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Hotel New Otani Osaka

Property class: 5 and above
5-star luxury hotel near Osaka-jō Hall

Choose dates to view prices

Photo gallery for Hotel New Otani Osaka

Exterior
Property video
Daily buffet breakfast (JPY 5520 per person)
11 restaurants, breakfast, lunch served; local and international cuisine
Lobby

Reviews

9.4 out of 10
Exceptional

Popular amenities

  • Pool
  • Free WiFi
  • Air conditioning
  • Gym

Explore the area

View in a map
1-4-1 Shiromi Chuo-ku, Osaka, Osaka-fu, 540-8578
  • Place, Osaka Castle Park
    ‪1 min walk‬
  • Place, Osaka-jō Hall
    ‪4 min walk‬
  • Place, Osaka Castle
    ‪11 min walk‬
  • Airport, Osaka (KIX-Kansai Intl.)
    ‪65 min drive‬

Room options

View all photos for Economy Double Room, Non Smoking, Town View

In-room safe, blackout drapes, iron/ironing board, free wired internet

Economy Double Room, Non Smoking, Town View

9.0 out of 10
Wonderful
(13 reviews)
  • City view
  • 24 sq m
  • 1 bedroom
  • Sleeps 3
  • 1 Double Bed

View all photos for Superior Double Room, Non Smoking, Castle View

Superior Double Room, Non Smoking, Castle View

Superior Double Room, Non Smoking, Castle View

9.4 out of 10
Exceptional
(18 reviews)
  • Park view
  • 30 sq m
  • 1 bedroom
  • Sleeps 3
  • 1 Queen Bed

View all photos for Superior Twin Room, Non Smoking, Town View

In-room safe, blackout drapes, iron/ironing board, free wired internet

Superior Twin Room, Non Smoking, Town View

9.4 out of 10
Exceptional
(48 reviews)
  • City view
  • 30 sq m
  • 1 bedroom
  • Sleeps 4
  • 2 Twin Beds

View all photos for Superior Twin Room, Non Smoking, Castle View

Superior Twin Room, Non Smoking, Castle View

Superior Twin Room, Non Smoking, Castle View

9.6 out of 10
Exceptional
(25 reviews)
  • Park view
  • 30 sq m
  • 1 bedroom
  • Sleeps 4
  • 2 Twin Beds

View all photos for Superior Triple Room, Non Smoking, Town View

Superior Triple Room, Non Smoking, Town View

Superior Triple Room, Non Smoking, Town View

9.4 out of 10
Exceptional
(18 reviews)
  • City view
  • 40 sq m
  • 1 bedroom
  • Sleeps 5
  • 3 Twin Beds

View all photos for Economy Triple Room, Non Smoking, Town View

Economy Triple Room, Non Smoking, Town View

Economy Triple Room, Non Smoking, Town View

9.8 out of 10
Exceptional
(11 reviews)
  • City view
  • 30 sq m
  • 1 bedroom
  • Sleeps 5
  • 3 Twin Beds

View all photos for Single Room, Non Smoking, Town View

In-room safe, blackout drapes, iron/ironing board, free wired internet

Single Room, Non Smoking, Town View

9.4 out of 10
Exceptional
(18 reviews)
  • City view
  • 20 sq m
  • 1 bedroom
  • Sleeps 1
  • 1 Twin Bed

View all photos for Single Room, Smoking, Town View

In-room safe, blackout drapes, iron/ironing board, free wired internet

Single Room, Smoking, Town View

8.0 out of 10
Very good
(3 reviews)
  • City view
  • 20 sq m
  • 1 bedroom
  • Sleeps 1
  • 1 Twin Bed

View all photos for Run of The House, Smoking

In-room safe, blackout drapes, iron/ironing board, free wired internet

Run of The House, Smoking

9.2 out of 10
Wonderful
(5 reviews)
  • City view
  • 30 sq m
  • 1 bedroom
  • Sleeps 3
  • 2 Twin Beds OR 1 Queen Bed

View all photos for Junior Suite, Non Smoking

Junior Suite, Non Smoking

Junior Suite, Non Smoking

9.4 out of 10
Exceptional
(6 reviews)
  • Park view
  • 60 sq m
  • 1 bedroom
  • Sleeps 3
  • 1 Double Bed OR 2 Twin Beds

View all photos for Quadruple Family Room, Non Smoking (2 single beds + 2 extra beds)

Quadruple Family Room, Non Smoking (2 single beds + 2 extra beds)

Quadruple Family Room, Non Smoking (2 single beds + 2 extra beds)

8.8 out of 10
Excellent
(8 reviews)
  • Park view
  • 40 sq m
  • 1 bedroom
  • Sleeps 6
  • 2 Large Twin Beds and 2 Twin Beds

View all photos for Economy Triple Room, Non Smoking, Castle View

Economy Triple Room, Non Smoking, Castle View

Economy Triple Room, Non Smoking, Castle View

8.4 out of 10
Very good
(8 reviews)
  • Park view
  • 30 sq m
  • 1 bedroom
  • Sleeps 5
  • 3 Twin Beds

View all photos for Run of The House, Non Smoking

In-room safe, blackout drapes, iron/ironing board, free wired internet

Run of The House, Non Smoking

8.2 out of 10
Very good
(13 reviews)
  • City view
  • 30 sq m
  • 1 bedroom
  • Sleeps 3
  • 2 Twin Beds OR 1 Queen Bed

View all photos for Deluxe Double Room, Non Smoking, Castle View

In-room safe, blackout drapes, iron/ironing board, free wired internet

Deluxe Double Room, Non Smoking, Castle View

10.0 out of 10
Exceptional
(7 reviews)
  • Park view
  • 30 sq m
  • 1 bedroom
  • Sleeps 3
  • 1 Queen Bed

View all photos for Deluxe Twin Room, Non Smoking, Castle View

In-room safe, blackout drapes, iron/ironing board, free wired internet

Deluxe Twin Room, Non Smoking, Castle View

10.0 out of 10
Exceptional
(1 review)
  • Park view
  • 30 sq m
  • 1 bedroom
  • Sleeps 4
  • 2 Twin Beds

View all photos for Economy Double Room, Smoking, Town View

In-room safe, blackout drapes, iron/ironing board, free wired internet

Economy Double Room, Smoking, Town View

8.8 out of 10
Excellent
(3 reviews)
  • City view
  • 24 sq m
  • 1 bedroom
  • Sleeps 3
  • 1 Double Bed

View all photos for Superior Triple Room, Non Smoking, Castle View

Superior Triple Room, Non Smoking, Castle View

Superior Triple Room, Non Smoking, Castle View

8.6 out of 10
Excellent
(15 reviews)
  • Park view
  • 40 sq m
  • 1 bedroom
  • Sleeps 5
  • 3 Twin Beds

View all photos for Family Suite for 4 People Non-Smoking

In-room safe, blackout drapes, iron/ironing board, free wired internet

Family Suite for 4 People Non-Smoking

9.8 out of 10
Exceptional
(7 reviews)
  • Park view
  • 70 sq m
  • 1 bedroom
  • Sleeps 6
  • 4 Large Twin Beds

View all photos for Japanese Suite, Non Smoking, City View

Japanese Suite, Non Smoking, City View

Japanese Suite, Non Smoking, City View

8.0 out of 10
Very good
(1 review)
  • City view
  • 60 sq m
  • 1 bedroom
  • Sleeps 6
  • 4 Twin Futons

View all photos for Superior Double Room, Non Smoking, Town View

In-room safe, blackout drapes, iron/ironing board, free wired internet

Superior Double Room, Non Smoking, Town View

9.6 out of 10
Exceptional
(33 reviews)
  • City view
  • 30 sq m
  • 1 bedroom
  • Sleeps 3
  • 1 Queen Bed

View all photos for Suite - Selected at Check-in Non Smoking

43-inch Smart TV with digital channels

Suite - Selected at Check-in Non Smoking

10.0 out of 10
Exceptional
(2 reviews)
  • Park view
  • 60 sq m
  • 1 bedroom
  • Sleeps 3
  • 2 Twin Beds OR 1 Double Bed

View all photos for Deluxe Triple Room, Non Smoking, Town View

Deluxe Triple Room, Non Smoking, Town View

Deluxe Triple Room, Non Smoking, Town View

8.8 out of 10
Excellent
(3 reviews)
  • City view
  • 40 sq m
  • 1 bedroom
  • Sleeps 3
  • 3 Twin Beds

View all photos for Luxury Connecting Suite, 4 Adults, Castle View

Luxury Connecting Suite, 4 Adults, Castle View

Luxury Connecting Suite, 4 Adults, Castle View

10.0 out of 10
Exceptional
(2 reviews)
  • Park view
  • 110 sq m
  • 2 bedrooms
  • Sleeps 6
  • 4 Large Twin Beds

View all photos for Suite for 3persons Selected at Check-in Non Smoking

43-inch Smart TV with digital channels

Suite for 3persons Selected at Check-in Non Smoking

8.0 out of 10
Very good
(1 review)
  • Park view
  • 60 sq m
  • 1 bedroom
  • Sleeps 4
  • 2 Large Twin Beds and 1 Twin Bed

View all photos for Luxury Junior Suite, High Floor, Non-smoking

Luxury Junior Suite, High Floor, Non-smoking

Luxury Junior Suite, High Floor, Non-smoking

10.0 out of 10
Exceptional
(2 reviews)
  • Park view
  • 60 sq m
  • 1 bedroom
  • Sleeps 3
  • 2 Twin Beds OR 1 Double Bed

View all photos for Superior or Executive Suite 70-77sqm, Triple use - High floor Guaranteed

Superior or Executive Suite 70-77sqm, Triple use - High floor Guaranteed | Living room

Superior or Executive Suite 70-77sqm, Triple use - High floor Guaranteed

10.0 out of 10
Exceptional
(1 review)
  • Park view
  • 69 sq m
  • 1 bedroom
  • Sleeps 5
  • 3 Twin Beds

View all photos for Deluxe Single Room, Non Smoking

Deluxe Single Room, Non Smoking

Deluxe Single Room, Non Smoking

9.2 out of 10
Wonderful
(24 reviews)
  • City view
  • 24 sq m
  • 1 bedroom
  • Sleeps 1
  • 1 Twin Bed

View all photos for Family Suite for 5 People Non-Smoking

In-room safe, blackout drapes, iron/ironing board, free wired internet

Family Suite for 5 People Non-Smoking

9.4 out of 10
Exceptional
(3 reviews)
  • Park view
  • 70 sq m
  • 1 bedroom
  • Sleeps 7
  • 4 Large Twin Beds and 1 Twin Bed

View all photos for Deluxe Studio, Non Smoking (Family Studio Town view for 4 persons)

In-room safe, blackout drapes, iron/ironing board, free wired internet

Deluxe Studio, Non Smoking (Family Studio Town view for 4 persons)

  • City view
  • 60 sq m
  • 1 bedroom
  • Sleeps 6
  • 4 Large Twin Beds

View all photos for Executive Junior Suite, Non Smoking

Executive Junior Suite, Non Smoking

Executive Junior Suite, Non Smoking

  • Park view
  • 60 sq m
  • 1 bedroom
  • Sleeps 3
  • 2 Twin Beds

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About the area

Osaka

Heart of Osaka.Within a 15-minute walk of this Chuo hotel, you'll find Osaka-jō Hall and Osaka Castle. Dotonbori Glico Sign and Umeda Sky Building are also within 6 miles (10 km).

What's nearby

  • Osaka Castle Park - 1 min walk - 0.2 km
  • Osaka-jō Hall - 4 min walk - 0.4 km
  • Panasonic Square - 4 min walk - 0.4 km
  • Osaka Castle - 11 min walk - 1.0 km
  • Osaka Museum of History - 5 min drive - 2.6 km

Getting around

  • Osaka Business Park Station - 4 min walk
  • Kyobashi Station - 10 min walk
  • Kansai Intl. Airport (KIX) - 61 min drive

Restaurants

  • ‪さくらダイニング - ‬3 min walk
  • ‪Starbucks - ‬2 min walk
  • ‪マクドナルド - ‬4 min walk
  • ‪サイゼリヤ - ‬3 min walk
  • ‪PRONTO - ‬3 min walk

About this property

Hotel New Otani Osaka

5-star luxury hotel near Osaka-jō Hall
Hotel New Otani Osaka offers its guests a full-service spa, outdoor tennis courts, and an indoor pool. There are 11 restaurants on site, along with a coffee shop/café. You can unwind with a drink at one of the 2 bars/lounges. WiFi and wired Internet are free in public spaces.

17 meeting rooms and limo/town car service are available. A fitness center, a sauna, and a vending machine are also featured at the luxury Hotel New Otani Osaka. An airport shuttle at scheduled times and a bus station shuttle are available for a fee. For a fee, parking is available.

Smoking is allowed in designated areas at this 5-star Osaka hotel.

  • 1 building
  • 525 guestrooms or units
  • 18 levels
  • 11 dining venues
  • 2 bars or lounges
  • Meeting rooms
  • Built in 1986
  • Childcare (surcharge)
  • Breakfast available (surcharge)
  • Dry cleaning
  • Front desk (24 hours)
  • Staff is multilingual
  • Storage area for luggage
  • Front-desk safe
  • Car service
  • Concierge
  • Wedding services available
  • Gift shop
  • Beauty salon
  • Onsite shopping
  • Bellhop
  • Elevator
  • Smoking in designated areas
  • Coffee shop
Hotel New Otani Osaka offers 525 air-conditioned accommodations with safes and complimentary newspapers. 43-inch Smart televisions come with digital channels.

Bathrooms include shower/tub combinations, slippers, complimentary toiletries, and hair dryers. This Osaka hotel provides complimentary wired Internet access. Additionally, rooms include complimentary bottled water and blackout drapes/curtains. Housekeeping is offered daily and irons/ironing boards can be requested.

Guests can indulge in a pampering treatment at the hotel's full-service spa. Services include facials, body scrubs, and manicures and pedicures. The spa is equipped with a sauna and a hot tub.

The spa is open daily. Guests under 18 years old are not allowed in the spa.

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Property amenities

Family friendly

  • Babysitting (surcharge)
  • In-room refrigerator
  • Indoor pool
  • Lifeguards on site
  • Stroller

Internet

  • Available in all rooms: Free wired internet
  • Available in some public areas: Free WiFi and wired internet

Parking and transportation

  • Height restrictions apply for onsite parking
  • Roundtrip airport shuttle (surcharge) from 8:00 AM to 5:00 PM at scheduled times
  • Bus station shuttle (surcharge)
  • Limo/town car service
  • Covered self parking on site (JPY 2,000 per night; includes in/out privileges)
  • Wheelchair-accessible parking and van parking available
  • Onsite parking options include a garage

Food and drink

  • Daily buffet breakfast available 7:00 AM to 10:00 AM for a fee: JPY 5,520 for adults and JPY 3,105 for children
  • 11 restaurants
  • 2 bars/lounges
  • A coffee shop/cafe

Things to do

  • 2 outdoor tennis courts
  • Art gallery
  • Full-service spa
  • Gym
  • Indoor pool
  • Sauna
  • Shopping mall

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • 1 accessible parking space
  • Area rugs in public areas
  • Cobblestone flooring in public areas
  • Doorbell and phone notification
  • Elevator (43 inch wide door)
  • Handrails in stairways (35 inches high)
  • Stair-free path to entrance
  • Thin carpet in room
  • Tile flooring in public areas
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible concierge desk
  • Wheelchair-accessible parking
  • Wheelchair-accessible path to elevator
  • Wheelchair-accessible public washroom
  • Wheelchair-accessible restaurant
  • Wheelchair-accessible van parking
  • Wheelchairs on site

Room amenities

Entertainment

  • 43-inch smart TV with digital channels

Bedroom

  • Bedsheets provided
  • Blackout drapes

Bathroom

  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shampoo
  • Shower/bathtub combination
  • Slippers
  • Soap
  • Toothbrush and toothpaste
  • Towels provided

Food and drink

  • Electric kettle
  • Free bottled water
  • Late-night room service
  • Refrigerator

More

  • Air conditioning
  • Eco-friendly toiletries
  • Energy-saving switches in guestrooms
  • Free daily newspapers
  • Heating
  • Iron/ironing board on request
  • LED lighting
  • Phone
  • Safe
  • Water-efficient showers

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: anytime
Early check-in subject to availability
Early check-in is available for a fee
Minimum check-in age: 18

Check-out

Check-out before noon
Late check-out subject to availability
A late check-out fee will be charged

Special check-in instructions

This property offers transfers from the bus station (surcharges may apply); to arrange pick-up, guests must contact the property 72 hours prior to arrival, using the contact information on the booking confirmation
Front desk staff will greet guests on arrival at the property
For any questions, please contact the property using the information on the booking confirmation
Information provided by the property may be translated using automated translation tools
Breakfast is not included in the Breakfast Included room rate for children ages 3 and younger who share existing bedding with parents.

Access methods

Staffed front desk

Pets

  • No pets allowed, but service animals are welcome

Children and extra beds

  • Children are welcome.
  • Kids stay free! One child 3 years old or younger stays free, per registered adult, when using existing bedding.
  • Rollaway/extra beds are not available.

Property payment types

Important information

Fees

Guests will be asked to pay the following charges at the property:

  • A city tax may be collected at the property. The city tax ranges from JPY 100–10,000 per person, per night based on the nightly room rate. Please note that further exemptions may apply. For more details, please contact the property using the information on the reservation confirmation received after booking.

We've listed all charges provided to us by the property.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for buffet breakfast: approximately JPY 5520 for adults and JPY 3105 for children
  • Airport shuttle fee: JPY 1800 per person (one-way)
  • Airport shuttle fee per child: JPY 900 (one-way), (from 6 to 12 years old)
  • Covered self parking fee: JPY 2000 per night (in/out privileges)
  • Early check-in is available for a fee (subject to availability)
  • Late check-out is available for a fee (subject to availability)
  • Pool fee: JPY 6000 per night
  • Facilities fee: JPY 3850 per person and includes use of: sauna; hot tub; fitness facilities

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
Special cancellation policies or charges may apply for group reservations (more than 8 rooms for the same property / stay dates)
This property accepts credit cards and cash
Cashless transactions are available
This property uses eco-friendly cleaning products
Safety features at this property include a fire extinguisher and a smoke detector
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
Charges for extra guests may apply and vary according to property policy.
A cash deposit or credit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
    This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession. Special cancellation policies or charges may apply for group reservations (more than 8 rooms for the same property / stay dates). This property accepts Visa, Mastercard, American Express, Diners Club, JCB International, Union Pay, and cash. This property uses eco-friendly cleaning products. For guests' safety, the property includes a fire extinguisher and a smoke detector in each accommodation. Cashless payment methods are available for all transactions.

The optional pool fee varies from JPY 5,000 - 6,000 per person, per entry. The listed optional pool fee applies to guest ages 13 and older for access to the pool. The pool fee for children ages 4-12 is JPY 2,000 per person, per entry. Children ages 0-3 can access at no charge. Please contact property for more details.
For the comfort of guests using the pool areas, this property does not permit guests with tattoos to use the outdoor seasonal pool.
This property requires children 0-3 years old to wear waterproof pants in the pool.
Access to the night pool 6:30-10 PM is available for guests ages 18 and older by reservation only.

We should mention

  • Pool access available from noon to 6:00 PM.
  • One child 3 years old or younger stays free, per registered adult, in the same room as the parent or guardian when using existing bedding.
  • As required by the Japanese Ministry of Health, Labour, and Welfare, all international visitors must submit their passport number and nationality when registering at any lodging facility (inns, hotels, motels, etc. ). Also, it's required that lodging proprietors photocopy the passports of all registering guests and keep the photocopy on file.
  • Guests with tattoos are not able to use the onsite public bathing facilities.
  • This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).

Property is also known as

Hotel New Otani Osaka
Hotel Osaka New Otani
Hotel Otani Osaka
New Hotel Otani Osaka
New Otani Hotel Osaka
New Otani Osaka
Osaka Hotel New Otani
Osaka New Otani Hotel
Osaka Otani Hotel
Otani Hotel Osaka
Hotel New Otani
Hotel New Otani Osaka Hotel
Hotel New Otani Osaka Osaka
Hotel New Otani Osaka Hotel Osaka

Hotel New Otani Osaka Reviews

Reviews

9.4

Exceptional

Rating 10 - Excellent. 1917 out of 2576 reviews
Rating 8 - Good. 457 out of 2576 reviews
Rating 6 - Okay. 131 out of 2576 reviews
Rating 4 - Poor. 34 out of 2576 reviews
Rating 2 - Terrible. 37 out of 2576 reviews

9.6/10

Cleanliness

9.6/10

Staff & service

9.2/10

Amenities

9.0/10

Property conditions & facilities

Reviews

10/10 Excellent

Sharon

Stayed 1 night in Feb 2026

10/10 Excellent

Grace

Stayed 2 nights in Jan 2026

2/10 Terrible

Toru

Business traveller
Disliked: Staff & service, amenities
大阪に出張する際は何度も使ってきました。 歴史あるホテルですので、隣室や通路からの宿泊客による物音はある程度は許容してましたが、チェックアウト正午にもかかわらず、10時過ぎからの清掃員の騒音は理解しがたいものでした。 作業自体はかまわないのですが、宿泊客がまた滞在しているにもかかわらず大声や掃除機やベッドの移動で終始、壁や床をドタバタと音を立てての作業は不快でした。 朝食付きプランでしたが、満室とのことで30分以上またされ慌しい朝となりました。キャパ以上の朝食付きプランを販売すべきではないと思います。
Stayed 1 night in Jan 2026

10/10 Excellent

Susan

Travelled with family
Liked: Cleanliness, staff & service, amenities
The Hotel New Otani Osaka is a beautiful hotel that meets all definitions of a 5-star hotel. Upon arriving, a doorman opened our doors welcoming us warmly, helped take out the luggage, and smoothly handed our belongings to a bellman to be taken for check-in. We were sincerely greeted by multiple Otani employees, and you felt like they were waiting to assist you in meeting any request. This was all so nice that it had me checking my Hotel.com app to see if I book us into a $600+/night luxury hotel. Fortunately, it was a great deal for the next three nights and around $175/night for a room with a view of the castle. Check-in was easy and a bellhop brought our luggage up to our room and then showed us the amenities of our room. Spend that little extra money on a room that overlooks the park and the Osaka Castle. Stunning!!! Day or night, the view is gorgeous. Our room was very large with a refrig, safe, lots of closet room, and if you need to work or have guests before an event, definitely enough room and seating. The bathroom was big, a soak in the tub was perfect, and most important, it was sparkling clean like the rest of the room. Other important things: the area around the hotel is very safe, you have easy access to all the trains, there is always a taxi out front, and there are multiple very nice restaurants and boutiques within and nearby the hotel. The New Otani was a perfect last stay for our trip to Japan. Absolutely lovely.
Stayed 3 nights in Nov 2025

10/10 Excellent

Tomoko

Liked: Cleanliness, staff & service, amenities
タクシー案内係の方にとても丁寧な対応をしていただきました。
Stayed 1 night in Jan 2026

10/10 Excellent

GyuKwon

Travelled with family
Liked: Cleanliness, staff & service, amenities
Everything was perfect
Stayed 3 nights in Jan 2026

10/10 Excellent

Matias

Stayed 4 nights in Dec 2025

10/10 Excellent

Kazuo

Travelled with partner
Liked: Cleanliness, amenities, property conditions & facilities
very clean
Stayed 3 nights in Oct 2025

10/10 Excellent

Vaishali

Travelled with family
Liked: Cleanliness, amenities, property conditions & facilities
Great location, spacious rooms and very helpful staff.
Stayed 2 nights in Dec 2025

10/10 Excellent

Wei

Travelled with family
Liked: Cleanliness, amenities, property conditions & facilities
Quiet neighborhood over the holidays. Convenient access to major tourist hubs Osaka Umeda. Spacious rooms and impressive lobby.
Stayed 3 nights in Dec 2025

10/10 Excellent

MIWA

Stayed 1 night in Dec 2025

8/10 Good

JING

Travelled with partner
Liked: Cleanliness, property conditions & facilities
Great location. Friendly staff
Stayed 3 nights in Dec 2025

6/10 Okay

Sreenivasa

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I went here around 9.30 ish. Count not find good food to eat. Stopped refilling the items before 10.00 A.M itself as 10.00 A.M is the closing time.
Stayed 3 nights in Dec 2025

10/10 Excellent

Young, mason

Stayed 2 nights in Dec 2025

10/10 Excellent

Virgil

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
clean room
Stayed 7 nights in Dec 2025

10/10 Excellent

Yashley

Stayed 4 nights in Dec 2025

10/10 Excellent

Yu

Stayed 2 nights in Dec 2025

10/10 Excellent

Yoshiaki

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Dec 2025

10/10 Excellent

Elizabeth

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This is an elegant and refined property with high-end shopping in the lobby and exquisite service. Castle view rooms are magnificent, although the property itself sits against a business park, and you will need to take a convenience subway to get to shopping districts and sites other than Osaka Castle. Note the castle is literally 100 foot walk from the hotel and is not to be missed.
Stayed 4 nights in Dec 2025

10/10 Excellent

James

Travelled with family
Liked: Cleanliness, staff & service, amenities
Kindest staffs
Stayed 4 nights in Dec 2025

10/10 Excellent

Yoko

Liked: Cleanliness, staff & service, amenities
Green loom and staff was wonderful
Stayed 2 nights in Dec 2025

10/10 Excellent

jayden

Stayed 1 night in Dec 2025

6/10 Okay

Sern En Nathanael, Singapore

Liked: Cleanliness, staff & service, amenities
Disliked: Property conditions & facilities
Old style but quaint Japanese hotel chain that serves majority the local clients. Small rooms but well maintain. Swimming and gym chargeable even for hotel guests which was a shock
Stayed 4 nights in Dec 2025

10/10 Excellent

Yoshito

Stayed 1 night in Dec 2025

10/10 Excellent

SHIN

Liked: Cleanliness, staff & service, amenities
全て快適でした
Stayed 2 nights in Dec 2025