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Sheraton On The Falls Hotel

4-star property
5875 Falls Ave, Niagara Falls, ON 1-855-887-0424
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3.9 out of 5
Good!
See all 144 Travelocity Reviews

"I would definitely recommend the rooms with the Falls view! Excellent! " More

By a verified traveller on Tue 07 Jan 2020

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Hotel Description

Family-friendly 4-star hotel near Crystal Caves

City center retreat

Your stay at this hotel will put you steps from Oakes Garden Theatre and a 5-minute walk from Casino Niagara. Crystal Caves and Fallsview Indoor Waterpark are also within half a mile (1 km).

Casino, 24-hour fitness

This romantic hotel features a casino, a full-service spa, and a water park. Bring the family and enjoy the mini golf, children's pool, and waterslide. Enjoy a meal in one of the 3 restaurants and freebies like WiFi in public areas and a casino shuttle.

WiFi, cable TV

Along with WiFi, the 669 guestrooms offer room service and cable TV. Other amenities include premium bedding, hair dryers, and safes.

Room, 2 Queen Beds, No View

Bed Count 2 Queen Beds Maximum Occupancy 5 Max
C$102* Per night/room 23 Feb. - 24 Feb.

Room, 2 Queen Beds, View (Falls View)

Bed Count 2 Queen Beds Maximum Occupancy 5 Max

Deluxe Room, 1 King Bed, View (Falls View, High Floor)

Bed Count 1 King Bed Maximum Occupancy 3 Max

Deluxe Room, 2 Queen Beds, View (Falls View, High Floor)

Bed Count 2 Queen Beds Maximum Occupancy 5 Max

Room, 2 Queen Beds, View

Bed Count 2 Queen Beds Maximum Occupancy 5 Max

Room, 2 Queen Beds, View (American Falls View)

Bed Count 2 Queen Beds Maximum Occupancy 5 Max

Sheraton On The Falls Hotel ratings based on 144 Verified Reviews

Review Summary
3.9 out of 5 4.0 out of 5.0
Room cleanliness 4.0 out of 5.0
Service & staff 4.0 out of 5.0
Room comfort 4.0 out of 5.0
Hotel condition 4.0 out of 5.0

Guest reviews for Sheraton On The Falls Hotel

Everyone (47) Couples (8) Family (16)
4 out of 5
The only downfall is distance and cost of self parking Overnight should be reduced rates

Posted by on 3 Nov. 2019

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Comment from Hotel Management

5 Dec. 2019 by FD

Thank you for taking the time to leave your feedback! We are happy to see you enjoyed your time here and do hope to see you another time!

5 out of 5
Nice clean property, staff pleasant and view from room was amazing!

Posted by on 15 Oct. 2019

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Comment from Hotel Management

7 Dec. 2019 by FD

Thank you for taking the time to leave your feedback! We are happy to hear that you enjoyed your stay here at our property. Our view is hard to beat! We hope to see you another time!

4 out of 5
I would definitely recommend the rooms with the Falls view! Excellent!

Posted by on 7 Jan. 2020

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5 out of 5

Posted by on 11 Dec. 2019

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Comment from Hotel Management

12 Dec. 2019 by FD

Thank you so much for taking the time to leave your feedback! We are happy to see you enjoyed your time here at our Sheraton property and do hope to see you another time!

5 out of 5

Posted by on 8 Dec. 2019

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Comment from Hotel Management

12 Dec. 2019 by FD

Thank you so much for taking the time to leave your feedback! We are happy to see you enjoyed your time here at our Sheraton property and do hope to see you another time!

4 out of 5
Great staff and room. Being an elderly person there was too much walking.

Posted by on 16 Oct. 2019

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Comment from Hotel Management

7 Dec. 2019 by FD

Thank you for taking the time to leave your feedback! We are happy to hear that you enjoyed your stay here at our property. We hope to see you another time!

1 out of 5
Nice big hotel the lobby offered a lot of things to do

Posted by on 15 Oct. 2019

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Comment from Hotel Management

7 Dec. 2019 by FD

Thank you for taking the time to leave your feedback! We are happy to hear that you enjoyed your stay here at our property! We hope to see you another time!

5 out of 5
We loved the view from our room. Room was spacious and clean. Convenient to Clifton Hills, Niagara Falls, Horacio Hornblower., Queen Victoria Park. We did not use our car for the 2 days we stayed. We walked everywhere. Staff at the Sheraton were amazing

Posted by on 10 Oct. 2019

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Comment from Hotel Management

7 Dec. 2019 by FD

Thank you so much for taking the time to leave your feedback! We are happy to hear you enjoyed your stay here at our property. We will be sure to pass this message along to our staff, as they are always happy to learn they have helped make our guests stay the best it can be! We hope to see you another time!

5 out of 5
I liked getting around indoors thru the arcade without going outside.

Posted by on 6 Oct. 2019

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5 out of 5
Great location and amenities. Parking was a bit high $35 per night but everything else was reasonable.

Posted by on 1 Oct. 2019

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About the Sheraton On The Falls Hotel

Location 5875 Falls Ave, Niagara Falls, ON L2G3K7

Renovations + Closures

The property will be renovating from 01 February 2020 to 31 March 2020 (completion date subject to change). The following areas are affected:

  • Guestrooms

During renovations, the hotel will make every effort to minimize noise and disturbance.

Property Features

There are 3 restaurants on site, as well as a snack bar/deli and a grocery/convenience store. WiFi is free in public spaces. Sheraton On The Falls Hotel offers its guests a full-service spa, a water park (surcharge), and a waterslide. There are 18 meeting rooms available. A casino, a children's pool, and a nightclub are also featured at the family-friendly Sheraton On The Falls Hotel. Parking is available for a fee. This 4-star Niagara Falls hotel is smoke free.

  • 669 guestrooms or units
  • 22 levels
  • 3 dining venues
  • Casino
  • Nightclub
  • Deli
  • Poolside lounge chairs
  • Charging station for electric cars
  • Conference center
  • Breakfast available (surcharge)
  • Front desk (24 hours)
  • Staff is multilingual
  • Storage area for luggage
  • Front-desk safe
  • Tour and ticket information
  • Concierge
  • Game room or arcade
  • Convenience store
  • Terrace
  • Gift shop
  • Newspapers in lobby (free)
  • ATM
  • Onsite shopping
  • No smoking on site

Internet

Available in all rooms: WiFi (surcharge)

Available in some public areas: Free WiFi

Parking

Self parking (surcharge) , Valet parking (surcharge)

Transport

  • Airport: Buffalo, NY (BUF-Buffalo Niagara Intl.) (43.7 km / 27.1 mi)
  • Train station: Niagara Falls Station (2.9 km / 1.8 mi)
  • Property shuttles: Free casino shuttle
  • Parking: Valet parking and self parking available for a surcharge

Room Amenities

Sheraton On The Falls Hotel offers 669 air-conditioned accommodations with safes and hair dryers. Beds feature premium bedding. Televisions come with cable channels and pay movies. In-room wireless Internet access is available for a surcharge. Additionally, rooms include irons/ironing boards and complimentary toiletries.

  • In-room dining (limited hours)
  • Cable channels
  • Movies for purchase
  • Luxury bedding
  • Hair dryer
  • Safe
  • Toiletries (free)
  • Iron and ironing board
  • Desk
  • Blackout drapes
  • Air conditioning
  • Ensuite bathroom

Food & Drink

For a fee, guests can enjoy buffet breakfast daily from 7 AM to 11 AM.

Massimo’s Italian - This fine-dining restaurant specializes in Italian cuisine and serves dinner only. Guests can enjoy drinks at the bar.

Fallsview Buffet - This buffet restaurant serves dinner only. Open daily.

Breakfast Buffet on 13 - This buffet restaurant serves breakfast and lunch. Open daily.

Niagara Vines Lobby Wineb - This wine bar serves dinner only. Open daily.

Starbucks - This coffee shop serves breakfast and lunch. Open daily.

Room service (during limited hours) is available.

Spa Services

  • Number of treatment rooms 4
  • Couples treatment rooms
  • Manicures and pedicures
  • Body wraps
  • Body treatments
  • Body scrubs
  • Facial treatments
  • Aromatherapy treatments
  • Hydrotherapy treatments
  • Ayurvedic treatments
  • Hot stone massage
  • Spa tub in spa
  • Minimum age to access spa is 18
  • Massages

Hotel Policies

Check-in

  • Check-in time starts at 4 PM
  • Check-in time ends at midnight
  • Minimum check-in age is: 18

Check-out

  • Check-out by noon

Payment types

Children and extra beds

  • Children are welcome.
  • Kids stay free! Children stay free when using existing bedding.
  • Rollaway/extra beds are available for CAD 25.0 per stay.

Policies

Charges for extra guests may apply and vary according to property policy.

A cash deposit, credit card, or debit card for incidental charges and government-issued photo identification are required upon check-in.

Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.

  • Debit cards not accepted
  • UnionPay
  • No pets or service animals allowed

Fees

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for buffet breakfast: CAD 27.95 for adults and CAD 14.00 for children (approximately)
  • Fee for in-room wireless Internet: CAD 15.95 per day (rates may vary)
  • Self parking fee: CAD 35 per night (in/out privileges)
  • Valet parking fee: CAD 55 per night (in/out privileges)
  • Rollaway bed fee: CAD 25.0 per stay

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

Hotel Names

  • Falls Sheraton
  • Sheraton Falls
  • Sheraton Hotel Falls
  • Niagara Falls Sheraton
  • Sheraton Hotel Niagara Falls
  • Sheraton Niagara Falls
  • Sheraton On The Falls Hotel Niagara Falls
  • Sheraton Falls Hotel Niagara Falls
  • Sheraton Falls Hotel
  • Sheraton Falls Niagara Falls
  • Sheraton On The Falls Hotel Niagara
  • Sheraton On The Falls
  • Sheraton On The Falls
  • Sheraton On The Falls Hotel Hotel
  • Sheraton On The Falls Hotel Niagara Falls
  • Sheraton On The Falls Hotel Hotel Niagara Falls

You should know

  • Pool access available from 8:00 AM to 10:00 PM.
  • Reservations are needed for massage services and spa treatments. For reservations, contact the hotel before arrival using the contact information on the booking confirmation.
url importing https://www.travelocity.ca/Niagara-Falls-Hotels-Sheraton-On-The-Falls-Hotel.h194534-p2.Hotel-Reviews?rm1=a2&

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*Price based on the lowest price found within past 24 hours and based upon one night stay for two adults over the next thirty days. Prices and availability subject to change. Additional terms may apply.