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4.3 out of 5

"Nice and clean and quiet Fast and friendly service " More

By a verified traveller on Sat 01 Jun 2019

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Hotel Description

Hotel near California State University East Bay in Castro Valley

Heart of Castro Valley

You'll be steps from Golden Tee Golfland and within a 10-minute walk of Eden Medical Center. Hayward Japanese Gardens and Hayward City Hall are also within 3 miles (5 km).

Free perks

This hotel features a fitness center and a seasonal outdoor pool. Traveling on business? Take advantage of the 24-hour business center and free WiFi in public areas. Enjoy the spa tub and free perks like continental breakfast and free self parking.

Free WiFi, refrigerators

Featuring conveniences like refrigerators and microwaves, the 60 guestrooms also offer free WiFi and TVs with satellite channels. Coffee/tea makers, free long-distance calls, and free local calls are also available.

Standard Room, 1 King Bed, Non Smoking

Bed Count 1 King Bed Maximum Occupancy 2 Max
C$113* Per night/room 9 Aug. - 10 Aug.

Room, 2 Queen Beds, Accessible, Non Smoking

Bed Count 2 Queen Beds Maximum Occupancy 4 Max

Standard Room, 2 Queen Beds, Non Smoking

Bed Count 2 Queen Beds Maximum Occupancy 4 Max

Comfort Inn ratings based on 6 Verified Reviews

Review Summary
4.3 out of 5 4.5 out of 5.0
Room cleanliness 4.5 out of 5.0
Service & staff 4.5 out of 5.0
Room comfort 3.5 out of 5.0
Hotel condition 4.5 out of 5.0

Guest reviews for Comfort Inn

Everyone (4)
5 out of 5

Posted by on 29 Jan. 2020

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Comment from Hotel Management

31 Jan. 2020 by Manager

It is so wonderful to see that we were able to provide you with a superior level of service and accommodations. We would love to see you back on your next trip to the area!

4 out of 5

Posted by on 13 Jul. 2019

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Comment from Hotel Management

13 Jul. 2019 by Manager

On behalf of our entire staff, we thank you for your business and for rating your experience.

5 out of 5
Nice and clean and quiet Fast and friendly service

Posted by on 1 Jun. 2019

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Comment from Hotel Management

1 Jun. 2019 by Manager

To see that we were able to provide our guest with such a wonderful experience is the highest compliment we can receive. Thank you so much for sharing!

4 out of 5
The breakfast is far superior to what most hotels have. The little fitness center was nice. The shower pressure was very weak. Most staff was nice; the person who checked us in didn't have much personality but she did her job. Not having towel bars in the bathroom was a little unusual and not so handy.

Posted by on 26 Jan. 2019

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Comment from Hotel Management

27 Jan. 2019 by Manager

Thank you for sharing this honest review and feedback about our staff and breakfast. We greatly appreciate the time you've taken to rate our hotel and we look forward to your next visit.

5 out of 5

Comfort Inn

Pros: friendly staff
Everything was excellent except for the comfort of the bed

Posted by , from Castro Valley on 7 Sep. 2015

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3 out of 5

An OK place to stay for a business traveler

Pros: Free breakfast, Close restaurants, Free Internet, Quiet
Cons: Noisy, a highway and hospital with sirens nearby.
This motel is an OK place to stay. The room was adequate but not as up to date as some others I've been to recently on business travel. The wireless internet connection was slow and needed passwords refreshed every 24 hours. The pool is outdoors, not useable while I stayed there, no hot tub. The room looks like someplace out of the 1970's, the tv was an older model with a converter box. Good shower, clean bathroom, comfortable bed. Hard to locate plugs for computer and cell phone, out of the way and on the floor, had to climb around to plug in and recharge. This place was near where I had to work on business.

Posted by , from New York, NY, USA on 18 Nov. 2011

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Renovations + Closures

Due to COVID-19, this property’s food and beverage options may be limited.

Property Features

Comfort Inn offers its guests a seasonal outdoor pool, a spa tub, and a fitness center. Public spaces have free WiFi. You'll find a 24-hour business center on site. Free breakfast is available. The business-friendly Comfort Inn also features multilingual staff, coffee/tea in a common area, and complimentary newspapers in the lobby. Free self parking is available. Smoking is allowed in designated areas at this Castro Valley hotel.

  • 1 building
  • 60 guestrooms or units
  • 3 levels
  • Built in 1987
  • Continental breakfast (free)
  • Business center (24 hours)
  • Coffee in lobby
  • Dry cleaning
  • Front desk (limited hours)
  • Staff is multilingual
  • Front-desk safe
  • Newspapers in lobby (free)
  • Elevator
  • Smoking in designated areas

Family Friendly Amenities

  • Free WiFi
  • Refrigerator
  • Microwave
  • Free cribs/infant beds

Internet

Available in all rooms: Free WiFi

Available in some public areas: Free WiFi

Parking

Free self parking

Transport

  • Airport: Oakland Intl. Airport (OAK) (15.1 km / 9.4 mi)
  • Parking: Free self parking

Room Amenities

Comfort Inn offers 60 accommodations with coffee/tea makers and hair dryers. Premium satellite television is provided. Guests can make use of the in-room refrigerators and microwaves. Bathrooms include shower/tub combinations. Guests can surf the web using the complimentary wireless Internet access. Business-friendly amenities include desks; local and long-distance calls are complimentary (restrictions may apply). Additionally, rooms include irons/ironing boards and blackout drapes/curtains. Housekeeping is provided daily.

  • Television
  • Satellite channels
  • Premium channels
  • Refrigerator
  • Microwave
  • Coffee maker
  • Shower and tub combination
  • Cribs (free)
  • Housekeeping (daily)
  • Long distance calls (free)
  • Local calls (free)
  • Hair dryer
  • Iron and ironing board
  • Desk
  • Blackout drapes
  • Climate control (air conditioning)
  • Ensuite bathroom
  • Wheelchair accessible
  • Wardrobe or closet

Food & Drink

Guests are served free continental breakfast.

Nearby Activities

A seasonal outdoor pool and a spa tub are on site. Other recreational amenities include a fitness center.

Hotel Policies

Check-in

  • Check-in time starts at 7:00 AM
  • Check-in time ends at 10:00 PM
  • Minimum check-in age is: 18

Special check-in instructions:

The front desk is open daily from 7:00 AM - 10:00 PM. This property doesn't offer after-hours check-in. Front desk staff will greet guests on arrival.

Due to COVID-19, this property's food and beverage options may be limited pursuant to local regulations.

The front desk at this property is open daily from 7:00 AM - 10:00 PM.
This property doesn't offer after-hours check-in. Front desk staff will greet guests on arrival.

Check-out

  • Check-out by 11 AM

Payment types

Children and extra beds

  • Children are welcome.
  • Kids stay free! Children stay free when using existing bedding.
  • Rollaway/extra beds are available for USD 10 per stay.
  • Free cribs (infant beds)!

Pet Policy

  • No pets allowed, but service animals are welcome

Policies

Charges for extra guests may apply and vary according to property policy.

A cash deposit, credit card, or debit card for incidental charges and government-issued photo identification may be required upon check-in.

Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges. This property advises that enhanced cleaning and guest safety measures are currently in place.Disinfectant is used to clean the property; commonly-touched surfaces are cleaned with disinfectant between stays; bed sheets and towels are laundered at a temperature of at least 60°C/140°F.Social distancing measures are in place; staff at the property wear personal protective equipment; a shield is in place between staff and guests in main contact areas; periodic temperature checks are conducted on staff; guests are provided with hand sanitizer.Contactless check-out is available.Individually-wrapped food options are available for breakfast.The property affirms that it adheres to the SafeStay (AHLA - USA) sanitization guidelines.

  • Service animals are allowed
  • Service animals are exempt from fees/restrictions
  • Staff temperature checks are conducted regularly
  • Temperature checks are not available to guests
  • Bed sheets and towels are washed at a temperature of at least 60°C/140°F
  • Commonly-touched surfaces are cleaned with disinfectant
  • Property confirms they are implementing guest safety measures
  • Contactless check-out is available
  • Property is cleaned with disinfectant
  • Staff wears personal protective equipment
  • Property follows sanitization practices of SafeStay (AHLA - USA)
  • Debit cards not accepted
  • Protective clothing is not available to guests
  • Shield between guests and staff in main contact areas
  • Guests are provided with free hand sanitizer
  • Staffed front desk
  • Social distancing measures are in place
  • Contactless check-in is not available
  • Property confirms they are implementing enhanced cleaning measures
  • Individually-wrapped food options are available
  • Individually-wrapped food options are available for breakfast
  • No gap period between guest stays

Fees

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Rollaway bed fee: USD 10 per stay

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

Hotel Names

  • Castro Valley Quality Inn
  • Quality Castro Valley
  • Quality Inn Castro Valley
  • Comfort Inn Hotel Castro Valley
  • Comfort Inn Castro Valley
  • Comfort Inn Hotel
  • Comfort Inn Castro Valley
  • Comfort Inn Hotel Castro Valley
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*Price based on the lowest price found within past 24 hours and based upon one night stay for two adults over the next thirty days. Prices and availability subject to change. Additional terms may apply.