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Cross Hotel Osaka

4.0 star property
4-star hotel near Dotonbori Glico Sign

Choose dates to view prices

Photo gallery for Cross Hotel Osaka

Welcome to our hotel lobby, featuring a central reception area, comfortable seating, and a high ceiling with skylights.
Cross Hotel features a striking geometric design with a prominent entrance.
Relax in a stylish lounge area with cushioned seating, armchairs, and a city view.
Relax in a spacious room with two beds, a sofa, and a seating area.
Experience the clean and contemporary design of our hotel's minimalist corridors, featuring a textured floor and a striking industrial artwork.

Reviews

9.4 out of 10
Exceptional

Popular amenities

  • Bar
  • Housekeeping
  • 24/7 front desk
  • Laundry

Explore the area

Map
2-5-15 Shinsaibashi-suji, Chuo-ku, Osaka, Osaka-fu, 542-0085
  • Dotonbori
    ‪1 min walk‬
  • Dotonbori Glico Sign
    ‪1 min walk‬
  • Nipponbashi
    ‪10 min walk‬
  • Osaka (KIX-Kansai Intl.)
    ‪47 min drive‬

Room options

View all photos for Deluxe Double Room, Non Smoking (Cross Floor)

Relax in comfort with a large bed featuring a geometric headboard, a seating area with a curved bench and chair, and a desk near a window.

Deluxe Double Room, Non Smoking (Cross Floor)

9.4 out of 10
Exceptional
(3 reviews)
  • 27 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Twin Room, Non Smoking (Cross Floor)

Two single beds with white linens and a variety of pillows, including a statement piece, are featured in this stylish room.

Twin Room, Non Smoking (Cross Floor)

9.4 out of 10
Exceptional
(6 reviews)
  • 27 sq m
  • Sleeps 2
  • 2 Large Twin Beds

View all photos for Triple Room, Non Smoking (Cross Floor)

Three beds with white linens and pillows are arranged in a row, accompanied by a flat-screen TV and a large window with beige curtains.

Triple Room, Non Smoking (Cross Floor)

8.0 out of 10
Very good
(2 reviews)
  • 27 sq m
  • Sleeps 3
  • 3 Large Twin Beds

View all photos for DOTONBORI view DOUBLE, Non Smoking

Relax in a spacious room with a large flat-screen TV, comfortable seating area, and a desk for work.

DOTONBORI view DOUBLE, Non Smoking

9.0 out of 10
Wonderful
(8 reviews)
  • 24 sq m
  • River view
  • Sleeps 2
  • 1 Queen Bed

View all photos for Twin Room, Non Smoking (Standard Floor)

Enjoy a comfortable stay in this stylish room featuring a large bed, flat-screen TV, and desk with chair.

Twin Room, Non Smoking (Standard Floor)

9.2 out of 10
Wonderful
(25 reviews)
  • 27 sq m
  • Sleeps 2
  • 2 Twin Beds

View all photos for Superior Double Room, Non Smoking (Standard Floor)

Relax in a spacious room with a large bed, desk, and flat-screen TV.

Superior Double Room, Non Smoking (Standard Floor)

9.4 out of 10
Exceptional
(20 reviews)
  • 27 sq m
  • Sleeps 2
  • 1 Queen Bed

View all photos for Triple Room, Non Smoking (Standard Floor)

Two single beds with dark headboards and nightstands, a large flat-screen TV, and a large window with red curtains.

Triple Room, Non Smoking (Standard Floor)

8.8 out of 10
Excellent
(12 reviews)
  • 27 sq m
  • Sleeps 3
  • 3 Twin Beds

View all photos for Deluxe Double Room, Non Smoking (Standard Floor)

Relax in a spacious room with a large bed, desk, and seating area.

Deluxe Double Room, Non Smoking (Standard Floor)

9.8 out of 10
Exceptional
(8 reviews)
  • 27 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Double Room, Non Smoking (Standard Floor)

Relax in a spacious room with a large bed, comfortable armchair, and a small table.

Double Room, Non Smoking (Standard Floor)

9.2 out of 10
Wonderful
(35 reviews)
  • 24 sq m
  • Sleeps 2
  • 1 Queen Bed

View all photos for DOTONBORI view TWIN, Non Smoking

Relax in a stylish room with a large bed, black nightstand, and a wardrobe with a mirror.

DOTONBORI view TWIN, Non Smoking

  • 27 sq m
  • River view
  • Sleeps 2
  • 2 Large Twin Beds

View all photos for Suite, Non Smoking (Cross Floor)

Relax in a spacious room with two beds, a sofa, and a seating area.

Suite, Non Smoking (Cross Floor)

  • 103 sq m
  • 1 bedroom
  • City view
  • Sleeps 2
  • 2 Large Twin Beds

View all photos for King Room, Non Smoking (Cross Floor)

Relax in a spacious room with a large bed, desk, and comfortable seating area.

King Room, Non Smoking (Cross Floor)

7.4 out of 10
Good
(3 reviews)
  • 27 sq m
  • City view
  • Sleeps 2
  • 1 King Bed

View all photos for Double Room, Non Smoking (Cross Floor)

Relax in a spacious room with a large bed, desk area, and television.

Double Room, Non Smoking (Cross Floor)

8.6 out of 10
Excellent
(12 reviews)
  • 24 sq m
  • Sleeps 2
  • 1 Queen Bed

View all photos for Superior Double Room, Non Smoking (Cross Floor)

Relax in a spacious room with a large bed, sofa, and table, featuring a headboard and multiple pillows.

Superior Double Room, Non Smoking (Cross Floor)

9.4 out of 10
Exceptional
(6 reviews)
  • 27 sq m
  • Sleeps 2
  • 1 Queen Bed

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About the area

Osaka

Shinsaibashi stay.A stay at this Shinsaibashi hotel places you steps from Dotonbori Glico Sign and within a 5-minute walk of Hozen-ji Temple.

What's nearby

  • Dotonbori - 1 min walk - 0.0 km
  • Dotonbori Glico Sign - 1 min walk - 0.2 km
  • Kuromon Ichiba Market - 9 min walk - 0.8 km
  • Nipponbashi - 10 min walk - 0.9 km
  • Kyocera Dome Osaka - 3 min drive - 2.9 km

Getting around

  • Osaka-Namba Station - 5 min walk
  • Namba Station - 8 min walk
  • Kansai Intl. Airport (KIX) - 57 min drive

Restaurants

  • ‪マクドナルド - ‬1 min walk
  • ‪タブレス パティスリー - ‬1 min walk
  • ‪ジャンボカラオケ広場宗右衛門町本店 - ‬1 min walk
  • ‪EXCELSIOR CAFFÉ Barista - ‬1 min walk
  • ‪香港飯店 0410 道頓堀店 - ‬1 min walk

About this property

Cross Hotel Osaka

4-star hotel near Dotonbori Glico Sign
There are 2 restaurants on site, along with a coffee shop/café. You can enjoy a drink at the bar/lounge. Public spaces have free WiFi. Cross Hotel Osaka also features a vending machine, concierge services, and dry cleaning/laundry services.

Smoking is allowed in designated areas at this 4-star Osaka hotel.

  • 229 guestrooms or units
  • 14 levels
  • 2 dining venues
  • Breakfast available (surcharge)
  • Dry cleaning
  • Front desk (24 hours)
  • Storage area for luggage
  • Front-desk safe
  • Concierge
  • Elevator
  • Smoking in designated areas
  • Microwave in a common area
  • Bar or lounge
  • Coffee shop
Cross Hotel Osaka offers 229 accommodations with safes and complimentary bottled water. Refrigerators and coffee/tea makers are provided. Bathrooms include slippers, bidets, complimentary toiletries, and hair dryers.

This Osaka hotel provides complimentary wireless Internet access. Business-friendly amenities include desks and phones. Housekeeping is provided daily.

Languages

Chinese (Mandarin), English, Japanese, Korean

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Property amenities

Family friendly

  • In-room refrigerator

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • No onsite parking available

Food and drink

  • Daily buffet breakfast available 7:00 AM to 10:00 AM for a fee: JPY 3,300 for adults and JPY 1,980 for children
  • 2 restaurants
  • A bar/lounge
  • A coffee shop/cafe
  • Hosted evening meal available on Wednesday, Thursday, Friday, Saturday, and Sunday for a fee of JPY 9,680; reservation required

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Bathroom emergency pull cord
  • Elevator
  • Lever door handles
  • Low-height counter and sink
  • Wheelchair accessibility
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible concierge desk
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible path to elevator
  • Wheelchair-accessible restaurant
  • Wheelchairs on site

Room amenities

Entertainment

  • TV

Bedroom

  • Bedsheets provided
  • Blackout drapes

Bathroom

  • Bidet
  • Free toiletries
  • Hair dryer
  • Slippers
  • Towels provided

Food and drink

  • Coffee/tea maker
  • Free bottled water
  • Refrigerator

More

  • Air conditioning (climate-controlled)
  • Bulk dispensers for toiletries
  • Desk
  • Eco-friendly toiletries
  • Phone
  • Safe
  • Water-efficient toilets

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: midnight
Late check-in subject to availability
Minimum check-in age: 18

Check-out

Check-out before 11:00 AM

Special check-in instructions

Front desk staff will greet guests on arrival at the property
Road construction will be underway next to the property (Mido-suji street) August 20, 2023-March 31, 2025 from 9 PM to 9 AM, daily. Guests may hear construction-related noise during this time.

Access methods

Staffed front desk

Pets

  • No pets allowed

Children and extra beds

  • Children are welcome.
  • Kids stay free! One child 5 years old or younger stays free when using existing bedding.
  • Rollaway/extra beds are not available.
  • Cribs (infant beds) are not available.

Property payment types

Important information

Fees

Guests will be asked to pay the following charges at the property:

  • A city tax may be collected at the property. The city tax ranges from JPY 100-300 per person, per night based on the nightly room rate. The tax does not apply to nightly rates under JPY 7,000. Please note that further exemptions may apply. For more details, please contact the property using the information on the reservation confirmation received after booking.

We've listed all charges provided to us by the property.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for buffet breakfast: approximately JPY 3300 for adults and JPY 1980 for children
  • Hosted evening meal: JPY 9680

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
Safety features at this property include a smoke detector, a security system, and window guards
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
Charges for extra guests may apply and vary according to property policy.
A cash deposit, credit card, or debit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
    This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession. No onsite parking is available. This property accepts Visa, Mastercard, American Express, Diners Club, and JCB International. Cash is not accepted. For guests' safety, the property includes a smoke detector, a security system, and window guards in each accommodation.

We should mention

  • One child 5 years old or younger stays free in the same room as the parent or guardian when using existing bedding.
  • As required by the Japanese Ministry of Health, Labour, and Welfare, all international visitors must submit their passport number and nationality when registering at any lodging facility (inns, hotels, motels, etc. ). Also, it's required that lodging proprietors photocopy the passports of all registering guests and keep the photocopy on file.

Property is also known as

Cross Hotel
Cross Hotel Osaka
Cross Osaka
Cross Osaka Hotel
Hotel Cross
Hotel Cross Osaka
Osaka Cross
Osaka Cross Hotel
Cross Hotel Osaka Hotel
Cross Hotel Osaka Osaka
Cross Hotel Osaka Hotel Osaka

Cross Hotel Osaka Reviews

Reviews

9.4

Exceptional

Rating 10 - Excellent. 839 out of 1096 reviews
Rating 8 - Good. 199 out of 1096 reviews
Rating 6 - Okay. 44 out of 1096 reviews
Rating 4 - Poor. 6 out of 1096 reviews
Rating 2 - Terrible. 8 out of 1096 reviews

9.6/10

Cleanliness

9.6/10

Staff & service

9.2/10

Amenities

9.4/10

Property conditions & facilities

9.4/10

Eco-friendliness

Reviews

8/10 Good

Tina

Stayed 4 nights in Jun 2025

8/10 Good

Theresa

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Simple clean rooms. Very good breakfast buffet with many options. Excellent location to shopping/dining.
Stayed 2 nights in Apr 2025

8/10 Good

Vito

Travelled with family
Liked: Cleanliness, staff & service, amenities
Good location
Stayed 2 nights in May 2025

10/10 Excellent

Karyn

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 5 nights in May 2025

10/10 Excellent

Paul

Liked: Cleanliness, property conditions & facilities
Excellent location.
Stayed 3 nights in May 2025

10/10 Excellent

Troy

Liked: Cleanliness, staff & service, property conditions & facilities
Excellent property, super convenient location, staff amazing.
Stayed 3 nights in Apr 2025

10/10 Excellent

Abdul

Stayed 3 nights in Apr 2025

8/10 Good

Dax

Liked: Cleanliness, staff & service, property conditions & facilities
Good location
Stayed 2 nights in May 2025

10/10 Excellent

Karyn

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Apr 2025

10/10 Excellent

Shavonne

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This is a prime location to have your hotel. Right by the Dotonburi area and bustling with street food and shopping. The hotel itself is very quiet and the noise did not penetrate the room, making it comfortable and easy to sleep. Do keep in mind, if you have a do not disturb sign on your hotel room door, they may still knock and wake you up for cleaning. Its best to let them know the day before that you do not need your room cleaned that day
Stayed 5 nights in Apr 2025

10/10 Excellent

Richard S

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 3 nights in Apr 2025

6/10 Okay

Giannina

Travelled with partner
Liked: Cleanliness, staff & service
I liked the location of the hotel but I did not enjoy the unrelenting crowds as soon as you stepped out. The hotel needs a refresh and I found our room was very tight. It was not the best experience for me. I probably wouldn't stay at this hotel again.
Stayed 4 nights in Apr 2025

8/10 Good

Art

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great location next door to Dotnbori. Not the newest hotel but it’s kept up well. Breakfast wasn’t the greatest if you are a westerner with runny eggs and boiled meats, but that’s common in Japan. Price was great considering the area it’s in.
Stayed 3 nights in Apr 2025

10/10 Excellent

Mia

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The breakfast was absolutely amazing. The room with three beds was a little narrow but we spent most of our time out and about so it didn’t matter. The staff was wonderful. And the location excellent. My family and I would highly recommend it.
Stayed 2 nights in Apr 2025

10/10 Excellent

Christine

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
The best location in Dotonbori! Clean rooms and the breakfast buffet is so good - this is our go-to hotel in Osaka
Stayed 5 nights in Mar 2025

10/10 Excellent

Jessica

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities
It was very clean and easy to go around. I liked the bedding and the shower.
Stayed 2 nights in Feb 2025

6/10 Okay

Jessica

Travelled with family
Liked: Cleanliness, staff & service, amenities
Hotel rooms outdated. Would have expected more from 4 star hotel. Rooms were dusty.
Stayed 4 nights in Mar 2025

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 4 nights in Apr 2025

10/10 Excellent

Sam

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Location plus…

Excellent location in the heart of Osaka. Impeccably clean room and hotel in general, and very helpful staff. The Lounge offered a welcome respite after a full-day touring and walking around this vibrant city.
Stayed 5 nights in Apr 2025

10/10 Excellent

Kyra

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Amazing location to Dontonbori! Staff was so nice and helpful. I loved everything about this hotel! The location was everything!
Stayed 2 nights in Apr 2025

10/10 Excellent

Jaime

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Perfect place to stay!
Stayed 3 nights in Apr 2025

10/10 Excellent

Bruce

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great hotel in the heart of the action but still quiet, clean and relatively spacious by Japanese hotel standards. Light service but friendly and very helpful. The hotel is a very good value and I would definitely stay there again.
Stayed 3 nights in Apr 2025

10/10 Excellent

Jackie

Liked: Cleanliness, staff & service, property conditions & facilities
It was great, the staff were very friendly. Only one criticism, there was nowhere to put our luggage so we took up the seating area and on the floor
Stayed 3 nights in Apr 2025

6/10 Okay

GEORGE

Liked: Cleanliness, staff & service, property conditions & facilities
Hotel is situation next to a busy main street. Room not well noise insulated. Had a restless sleep due to outdoor noise pollution. Outside of being centrally located, the room rate is on the high end.
Stayed 1 night in Apr 2025

10/10 Excellent

Anne

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The rooms were much more spacious than the other hotels. The service was exceptional and the facilities were extremely clean.
Stayed 1 night in Apr 2025