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4.7 out of 5

"Great location for a trip to Ontario. Perfect to travel to the falls and Niagara on the Lake. The casual restaurant Play was very good. The brunch at ... " More

By a verified traveller on Wed 01 Aug 2018

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Hotel Description

4-star romantic resort in Glendale

In shopping district

Within a 10-minute walk of this Glendale resort, you'll find Outlet Collection at Niagara and Niagara College Niagara-on-the-Lake Campus. Lundy's Lane and Brock University are also within 6 miles (10 km).

Full-service spa, health club

A full-service spa, 3 restaurants, and 3 indoor tennis courts are all featured at this smoke-free resort. Traveling on business? Take advantage of the business center, express check-out, and valet parking. You'll appreciate the indoor pool, bar/lounge, and concierge services.

Luxe linens, WiFi

In addition to WiFi, the 220 guestrooms offer minibars and room service. Premium bedding, coffee/tea makers, and free newspapers are also available.

Superior Double Room, 2 Double Beds

Bed Count 2 Full Beds Maximum Occupancy 4 Max
C$128* Per night/room 15 Dec. - 16 Dec.

Superior Room, 1 King Bed

Bed Count 1 King Bed Maximum Occupancy 3 Max

Luxury Executive Suite, 1 King Bed

Bed Count 1 King Bed Maximum Occupancy 3 Max

Standard Room, 2 Queen Beds, Tower

Bed Count 2 Queen Beds Maximum Occupancy 4 Max

Luxury Deluxe Suite

Bed Count 1 King Bed Maximum Occupancy 3 Max

White Oaks Resort & Spa ratings based on 15 Verified Reviews

Review Summary
4.7 out of 5 4.5 out of 5.0
Room cleanliness 5.0 out of 5.0
Service & staff 5.0 out of 5.0
Room comfort 5.0 out of 5.0
Hotel condition 4.5 out of 5.0

Guest reviews for White Oaks Resort & Spa

Everyone (10) Couples (2)
4 out of 5
Signed up for White Oaks rewards and was denied getting the points because i booked through Travelocity

Posted by on 2 Jul. 2019

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5 out of 5
Great location to outlet shopping, clean rooms, great restaurants!

Posted by on 14 Nov. 2019

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5 out of 5
They are great love this place clean friendly just an all around great place

Posted by on 4 Aug. 2019

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5 out of 5

Posted by on 28 Jul. 2019

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2 out of 5

Posted by on 6 May 2019

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5 out of 5

Posted by on 19 Feb. 2019

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5 out of 5
Quaint, very well managed hotel although could use softer beds.

Posted by on 30 Jan. 2019

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5 out of 5
Great location for a trip to Ontario. Perfect to travel to the falls and Niagara on the Lake. The casual restaurant Play was very good. The brunch at Liv was the only disappointment food was cold. Lovely friendly staff throughout the hotel.

Posted by on 1 Aug. 2018

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Comment from Hotel Management

2 Aug. 2018 by Manager

Dear Guest, Thank you for your feedback and comments, letting us know you enjoyed our location, our team and dining in Play. We are sorry to hear of your disappointment with the Liv dining as that is not up to the high quality we strive to provide. We will be sure to pass this along to our Dining room managers. Thank you.

5 out of 5

Great get away!

Pros: Hotel staff, decor, cleanliness, food!
Cons: Fireplace - is not really a fireplace!
Location: Winery and craft breweries abound! shopping is good! everything is in close proximity!
Wonderful facility, staff, experience! Genuine interest in making our weekend retreat special.

Posted by , from Erie, PA on 6 Mar. 2017

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4 out of 5

Nice hotel away from busy downtown Niagara

We stayed for a long weekend. The room was clean and comfort. The bed was a little too firm for us but was OK. The resort was quiet and locates near the many vineyards in the area.

Posted by on 10 Aug. 2016

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Property Features

White Oaks Resort & Spa offers its guests a full-service spa, indoor tennis courts, and an indoor pool. There are 3 restaurants on site, along with a coffee shop/café. You can enjoy a drink at the bar/lounge. A computer station is on site and WiFi is available in public spaces for a fee. You'll find a business center on site. A health club, a spa tub, and a sauna are also featured at the eco-friendly White Oaks Resort & Spa. For a fee, parking is available. This 4-star Niagara-on-the-Lake resort is smoke free.

  • 220 guestrooms or units
  • 7 levels
  • 3 dining venues
  • Bar or lounge
  • Coffee shop
  • Supervised kid's activities (surcharge)
  • Childcare (surcharge)
  • Business facilities
  • Conference space
  • Breakfast available (surcharge)
  • Dry cleaning
  • Front desk (24 hours)
  • Express check-out
  • Storage area for luggage
  • Front-desk safe
  • Tour and ticket information
  • Concierge
  • Wedding services available
  • Terrace
  • Garden
  • Gift shop
  • Beauty salon
  • Newspapers in lobby (free)
  • Fireplace in lobby
  • ATM
  • Bellhop
  • Elevator
  • No smoking on site

Internet

Available in all rooms: WiFi (surcharge)

Available in some public areas: WiFi (surcharge)

Parking

Self parking (surcharge) , Valet parking (surcharge)

Transport

  • Airport: Toronto, ON (YYZ-Pearson Intl.) (113.5 km / 70.5 mi)
  • Train station: St. Catharines Station (8.8 km / 5.5 mi)
  • Property shuttles: Area shuttle and shopping center shuttle
  • Parking: Valet parking and self parking available for a surcharge

Room Amenities

White Oaks Resort & Spa offers 220 air-conditioned accommodations with minibars and safes. Beds feature premium bedding. Televisions come with pay movies. Bathrooms include shower/tub combinations, bathrobes, complimentary toiletries, and hair dryers. In-room wireless Internet access is available for a surcharge. Business-friendly amenities include desks and complimentary newspapers. Additionally, rooms include coffee/tea makers and irons/ironing boards. Refrigerators and hypo-allergenic bedding can be requested. Housekeeping is provided daily.

  • Minibar
  • In-room dining (limited hours)
  • Premium channels
  • Movies for purchase
  • Refrigerator available
  • Coffee maker
  • Luxury bedding
  • Hypo-allergenic bedding
  • Shower and tub combination
  • Housekeeping (daily)
  • Newspapers (free)
  • Hair dryer
  • Safe
  • Bathrobes
  • Toiletries (free)
  • Iron and ironing board
  • Desk
  • Blackout drapes
  • Climate control (air conditioning)
  • Ensuite bathroom
  • Connecting rooms available

Food & Drink

For a fee, guests can enjoy full breakfast daily from 7 AM to 11:30 AM.

LIV - This fine-dining restaurant serves breakfast and dinner. Guests can enjoy drinks at the bar. Reservations are required.

Play Bar & Grill - This restaurant serves lunch and dinner. Guests can enjoy drinks at the bar. A children's menu is available. Reservations are required. Open daily.

Grow Kitchen & Cafe - This café serves breakfast, lunch, and light fare. Open daily.

Room service (during limited hours) is available.

Spa Services

  • Hot stone massage
  • Deep tissue massage
  • Spa tub in spa
  • Minimum age to access spa is 13
  • Manicures and pedicures
  • Body wraps
  • Body treatments
  • Facial treatments
  • Massages

Hotel Policies

Check-in

  • Check-in time ends at 11:30 PM
  • Check-in time starts at 4 PM
  • Minimum check-in age is: 19

Check-out

  • Check-out by 11 AM

Payment types

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are available for CAD 20 per night.

Pets

  • No pets allowed, but service animals are welcome

Policies

This property requires 1-night deposit for any bookings of 5 or more rooms where payment for the stay will be made on site instead of at the time of booking. To complete the reservation process and obtain additional information, please contact the property using the information on the reservation confirmation received after booking.

Charges for extra guests may apply and vary according to property policy.

A credit card for incidental charges and government-issued photo identification are required upon check-in.

Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges. The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation. For guests' safety, the property includes a carbon monoxide detector, a fire extinguisher, a smoke detector, a security system, a first aid kit, and window guards in each accommodation.

  • Only service animals are allowed
  • Security system
  • Debit cards

Fees

Guests will be asked to pay the following charges at the property:

  • Breakage deposit: CAD 50.00 per night

We've listed all charges provided to us by the property, but they may vary based on length of stay or the room booked.

Please note that a deposit will be taken at the time of booking for guests booking 5 or more rooms. For more details, please contact the property using the information on the reservation confirmation received after booking.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Breakfast fee: between CAD 15 and CAD 25 for adults, CAD 3.5 and CAD 5.75 for children (approximately)
  • Fee for in-room wireless Internet: CAD 15 per night (rates may vary)
  • Fee for wireless Internet in public areas: CAD 15 per night (rates may vary)
  • Self parking fee: CAD 15 per day
  • Valet parking fee: CAD 20 per day
  • Late check-out fee: CAD 50 (subject to availability)
  • Refrigerator fee: CAD 10 per day
  • Rollaway bed fee: CAD 20 per night

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

Hotel Names

  • White Oaks
  • White Oaks Niagara-on-the-Lake
  • White Oaks Resort
  • White Oaks Resort Niagara-on-the-Lake
  • White Oak Resort Anbd Spa
  • White Oaks Hotel Niagara-On-The-Lake
  • White Oaks Spa
  • White Oaks Conference Resort And Spa
  • White Oaks Conference Hotel
  • Niagara On The Lake White Oaks
  • White Oaks Resort Spa
  • White Oaks Resort & Spa Resort
  • White Oaks Resort & Spa Niagara-on-the-Lake
  • White Oaks Resort & Spa Resort Niagara-on-the-Lake

You should know

  • Reservations are needed for golf tee times, massage services, and spa treatments. For reservations, contact the resort before arrival using the contact information on the booking confirmation.
  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.

Awards & Affiliations

Green / Sustainable Property
This property participates in Green Key Eco-Rating Program, a program that measures the property's impact on one or more of the following: environment, community, cultural-heritage, the local economy.

url importing https://www.travelocity.ca/Niagara-on-the-Lake-Hotels-White-Oaks-Resort-&-Spa.h444572-p2.Hotel-Reviews?rm1=a2&
*Price based on the lowest price found within past 24 hours and based upon one night stay for two adults over the next thirty days. Prices and availability subject to change. Additional terms may apply.