City center retreat
Your stay at this hotel will put you steps from Oakes Garden Theatre and a 5-minute walk from Casino Niagara. Fallsview Indoor Waterpark and Queen Victoria Park are also within half a mile (1 km).
Casino, outdoor pool
This romantic hotel features a casino, a full-service spa, and a water park. Bring the family and enjoy the mini golf, children's pool, and waterslide. Enjoy a meal in one of the 3 restaurants and freebies like WiFi in public areas and a casino shuttle.
Featuring conveniences like refrigerators and coffee/tea makers, the 669 guestrooms also offer WiFi and TVs with cable channels. Room service, premium bedding, and free bottled water are also available. Housekeeping is available on request.
29 Jun. 2020 by Guest Experience Manager
Dear Guest, thank you for taking the time to post a review of your time with us. We regret that some of our amenities were not available during your stay, and we are disappointed to read our accommodations did not provide the value you were hoping for. Everything we do is in the best interest of our guests and associates, so we appreciate your patience at this time. On a positive note, we thank you for recognizing our team for their helpful, friendly service. It was a pleasure to have you as our guest, and we hope you will give us a chance to provide you with the exceptional stay you deserve. Zach, Guest Experience Manager
19 Apr. 2020 by Guest Experience Manager
Dear Guest, thank you for choosing to stay with us and for the generous rating. We are delighted to have exceeded your expectations and look forward to your next visit. Zach Guest Experience Manager
5 Dec. 2019 by FD
Thank you for taking the time to leave your feedback! We are happy to see you enjoyed your time here and do hope to see you another time!
7 Dec. 2019 by FD
Thank you for taking the time to leave your feedback! We are happy to hear that you enjoyed your stay here at our property. Our view is hard to beat! We hope to see you another time!
25 Apr. 2020 by Guest Experience Manager
Dear Guest, thank you for staying with us and for your gracious rating. On behalf of all of us at Sheraton on the Falls Hotel, we would like to invite you for another outstanding visit. Zach, Guest Experience Manager
Sheraton On The Falls Hotel offers its guests a full-service spa, a water park (surcharge), and a waterslide. There are 3 restaurants on site, as well as a coffee shop/café and a snack bar/deli. You can enjoy a drink at the bar/lounge. WiFi is free in public spaces. You'll find a business center on site. There are 18 meeting rooms available. A casino, an outdoor pool, and an indoor pool are also featured at the family-friendly Sheraton On The Falls Hotel. For a fee, parking is available. This 4-star Niagara Falls hotel is smoke free.
Available in all rooms: WiFi (surcharge)
Available in some public areas: Free WiFi
Self parking (surcharge) , Valet parking (surcharge)
Sheraton On The Falls Hotel offers 669 air-conditioned accommodations with safes and complimentary bottled water. Beds feature premium bedding. Televisions come with cable channels and pay movies. Refrigerators and coffee/tea makers are provided. Bathrooms include shower/tub combinations, complimentary toiletries, and hair dryers. In-room wireless Internet access is available for a surcharge. Business-friendly amenities include desks and phones. Additionally, rooms include irons/ironing boards and blackout drapes/curtains. Housekeeping is offered on request and hypo-allergenic bedding can be requested.
For a fee, guests can enjoy English breakfast daily from 7 AM to 11 AM.
Massimo’s Italian - This fine-dining restaurant specializes in Italian cuisine and serves dinner only. Guests can enjoy drinks at the bar.
Fallsview Buffet - This buffet restaurant serves dinner only. Open daily.
Breakfast Buffet on 13 - This buffet restaurant serves breakfast and lunch. Open daily.
Niagara Vines Lobby Wineb - This wine bar serves dinner only. Open daily.
Starbucks - This coffee shop serves breakfast and lunch. Open daily.
Room service (during limited hours) is available.
Special check-in instructions:
Front desk staff will greet guests on arrival.
Front desk staff will greet guests on arrival.
Charges for extra guests may apply and vary according to property policy.
A cash deposit, credit card, or debit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
This property accepts credit cards. Cash is not accepted. This property advises that enhanced cleaning and guest safety measures are currently in place. Disinfectant is used to clean the property. Guests are provided with hand sanitizer and masks are required in public areas. This property affirms that it follows the cleaning and disinfection practices of Commitment to Clean (Marriott).
The fees and deposits listed below will be charged at the time of service, check-in, or check-out.
This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.