks at the bar. A children's menu is available. Reservations are required. Open daily.

Grow Kitchen & Cafe - This café serves breakfast, lunch, and light fare. Open daily.

Room service (during limited hours) is available.

Spa Services

  • Hot stone massage
  • Deep tissue massage
  • Spa tub in spa
  • Minimum age to access spa is 13
  • Manicures and pedicures
  • Body treatments
  • Body wraps
  • Facial treatments
  • Massages

Hotel Policies

Check-in

  • Check-in time starts at 4:00 PM
  • Check-in time ends at 11:30 PM
  • Minimum check-in age is: 19

Special check-in instructions:

Front desk staff will greet guests on arrival. For more details, please contact the property using the information on the booking confirmation.

Front desk staff will greet guests on arrival. For more details, please contact the property using the information on the booking confirmation.

Check-out

  • Check-out by 11 AM

Payment types

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are available for CAD 20.0 per night.

Pet Policy

  • No pets allowed, but service animals are welcome

Policies

Charges for extra guests may apply and vary according to property policy.

A credit card for incidental charges and government-issued photo identification may be required upon check-in.

Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges. The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation. For guests' safety, the property includes a carbon monoxide detector, a fire extinguisher, a smoke detector, a security system, a first aid kit, and window guards in each accommodation. This property advises that enhanced cleaning and guest safety measures are currently in place.Disinfectant is used to clean the property; commonly-touched surfaces are cleaned with disinfectant between stays; bed sheets and towels are laundered at a temperature of at least 60°C/140°F.Social distancing measures are in place; staff at the property wear personal protective equipment; a shield is in place between staff and guests in main contact areas; guests are provided with hand sanitizer.Contactless check-out is available.Each guestroom is kept vacant for a minimum of 24 hours between bookings.

  • Service animals are allowed
  • Service animals are exempt from fees/restrictions
  • Temperature checks are not available to guests
  • Bed sheets and towels are washed at a temperature of at least 60°C/140°F
  • Commonly-touched surfaces are cleaned with disinfectant
  • Property confirms they are implementing guest safety measures
  • Contactless check-out is available
  • Property is cleaned with disinfectant
  • Staff wears personal protective equipment
  • Security system
  • Protective clothing is not available to guests
  • Shield between guests and staff in main contact areas
  • Property does not follow sanitization practices of any association
  • Guests are provided with free hand sanitizer
  • Staffed front desk
  • Social distancing measures are in place
  • Contactless check-in is not available
  • Property confirms they are implementing enhanced cleaning measures
  • Individually-wrapped food options are not available
  • Debit cards
  • gap period enforced between guest stays 24 hours

Fees

Guests will be asked to pay the following charges at the property:

  • Breakage deposit: CAD 50.00 per night

We've listed all charges provided to us by the property, but they may vary based on length of stay or the room booked.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Breakfast fee: between CAD 15 and CAD 25 for adults, CAD 3.5 and CAD 5.75 for children (approximately)
  • Fee for in-room wireless Internet: CAD 15 per night (rates may vary)
  • Fee for wireless Internet in public areas: CAD 15 per night (rates may vary)
  • Self parking fee: CAD 15 per day
  • Valet parking fee: CAD 20 per day
  • Late check-out fee: CAD 50 (subject to availability)
  • Refrigerator fee: CAD 10 per day
  • Rollaway bed fee: CAD 20.0 per night

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

Hotel Names

  • White Oaks
  • White Oaks Niagara-on-the-Lake
  • White Oaks Resort
  • White Oaks Resort Niagara-on-the-Lake
  • White Oak Resort Anbd Spa
  • White Oaks Hotel Niagara-On-The-Lake
  • White Oaks Spa
  • White Oaks Conference Resort And Spa
  • White Oaks Conference Hotel
  • Niagara On The Lake White Oaks
  • White Oaks Resort Spa
  • White Oaks Resort & Spa Resort
  • White Oaks Resort & Spa Niagara-on-the-Lake
  • White Oaks Resort & Spa Resort Niagara-on-the-Lake

You should know

  • Reservations are needed for golf tee times, massage services, and spa treatments. For reservations, contact the resort before arrival using the contact information on the booking confirmation.
  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.

Awards & Affiliations

  • Green Key Eco-Rating Program
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*Price based on the lowest price found within past 24 hours and based upon one night stay for two adults over the next thirty days. Prices and availability subject to change. Additional terms may apply.