We arrived a little early and they were happy to let us in. Our room was upgraded without asking for it. We got the penthouse suite! It was beautiful and huge. Amazing bathtub and walk in shower. Several beds and couches. Everything was clean and neat. Gen was great to deal with and very responsive to our text messages. Awesome location.
Beautiful hotel! The British Hotel is my favourite place to visit in Ottawa/Gatineau! Beautiful architecture, 5 star hospitality and the place was sparkling clean! Easy check in and out (self check in) and a Resturant, cafe, and dog spa in the building! We will be back
Mirrors and windiws were dirty. Basically turns into a nightclub downstairs in the pub and the music is at full volume. Doesnt shut down until 3am and it felt like a bass drum was in the same room as me. Obnoxiously loud music and yelling all night.